Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10397756April 22, 2011
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
THIS IS AN ON GOING PROBLEM WITH OUR MINI VAN. THE VEHICLE SHUTS ITSELF OFF FOR NO APPARENT REASON WHILE IN GEAR. WE HAVE THE WIN MODULE REPLACED AS HAS BEEN RECALLED IN NEW MODELS, BUT THIS DID NOT FIX THE PROBLEM. AS A FAMILY WE ARE CONCERNED FOR OUR SAFETY WHILE DRIVING THIS VEHICLE. INTERNET RESEARCH HAS TURNED UP CLUES THAT CHRYSLER KNOWS THERE IS A PROBLEM AND IS REFUSING TO ACT ON A SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396603April 17, 2011
EXTERIOR LIGHTING
I HAVE A 2005 DODGE GRAND CARAVAN... THE HEAD LIGHTS SOMETIMES GO OUT AND WILL NOT COME BACK ON.... I AM SOMETIMES ABLE TO GET THEM TURN BACK ON BY TURNING THE LIGHT NOB BACK AND FORTH... AND OTHER TIMES WILL NOT COME ON... THE LONGEST I HAVE GONE WITH OUT HEAD LIGHTS IS 2 WEEKS.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395912April 14, 2011
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE POWER LOCKING SYSTEM HAD BECOME INOPERABLE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER IN 2006 AND A SOFTWARE UPDATE WAS PERFORMED HOWEVER, ONE MONTH LATER THE FAILURE RECURRED. THE CONTACT DID NOT INFORM THE MANUFACTURER OF THE FAILURE SINCE THE DEALER STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND THEY WOULD HAVE TO CHARGE TO PERFORM REPAIRS. THE CURRENT MILEAGE WAS 232,000 AND THE FAILURE MILEAGE WAS 40,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395950April 14, 2011
ELECTRICAL SYSTEM
VEHICLE SHUT OFF WHILE IN DRIVE. APPEARS TO BE CHRYSLER SAFETY RECALL L02. WE WERE PLANNING TO GO ON VACATION TOMORROW AND BROUGHT THE VEHICLE TO JOHN JOHNSON DODGE IN BOONTON, NJ. WE WERE TOLD THEY COULD FIND NOTHING WRONG AND THOUGHT IT WAS A PROBLEM WITH THE KEY. I CALLED DODGE AT 800-543-1403 UPON LEARNING OF THE RECALL TO FIND OUT WHY MY VEHICLE WAS NOT REPAIRED. I SPOKE TO A MAN NAMED [XXX] AND WAS TOLD THE RECALL WAS NOT OFFICIAL YET. HE THEN HUNG UP ON ME. THE CALL TAKE PLACE AT APPROXIMATELY 8:15PM EST. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395704April 13, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR A YEARLY INSPECTION, AND THE CONTACT WAS ADVISED THAT THE ENGINE POWER PRESSURE HOSE WAS LEAKING FLUID. THE MANUFACTURER FILED A REPORT AND STATED THAT HER VEHICLE WAS NOT INCLUDED IN THE RECALL FOR THE POWER PRESSURE HOSE REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,037 AND THE CURRENT MILEAGE WAS 68.545.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395765April 13, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TIRE VALVE STEM BROKE, RESULTING IN AN IMMEDIATE FLAT TIRE. THIS IS THE SECOND FAILURE ON THIS VEHICLE. I HAVE HAD THIS HAPPEN ON MORE THAN ONE OF THE SAME MAKE & MODEL OF VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397709April 12, 2011
ELECTRICAL SYSTEM
WHEN KEY IS INSERTED INTO THE IGNITION AND TURNED, THE VEHICLE DOES NOT START. THE STARTER MAKES A CLICK SOUND BUT DOES NOT TURN OVER. SEVERAL ATTEMPTS TURNING THE KEY ARE NEEDED TO START THE VEHICLE. SOMETIMES AFTER TRYING 5-10 TRIES WITH NO START, PULLING THE KEY OUT AND REINSERTING WILL START THE VEHICLE. EVENTUALLY, THE CAR WILL START NORMALLY. THE BATTERY HAS BEEN CHECKED AND FULLY CHARGED DURING ALL INCIDENTS. THIS HAS HAPPENED APPROXIMATELY 20 DIFFERENT TIMES OVER THE LAST 5 MONTHS. IT HAS BEEN BROUGHT TO THE DEALER TWICE FOR THIS ISSUE THE DEALER HAS NOT BEEN ABLE TO REPRODUCE THE FAILURE. RECENTLY, THIS PROBLEM HAS BEEN OCCURRING MORE FREQUENTLY. THIS NOT A SAFE FEELING NOT KNOWING THAT MAYBE THE NEXT TIME, I WILL BE STRANDED. FRUSTRATING SINCE THERE IS A KNOWN PROBLEM BUT THE DEALER WILL NOT DO ANYTHING ABOUT IT. IT WAS BROUGHT IN 10/12/2010 AND 3/28/2011. SINCE THE LAST VISIT, THE PROBLEM HAS OCCURRED 3 DIFFERENT TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396326April 12, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
