Dodge Grand Caravan Complaints
13,518 consumer complaints on file.
- #10457611May 6, 2012ENGINE AND ENGINE COOLING
DEAR SIR/MADAM: MY 2007 DODGE MINIVAN MANUFACTURED BY CHRYSLER HAS A DEFECTIVE ENGINE. THE 3.8L ENGINE BURNS OIL AND OIL CONSUMPTION TESTS DONE PROVED THE SAME. I WAS MADE AWARE OF THIS ISSUE BY MECHANICS OUTSIDE OF DEALERSHIP SERVICE WHICH WHEN NOTIFIED BACK, RELUCTANTLY ACCEPTED THE ISSUE AND WENT ON TO STATE THAT I HAD TO PAY TO FIX THE PROBLEM RELATED TO WORN OUT PISTON RINGS. REPAIRS OF THIS NATURE ARE EXPENSIVE AND ON BRIEF RESEARCH ON INTERNET, OTHER CUSTOMERS HAVE EXPERIENCES THE SAME PROBLEMS. WHEN VEHICLE WAS UNDER WARRANTY, I ENCOUNTERED MANY ENGINE RELATED SYMPTOMS LIKE SLUGGISH PERFORMANCE, ENGINE WHINING OR HISSING NOISE AND SUCH. IT'S MY BELIEF THAT CHRYSLER SERVICE FAILED TO DO NECESSARY TESTS TO DETECT THIS ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10457187May 2, 2012SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT WAS DRIVING 45 MPH WHEN THE BRAKES WERE APPLIED AND THE VEHICLE STARTED TO SHAKE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT BELIEVED THAT BOTH ROTORS WERE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 13,000 AND THE CURRENT MILEAGE WAS 20,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10456998May 1, 2012ELECTRICAL SYSTEM
WITHOUT WARNING VEHICLE REFUSED TO START... STRANDED... THESE FAILURES HAVE OCCURRED WHILE DRIVING IN TRAFFIC AND THE VEHICLE JUST SHUTS OFF.... WIRELESS CONTROL MODULE FAILURE.. (READS ELECTRONIC KEY ) THIS IS NOT SOMETHING THAT SHOULD EVER FAIL...THEY ARE BEING REPLACED AT A RAMPANT RATE BY THE DEALERSHIPS AT $500.00 + PER INCIDENT..... *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10457067May 1, 2012SERVICE BRAKES
WE WERE DRIVING ON THE FREEWAY WHEN A STRONG ODOR WAS COMING INTO THE VEHICLE. I PULLED OFF ON THE NEXT EXIT RAMP TO CHECK WERE THE SMELL WAS COMING FROM. THE BACK ROTOR FAILED (LOCKED UP), ON THE REAR DRIVERS SIDE, TURNING THE ROTORS WHITE HOT AND CAUSING THEM TO SMOKE. DROVE VEHICLE HOME AFTER A HALF HOUR AND VEHICLE WAS FINE BUT THIS KEEPS OCCURRING FOR THE NEXT TWO MONTHS EVERY TIME THE VEHICLE IS DRIVEN OVER 15 MINUTES. BRING VEHICLE INTO DODGE DEALERSHIP AND ASK WHY THE BRAKING SYSTEM KEEPS FAILING AND THE TOLD ME A TSB HAS BEEN ISSUED AND IS A KNOWN PROBLEM. DEALERSHIP STATED THEY ARE HAVING NUMEROUS PROBLEMS WITH THE BRAKES ON THIS MODEL. THEY AGREED TO REPLACE THE FRONT BRAKE PADS/ROTORS FOR $100 BUT I HAD TO PAY TO HAVE THE REAR BRAKES/ROTORS REPLACED. IT IS NOW TWO WEEKS LATER AND I AM HAVING THE SAME PROBLEMS WITH THE REAR BRAKES !!!!!!!!!!! I HAVE NEVER EXPERIENCED SO MANY PROBLEMS WITH A VEHICLE AS THIS VEHICLE. FIVE RECALLS AND VARIOUS OTHER ISSUES WITH THIS POC !!!!!!!!!!! THERE ARE NUMEROUS COMPLAINTS ABOUT THE BRAKES OF THIS VEHICLE PLEASE GOOGLE AND SEE FOR YOURSELF. THE BRAKES ON THIS VEHICLE NEED TO BE RECALLED BEFORE SOMEONE IS KILLED.....PLEASE LOOK INTO THIS ISSUE AND HAVE THE BRAKES ON THIS VEHICLE RECALLED BEFORE SOMEONE DIES !!!!!!!!!!! I HAVE THREE CHILDREN AND DO NOT FEEL SAFE IN THIS VEHICLE BUT LIKE MOST AMERICANS I CAN NOT AFFORD TO PURCHASE ANOTHER NEW VEHICLE !!!!!!!! THIS IS A MAJOR SAFETY ISSUE !!!! I HAVE BAILED OUT DODGE TWICE NOW AND NO MORE.....START PROTECTING THE CONSUMER AND NOT CORPORATE AMERICA !!!!!!!!!!! THANK YOU !!!!!!!!!!! *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10456912April 30, 2012EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HEADLIGHTS FAILED AND WOULD NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE FAILURE WAS LOCATED AT THE HEADLIGHT MODULE. THE CONTACT WAS ADVISED BY THE DEALER THAT THE HEADLIGHT MODULE WAS ON BACK ORDER.THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 49,000 AND THE CURRENT MILEAGE WAS 50,000. UPDATED 08-30-12 *BF THE CONSUMER CAN NOT DRIVE AT NIGHT OR IN THE RAIN. UPDATED 08/31/2012 *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10456583April 26, 2012TIRES
DASHBOARD LIGHT INDICATING LOW TIRE PRESSURE CAME ON. WHEN I STOPPED AT SERVICE STATION TO CHECK AND FILL TIRES, I HAD DIFFICULTY REMOVING VALVE CAPS FROM ALL 4 STEMS DUE TO POOR QUALITY OF THE STEMS/CORROSION. WHEN I WENT TO INFLATE FRONT, PASSENGER SIDE TIRE, IT PRACTICALLY CRUMBLED IN MY HANDS! I HAD TO HAVE THE CHEAPLY CONSTRUCTED ALUMINUM VALVE STEM REPLACED, COSTING ME $130! I WANTED TO REPLACE IT WITH A QUALITY, STANDARD, METAL VALVE, BUT WAS TOLD THIS WAS NOT AN OPTION, LEGALLY. ANOTHER CUSTOMER IN THE SERVICE STATION WAITING ROOM TOLD ME HE'D HAD ALL FOUR OF HIS TIRES BLOW, ON DIFFERENT OCCASIONS, WHILE DRIVING, DUE TO THESE CRAPPY VALVES! HE RECOMMENDED I HAVE ALL 4 REPLACED AS OPPOSED TO JUST THE BROKEN ONE, FOR MY OWN SAFETY AND THAT OF MY FAMILY. I WOULD, IF THE LESS EXPENSIVE METAL VALVE STEMS WERE AN OPTION! THIS SHOULD BE A RECALL ITEM!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10456099April 23, 2012ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM
PROBLEM MENTIONED IN SAFETY RECALL 11V139000 HAPPENS WITH 2009 GRAND CARAVAN MANUFACTURED IN AUGUST 2009. FOBIK IS LOOSE AND CAR WILL TURN OFF IF ON BUMPY ROAD OR WALLET IS ATTACHED TO KEY RING. HAS HAPPENED MORE THAN ONCE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10455962April 21, 2012TIRES, TIRES:SIDEWALL
FIRESTONE TIRES SPLIT ON THE SIDE WITH LESS THAN AVERAGE MILEAGE. I PURCHASED 4 TIRES APPROXIMATELY 03/10 16 MONTHS ONE TIRE HAD 2-3 SPLITS ON THE SIDE WALL. SEARS WAS UNWILLING TO REPAIR OR REPLACE THE TIRE. ON 03/12 I HAS A SECOND TIRE WITH SIMILAR SPLITS AND SEARS REPLACED THE TIRE BECAUSE IT WAS DEEMED FAULTY. THEY DID NOT REPLACE THE OTHER THREE TIRES. THIS TIRE MODEL SEEMS FAULTY AND I AM MAKING A REQUEST THAT THE MANUFACTURE REPLACE/RECALL THE TIRE FOR SAFETY REASONS. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10455960April 21, 2012ELECTRICAL SYSTEM
POWER WINDOWS AND DOORS FAIL TO WORK. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10455959April 21, 2012STEERING, ENGINE AND ENGINE COOLING
AFTER GOING THROUGH WATER PUDDLES, THE CAR BECAME DIFFICULT TO STEER. THE WHEEL TURNED BUT AS IF THE ENGINE WAS OFF. THE CAR ALSO HESITATES AS IF THE ENGINE WILL STALL. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10455832April 20, 2012STEERING, POWER TRAIN
THIS HAS OCCURRED MULTIPLE TIMES IN THE SIX MONTHS SINCE I HAVE OWNED THIS VEHICLE. ANY TIME IT RAINS, ESPECIALLY IF MY VEHICLE GOES THROUGH A PUDDLE, THE POWER STEERING IS GREATLY AFFECTED. THE MOST RECENT TIME, THE POWER STEERING WAS COMPLETELY LOST AND I HAD TO USE ALL OF MY STRENGTH TO MANEUVER THE CAR INTO A SAFE LOCATION, OUT OF TRAFFIC. THE BATTERY LIGHT CAME ON AND MY CAR ACTED LIKE IT WAS GOING TO STALL. THE BELT SQUEALED AND THEN EVERYTHING RESUMED... UNTIL I HIT ANOTHER PUDDLE. IN THE TIMES THIS HAS HAPPENED BEFORE, IT WAS NOT NEARLY AS LONG OF A LOSS OF POWER STEERING, NOR DID THE BATTERY LIGHT COME ON; THE BELTS SQUEALING ALWAYS SIGNALS THAT THE STEERING HAS RESUMED. MY MECHANIC IS BAFFLED AND WE ARE SCARED TO DRIVE OUR VEHICLE, SPECIFICALLY IN THE RAIN. FROM MY RESEARCH, THIS IS A COMMON OCCURRENCE. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10455730April 19, 2012TIRES
1- PRIOR TO FAILURE WAS JUST DRIVING @ 65MPH ON INTERSTATE 89. CLEAR/CLEAN ROADS. CLEAR SUNNY DAY. THIS TIRE WAS FOUND TO HAVE LOST SOME AIR 2 WEEKS AFTER INSTALL BUT HAD MAINTAINED REGULAR PRESSURE SINCE THEN. PRIOR TO TRAVEL ON DATE OF FAILURE, ALL TIRES WERE INSPECTED AND PSI WAS CHECKED. 2- FAILURE WAS A REAR TIRE BLOW OUT. THIS TIRE WAS ONE OF A FULL SET RECENTLY INSTALLED APPROXIMATELY 3 MONTHS AND 445 MILES EARLIER. BLOWOUT WAS NOT THE RESULT OF RUNNING OVER ANY ROAD HAZARD, BUMP OR OBJECT. ALTHOUGH I UNDERSTAND THE NATURE OF TIRES THIS INCIDENT DISTURBS ME AND THE SAFETY OF THE TIRE IS SUSPECT. SINCE THE TIRE WAS DESTROYED, EVIDENCE OF SIDEWALL FAILURE WAS ABSENT, BUT THE TREADS WERE NOT PUNCTURED OR CUT AND WERE FREE OF ANY FOREIGN OBJECTS. THE BLOWOUT INFLICTED MINOR DAMAGE TO THE PLASTIC WHEEL WELL LINING BY CAUSING A CRACK AND A HOLE MEASURING APPROX 1' X 2". 3- THE TIRE WAS REPLACED WITH A NEW ONE OF THE SAME MODEL. COOPER TIRES REFUSED TO STAND BEHIND THEIR PRODUCT, POINTING OUT THAT THE SIDEWALLS WERE DESTROYED THEREFORE SO WAS ANY EVIDENCE. AFTER SOME RESEARCH I LEARNED THAT COOPER HAS HAD SOME HISTORY OF VERY SIMILAR FAILURES IN THE PAST AND THAT MAY EXPLAIN THE UNWILLINGNESS TO ACKNOWLEDGE THIS AS PREMATURE FAILURE OR TO OFFER ANY KIND OF FINANCIAL ADJUSTMENT OR CUSTOMER SATISFACTION. BESIDES THE LACK OF CONFIDENCE IN THE TIRE AND THE LACK OF CONCERN FROM THE MANUFACTURER, I WORRY THAT THERE IS A SAFETY ISSUE HERE. I AM THANKFUL THAT THERE WAS NO INJURY IN THIS INCIDENT. I AM HOPING THAT THIS COMPLAINT AND MY ADDITIONAL EFFORTS WILL RAISE AWARENESS OF THIS POTENTIAL DANGER AND PROMPT CONSUMERS TO CAREFULLY MONITOR ANY COOPER CS4 TIRES. I URGE ANY CONSUMER WHO MAY HAVE EXPERIENCED AN UNUSUAL OR PREMATURE FAILURE OF ANY COOPER CS4 TIRE TO FILE A COMPLAINT TO ASSIST IN DISCOVERING ANY TRENDS AND PERHAPS AVOID A SERIOUS ACCIDENT. THE TIRE INVOLVED IN THIS FAILURE WAS DISPOSED OF. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10455611April 18, 2012ELECTRICAL SYSTEM
WIPERS/WASHER/HORNS OPERATE ON THEIR OWN. TRANSMISSION SHIFTS ERRATICALLY. LIGHTS BLINK. FRONT A/C BLOWER INOPERABLE. HAS HAPPENED MULTIPLE TIMES (MOST RECENTLY 4-10, 4-13, 4-17-12). SOMETIMES OCCURS WHEN VEHICLE IS PARKED WITH NO KEY IN IT. LASTS FROM TWO MINUTES TO TEN MINUTES. RESEARCH SHOWS MANY OTHER OWNERS WITH SAME ISSUES REQUIRING TOTAL INTEGRATED POWER MODULE (CURRENTLY ON FACTORY BACK ORDER WITH NO RELEASE DATE AVAILABLE ACCORDING TO LOCAL DEALER) TO BE REPLACED. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10455689April 18, 2012ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE PARKED, THE CONTACT NOTICED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THAT THE EGR VALVE WOULD HAVE TO BE REPLACED BUT INFORMED THE CONTACT THAT THE PART WAS ON A GALACTIC BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 79,650.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10455059April 13, 2012ELECTRICAL SYSTEM
INSTRUMENT CLUSTER FLASHES ON AND OFF LASTS FOR UP TO TEN MINUTES ALSO COMES UP NO BUS ON ODOMETER WHEN THIS OCCURS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10455229April 13, 2012ELECTRICAL SYSTEM, VISIBILITY
JUST AFTER PARKING VAN THE ELECTRICAL SYSTEM WENT CRAZY. THE FRONT WIPERS STARTED WIPING, THE WIPER FLUID DEPLOYED, THE HORN SOUNDED. I TURNED OFF CAR AND REMOVED THE KEY. EVERYTHING CONTINUED TO RUN. AT A LOSS I GOT BACK IN, TURNED IT ON AND DROVE IT OUT OF THE GARAGE WHERE THE NOISE WOULDN'T BE SO LOUD. AGAIN I REMOVED THE KEY. I POPPED THE HOOD, THINKING IF ALL ELSE FAILS, I COULD PULL THE BATTERY. I SAW THE FUSE BOX BY THE BATTERY (I HAVE SINCE LOOKED UP THAT IT IS THE TIPM) AND I SMACKED IT HARD WITH MY PALM. THE CAR SHUT UP. SEVERAL MONTHS LATER IT DID A SIMILAR BEHAVIOR, AGAIN WHILE NOT MOVING. STILL SEVERAL MONTHS AFTER THAT IT DID IT AGAIN, THIS TIME WHILE I WAS DRIVING. WIPERS, HORN, WASHER FLUID WHOLE DEAL. I MANAGED TO PULL OVER AND SAFELY STOP THE CAR. BEFORE I COULD GET OUT THE CAR STOPPED ITS BEHAVIOR. SINCE THEN I HAVE ALSO HAD OTHER ELECTRICAL PROBLEMS, HORN ATTEMPTING TO SOUND ON ITS OWN, BUT NO WIPERS, TRANSMISSION IN "LIMP MODE" WHERE IT WON'T GET OUT OF SECOND GEAR, AND FRONT BLOWER MOTOR INTERMITTENTLY RUNNING/NOT RUNNING. OFTEN STOPPING CAR AND OPENING DOOR, AND RESTARTING CAR FIXES IT, BUT MORE RECENTLY NOT SO MUCH. I REPORTED FIRST INCIDENT TO DEALER, BUT THEY FOUND NOTHING. I HAVE REPORTED FURTHER INCIDENTS AND NOW THAT I AM OUT OF WARRANTY THEY ARE ADVISING ME IT IS THE TIPM (FUSE BOX) AND REPLACEMENT COST IS $800 AND IT MAY NOT FIX MY PROBLEM. BECAUSE IT IS INTERMITTENT THEY CLAIM NOT TO BE ABLE TO DIAGNOSE THEMSELVES. I WOULD HATE TO HAVE THE WIPER HORN FLUID COMBO HAPPEN ON THE HIGHWAY. CAN BE DANGEROUS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10454900April 11, 2012EXTERIOR LIGHTING
HEADLIGHTS INTERMITTENTLY FAIL TO ILLUMINATE WHEN ROTARY SWITCH IS PLACED IN ON POSITION. MULTIPLE ROTATION OF THE SWITCH FROM OFF TO ON POSITION IS REQUIRED TO GET HEADLIGHTS TO ILLUMINATE. IN SOME CASES, 20+ TRIES WERE REQUIRED. I AM AFRAID THAT COMPLETE FAILURE MAY HAPPEN AND MAKE VEHICLE UNDRIVEABLE IF IT OCCURS AT NIGHT. ONLINE FORUMS INDICATE THAT THIS IS A FAIRLY COMMON PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10454008April 3, 2012POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A TRANSMISSION MANUFACTURING DEFECT THAT SHOULD BE AFFORDED THE SAME CONSUMER PROTECTION AS THE 2012 GRAND CARAVANS WITH ENGINE SLUDGE. MY PUMP AND AXLE SEALS BEGAN LEAKING WHILE I WAS DRIVING AT 45 MPH. I DIDN'T NOTICE UNTIL 20 MILES WERE ON THE ODOMETER. THE DEALERSHIP REFUSED TO EXAMINE IT BEFORE I HAD TO RELEASE IT TO AMS VANS FOR WHEELCHAIR CONVERSION. IT WAS RETURNED TO ME WITH 36 MILES ON THE ODOMETER AND IT WAS LEAKING DURING THE ADDITIONAL 16 MILES. UNLESS CHRYSLER IS WILLING TO PROVIDE DOCUMENTATION THAT THIS TRANSMISSION CANNOT BE DAMAGED BY RUNNING IT WITHOUT FLUID IT SHOULD HAVE BEEN REPLACED UNDER THE 5 YEAR 50,000 MILE DRIVE TRAIN WARRANTY. BUT CHRYSLER AND THE DEALERSHIP HAVE REFUSED TO DO SO, REPLACING ONLY THE FLUID AND SEALS AND LEAVING ME WITH A DAMAGED TRANSMISSION ON MY NEW VEHICLE. THIS LEAK WAS DOCUMENTED BY MORE THAN ONE TECHNICIAN NOT WORKING FOR CHRYSLER OR THE DEALERSHIP WHERE IT WAS PURCHASED. UPDATED 04/13/12 *BF..UPDATED IVOQ 04/19/12 UPDATED 04/24/12......UPDATED 05/15/12 * LJ THE CONSUMER STATED THE CHECK ENGINE LIGHT DID NOT ILLUMINATE AND THE VEHICLE IS NOT BEING DRIVEN, BECAUSE OF THE LOSS OF TRANSMISSION FLUID WHICH WAS INSTALLED AT THE CHRYSLER MANUFACTURING PLANT FOR THE PURPOSE OF LUBRICATION AND COOLING THE COMPONENTS, WHICH REDUCED ANY POSSIBILITY OF PROTECTING THE MOVING PARTS AND SEALS. THEREFORE, THE TRANSMISSION IS AS UNSAFE AS THE 2012 DODGE CARAVAN ENGINES THAT ARE BEING REPLACED UNDER RECALL FOR SLUDGE. UPDATED IVOQ 05/22/12 UPDATED 05/24/12 *BF *TR UPDATED 01/27/15*JB UPDATED IVOQ 05/24/12 UPDATED 05/25/12 UPDATED 06/14/2012 *JS UPDATED UPDATED 06/28/12*LJ..UPDATED 06/29/12. *JB..UPDATED 12/11/12 *BF.....UPDATED 12/19/12 *BF
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10453685April 1, 2012ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VISIBILITY
NO INTERIOR LIGHTS OR DASHBOARD LIGHT OR BACK WIPERS OR HEATING CONTROL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10453609March 30, 2012AIR BAGS:FRONTAL, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBERS: 10V611000 (EQUIPMENT:ELECTRICAL:AIR CONDITIONER) AND 11V394000 (AIR BAGS:FRONTAL). THE CONTACT HAD BEEN ON THE WAITING LIST TO HAVE HER VEHICLE REPAIRED UNDER THE RECALL SINCE JULY 2011. THE CONTACT WAS UNABLE TO UNDERSTAND WHY THE RECALL REPAIR PARTS WERE TAKING EXTREMELY LONG TO BE SHIPPED. THE MANUFACTURER WAS NOT CONTACTED. AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 60,000. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0