Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11353951September 9, 2020
VEHICLE SPEED CONTROL
WHEN APPROACHING A RED LIGHT GOING SLOW SPEED AND SLOWING DOWN, CAR SUDDENLY ACCELERATED AS IF IT WAS REGAINING CRUISE CONTROL SPEED, THEREFORE SLAMMING INTO THE CAR IN FRONT OF ME. PRESSING ON BREAK DID NOT HELP. IS THIS A RECALL ISSUE? I SEE OTHERS ON HERE WITH SAME ISSUE. I RECEIVED A CITATION. CAR WAS TOTALED. THIS IS NOT RIGHT.*DT*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11353786September 8, 2020
ELECTRICAL SYSTEM
THE DRIVER BACK DOOR MAKES A LOUD SOUNDS WHEN IS BEING LOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353692September 8, 2020
AIR BAGS, SEATS
ON FRIDAY 9/4/20 WHILE DRIVING MY MOTHER HOME THE DRIVER'S SIDE HEADREST EXPLODED SLAMMING INTO THE BACK OF MY HEAD! I WAS DRIVING 70 MPH ON TEXAS HWY 111 GOING EAST, NO COLLISION OF ANY KIND AND OUT OF THE BLUE IT EXPLODED.*DT*JB CONSUMER STATED SHE HAD A SEVERE HEADACHES, NECK, AND UPPER BACK PAIN.*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11353717September 8, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING 50 MPH, THE POWER TRAIN WARNING LIGHT ILLUMINATED. THE VEHICLE LOSS MOTIVE POWER AND WAS COASTED TO THE SHOULDER OF THE ROADWAY. THE VEHICLE WAS TURNED OFF AND AN INDEPENDENT MECHANIC WAS CALLED OUT TO THE LOCATION TO HAVE THE VEHICLE DIAGNOSED. THE MECHANIC DETERMINED THAT THE TRANSMISSION PUMP FAILED. THE CONTACT RESTARTED THE VEHICLE AND DROVE TO CHRYSLER DODGE JEEP RAM FIAT FT. WALTON (541 MARY ESTHER CUT OFF NW, FORT WALTON BEACH, FL 32548) WHERE A SECOND DIAGNOSTIC TEST WAS PERFORMED AND IT WAS DETERMINED THAT THE TRANSMISSION PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CONTACT NHTSA FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353542September 7, 2020
POWER TRAIN
UPON PRESSING THE GAS PEDAL TO ACCELERATE IT FEELS AND SOUNDS AS IF MY VAN IS IN THE NEUTRAL POSITION. IT TAKES TIME FOR IT TO FINALLY 'CATCH' AND BEGIN TO ACTUALLY ACCELERATE. THE HOTTER IT IS THE WORSE THE VAN SEEMS TO GET WITH THIS PROBLEM TO THE POINT WHERE IT MAKES A HIGH PITCH SOUNDS LIKE IT IS JUST BEING SET TO A NEUTRAL POSITION AND PRESSING THE GAS PEDAL TO MAKE A HIGH PITCHED SOUND. AT THIS POINT IT DOES NOT MOVE UNTIL SOMETHING FINALLY 'CATCHES' AND MAKES IT GO-EVEN THEN MOVING FROM A CRAWL SPEED. WHILE DRIVING THE VEHICLE IT ALSO MAKES A HIGH PITCH SOUND FROM THE ENGINE AREA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353418September 6, 2020
UNKNOWN OR OTHER
SLIDING DOOR GET STUCK IN A LOCKED POSITION AND CANNOT OPEN. FOB DOESN'T WORK OR MANUAL LOCK DOESN'T WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353430September 6, 2020
UNKNOWN OR OTHER
THE SLIDING DOORS ARE LOCKED, WILL NOT OPEN, STUCK CLOSED, WILL NOT MANUALLY OR POWER OPEN. THIS IS A SAFETY ISSUES AS MY CHILDREN CANNOT ENTER OR EXIT THE VAN. THERE IS NO WAY TO FOR PASSENGERS TO OPEN THEIR DOOR. WILL NOT OPEN FROM INTERIOR OR EXTERIOR.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353269September 5, 2020
