Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11297211January 5, 2020
STRUCTURE:BODY
DRIVERS SIDE, PASSENGER SLIDING DOOR WILL NOT UNLOCK OR OPEN. DOESN'T MAKE ANY DIFFERENCE IF IT IS STATIONARY, OFF OR RUNNING. IN MY OPINION, THIS IS A SAFETY ISSUE, ANYONE SITTING IN THAT POSITION REQUIRING EMERGENCY EGRESS, WOULD BE TRAPPED. I SUSPECT IT IS A BAD DOOR LOCKING SYSTEM, IT SHOULDN'T HAVE HAPPENED WITH <40K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297056January 4, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
MY CAR IS REGULARLY MAINTENANCED BY YOUR DEALERSHIP I ALSO HAVE A MAINTENANCE PLAN THAT I PURCHASED THAT YOUR DEALER REFUSED TO HONOR. I PURCHASED MY CAR FROM DODGE DEALERSHIP ON REISTERSTOWN ROAD IN OWINGS MILLS MD 21117 IN MARCH 2015 APPROXIMATELY LESS THAN 24 MONTHS I BEGAN HAVING TROUBLE WITH MY TIRES AND WAS INFORMED BY DODGE THAT MY VEHICLE WAS USED AND NOT BRAND NEW AS I WAS EXPECTING WHEN I PURCHASED IT FOR 30,0000. LESS THAN 48 YEARS MY ENGINE GAVE UP AND HAS TO BE BUILT FROM SCRATCH PUTTING MY CAR VALUE DOWN AND LEAVING ME AND MY KIDS STRANDED FOR THE HOLIDAYS AND MY GPS STOPPED WORKING COMPLETELY AND NOW I NEED 4 NEW TIRES AGAIN. YOUR DEALERSHIP SOLD ME USED TIRES AND I CONTACTED TIRE MANUFACTURER AND THEY SAID YOU NEED TO REPLACE TIRES THROUGH WARRANTY BUT YOU REFUSE TO DO IT. ALL YOU HAVE TO DO IS FILE A CLAIM BECAUSE YOKOHAMA TIRE MANUFACTURER SAID TIRES SHOULD LAST 50-60K MILES MINE ONLY LAST 30K I PURCHASED NEW BUT YOU GAVE ME USED HOW DOES THIS HAPPEN ON A BRAND NEW CAR? I TOOK MY CAR BACK TO THE DEALER FOR REPAIRS BUT, TO DATE, THE DEALER HAS BEEN UNABLE TO CORRECT THE PROBLEM. THIS PROBLEM SUBSTANTIALLY IMPAIRS BOTH THE USE AND VALUE OF MY CAR. THEREFORE, IF YOU AND/OR YOUR DEALER ARE UNABLE TO CORRECT THIS PROBLEM IN A "REASONABLE NUMBER OF ATTEMPTS" AS THAT PHRASE IS DEFINED IN MARYLAND'S AUTOMOTIVE WARRANTY ENFORCEMENT ACT (MD. CODE ANN., COM. LAW II, 14-1502 (D) ), I WILL EXPECT YOU TO [REPURCHASE OR REPLACE] THE VEHICLE PURSUANT TO 14-1502(C) OF THE ACT. TO RESOLVE THE PROBLEM, I WOULD APPRECIATE MY CAR REPLACED BY A BRAND NEW VEHICLE COMPARABLE TO THE ONE I HAVE NOW OR THE DEALERSHIP TO REPURCHASE MY CAR. THIS CAR HAS BEEN UNRELIABLE AND UNSAFE FOR ME AND MY 4 KIDS. I LOOK FORWARD TO YOUR REPLY AND A RESOLUTION TO MY PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297104January 4, 2020
ELECTRICAL SYSTEM, ENGINE, STEERING
WHILE DRIVING, SEVERAL DASH PANEL LIGHTS FLASHED, LOST POWER STEERING, LOST ABILITY TO INCREASE SPEED WITH GAS PEDAL. ENGINE STAYED ON BUT ONLY AT IDLE. ABLE TO GET OUT OF TRAFFIC ONTO SIDE ROAD AND STOP. TURNED KEY TO OFF AND THEN TRIED TO START CAR AGAIN. IT WORKED ON THE SECOND TRY. SEEMED TO OPERATE NORMALLY WITH ONLY THE CLOCK RESET TO 12:00AM. THIS SAME SEQUENCE HAPPENED TWICE, ABOUT A WEEK APART. NO RAIN EITHER TIME BOTH DURING DAYLIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297115January 4, 2020
STRUCTURE:BODY
