Dodge Grand Caravan Complaints (1998)

559 consumer complaints on file.

#10492641January 15, 2013
AIR BAGS, AIR BAGS:FRONTAL
1998 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY SERVICE ON VEHICLE. *SMD THE CONSUMER STATED A FEW WEEKS AGO, THE AIR BAG LIGHT ILLUMINATED, AND THE HORN AND CRUISE CONTROL STOPPED WORKING, THE CONSUMER TOOK THE VEHICLE TO THE DEALER, ALONG WITH A COPY OF THE SAFETY RECALL LETTER REGARDING PROBLEMS WITH THE CLOCKSPRING. AFTER AN HOUR, THE DEALERSHIP INFORMED THE CONSUMER THE PROBLEM WAS WITH THE ELECTRICAL SYSTEM, NOT THE CLOCKSPRING AND THAT IT WOULD TAKE MORE THAN TWO HOURS TO TROUBLESHOOT THE ELECTRICAL PROBLEM, AND THERE WOULD BE A CHARGE TO DIAGNOSE THE PROBLEM, PLUS THE REPAIR CHARGES. THE CONSUMER REFUSED THEIR OFFER. A FEW DAYS LATER, THE CONSUMER TOOK THE VEHICLE TO ANOTHER ESTABLISHMENT, WHERE THE MECHANIC'S FIRST REACTION WAS THE CLOCKSPRING. AN HOUR LATER, THE CLOCKSPRING WAS REPLACED AND ALL OF THE LOST FUNCTIONALITIES WERE RESTORED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490194December 27, 2012
ENGINE
TL* THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH OVER A PUDDLE OF WATER, THERE WAS A COMPLETE LOSS OF POWER STEERING. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE CONTACT DISCOVERED THAT THE SERPENTINE BELT HAD BECOME DETACHED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO SHOP WHERE THE SERPENTINE BELT WAS REPLACED. THE FAILURE RECURRED FOUR TIMES AND THE SERPENTINE BELT WAS EITHER RE-ATTACHED OR REPLACED WITH A NEW ONE. THE MANUFACTURER WAS NOT NOTIFIED OF THE RECURRING PROBLEM. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479211October 7, 2012
ENGINE, ELECTRICAL SYSTEM
WHEN MY VAN IS IN STOP AND GO TRAFFIC THE RADIATOR FAN FAILS TO TURN ON TO COOL THE ENGINE TO HELP IT COOL. ALSO IT OVERHEATS AT RANDOM IN HOT WEATHER. MY VAN USES A LOT OF COOLANT/ANTIFREEZE BECAUSE OF THIS. I HAVE HAD THE RADIATOR REPLACED AND PRETTY MUCH EVERYTHING ELSE THAT IS ASSOCIATED WITH THE COOLING SYSTEM IN AN EFFORT TO FIX THIS, BUT TO NO AVAIL. BECAUSE OF THIS I DON'T DRIVE MUCH AS IF IT OVERHEATS I AM STRANDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449324February 25, 2012
SUSPENSION, STRUCTURE:BODY
STRUT TOWER ASSEMBLY CORROSION (STRUTS ASSEMBLY COULD COLLAPSE) I AM PROUD OWNER OF DODGE VEHICLES FOR MANY YEARS AND DRIVE A 98 GRAND CARAVAN. WHEN THE VEHICLE WAS TAKEN FOR A STRUT REPAIR THE MECHANIC REFUSED TO REPLACE THE STRUTS AS HE FOUND THE CORROSION AND SAID ITS A SAFETY ISSUE.TO MY SURPRISE THIS IS A VERY IMPORTANT SAFETY ISSUE FOR MANY AMERICAN FAMILIES WHO OWN A SIMILAR MODEL MINIVAN. I WANT THE SAFETY AUTHORITIES TO LOOK INTO THIS MATTER IMMEDIATELY. ALL THE VEHICLES WITH A SIMILAR PROBLEM SHOULD BE RECALLED IMMEDIATELY BEFORE SOMEONE IS INJURED OR GOD FORBIDDEN LOOSES THEIR LOVED ONE IN AN ACCIDENT. CAME TO KNOW THAT THIS HAS BEEN A COMMON ISSUE IN THESE MINIVANS AND SURPRISE THE INSPITE OF KNOWING THE ISSUE THERE WAS NEVER A RECALL ???. I AM A FAMILY PERSON AND CANNOT PURCHASE ANOTHER CAR IN THESE TROUBLE TIME AND REQUEST THE AUTHORITIES TAKE THIS TO THE RIGHT PEOPLE AND GET A RECALL OUT. HOPEFULLY