Dodge Charger Service Bulletins

1,783 manufacturer communications on file.

• October 11, 2019•Document ID: 10168382

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  9004144

  Date Added:

  December 2, 2019

  Manufacturer:

  RAM

  Summary

  RADIO, MULTI Media For RA3 and RA4 8.4? radio concern of reoccurring update request pop-up on each key cycle after a radio FOTA (Firmware Update Over the Air) has been completed, please DO NOT replace the radio. To recover the radio, 12v power needs to be disconnect from the radio to clear radio memory either by removal of the radio fuse or preforming a battery disconnect. Note: Fuse removal is the preferred method. The radio needs to be disconnected from power long enough to clear memory and discharge the Capacitance within the radio. Please refer to the latest in diagnostics for further information.

  Associated Products (51)

  2017 Chrysler 2002017 Chrysler 3002017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Viper2017 Jeep Cherokee2017 Jeep Grand Cherokee2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002016 Chrysler 2002016 Chrysler 3002016 Dodge Challenger2016 Dodge Charger2016 Dodge Durango2016 Dodge Viper2016 Fiat 500L2016 Jeep Cherokee+ 31 more
  Associated Documents

  • DownloadMC-10168382-0001.pdf↗
• October 4, 2019•Document ID: 10168438

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  08-016-19 REV. E

  Date Added:

  December 2, 2019

  Manufacturer:

  CHRYSLER

  Summary

  UAS, UAQ, UCS and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to:28.3 - WD and WK vehicle with UAQ and UCQ radio. 22.6 - DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio. 22.5 - LA, LD and LX vehicle with UAS and UAQ. 21.9 - All other vehicles and radios. Customers may experience one or more of the following:Warning chime will not turn off (WD and WK with UAQ and UCQ radio). Audio Distortion (DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio). Menu bar at the bottom of the radio display is frozen (LA, LD and LX with UAQ and UAS radios). Can not change the time on the clock (LA, LD and LX with UAS radios). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio resets intermittently. Unable to adjust volume. Radio will not switch modes between AM, FM, SAT or Media. In addition, the following enhancements are included in this update:Bluetooth® improvements (WD and WK with UAQ and UCQ radio). Voice Recognition (VR) improvements (WD and WK with UAQ and UCQ radio). Radio stability improvements (WD and WK with UAQ and UCQ radio). Carplay® connectivity improvements. Improvement to Bluetooth phone pairing. Improved sound quality when using a Bluetooth phone.

  Associated Products (11)

  2018 Chrysler 3002018 Dodge Challenger2018 Dodge Charger2018 Dodge Durango2018 Jeep Compass2018 Jeep Grand Cherokee2018 Jeep Renegade2018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 4500
  Associated Documents

  • DownloadMC-10168438-0001.pdf↗
• October 2, 2019•Document ID: 10168433

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  08-016-19 REV. D

  Date Added:

  December 2, 2019

  Manufacturer:

  RAM

  Summary

  UAS, UAQ, UCS and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to:22.6 - DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio. 22.5 - LA, LD and LX vehicle with UAS and UAQ. 21.9 - All other vehicles and radios. Customers may experience one or more of the following:Audio Distortion (DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio). Menu bar at the bottom of the radio display is frozen (LA, LD and LX with UAQ and UAS radios). Can not change the time on the clock (LA, LD and LX with UAS radios). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio resets intermittently. Unable to adjust volume. Radio will not switch modes between AM, FM, SAT or Media. In addition, the following enhancements are included in this update:Carplay® connectivity improvements. Improvement to Bluetooth® phone pairing. Improved sound quality when using a Bluetooth phone.

  Associated Products (11)

  2018 Chrysler 3002018 Dodge Challenger2018 Dodge Charger2018 Dodge Durango2018 Jeep Compass2018 Jeep Grand Cherokee2018 Jeep Renegade2018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 4500
  Associated Documents

  • DownloadMC-10168433-0001.pdf↗
• August 29, 2019•Document ID: 10166601

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; BACK OVER PREVENTION; EQUIPMENT

  Mfr Comm. #:

  08-003-19 REV.C

  Date Added:

  October 28, 2019

  Manufacturer:

  DODGE

  Summary

  Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following: Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or Android Auto Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement. SXM sound and behavior improvements.