MAKING A LEFT TURN OUT OF THE PARKING LOT OF MY CHILD'S PARKING LOT, THE VEHICLE ENGINE STALLED WITH NO POWER. I HAD TO STOP WHERE I WAS SINCE IT WAS HARD TO STEER. PUT IT IN PARK AND STARTED THE VEHICLE. IT DROVE NORMALLY AFTER WITH NO ERROR CODES BUT WAS A DANGEROUS SITUATION IN FULL MORNING TRAFFIC. TOOK IT TO THE DEALER BUT THEY WERE NOT ABLE TO REPRODUCE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395502April 11, 2011
EXTERIOR LIGHTING
MY VAN IS A 2002 AND IT HAS THE DRIVERS SIDE LIGHT OUT WHILE THE PASSENGER STAYS ON. WHEN I PULL THE HIGH BEAM SWITCH THE PASSENGER SIDE GOES OUT AND THE DRIVERS SIDE COMES ON. MY BAD LIGHT CHANGES SIDES AS I CLICK THE DIMMER SWITCH. I HAVE REPLACED THE DIMMER SWITCH, AND BOTH HEADLIGHTS AND THAT DID NOT FIX THE ISSUE. IF YOU HOLD IN THE DIMMER SWITCH WHEN THE LIGHTS ARE ON BRIGHT, BOTH THE BRIGHT LIGHT ON ONE SIDE AND THE DIM LIGHT ON THE OTHER SIDE ARE ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395306April 8, 2011
STEERING
FAILURE OF STEERING GEAR BOX LEAKING POWERSTEERING FLUID. VAN IS ONLY 5 YRS OLD. INTERNET SITES SHOW THIS IS A VERY COMMON PROBLEM WITH THESE VANS. ONE SITE STATES THE PARTS ARE ON BACK ORDER, 9000 PARTS NEEDED. TALKED TO THE DEALER AND WANT TO CHARGE TO FIX IT. THIS IS A PREMATURE FAILURE OF THE PART AND SHOULD BE COVERED OR RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395315April 8, 2011
STEERING, ENGINE AND ENGINE COOLING
WIFE WAS DRIVING 96 GRAND CARAVAN LE TO COLLEGE IN THE RAIN. WHEN SHE ARRIVED IN THE PARKING LOT STEERING BECAME IMPOSSIBLE TO TURN SO SHE PULLED IT STRAIGHT INTO PARKING SPOT. LOOKED UNDERNEATH AND SAW BELT HAD COME OFF. THIS HAPPENED ONCE BEFORE BUT CAR WAS PARKED IN DRIVEWAY AT HOME. AS SHE STARTED TO REVERSE OUT OF DRIVEWAY STEERING BECAME TOUGH AND CAR WOULD NOT MOVE. IT WAS ALSO RAINING AT THIS TIME. THIS HAPPENED EARLY JANUARY 2011. AROUND MARCH 2010, AGAIN WHILE IT WAS RAINING, AS MY WIFE APPROACHED A STOP SIGN THE CAR BEGAN TO BECOME UNRESPONSIVE AND SHE HAD TO GUIDE IT TO THE SIDE. SINCE IT WAS BLOCKING THE ROAD POLICE DID COME BY AND HELP PUSH IF OFF THE ROAD UNTIL THE TOW TRUCK CAME TO TAKE IT TO THE GARAGE. NEW BELT, IDLER PULLEY AND TENSIONER WAS INSTALLED BY MECHANIC. THE MOST RECENT INCIDENT (APRIL 2011) PULLEY AND TENSIONER WAS REPLACED. DON'T KNOW IF IT WILL SOLVE THE PROBLEM. LUCKILY THE SPEED WAS SLOW IN ALL INSTANCES AND NO INJURY OR DAMAGE WAS DONE...YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395127April 7, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2007 DODGE GRAND CARAVAN HAD BEEN PARKED FOR 6 DAYS WHILE WE WERE AWAY ON VACATION. RETURNED TO AIRPORT AND DROVE VEHICLE HOME (30 MILES). NEXT MORNING DROVE VEHICLE INTO TOWN (15 MILES) WITH NO PROBLEMS. PARKED FOR 1 HOUR THEN WENT TO RETURN HOME. WITHIN A FEW MILES THE VEHICLE MOVED ITSELF INTO A NEUTRAL STATE (DISPLAY SHOWED "D" STILL) WHILE MOVING DOWN THE ROAD. THIS WAS IMMEDIATELY MADE AWARE AS THE VEHICLE BEGAN TO SLOW AND THE ENGINE QUICKLY REVVED HIGH. WAS BARELY ABLE TO COAST SAFELY INTO A PARKING AREA. TURNED VEHICLE OFF FOR 5 MINUTES, THEN RESTARTED AND IT DROVE THE REST OF THE WAY HOME. ISSUE IS THAT THE VEHICLE MOVED ITSELF INTO NEUTRAL WITHOUT REASON AND ALSO DID NOT UPDATE DISPLAY. WE LIVE IN MICHIGAN AND TEMPERATURE HAS BEEN 35 DEGREES OR LESS RECENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394447April 6, 2011
EQUIPMENT:MECHANICAL, SERVICE BRAKES, HYDRAULIC
