Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11307694February 7, 2020
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE STALLED. THE VEHICLE OPERATED AS INTENDED AFTER IT WAS RESTARTED. THE CONTACT ALSO STATED THAT ON OCCASIONS WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO BE STARTED WHICH CAUSED THE BATTERY TO DRAIN. ADDITIONALLY, THE FUEL PUMP REMAINED IN OPERATION EVEN AFTER THE IGNITION WAS TURNED OFF. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER MIKE ANDERSON CHRYSLER (417 S. 3RD ST. LOGANSPORT, IN.) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307754February 7, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER SIDE SLIDING DOOR FAILED TO OPEN AND CLOSE. IN ADDITION, WHILE ATTEMPTING TO OPEN OR CLOSE THE SLIDING DOOR AN ABNORMAL BUZZING SOUND WAS HEARD. THE VEHICLE WAS TAKEN TO ARRIGO DODGE CHRYSLER JEEP RAM DEALER, (5901 MADISON AVE, TAMARAC, FL 33321) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THE VEHICLE WARRANTY WAS EXPIRED. THERE WAS NO ADDITIONAL ASSISTANCE PROVIDED. THE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307800February 7, 2020
SUSPENSION, UNKNOWN OR OTHER
AT 48,000 MILES RATTLES IN REAR END GETTING LOUDER. SOUNDS LIKE COMING FROM REAR SUSPENSION. NOT COVERED UNDER WARRANTY AFTER 36,000 MILES. HEAR RATTLING WHEN IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307412February 6, 2020
ELECTRONIC STABILITY CONTROL (ESC)
I WENT TO START MY VAN AND IT WOULDN'T START. THE DASH SAID "BAD KEY". APPARENTLY THE KEY UNPROGRAMMED SOME HOW OUT OF NOWHERE. I DIDN'T DO ANY5TO MY KEY AND IT JUST QUIT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307429February 6, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 DODGE CARAVAN. WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THOMAS DODGE OF ORLAND PARK 15941 S 94TH AVE ORLAND PARK, IL. 60462-5522, (708)403-8801 WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 125,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307475February 6, 2020
STRUCTURE:BODY
SLIDING DOOR BEHIND DRIVER IS CLOSED AND LOCKED. THE DOOR WILL NOT UNLOCK OR OPEN. I FEEL THIS IS A SAFETY ISSUE FOR THE REAR PASSENGERS. IN ANOTHER VAN I RAN OVER A PIECE OF STEEL ON THE HIGHWAY AND PUT A HOLE IN THE GAS TANK. AFTER PULLING OVER TO THE SIDE OF THE HIGHWAY AND SMELLING GAS ALL REAR PASSENGERS WAS ABLE TO GET OUT ON BOTH SIDES. I HAVE HEARD OF OTHER DODGE VANS HAVING THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307476February 6, 2020
STRUCTURE:BODY
THE DRIVER'S SIDE SLIDING DOOR IS NOT UNLOCKING. THE DOOR WON'T OPEN, SO I AM UNABLE TO PUT MY BABY IN AND OUT OF HIS CAR SEAT THROUGH THAT DOOR. THE DOOR WON'T OPEN MANUALLY OR THROUGH THE USE OF THE AUTOMATIC LOCK BUTTONS. THE VEHICLE'S LOCKS WERE WORKING IN THE MORNING, BUT THE ONE LOCK STOPPED WORKING THAT EVENING. THE CAR WAS STATIONARY AND IN A PARKING LOT WHEN THE LOCK WAS CHECKED AND FOUND TO BE MALFUNCTIONING. THIS IS DEFINITELY A SAFETY RISK BECAUSE I NEED TO BE ABLE TO GET MY BABY IN AND OUT OF HIS CAR SEAT IN CASE OF AN ACCIDENT. ALSO, THE SAFETY OF THE VEHICLE ISN'T GUARANTEED WITH THE FAULTY LOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307468February 6, 2020
SERVICE BRAKES, ENGINE
