Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11647500March 10, 2025
ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
The contact owns a 2019 Dodge Grand Caravan. The contact stated while driving at approximately 40 MPH, while the brake pedal was depressed the vehicle violently shuddered and stalled. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the torque converter and spark plugs needed to be replaced, and the vehicle needed a software update. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646924March 7, 2025
ENGINE
The contact owns a 2018 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to be restarted. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645951March 3, 2025
POWER TRAIN
My report is to hopefully get a recall started on the transmission of my vehicle. I do not yet have 100,000 miles on my vehicle and need a new transmission. I realize now every time that it accelerated strangely or delayed in acceleration that my transmission was defective all along since I purchased the vehicle. I assumed it was me getting used to the vehicle but I now realize since I had my vehicle inspected by 3 different mechanics, 2 of them specialized in transmissions, that it is defective. The two specialists mechanics told me that this is a known problem for this type of vehicle and I beg of you to investigate this matter immediately. Further, the design of my vehicle’s transmission is completely enclosed, which doesn’t allow it to be repaired without removal and rebuilding. I still owe quite a bit of money on this vehicle, and I cannot even drive it more than a few blocks. Two days ago, while waiting for the drawbridge by my home to go down, I put the vehicle in park. When it was time to go, my vehicle would not go out of park for about 30 seconds and then would not move once in drive for another 30 seconds. My engine light came on a while ago, which is what led me to have it checked out. It has always gotten very bad gas mileage since I bought it used. When I bought the vehicle, it was during Covid when there was a chip shortage, so there were no affordable new cars on car lots. There should be some recourse for this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646086March 3, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Both back doors have failed lock actuators. I’ve gotten a repair quote of over $1400 per door to get fixed. Both doors buzz and one has actually locked shut. Extremely inconvenient with children.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645797March 2, 2025
ELECTRICAL SYSTEM
My 2019 Dodge Grand Caravan GT driver side sliding door is jammed shut and locked. I took it to 2 dealerships near me and both want almost $1000 per door to fix. The actuator is out and they said the loud noise when opening and closing the passenger side sliding door is a sign that door is also about to go out. My VIN doesn’t fall into the recalls. This seems like it is a hazard. If both doors indeed get stuck then how do you get car seats in and out? Isn’t it dangerous if other kids have to climb in and out the front doors? I’m so confused how my van isn’t a recall when it will be dang near impossible to move car seats and kids through front doors or even moving 3rd row to get in and out and put back up for it to be sat in. What do you do in event of a crash or heaven forbid a fire if you can get kids out? Please help! This has been going on since March 2024. I have been submitting this issue since I was told cost and was also told the noise the current working door is making is a sign that it also will quit working soon. What else can I do to get this issue fixed. I say this is a manufacturing issue and is highly dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645266February 27, 2025
ELECTRICAL SYSTEM
The back up camera is malfunctioning. It is not showing a picture at all anymore. It started right when I bought the car a year and a half ago. It was showing the picture then the picture would go away while I was backing up. It also would show the picture upside down and right side up and the picture would go off and on. Now the picture does not come on at all. I believe this should be a recall issue. I found it to be dangerous to see the picture flipping around upside down and turning off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644835February 25, 2025
POWER TRAIN
My car is stalling. There is a recall for the same year as my car. I called and check if my car was a part of the recall and it wasn’t. Clearly I am having the same issue. They should put all 2017 dodge grand caravan in this recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644913February 25, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
When I pump gas in the tank. It keeps stopping and it will not allow me to put more gas in the tank. Also the gas hand on the dashboard stays at half full. I don’t know how much gas is really in the tank. And electrical the passenger window will not let down on the driver side. I can’t let the window down from the driver side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644639February 24, 2025
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
I bought a 2016 Dodge Grand Caravan in December 2019. I just recently learned of a recall for the sliding door actuators. The driver side sliding door stopped working about 3 months after I purchased said vehicle and has never worked since. The passenger sliding door has been having problems since early 2020, about 1 year after purchasing said vehicle. Just recently it (passenger door) has not been closing nor sometimes not opening. I find this as a hazard when I am carrying family/friends, or even myself. If the vehicle were to have a fire, collision, it would be very hard for someone to enter/exit the vehicle. I am asking to have my vehicle repaired as such "recall" was made on my 2016 Dodge Grand Caravan, and I was not notified by the auto dealer, in person, nor by mail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644283February 22, 2025
AIR BAGS
The air bag for passenger tubes going off and on. I don't know why sometimes it will stay off and then other times it will ding all day long while I'm driving? I don't know if it's safe. Enough for anyone to write in it or not
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644069February 21, 2025
SERVICE BRAKES
I tried to stop the van and had no brakes. I went right through the intersection, luckily it was early in the morning with light traffic. It could have been deadly. The front flex brake line fitting rusted away and the brake line separated. There was no warning prior to the incident. I had it fixed and still have the part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644173February 21, 2025
STRUCTURE:BODY:BUMPERS
The contact owns a 2019 Dodge Grand Caravan. The contact stated while pulling into the top of a driveway on an incline in 8-degree weather, the contact became aware of an abnormal odor. The contact stated that upon inspecting the vehicle, the contact became aware that the rear bumper had melted significantly and was dripping big fragments of plastic onto the ground, causing the passenger's side taillight to be pulled 1/4 inch down. The dealer was notified of the failure and informed the contact that a fee would be charged for the repair. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643944February 20, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
While driving my van it will randomly shut off, it starts back up right away after I get to a safe location to do so but this is very dangerous. I've taken it to shops and they cannot replicate it and there are no codes on the reader to indicate any issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643466February 18, 2025
POWER TRAIN
The contact owns a 2020 Dodge Grand Caravan. The contact stated that after refueling the vehicle and leaving the fuel station, it was noticed through the side view mirror that the fuel door was still open and was forgotten to be closed after refueling. The contact came to a stop and shifted into the Park position, she exited the vehicle and left the driver's side door open to quickly secure the fuel door however the vehicle began to roll away at 5 MPH. The parking brake was not engaged at the time of the failure. The contact jumped into the driver's seat to attempt to depress the brake pedal, landing on her stomach on the floorboard, and attempted to use her hand to depress the brake pedal but was unable. The contact's body slid out from the driver's side door and was hit by the open driver's side door. As a result, the vehicle crashed into a large steel signpost where it came to a stop. The contact stated that the driver's door was folded back on the driver's side front fender. In addition, the driver's side rear quarter panel, the sliding door, and the driver's front door all had been damaged and crushed by the impact of the large steel signpost. There was no damage to the large steel signpost The vehicle was still drivable and requested that the gasoline station attendants help her close the driver's side door. A police report was not filed. The contact was later driven to an emergency room by her daughter where medics confirmed she sustained bruising on her shoulders, bruising to her neck and shoulders, and the back of her head. The vehicle was taken to a collision center where it was repaired cosmetically. The contact later took the vehicle to a transmission repair center and advised the mechanic that there was a recall under NHTSA Campaign Number: 20E037 (Power Train) for Two-Speed Power Transfer Units (PTU) that could wear down and related the rollback failure to the recall. The manufacturer was informed of the failure. The failure mileage was approximately 62,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11643153February 17, 2025
SEATS
Front passenger seat headrest deployed for no apparent reason at all . This is a severe safety hazard that can result in severe injury or death as there are sharp parts that could pierce into the passengers head . I have had no help from Chrysler Dodge . I have emailed 3 times with no response and also called several times and they say there is no recall for my vin and warranty is expired . This not a warranty issue , this is a safety concern that could cause severe injury or death and needs to be corrected immediately. I have not had any warnings it just popped off for no apparent reason . No police or insurance representative were necessary there was no accident at the time of this incident .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642153February 12, 2025
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at approximately 40 MPH, the contact depressed the accelerator pedal to merge onto the highway and heard an abnormal whining sound from the engine compartment. The contact stated that the vehicle was losing motive power. The contact stopped, turned off, and restarted the vehicle however, when the transmission was shifted into drive(D), the vehicle failed to respond as needed. The contact stated no warning light was illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the transmission pump had failed and damaged the transmission. The contact was advised that the transmission needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 16V461000 (Power Train); however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was 106,222.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642282February 12, 2025
ELECTRICAL SYSTEM:IGNITION
The contact owns a 2013 Dodge Grand Caravan. The contact stated that on several occasions while attempting to start the vehicle, the vehicle did not start as intended. The contact stated that on several occasions while driving at various speeds, and the vehicle vibrated abnormally and then stalled. The vehicle was able to restart after several attempts. The contact stated that electrical tape was placed on the tip of the key fob to allow the extra space where the key fob and key fob ignition were not touching. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641518February 8, 2025
Other/I am not sure
The manufacture date is after the expiration date for example the manufacturer date is 2024/07/15 The expiration date is 2024/07/12 Both car seats that I have are this way along with the bases.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641021February 6, 2025
ENGINE, FUEL/PROPULSION SYSTEM
The oil filter housing for Jeep Dodge Chrysler 3.6 is originally made with plastic. Now its made with metal. My van is leaking oil. I went to get an oil change and was told from the shop that I had a oil leak. Oil is all over the engine. They were telling me that they see this so often, and that it should be recalled. Jeep has the exact same issue and has a recall. I can actually smell it inside the car. This is the second time I was told this. The leak is getting worst. Times are super hard out here. I would love if someone could look into this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639601January 30, 2025
ELECTRICAL SYSTEM, AIR BAGS, STEERING
The contact owns a 2010 Dodge Grand Caravan. The contact stated while the vehicle was parked, the ignition became inoperable. The contact was unable to turn off the ignition with several unknown warning lights illuminated. The contact was not able to remove the key fob from the ignition. The contact removed the battery to turn off the vehicle and remove the key from the ignition. The vehicle was towed to the contact’s office. The contact received notifications of NHTSA Campaign Numbers: 20V396000 (Air Bags, Steering) and 14V373000 (Electrical System, Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the failure. The approximate failure mileage was 172,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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