THIS MAY SAVE SOMEONE. I THINK HAVE DONE MY JOB AND IT IS YOUR TURN NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445162January 25, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A RIGHT TURN, THE STEERING WHEEL WOULD REFUSE TO TURN. A LOCAL MECHANIC REPLACED THE SERPENTINE BELT BUT AFTER A MONTH THE BELT FAILED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS APPROXIMATELY 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444074January 17, 2012
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TL* THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 35 MPH THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO THE CONTACTS HOME. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO STATED THE SERPENTINE BELT DETACHED FROM THE VEHICLE. THE SERPENTINE BELT WAS REPLACED. THE FAILURE OCCURRED INTERMITTENTLY FOUR TIMES. THE MECHANIC INSTALLED A TENSIONER TO HOLD THE SERPENTINE BELT IN PLACE. THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,500. THE CONSUMER STATED THE BELT TENSIONER AND IDLER PULLEY WAS REPLACED ON 03/04/12 UPDATED 03/30/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437228November 25, 2011
AIR BAGS
UPON THE VEHICLES IMPACT THE AIR BAG DID NOT COME OUT OF THE STEERING WHEEL WHICH CAUSING AN INJURY TO THE DRIVER. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10435066November 9, 2011
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TL* THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 45 MPH IN RAINY WEATHER, THE STEERING BECAME DIFFICULT TO MANEUVER AND THE BRAKES WOULD NOT RESPOND WHEN DEPRESSED. THE VEHICLE BEGAN TO OVERHEAT AND WAS DRIVEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE MECHANIC ADVISED THAT THE SERPENTINE BELT DETACHED FROM THE VEHICLE. THE MECHANIC REPLACED THE SERPENTINE BELT AND THE TENSIONER. THE FAILURE RECURRED ONE MONTH LATER AND THE CONTACT WAS ABLE TO PLACE THE BELT BACK IN PLACE. THE FAILURE RECURRED FIVE TIMES AND ONLY WHEN DRIVING IN RAINY WEATHER. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413812July 20, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1998 DODGE CARAVAN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING; HOWEVER, THE VEHICLE RESTARTED. THE FAILURE OCCURRED ON TWENTY OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO ANOTHER DEALER FOR A SECOND OPINION AND THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE CONSISTENT PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410961July 7, 2011
STRUCTURE:BODY, SUSPENSION:FRONT
STRUT TOWER HOUSING ON DRIVERS SIDE OF VEHICLE UNDER THE HOOD IS SEVERELY RUSTED. UPON TAKING THE VEHICLE TO A MECHANIC TO HAVE IT REPAIRED, I WAS INFORMED THAT THIS IS A COMMON PROBLEM WITH THIS TYPE OF VEHICLE AND HAS TO GO TO A BODY SHOP FOR REPAIR. I TOOK THE VEHICLE TO A BODY SHOP WHO INFORMED ME THAT THERE HAVE BEEN 4 OTHER CUSTOMERS COME IN WITH THE SAME ISSUE IN THE SAME PLACE ON THE SAME MODEL OF VEHICLE WITHIN THE LAST YEAR. THIS CAUSES A HUGE SAFETY CONCERN AS THIS HOUSING IS WHAT HOLDS THE STRUT IN PLACE ON THE VEHICLE. IF THE WEAKENED STRUCTURE FAILS, THE PRESSURE OF THE STRUT WILL CAUSE THE STRUT TO FLY OFF AND OUT OF THE VEHICLE WITH GREAT FORCE. THIS WILL NOT ONLY CAUSE THE SUSPENSION TO FAIL, BUT THE VELOCITY OF THE STRUT ITSELF WOULD BE A SAFETY CONCERN. DODGE HAS ENACTED RECALLS FOR THE SAME SITUATION ON EARLIER MODELS OF THE VEHICLE, BUT THE RECALLS WERE ENACTED AFTER MY VEHICLE WAS MANUFACTURED. THE COST TO REPAIR THE VEHICLE INTO SAFE OPERATING CONDITION IS $2000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401359May 17, 2011