ELECTRICAL SYSTEM, ENGINE
ALL OF THE SUDDEN, I HAVE NO POWER TO EVEN GET OVER 40 MPH. GREAT TO HAPPEN IN A BUSY CITY WITH MY CHILD IN THE CAR RECOVERING FROM SURGERY. HAD TO PULL OVER AND GET A RIDE HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353287September 5, 2020
SEATS
ON 8/15/ 2020 MY PASSENGER SIDE HEADREST WENT OFF WHEN THE CAR WAS PARKED AND NOT RUNNING IN MY DRIVE WAY.NOW THE PAD PART IS SITTING FORWARD AND THE MIDDLE IS ALL OPENED UP VERY UNCOMFORTABLE TO SIT . I CALLED THE DODGE CHRYSLER AND THEY TOOK MY COMPLAINT WITH AND GAVE ME A CASE NUMBER 76999287 IN 48 HRS I HEARD BACK AND THEY WERE GOING TO SEND A INSPECTOR OUT TO ME TO DO A REPORT SO THIS HAPPENED ON 9/3/2020 I MET HIM AT ARE LOCAL DODGE DEALER AND HE DID A FULL INSPECTION. SO AT THIS TIME HE SAID HE WILL EMAIL ME A COPY OF THE REPORT I DO NOT HAVE THAT AT THIS BECAUSE IT IS ONLY BEEN A COUPLE OF DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353203September 4, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
DOOR STUCK IN LOCKED POSITION, 78000 MILES. CAN NOT MANUALLY UNLOCK OR UNLOCK WITH AUTOMATIC OPENER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353234September 4, 2020
SEATS
I WAS DRIVING DOWN THE ROAD BETWEEN 45-50 MPH WHEN SOMETHING HIT ME REALLY HARD IN THE BACK OF MY HEAD. I PULLED OVER AND SAW THAT MY HEADREST HAD POPPED APART. WHEN I LOOKED THIS UP I SAW THAT IT IS A KNOWN PROBLEM AND PART OF THE HEADREST RESTRAINT SYSTEM. I WAS NOT IN AN ACCIDENT, REAR ENDED OR HIT IN ANY WAY AND THE ROAD WAS A SMOOTH ROAD.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11352807September 2, 2020
STRUCTURE:BODY
THE DRIVERS SIDE SLIDING DOOR ACTUATOR HAS STUCK IN THE LOCKED POSITION. I AM UNABLE TO OPEN THE DOOR, AND IF THERE WAS AN ACCIDENT OR FIRE, I WOULD HAVE TO GO AROUND TO THE OTHER SIDE TO GET MY INFANT OUT OF HER CAR SEAT.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352677September 1, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN, SEATS
IF THE TRANSMISSION LOSES HYDRAULIC PRESSURE, THE VEHICLE MAY LOSE MOTIVE POWER, INCREASING THE RISK OF A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352349August 31, 2020
STRUCTURE:BODY
I BOUGHT A 2016 DODGE CARAVAN NEW FROM THE DEALERSHIP AND HAVE HAD SEVERAL ISSUES WITH REAR SLIDING DOORS NOT OPENING. THEY REPLACED THE DOOR RELAY SHORTLY AFTER PURCHASING THIS VEHICLE. ON NUMEROUS OCCASIONS 1 OR BOTH REAR SLIDING DOORS WITH LOCK AND WON'T RELEASE FROM THE INSIDE OR OUTSIDE AFTER UNLOCKING WITH KEY FOB AND THEN TRIED MANUALLY UNLOCKING FROM INSIDE. THIS HAS HAPPENED MANY TIMES IN THE WINTER AND AFTER ABOUT 5 MINUTES OF DRIVING THE DOOR WILL OPEN AS I'M DRIVING. I HAVE SMALL CHILDREN AND THIS IS A SERIOUS SAFETY ISSUE. THIS IS NOW HAPPENING IN THE SUMMER AS WELL MAKING ME THINK IT WASN'T DUE TO FROZEN DOORS. I'VE TAKEN THE VEHICLE TO THE DEALERSHIP AND THEY CAN'T FIND THE PROBLEM BECAUSE THE DOORS WILL EVENTUALLY RELEASE BEFORE I CAN GET TO DEALERSHIP AFTER WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352122August 30, 2020