  Associated Products (11)

  2019 Chrysler Pacifica2019 Dodge Challenger2019 Dodge Charger2019 Dodge Durango2019 Jeep Cherokee2019 Jeep Grand Cherokee2019 Jeep Wrangler2019 Ram 15002019 Ram 25002019 Ram 35002019 Ram 4500
  Associated Documents

  • DownloadMC-10166601-0001.pdf↗
• August 28, 2019•Document ID: 10166598

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  08-089-19

  Date Added:

  October 28, 2019

  Manufacturer:

  DODGE

  Summary

  Flash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update.

  Associated Products (51)

  2017 Chrysler 2002017 Chrysler Pacifica2017 Dodge Durango2017 Dodge Viper2017 Jeep Cherokee2017 Jeep Grand Cherokee2017 Jeep Renegade2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002016 Chrysler 2002016 Chrysler 3002016 Dodge Challenger2016 Dodge Charger2016 Dodge Durango2016 Dodge Viper2016 Jeep Cherokee2016 Jeep Grand Cherokee2016 Jeep Renegade+ 31 more
  Associated Documents

  • DownloadMC-10166598-0001.pdf↗
• August 28, 2019•Document ID: 10166549

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; ENGINE

  Mfr Comm. #:

  9003680

  Date Added:

  October 28, 2019

  Manufacturer:

  RAM

  Summary

  RETAINER, Crankshaft Rear Oil Seal Oil leak from rear engine seal retainer or windage tray/gasket Check for other sources of leaks using dye such as gallery plugs, camshaft cup plug at rear of engine, rear of engine valley for possible MDS solenoid, VVT solenoid, block porosity or transmission leaks. If another source of the leak was identified, proceed with the appropriate repairs. Engineering is looking for assistance in determining root cause and a corrective action on crankshaft rear oil seals and windage tray/gaskets. For concerns related to rear crankshaft seal oil leaks and windage tray gaskets, please send an email to [email protected]. Include the VIN, mileage, and any photos identifying where the leak is coming from using dye, such as: 1. Leak between rear seal and crankshaft (seal rolled during installation) 2. Leak between outer diameter of rear seal and retainer 3. Leak between rear seal retainer and engine block (Please record the 5 retainer bolts residual torque in tightening direction) 4. Leak between rear seal retainer and windage tray/gasket (Please record the oil pan bolts residual torque in tightening direction) If the source of the leak cannot be identified, please contact Brenton Swank at (248) 804-9386 or [email protected] If no response in 15 minutes, proceed with repair.

  Associated Products (8)

  2019 Chrysler 3002019 Dodge Challenger2019 Dodge Charger2019 Dodge Durango2019 Jeep Grand Cherokee2019 Ram 15002019 Ram 25002019 Ram 3500
  Associated Documents

  • DownloadMC-10166549-0001.pdf↗
• August 21, 2019•Document ID: 10166588

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION; ELECTRICAL SYSTEM

  Mfr Comm. #:

  08-084-19

  Date Added:

  October 28, 2019

  Manufacturer:

  DODGE

  Summary

  Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following: Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-Y7, on JL vehicles only). Ghost Touch, features, modes and App?s changing, without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first started the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-Y7) JL only. Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or AndroidAuto® Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. PIN clear and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. The radio screen shows messages ?Software Update? or ?Reinsert USB Device? and displays that screen in a continuous loop.

  Associated Products (6)

  2018 Chrysler Pacifica2018 Dodge Challenger2018 Dodge Charger2018 Dodge Durango2018 Jeep Grand Cherokee2018 Jeep Wrangler
  Associated Documents

  • DownloadMC-10166588-0001.pdf↗
• August 16, 2019•Document ID: 10166585

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; BACK OVER PREVENTION

  Mfr Comm. #:

  08-003-19 REV. B

  Date Added:

  October 28, 2019

  Manufacturer:

  DODGE

  Summary

  Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following:Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or Android Auto Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement.SXM sound and behavior improvements.