VISIBILITY:WINDSHIELD WIPER/WASHER
TL* THE CONTACT OWNS A 1998 DODGE CARAVAN. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WERE INOPERABLE AND OBSTRUCTED HER VIEW OF THE ROADWAY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED THE CONTROL UNIT, HOWEVER, THE WINDSHIELD WIPERS FAILED TO OPERATE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 128,000 AND THE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390336March 16, 2011
ENGINE AND ENGINE COOLING, STEERING
THE SERPENTINE BELT ON THE 1998 DODGE CARAVAN, HAS FALLEN OFF DURING DRIVING, WHENEVER THE CAR GOES THROUGH A PUDDLE OF WATER. THIS CAUSES NEARLY UNRESPONSIVE STEERING UNTIL THE BELT CAN BE REPLACED. THERE ARE THOUSANDS OF REPORTS ON THIS ISSUES ON ONLINE FORMS, AND DODGE DOES NOT ADMIT TO THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390162March 14, 2011
ELECTRICAL SYSTEM
ON 3 OCCASIONS RECENTLY ALL THE DASHBOARD GAUGES STOPPED WORKING WHILE I WAS DRIVING THE VEHICLE. THE GAUGES RESUMED EITHER ON THEIR OWN AFTER A FEW MOMENTS OR AFTER STOPPING AND RESTARTING THE VAN. DEALER COULD NOT RECREATE THE PROBLEM AND THE DIAGNOSTIC CODE ONLY SAID THAT COMMUNICATION HAD BEEN LOST. THE TECHNICIAN CLAIMED THAT HE COULD NOT FIND SIMILAR ISSUES IN HIS DATABASE, BUT FROM THIS WEBSITE I SEE THERE ARE MANY OTHERS WHO HAVE EXPERIENCED THIS PROBLEM. THERE DOES NOT APPEAR TO BE SURE-FIRE FIX. THE VEHICLE IS DRIVABLE AND LIGHTS AND WINDSHIELD WIPERS CONTINUE TO WORK WHILE THE GAUGES MALFUNCTION. BUT, DRIVING IS DIFFICULT WITHOUT THE SPEEDOMETER AND THE ODOMETER AND TRIP MILEAGE ARE INCORRECT AFTER THE GAUGES COME BACK TO LIFE --------------------------------------------------------------------------------------------- I ALSO HAD THIS PROBLEM ON A 1998 DODGE GRAND CARAVAN 148,000 MILES. IT WOULD ALSO NOT START, ACTED LIKE SENTRY SYSTEM KICKED IN (NON SENTRY SYSTEM VEHICLE) FINALLY IT MALFUNCTIONED AND STAYED IN MALFUNCTION MODE AND I GOT IT TO THE DEALER AND THEY DIAGNOSED IT AS "NO COMMUNICATION BETWEEN THE MODULES ON HE CCD BUS - CIRCUIT WAS FOUND SHORTED TOGETHER AND WITH THE CLUSTER UNPLUGGED, BUS COMMUNICATION WAS POSSIBLE - SHORT IN THE BUS" THE "BOARD INST CLUSTER P/C W/FLEX P/C ( PART # 4874440) WAS REPLACED " $850 REPAIR JOB BUT IT HAS SOLVED THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381274February 9, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1998 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 30 MPH IN THE SNOW, THE SERPENTINE BELT CAME OFF AND CAUSED A SUDDEN LOSS OF POWER. THE SERPENTINE BELT HAD BEEN REPLACED SIX TIMES. THE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381134February 8, 2011
ELECTRICAL SYSTEM