VEHICLE IS STOPPING VERY SLOW. ALSO IS JERKING WHEN GOING FROM IDLE TO PULL OFF. BREAKS REQUIRE ADDITIONAL STOPPING ROOM. THESE ISSUES BEGAN IMMEDIATELY AFTER PURCHASE IN SEPTEMBER 2019. I HAVE SEEN SEVERAL ONLINE COMPLAINTS FOR THIS SAME VEHICLE. THERE ARE RECALLS ON SIMILAR VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307619February 6, 2020
ELECTRICAL SYSTEM
WE HAVE PROBLEMS WITH BOTH THE REAR PASSENGER AND REAR DRIVER SIDE SLIDING DOORS ON OUR 2016 DODGE GRAND CARAVAN R/T. THE VAN HAD ABOUT 37,000 MILES ON IT AT THE TIME OF THE FIRST INCIDENT. THE REAR SLIDING DOORS WERE NOT UNLOCKING TO OPEN THEM WHILE WE WERE STOPED, AND IN PARK. THIS HAPPENED IN A PUBLIC PARKING LOT. THE ISSUE WITH THIS IS, WE COULDN'T OPEN THE DOORS TO LET OUR KIDS OUT OF THE VAN. THE OPEN/CLOSE SLIDING DOOR SWITCH IN THE VAN WOULD NOT OPEN THEM, NEITHER WOULD THE KEY FOB. WE TRIED TO UNLOCK IT MANUALLY ON THE DOOR ITSELF, BUT THE LOCK WAS STUCK IN THE LOCKED POSITION. I USED A LOT OF FORCE TO UNLOCK IT MANUALLY WITH NO LUCK. THE ACTUATORS THAT POWER THE MECHANICAL LOCKS FELT LIKE THEY WERE JAMMED AND WOULDN'T LET US UNLOCK THE DOORS MANUALLY. I FINALLY WAS ABLE TO GET IT UNLOCKED BY FORCING AND HOLDING THE MANUAL LOCK IN THE UNLOCK POSITION WHILE HITTING THE KEY FOB UNLOCK/LOCK FEATURE OVER AND OVER AGAIN. IT TOOK ME 10 MINUTES TO TROUBLESHOOT THIS IN ORDER TO GET THE KIDS OUT. IT NOW WORKS FOR AWHILE JUST FINE, AND THEN GETS STUCK AGAIN WHEN YOU LEAST EXPECT IT. I THOUGHT AFTER I HAD IT WORKING THAT IT WOULDN'T HAPPEN AGAIN. THIS HAS NOW HAPPENED FIVE MORE TIMES AFTER THE FIRST INCIDENT. THIS IS WHY I'M REPORTING IT. IF WE HAVE A EMERGENCY AND NEED TO GET OUT OF THE VEHICLE FAST, THESE DEFECTIVE DOORS COULD POTENTIALLY CAUSE INJURIES OR DEATH. THE SCARIEST PART ABOUT THIS IS, I NEVER KNOW WHEN THEY WILL ACT UP. I WOULD LEAVE THE DOORS UNLOCKED WHILE DRIVING, BUT THEY AUTOMATICALLY LOCK WHEN YOU REACH A CERTAIN SPEED. I SHOULDN'T HAVE TO DISABLE A SAFETY FEATURE TO FEEL SAFE DRIVING THIS VEHICLE WITH PASSENGERS IN THE BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307198February 5, 2020
STRUCTURE:BODY, SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING AT VARIOUS SPEEDS THE BRAKE PEDAL WAS APPLIED AND WAS SLOW TO RESPOND. THERE WAS AN ABNORMAL SQUEALING NOISE DETECTED. THE PARKING BRAKE, TPMS, AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE CONTACT ALSO STATED THAT THE SLIDING DOOR DETACHED FROM TRIM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THE BRAKES NEEDED TO BE REPLACED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 221,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307276February 5, 2020
SEATS
AS I WAS DRIVING MY 2014 DODGE CARAVAN AT NIGHT ON A RURAL HIGHWAY ON FEBRUARY 4 2020 , I HEARD A LOUD BANG ,THE PASSENGER SIDE HEAD REST ACTIVATED WITHOUT ANY REASON,THE BANG SHOCKED ME,IT WAS SO LOUD, CAUSING ME TO ALMOST RUN INTO ONCOMING TRAFFIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306955February 4, 2020
UNKNOWN OR OTHER
THE DRIVER SIDE SLIDING DOOR IS STUCK SHUT IN LOCKED POSITION. WE ARE UNABLE TO MANUALLY OR ELECTRONICALLY UNLOCK. WE ALSO CANNOT OPEN THE DOOR ELECTRONICALLY OR MANUALLY. DOOR WAS WORKING PROPERLY WITH NO ISSUES UNTIL THIS POINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307122February 4, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