THE REAR SLIDING DOOR BEHIND THE DRIVERS SEAT HAS BECOME STUCK IN THE LOCK POSITION OVERNIGHT. THE DOOR WILL NOT OPEN FROM OUTSIDE OR INSIDE. NOTHING CAUSED THIS TO HAPPEN SUCH AS AN ACCIDENT OR FORCIBLY CLOSING THE DOOR. AFTER GOOGLING THIS ISSUE, I'VE DISCOVERED MANY, MANY CUSTOMERS HAVE HAD THIS EXACT SAME PROBLEM AND DODGE WILL NOT ISSUE A RECALL. THIS IS DANGEROUS AND COULD BE DEADLY WITH SMALL CHILDREN IN THE REAR WHO CANNOT ESCAPE THE VAN IN CASE OF FIRE OR AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296987January 3, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE TRAVELING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL, WINDING NOISE COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR WAS ILLUMINATED. THE CONTACT STATED THAT AS THE RATE OF SPEED INCREASED, THE VEHICLE WOULD SHIFT OUT OF GEAR AND INTO NEUTRAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V461000(POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296723January 2, 2020
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED AND WOULD SHUT OFF INTERMITTENTLY. THE CONTACT ALSO STATED THAT MULTIPLE ELECTRICAL FAILURES OCCURRED, INCLUDING THE SPEEDOMETER BECOMING DEFECTIVE WHILE TRAVELING VARIOUS SPEEDS, MULTIPLE WARNING INDICATORS FLASHING OR REMAINING ILLUMINATED, AND THE HEADLIGHTS WOULD FADE OR FLICKER WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO GINN CHRYSLER JEEP DODGE (5190 US-278, COVINGTON, GA 30014) ON MULTIPLE OCCASIONS TO BE SERVICED; HOWEVER, THE FAILURES CONTINUED. THE CONTACT ALSO HAD THE VEHICLE TOWED TO AN UNKNOWN DEALER IN MICHIGAN WHERE THE ALTERNATOR WAS REPLACE; HOWEVER, THE FAILURES CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296618January 2, 2020
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE ELECTRONIC LOCKS WERE LOCKING AND UNLOCKING AUTOMATICALLY REGARDLESS IF THE VEHICLE WAS ON OR OFF. THE HORN WOULD ALSO RANDOMLY SOUND WHEN THE ENGINE WAS RUNNING AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. DODGE OF BURNSVILLE (12101 HIGHWAY 35W SOUTH, BURNSVILLE, MN 55337, (952) 894-9000) STATED THAT THE TIPM NEEDED TO BE REPLACED AT THE COST OF $1,000. THE MANUFACTURER PROVIDED A CASE NUMBER AND STATED THAT THE VEHICLE WAS REPAIRED IN 2015 FOR THE POWER MODULE BY THE SAME DEALER. THE FAILURE MILEAGE WAS 67,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296656January 2, 2020
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WOULD SHUT OFF HOWEVER, THE FUEL PUMP RELAY WAS RUNNING WITH THE IGNITION TURNED OFF AS A NOISE WAS HEARD COMING FROM THE ENGINE COMPARTMENT. THE FAILURE WOULD DRAIN THE BATTERY AS THE BATTERY WAS REPLACED SEVERAL TIMES. THE VEHICLE WOULD ALSO STALL WHEN DRIVING AT 60-65 MPH WITHOUT WARNING ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO SUBURBAN CHRYSLER DODGE JEEP OF ANN ARBOR ( 3900 JACKSON RD, ANN ARBOR, MI 48103) WHOM ADVISED NO RECALLS ON THE VEHICLE. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC ADVISED THAT THE TOTAL INTEGRATED POWER MODULE (TIPM) WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292001December 30, 2019
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AFTER THE LATEST FAILURE. THE CONTACT ALSO STATED THAT THE KEY FOB DID NOT COOPERATE WITH THE TRANSMITTER AND FAILED TO OPERATE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 450,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292003December 30, 2019
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT, UNKNOWN OR OTHER
THE PASSENGER SEAT HEADREST DEPLOYED, THE PASSENGER WAS ADJUSTING THE SEAT TO MOVE BACK AND ADJUSTING THE ANGLE OF THE SEAT. THERE WAS NO CAR ACCIDENT TO ACTIVATE THIS ACTION. IT WAS STARTLING TO HEAR THIS AND SEE THIS. IT IS HIGHLY DEFECTIVE IN IT'S ACTIVISION MECHANISM. THE DEALER WANTS TO CHARGE TO FIX THIS IN THE $1000. I SEE NO LOGICAL REASON FOR THE HEAD REST AND NOW I CAN SEE IF IT DEPLOYED ON THE DRIVER'S SEAT, CAUSING AN ACCIDENT.*DT CONSUMER STATED HEAD REST HAS NOT BEEN REPAIRED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291913December 29, 2019
FUEL/PROPULSION SYSTEM
THE FUEL PUMP RELAY ON THE TOTALLY INTEGRATED POWER MODULE (TIPM) ON MY 2011 DODGE GRAND CARAVAN IS OPERATING INTERMITTENTLY WHICH IS CAUSING ENGINE STALLS AND HARD STARTS. AFTER RESEARCHING THE PROBLEM, I FOUND THAT THERE IS ALREADY A RECALL (SAFETY RECALL R09 / NHTSA 15V-115) FOR THE SAME ISSUE FOR OTHER DODGE AND JEEP VEHICLES EQUIPPED WITH THE SAME ENGINE & TIPMS. TROUBLESHOOTING HAS VERIFIED THAT THE FUEL PUMP RELAY IS INDEED THE ISSUE. AN ATTEMPTING TO PURCHASE THE RELAY KIT CBWPR091AA SPECIFIED IN THE RECALL FROM MY LOCAL DODGE DEALER IN CONWAY ARKANSAS FAILED. THEY TELL ME THEY CAN'T SELL ME THE PART BECAUSE THE RECALL DOES NOT COVER MY VEHICLE AND THAT I WOULD HAVE TO BRING THE VEHICLE IN FOR A $1000+ TIPMS BOARD REPLACEMENT. DODGE IS EXTORTING EXORBITANT AMOUNTS FROM THEIR CUSTOMERS FOR EXPENSIVE REPAIRS THAT COULD BE DONE AT A TINY FRACTION OF THE COST IF CUSTOMERS WERE ALLOWED TO PURCHASE THAT SIMPLE RELAY KIT. MEANWHILE I'M HAVING TO OPERATE AN UNSAFE VEHICLE UNTIL I FIND ANOTHER SOURCE TO OBTAIN THE SPECIFIED PART IN THE RECALL. THIS MODEL VEHICLE SHOULD ALSO BE PART OF THAT SAFETY RECALL AND DODGE/CHRYSLER SHOULD BE INVESTIGATED FOR PUTTING THEIR CUSTOMERS AT RISK AS A RESULT OF THEIR UNETHICAL BUSINESS PRACTICES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291679December 28, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I HAVE PREVIOUSLY REPORTED AN ISSUE WITH MY VEHICLE. THE PROBLEM HAS PERSISTED. THE ISSUE AT HAND IS THE VEHICLE LOSES POWER WITHOUT WARNING WHILE DRIVING. IT HAS HAPPENED AT LOW SPEEDS (25 MPH), MIDDLE SPEEDS (45 MPH) AND HIGH SPEEDS (65-70 MPH). ALL WARNING LIGHTS ARE DISABLED WHEN THE EVENTS OCCUR, SO THERE IS NO WAY TO WARN OTHER VEHICLES OF THE ISSUES AT HAND, INCREASING THE PROBABILITY OF A CRASH. I HAVE TAKEN MY VEHICLE TO CUTTER DODGE IN HONOLULU ONLY TO HAVE BEEN TOLD THAT THE BATTERY CABLES WERE LOOSE ($150 SERVICE FEE) AND THAT THE PRIMER THAT IS INCLUDED WITH NEW BATTERIES TO APPLY ON THE BATTERY POSTS WAS SOMETHING THAT THEY'D NEVER SEEN BEFORE. THE PROBLEM HAS PERSISTED. I CURRENTLY HAVE MY VEHICLE AT A REPAIR SHOP WITH A BATTERY THAT WON'T HOLD A CHARGE BECAUSE THE INTERGRATED POWER MODULE IS MALFUNCTIONING. AS SEEN IS PREVIOUS COMPLAINTS, THIS ISSUE IS ONGOING WITH 2012 DODGE GRAND CARAVANS. THIS ISSUE PRESENTS A SIGNIFICANT SAFETY HAZARD AND SHOULD BE RECALLED. I WILL REPEAT THAT THE DRIVER HAS NO WARNING THAT THIS ISSUE WILL OCCUR AND IT PUTS LIVES IN DANGER. MY VEHICLE HAS LESS THAN 110,000 MILES AND IT BEGAN BEFORE REACHING 100,000 MILES. RECALL THIS PART BEFORE LIVES ARE LOST OR MAIMED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291550December 27, 2019
UNKNOWN OR OTHER
MY VAN JUST SHUT OFF WHILE DRIVING. THERE WAS NO WARNING. IT JUST STOPPED WORKING. FORTUNATELY, I WAS IN MY NEIGHBORHOOD AND NOT GOING FAST. I WAS ABLE TO STOP THE VAN AND PUT IN PARK AND START IT AGAIN WITHOUT DIFFICULTY . I HAVE READ ONLINE THAT DODGE KNOWS THIS IS A PROBLEM. THIS NEEDS TO BE A MANDATORY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291562December 27, 2019
AIR BAGS
THE AIR BAG LIGHT WOULD GO ON AND OFF AS I TURNED THE WHEEL STARTED IN 2016 AND NOW DEC 2019 ITS ON ALL THE TIME AND MY HORN DOESN'T WORK AND THERES A CRACK IN THE INTERIOR WHERE THE HORN IS.MY FEAR IS WHAT COULD HAPPEN NEXT COULD THE AIRBAG GO OFF WHILE IM DRIVING ALSO I NEED MY HORN WHERE I WAS OUT DRIVING 35 MINS AGO IN MY CITY A CAR ALMOST SIDE SWEEP ME I TRIED TO HONK THE HORN AND NOTICE I HAD NO HORN I HAD TO THINK FAST AND WENT HALF WAYS INTO THE ON COMING TRAFIC LANE THANKFULY THE LANE WAS EMPTY I DONT BELIEVE THAT THIS SHOULDNT HAVE BROKEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291620December 27, 2019
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOORS FAILED TO OPEN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291255December 26, 2019
ELECTRICAL SYSTEM
2016 DODGE GRAND CARAVAN, DRIVER SIDE REAR SLIDING DOOR. DOOR LOCK MAKES A LOUD BUZZING SOUND WHEN IT LOCKS AUTOMATICALLY, OR USING THE FOB. IT HAPPENS WHILE DRIVING AND THE VAN HITS 15 MILES AN HOUR WITH THE AUTO LOCK, AND WHEN STOPPED USING THE LOCK BUTTON ON THE ARM REST OR WITH THE FOB. THIS APPEARS TO BE A COMMON PROBLEM WITH THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291278December 26, 2019
ENGINE
WAS SITTING AT GAS STATION WITH THE VAN AT AN IDLE. THE CHECK ENGINE LIGHT CAME ON. AFTER RUNNING DIAGNOSTICS IT WAS DETERMINED IT HAD A CYLINDER 4 MISFIRE. I HAD THE SPARK PLUG AND IGNITION COIL REPLACED AND STILL HAVE THE CYLINDER 4 MISFIRE. HAS BEEN DETERMINED THAT THE CYLINDER HEAD HAS GONE BAD AND NEEDS TO BE REPLACED. I WAS ALSO TOLD MOPAR HAS HAD PROBLEMS LIKE THIS IN THE PAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291163December 25, 2019
ELECTRICAL SYSTEM
THE ACTUATOR ON BOTH SLIDING DOORS HAVE BEEN A PROBLEM WITH THIS CAR. THEY BOTH HAVE BEEN STUCK WHERE THE DOOR DOES NOT CLOSE AND LOCK. ALSO THE DOOR HAS BEEN CLOSED BEFORE WHERE MY CHILD HAS BEEN ALMOST HURT DUE TO DOOR NOT OPENING BACK UP DUE TO SAFETY OPTION WITH THE DOOR. I HAVE HAD OTHER ISSUE WHERE THE THE TAILGATE DOOR DOES NOT OPEN AND CLOSE IN THE BACK IT WORK WENT WANTS TO. MOST INCIDENTS OCCURRED IN STATIONARY AND MOTOR RUNNING CASES. THE ACTUATOR LOCKING MECHANISM HAPPENS WHILE DRIVING 15 MPH. IF LOCK THE DOORS THIS OCCURS TO. HAD DEALERSHIP LOOK AT THESE ISSUE AND THEY CHARGED TO FIX ONE OF THE SIDES ALREADY. NOW THE THE OTHER SIDE IS HAPPENING. THEY WANT ALMOST A 1000.00 TO FIX. HAVE BEEN READING COMPLAINTS OF OTHER OWNERS OF THIS YEAR HAS BEEN A ISSUE WITH THIS MODEL OF CAR. NEEDS BE ADDRESSED AND FIXED OUT THE DODGE MAKER NOT THE OWNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291201December 25, 2019
ELECTRICAL SYSTEM
THE LOCK/UNLOCK BUTTON ON DRIVER SIDE DOOR STOPPED WORKING, REAR GATE IS CLOSED TIGHT BUT INDICATOR SAYS IT'S OPEN AND ALL INTERIOR LIGHTS STAY ON WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290798December 23, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
ON 12-23-2019 AT APPROXIMATELY 11:49 PM; MY ENGINE SHUTDOWN WHILE DRIVING AT 30-MPH DOWN A CITY STREET. INCIDENT NEARLY CAUSED A CRASH..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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