ON 3 OCCASIONS RECENTLY ALL THE DASHBOARD GAUGES STOPPED WORKING WHILE I WAS DRIVING THE VEHICLE. THE GAUGES RESUMED EITHER ON THEIR OWN AFTER A FEW MOMENTS OR AFTER STOPPING AND RESTARTING THE VAN. DEALER COULD NOT RECREATE THE PROBLEM AND THE DIAGNOSTIC CODE ONLY SAID THAT COMMUNICATION HAD BEEN LOST. THE TECHNICIAN CLAIMED THAT HE COULD NOT FIND SIMILAR ISSUES IN HIS DATABASE, BUT FROM THIS WEBSITE I SEE THERE ARE MANY OTHERS WHO HAVE EXPERIENCED THIS PROBLEM. THERE DOES NOT APPEAR TO BE SURE-FIRE FIX. THE VEHICLE IS DRIVABLE AND LIGHTS AND WINDSHIELD WIPERS CONTINUE TO WORK WHILE THE GAUGES MALFUNCTION. BUT, DRIVING IS DIFFICULT WITHOUT THE SPEEDOMETER AND THE ODOMETER AND TRIP MILEAGE ARE INCORRECT AFTER THE GAUGES COME BACK TO LIFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354658September 9, 2010
ENGINE AND ENGINE COOLING:ENGINE, STEERING, EQUIPMENT:MECHANICAL
THE SERPENTINE BELT HAS COME OFF OF THE PULLEYS ON MULTIPLE OCCASIONS IN WET WEATHER, INCLUDING RAIN AND SNOW/SLUSH, ESPECIALLY WHEN A PUDDLE IS GONE THROUGH BY THE RIGHT FRONT SIDE OF THE VEHICLE. ON TWO OF THESE OCCASIONS, I WAS TURNING A CORNER WHEN THE BELT CAME OFF, LOST CONTROL OF MY STEERING AND ALMOST HIT THE CAR WHICH WAS STOPPED ACROSS FROM ME. THE BELT COMING OFF ALSO CAUSES THE ENGINE TO OVERHEAT. THIS ISSUE CAUSES A LOSS OF CONTROL AND WILL LEAD TO INJURY OR DEATH. CHRYSLER CLAIMS IT IS NOT A SAFETY ISSUE.. THERE IS AN UPDATED BELT/PULLEY KIT WHICH HAS A DOUBLE-SIDED-GROOVED BELT AND PULLEY WHICH IS SUPPOSED TO CORRECT THIS ISSUE BUT THE COST TO THE CONSUMER IS APPROX $400-500 SINCE CHRYSLER CLAIMS THAT THIS IS NOT A SAFETY ISSUE. HOWEVER, THIS IS MOST CERTAINLY A SAFETY ISSUE CONSIDERING THE LOSS OF STEERING CONTROL ON WET ROADS ESPECIALLY IF DRIVING ON THE HIGHWAY, AS I DO, WHERE THE SPEED LIMIT IS 55-65MPH OR TURNING A CORNER AT AN INTERSECTION WHERE OTHER CARS ARE STOPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349621August 16, 2010
ELECTRICAL SYSTEM
INTERMITTENTLY INSTRUMENT PANEL FLICKERS WHILE DRIVING. RADIO/CD-PLAYER DIES OUT SOME TIMES. IT HAPPENS AROUND 3 TO 5 TIMES IN 1 HOUR DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343082July 13, 2010
SERVICE BRAKES, HYDRAULIC
1998 DODGE GRAND CARAVAN COMPLETE BRAKE FAILURE DO TO RUSTED BRAKE LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342056July 8, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. THE CONTACT STATED THAT IN OCTOBER 2009, ALL OF THE GAUGES AND LIGHTS ON THE INSTRUMENT PANEL BEGAN TO FAIL. THE FAILURE OCCURRED INTERMITTENTLY AND BECAME PROGRESSIVELY WORSE OVER TIME. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT DIAGNOSTIC CODE P1689 CAUSED THE FAILURE TO OCCUR. THE MECHANIC STATED THAT DODGE IS AWARE OF THE FAILURE; HOWEVER, THERE WAS NOTHING THEY COULD DO ABOUT IT. CHRYSLER WAS ALSO CONTACTED AND STATED THAT IT WAS "NOT THEIR PROBLEM, BUY A NEW CAR." THE FAILURE MILEAGE WAS APPROXIMATELY 155,000. THE CURRENT MILEAGE WAS APPROXIMATELY 157,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341591July 6, 2010
STRUCTURE:FRAME AND MEMBERS
1998 DODGE CARAVAN STRUT TOWERS RUSTING THROUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan