Dodge Grand Caravan Complaints (2018)

271 consumer complaints on file.

#11644913February 25, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
When I pump gas in the tank. It keeps stopping and it will not allow me to put more gas in the tank. Also the gas hand on the dashboard stays at half full. I don’t know how much gas is really in the tank. And electrical the passenger window will not let down on the driver side. I can’t let the window down from the driver side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639357January 29, 2025
UNKNOWN OR OTHER
Both sliding side doors buzz when locking and unlocking. A couple of times the left door has not locked while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637957January 23, 2025
UNKNOWN OR OTHER
The driver's side sliding door would not open. It was like the door was stuck in the lock position. Unable to get my child out of the vehicle from that side. There were no warnings or symptoms indicating there was any issue at all prior to this occurring. Randomly a few days later it started to work like normal again, however now the door will not lock. When the other doors auto lock a loud noise comes from that door, but it does not lock. It does open when prompted. I have not had anyone inspect the problem as of yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632468December 26, 2024
ENGINE
The contact owns a 2018 Dodge Grand Caravan. The contact stated while at a red light, the vehicle stalled and shuddered. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic to get a diagnosis however, the independent mechanic stated that the failure cause was unidentifiable. The vehicle was not diagnosed or repaired. The vehicle was towed to a different independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 835,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631952December 21, 2024
ENGINE
The engine components have failed, there is compression issue from cylinders, rings, and valve issues. Same as 2017 recall, seems to be still affecting my 2018 model. mileage is only 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631691December 19, 2024
ELECTRICAL SYSTEM
Passenger sliding door lock actuator is buzzing and going bad when you lock doors. A known problem in the dodge caravan.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629755December 9, 2024
UNKNOWN OR OTHER
I was driving in town when the Active Head Restraint deployed. There was no accident. Just driving and I heard it pop
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624263November 8, 2024
AIR BAGS
BOTH FRONT HEADRESTS ACTIVATED WITHOUT REAR COLLESION WHICH POSED A DANGER TO THOSE OCCUPANTS LOACATED IN EITHER FRONT SEAT. TOOK THE VEHICLE TO THE DEALER TO HAVE THE HEADRESTS RESET, WAS NOT ABLE TO DO A RESET, WILL HAVE TO PURCHASE NEW HEADRESTS AND HAVE THEM INSTALLED AT A GREAT COST TO THE CUSTOMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623486November 4, 2024
UNKNOWN OR OTHER
The sliding door locks/actuators on the rear sliding doors do not engage allowing the doors to open even when the doors are locked leaving the risk of the doors opening while the vehicle is moving or allowing someone to break into the vehicle since the doors won't lock and can be opened, even when the rest of the doors on the vehicle are locked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621135October 21, 2024
UNKNOWN OR OTHER
I have a 2018 dodge grand caravan whose door lock actuators are failing in the rear sliding doors. This is accompanied by loud buzzing. Sometimes they don’t unlock which causes some problems for backseat passengers. After looking online, I found there is a recall for this same problem in model years 2016-2017. I’m having the same issue but my vehicle is not covered under the recall. I just want you to know that the problem is still happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620452October 17, 2024
STRUCTURE:BODY
Right sliding door does not lock when lock button is pushed and will swing open during driving and can be opened when parked while the lock system is still in place. Also the door when manually closed has trapped an arm and does not stop closing. Also have bubbles on front hood from unknown cause. Door problem started several weeks ago and was looked at then and also today at the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615771September 21, 2024
ENGINE
Engine showing P0302 code for cylinder misfire which by a licensed mechanic has been traced back to an original manufacturers defect in the cylinder and rockers. In doing research into this issue, I found hundreds of other owners of this and similar model year dodge grand caravans having the same issue with incredibly expensive fixes. The issue can cause the vehicle to abruptly lose engine power, a major safety issue. The mechanics are indicating that the repair is over $5,000 and that it is a well known issue with these vehicles. The problem began when the vehicle only had around 60,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613794September 10, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Dodge Grand Caravan. The contact stated while driving at approximately 30 MPH and attempting to slow for a traffic signal, the vehicle was not slowing down as intended. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic, where it was diagnosed and determined that the brake lines needed to be flushed and the brake pads needed to be replaced. The vehicle was repaired. The contact stated that the failure had reoccurred. The contact researched online and related the failure to NHTSA Campaign Number: 18V523000 (Service Brakes, Hydraulic). The contact called and made the dealer to aware of the failure but was informed that the VIN was not included in the recall. The manufacturer was informed of the failure. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611331August 28, 2024
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The contact owns a 2018 Dodge Grand Caravan. The contact stated that the front passenger’s side seat headrest had exploded while the vehicle was turned off. On another occasion, while driving approximately 10 MPH, the contact heard a loud explosion and the driver's side seat headrest exploded. The contact stated that no injuries were sustained. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609226August 18, 2024
UNKNOWN OR OTHER
The sliding door on the back passenger side will not unlock. A lot of times we carry grandchildren still in car seats and in case of an emergency, this can be a safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607005August 7, 2024
STRUCTURE:BODY, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
The left sliding door of the van has an issue which started immediately after my last service more than a year ago (Around april 12, 2023) at Glendale CA Dodge. Initially the door wouldnt unlock and lock. I reported it to them but got no response. I had to manually unlock and lock to make it work and fixed the issue. Since then, it makes a lod buzzing noise whenever it's locked and unlocked. So, the issue now it just the loud buzzing noise and it's been that way since. I searched online and found forums with other users with the same problem who reported their issues here at NHTSA too. So, I'm reporting mine. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606607August 5, 2024
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
Keep getting cylinder 2 missfire code I have changed everything it saids, I see this is a on going issue for years that people have reported yet its still not fixed and is costing us money because dodge don't want to take responsibility for thier mess up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604763July 26, 2024
ELECTRICAL SYSTEM
The lock mechanism to the sliding door failed and is stuck in the locked position. What the danger is, and an extreme safety concern, is that the door can not be opened manually. So neither the automatic function (both button on the car itself and key fob), nor the manual mechanism on the lock itself, is functional. The door is locked with no way to open it either from the inside or outside. This is a grave safety hazard and I am shocked that this has not already been made into a recall. I have researched this issue and it has been ongoing for many years now, specifically with the 2018 model and other models as well. Dodge needs to issue a recall and fix this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604833July 26, 2024
ELECTRICAL SYSTEM
Driver side sliding door lock failed, same as the 2016 model that has a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601159July 11, 2024
STRUCTURE:BODY
The passenger sliding door on the driver's side is stuck in the lock position and cannot unlock the door. Other doors need to be utilized to exit the vehicle and this poses a safety concern. I read many forums where this seems to be an issue with Dodge Caravans and should be a recall as it is known to be faulty. Contacted dealership and they want to charge over $600 to fix but this should be covered by Dodge and should be recalled as this poses a safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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