ELECTRICAL SYSTEM
THE DOOR LOCKS ON BOTH SLIDING PASSENGER DOORS FAILED. THERE IS NO MANUAL LOCK TO BE ABLE TO INGRESS AND EGRESS THE VEHICLE. IT STARTED WITH AN OBNOXIOUS BUZZING SOUND WHEN THE LOCK OR UNLOCK BUTTON WAS PRESSED. IT QUICKLY THEN STOPPED WORKING AT ALL SO THAT PASSENGERS HAVE TO CLIMB IN THROUGH THE REAR. THIS IS NOT ACCEPTABLE FOR ELDERLY PEOPLE OR VERY SMALL CHILDREN. IT IS A DANGEROUS SITUATION IN AN EMERGENCY AND HIGHLY ANNOYING TO SAY THE LEAST IN DAY TO DAY USAGE. THIS HAPPENED WHEN THE VEHICLE WAS JUST TWO YEARS OLD! NOT ACCEPTABLE! JUST WAIT UNTIL SOMEBODY IS TRAPPED IN A DANGEROUS SITUATION THAT LEADS TO DEATH OR SEVERE INJURY. THERE SHOULD ALWAYS BE A MANUAL WAY TO ENTER AND EXIT A VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352184August 30, 2020
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
I WENT TO UNLOCK MY VEHICLE TO GET SOMETHING FROM INSIDE. I NOTICED THAT THE LIGHTS WERE VERY DIM AND AFTER PLACING THE KEY FOB INTO THE IGNITION, THE FOB WAS LOCKED IN PLACE. AFTER ABOUT 15 MINUTES, I WAS ABLE TO RELEASE IT FROM THE IGNITION. I HAVE TRIED RESETTING THE BATTERY AMONG OTHER THINGS AND NOTHING HAS HELPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351801August 28, 2020
SEATS
WHILE PARKED OVERNIGHT IN ON STREET PARKING IN PHOENIX AZ, THE PASSENGER SIDE FRONT SEAT HEADREST DEPLOYED WITHOUT ANY REASON. MY VAN WAS NOT STRUCK OR HIT WITH OR BY ANYTHING. THE DODGE DEALERSHIP REFUSES TO REPLACE OR REPAIR IT AT NO CHARGE. I WOULD LIKE TO HAVE THE HEADREST REPAIRED IF POSSIBLE OR REPLACED IF REPAIR IS NOT PROBABLE. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351837August 28, 2020
SEATS
BOTH FRONT HEADREST RESTRAINTS DEPLOYED WHEN CAR WAS PARKED. THEY ARE DEFECTIVE AND DANGEROUS AND DODGE HAS NOT RECALLED THEM FOR THE 2013 DODGE GRAND CARAVAN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351847August 28, 2020
SEATS
THE FRONT PASSENGER HEADREST POPPED OPEN. I WASN'T DRIVING OR EVEN IN THE CAR WHEN IT HAPPENED THANKFULLY. I CAME OUT TO THE CAR AND IT HAD POPPED. IT HAS BEEN HOT HERE AND WONDERED IF THAT CAUSED IT, BUT IF THAT IS THE CASE IT IS VERY SCARY AS IT MAKES ME WONDER IF THAT'LL HAPPEN TO OTHER PARTS OF THE CAR. AS IS I'M WORRIED ABOUT THE DRIVER SIDE AS THAT SEAT STOPPED WORKING WITHIN A MONTH OF ME PURCHASING IT. AND NOW IT ISN'T WORKING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351873August 28, 2020
ELECTRICAL SYSTEM
IT STALLS WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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