I BOUGHT A USED 2008 DODGE CARAVAN WITH 34,000 MILES ON IT. THERE WAS A RECALL ON THE BRAKES AND ROTORS AT 38,000, CARMAX NEVER TOLD ME THAT. I ENDED UP REPLACING MY ROTORS TWICE SINCE NOV 2010 AND MY BRAKES 4 DIFFERENT TIMES. I SENT DODGE CHRYSLER A LETTER WITH MY INVOICES FOR REFUND WITH NO RESPONSE. AND NOW AGAIN DODGE IS TELLING ME THAT I NEED TO REPLACE THE ROTORS AND BRAKES. I DON'T HAVE THE MONEY, AND I SHOULD NOT HAVE TO CONTINUE TO PAY FOR THIS. I DRIVE A SPECIAL NEEDS DAUGHTER AND TWO SONS IN THIS VAN AND FEEL IT IS UNSAFE BUT ITS THE ONLY CAR WE HAVE AND NO ONE WILL HELP US. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394212April 4, 2011
SERVICE BRAKES, HYDRAULIC, TIRES
HERE WE GO AGAIN. FRONT BRAKE PROBLEMS AT 18,000 MILES ON A 2008 GRAND CARAVAN. THEN THE RECALL, NOW THE REAR BRAKES AT 35K. AFTER DISCUSSION WITH THE SERVICE MANAGER HE STATED THE REAR BRAKES COULD WEAR OUT AT 8K MILES(R U KIDDING ME) SOME SERVICE MANAGER. BACK BRAKES SHOULD LAST AT LEAST 40-50K WHEN NOT TOWING. THE REAR BRAKE CALIBERS AND PADS HAVE THE SAME DEFECTS AS THE FRONT. I CHANGED THE REAR PADS AND 1 GLIDE WAS MISSING AND THAT PAD WAS WORN ALOT MORE THAN THE OTHER 3. THANKS DODGE, GREAT VEHICLE. ALSO WHO WAS THE GENIUS THAT CAME UP WITH THE 225 65 16 TIRE SIZE, NICE JOB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394063April 3, 2011
FUEL SYSTEM, GASOLINE
OUR 2004 DODGE GRAND CARAVAN WILL STALL OUT DRIVING DOWN THE ROAD IF YOU FILL THE GAS TANK UNTIL THE GAS PUMP NOZZLES STOPS AUTOMATICALLY. THE ONLY WAY TO STOP THIS IS TO REPLACE THE GAS TANK BECAUSE OF A BAD VALVE IN THE TOP OF THE TANK IN THE EMISSIONS SYSTEM. I FOUND THIS INFORMATION ON LINE. IT HAS DONE IT SEVERAL TIMES AND WE NOW UNDER FILL THE TANK WHICH IS NOT EASY TO DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394064April 3, 2011
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
WE HAVE A DODGE GRAND CARAVAN WITH ELECTRIC SIDE DOORS. THE MOTORS MECHANISM HAS STOPPED THE ABILITY FOR MY DAUGHTERS TO BE ABLE TO OPEN THEM MANUALLY. IF WE WERE IN AN ACCIDENT I AM AFRAID THAT THEY WOULD NOT BE ABLE TO OPEN THEM TO GET OUT. WHEN THE VAN WAS UNDER WARRANTY DODGE REPLACED ONE THAT WAS NOT AS BAD AS THEY BOTH ARE NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394059April 2, 2011
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
POWER LOCKS STOPED WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393551March 29, 2011
STEERING
I RECENTLY PURCHASED A 2006 DODGE CARAVAN SXT. ONE WEEK LATER THE RACK AND PINION NEEDS REPLACEMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393576March 29, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE TRAVELING 20 MPH THE VEHICLE STALLED. THE POWER STEERING FAILED. THE CONTACT STATED THAT AFTER ALLOWING THE VEHICLE TO COAST, HE WAS ABLE TO RESTART IT WITH NO PROBLEMS. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THEY WERE AWARE OF THE FAILURE AND THAT A RECALL WOULD BE ESTABLISHED IN APRIL. THE FAILURE AND CURRENT MILEAGE WAS 33,000. UPDATED 06/17/11 *BF UPDATED 06/30/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394530March 29, 2011
ENGINE AND ENGINE COOLING
THE VAN MOTOR CUT OUT WHILE TURNING LEFT AT AN INTERSECTION AND ANOTHER CAR COLLIDED WITH THE VAN. THE FRONT AIR BAGS WENT OFF . THERE WAS CONSIDERABLE DAMAGE TO THE FRONT END. ON NUMEROUS OCCASIONS I COMPLAINED TO THE DEALER THAT THE ENGINE WAS STALLING, CUTTING OUT, MISSING AND LACK OF POWER. THE DEALER COULD NOT FIND A PROBLEM AND NOTHING SHOWED UP ON THE COMPUTER. THE DEALER HAS A RECORD ON FILE OF MY COMPLAINTS. HAS ANYONE PURSUED LEGAL ACTION REGARDING SIMILAR PROBLEMS SUCH AS I HAVE EXPERIENCED?
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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