WE STOPPED TO GET GAY GAS WHILE ON VACATION, EVERYONE EXITED THE VAN AND SHUT ALL THE DOORS. WHEN WE CAME BACK AND I PUSHED THE BUTTON ON THE KEY FOB TO OPEN THE SLIDER DOORS OPEN O LY THE PASSENGER SIDE DOOR OPENED. I WENT TO OPEN IT FROM THE INSIDE AND IT WOULDN'T BUDGE. I UNLOCKED ALL DOORS AND STILL WON'T OPEN. IT FEELS AS THOUGH THE MANUAL LOCK IS JAMMED ON LOCK POSITION!. I FEEL THIS IS A SAFETY ISSUE. IF THERE WERE A NEED TO OPEN THAT DOOR IN AN EMERGENCY IT WOULD NOT WORK! I HAVE ALSO READ ON MULTIPLE CHAT SITES OF OTHER PEOPLE WITH THIS PROBLEM. I FEEL IT NEEDS A RECALL SO IT GETS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306688February 3, 2020
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED. THE CONTACT COASTED TO THE SHOULDER. THE ELECTRONIC STABILITY CONTROL AND THE SECURITY INDICATOR WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306749February 3, 2020
ENGINE
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN SXT. THE CONTACT STATED WHILE REVERSING THE VEHICLE, THE CONTACT NOTICED THAT THERE WAS OIL ON THE GROUND WHERE THE VEHICLE WAS MOVED FROM. THE CONTACT STATED WHILE DRIVING THE OIL LEVEL DECREASED UNEXPECTEDLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THIS FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 78,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306791February 3, 2020
ENGINE
ABOUT 1 WEEK AGO MY CHECK ENGINE LIGHT CAME ON. THE CODE READER SAID IT WAS A P302, MISFIRE IN #2. THE VEHICLE IDLES ROUGH AND SOMETIMES STALLS WHILE DRIVING. OTHER 2017 GRAND CARAVANS HAVE HAD A RECALL FOR A VERY SIMILAR REASON, BUT MY VIN IS NOT INCLUDED IN THAT. I FEEL IT SHOULD BE. ALSO THE COMPANY HAS EXTEND ITS ENGINE WARRANTY ON CYLINDER HEADS TO 10 YEARS OR 150,000 MILES ON 2012 CARAVANS WITH SAME ENGINE WITH THE SAME PROBLEM. NOW THE WANT $3,600 TO FIX WHAT SEEMS TO BE A INHERENT PROBLEM WITH THAT ENGINE. NOT FAIR! 1 AFFECTED PRODUCT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306551February 2, 2020
ELECTRICAL SYSTEM
CAR JUST TOTALLT STOPPED WHILE DRIVING. NO POWER STEERING WHEEL LOCKED UP AND KEY GOT STUCK IN IGNITION. VAN WOULD NOT START BACK UP. THIS IS SUPER DANGEROUS AND COULD HAVE PUT MY FAMILY IN EXTREME DANGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306353January 31, 2020
SEATS
TL* THE CONTACT OWNS A 2019 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V759000 (SEATS) BUT THE DEALER (315 GOODMAN RD E, SOUTHAVEN, MS 38671) WAS UNABLE TO COMPLETE THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAS NOT EXPERIENCED A FAILURE. V
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306297January 31, 2020
ENGINE
LOSS OF ENGINE POWER WHILE DRIVING. WHEN IT HAPPENS, THERE'S ALSO LOSS OF POWERING STEERING AND BRAKES. THIS HAS HAPPENED MORE THAN A DOZEN TIMES ON CITY STREETS AND HIGHWAYS. IT'S BEEN TAKEN TO A DODGE DEALERSHIP. I'M TOLD THEY CAN'T FIND THE PROBLEM. IT'S HAPPENED TWICE THIS WEEK GOING TO WORK ON JANUARY 28 & 29, 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302969January 30, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING
HAS THERE BEEN ANY AIRBAG CLOCK SENSOR RECALLS? WHEN I AM DRIVING AND MAKE A TURN THE ESP/BAS LIGHT COMES ON AND THE ANTI-LOCK BRAKES ACTIVATE. THE SYSTEM RESETS AND COMES ON AGAIN EACH TIME I AM DRIVING AND MAKE A TURN. CODES C1219,C123F,C123B,C2200,C123C ARE ACTIVE AND STORED ON COMPUTER OF VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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