  Associated Products (8)

  2019 Chrysler Pacifica2019 Dodge Challenger2019 Dodge Charger2019 Dodge Durango2019 Jeep Cherokee2019 Jeep Grand Cherokee2019 Jeep Wrangler2019 Ram 1500
  Associated Documents

  • DownloadMC-10166585-0001.pdf↗
• August 16, 2019•Document ID: 10166584

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  08-083-19

  Date Added:

  October 28, 2019

  Manufacturer:

  CHRYSLER

  Summary

  Flash: Hands Free Module (HFM) Software Enhancements This bulletin involves reprogramming the HFM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL)illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: U0197-00 - Lost Communication With Hands Free Phone Module. Customers may also comment one or more the following: Loss of audio while on a Bluetooth phone call(MYs 2014 - 2019 JC Only). HFM does not boot properly. "Hands-Free Module Loading" is displayed on the head unit. The HFM is inoperative and unresponsive to all user input. The HFM is unresponsive and appears off the bus to wiTECH. Inaccurate foreign language translations. Voice Recognition (VR) is sluggish after changing the language. IPhone 4 starts auto recording itself. Background noise from automated speech recognition. When in Bluetooth Streaming Audio (BTSA) mode, the display will show ?Musicpaused connecting phone? while a song is being played and without an incoming call. Wrong BTSA screen when deleting. When in Text To Speech (TTS), it will be a mix of the TTS and recording. IPod touch, BTSA will not audio stream. Integrated center stack screen will display ?music paused? afterignition was cycled and BTSA was being used before the ignition was turned off. Automatic Sound Recognition (ASR) microphone picking up background noise. When the language is set for Italian and after the ignition is cycled,the phone screens will change to English(Sales Code RSQ Only). No response from the steering wheel VR button. Not being able to enter into the phone screen on the radio. The customer may note when trying to select a non-supported language likeRussian or Portuguese, the Hands Free screen will default to English. The VR will default back to the last language (Italian, French, Spanish,German or Dutch) the customer was using.

  Associated Products (14)

  2019 Dodge Journey2018 Dodge Journey2017 Dodge Journey2016 Dodge Journey2015 Dodge Journey2014 Chrysler 3002014 Dodge Charger2014 Dodge Journey2013 Chrysler 3002013 Dodge Charger2013 Dodge Journey2012 Chrysler 3002012 Dodge Charger2012 Dodge Journey
  Associated Documents

  • DownloadMC-10166584-0001.pdf↗
• August 7, 2019•Document ID: 10166537

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  9003220

  Date Added:

  October 28, 2019

  Manufacturer:

  JEEP

  Summary

  RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.

  Associated Products (305)

  2019 Alfa Romeo Stelvio2019 Chrysler 3002019 Chrysler Pacifica2019 Dodge Challenger2019 Dodge Charger2019 Dodge Durango2019 Dodge Grand Caravan2019 Dodge Journey2019 Fiat 124 Spider2019 Fiat 5002019 Fiat 500X2019 Jeep Cherokee2019 Jeep Compass2019 Jeep Gladiator2019 Jeep Grand Cherokee2019 Jeep Renegade2019 Jeep Wrangler2019 Ram 15002019 Ram 25002019 Ram 3500+ 285 more
  Associated Documents

  • DownloadMC-10166537-0001.pdf↗
• August 7, 2019•Document ID: 10166535

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  9004115

  Date Added:

  October 28, 2019

  Manufacturer:

  RAM

  Summary

  SEAL, Crankshaft Oil, Front Front crankshaft oil seal leak: For concern of front crankshaft seal leak please send an email to [email protected] with VIN, Mileage, Photos and indicate where the leak is identified using dye such as: 1. Leak between the outer diameter of the seal to front cover? 2. Leak between the seal and damper 3. Leak through the damper bolt This will help in determining root cause and corrective action. For additional questions, please contact: Brenton Swank: Cell (248) 804-9386 or [email protected] If no response in 15 minutes, proceed with repair.

  Associated Products (8)

  2019 Chrysler 3002019 Dodge Challenger2019 Dodge Charger2019 Dodge Durango2019 Jeep Grand Cherokee2019 Ram 15002019 Ram 25002019 Ram 3500
  Associated Documents

  • DownloadMC-10166535-0001.pdf↗
• May 21, 2019•Document ID: 10162565

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  08-051-19

  Date Added:

  July 15, 2019

  Manufacturer:

  DODGE

  Summary

  UJQ with RS9 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 21.9. Customers may experience one or more of the following:Arabic language is not listed in language page. Radio may reset, turn itself off and then back on again. Radio display screen lock up. Park assist chime will continue to chime after the vehicle is turned off. Russian language is not listed in language page.

  Associated Products (4)

  2019 Dodge Challenger2019 Dodge Charger2018 Dodge Challenger2018 Dodge Charger
  Associated Documents

  • DownloadMC-10162565-0001.pdf↗
• May 15, 2019•Document ID: 10162471

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT

  Mfr Comm. #:

  9004036

  Date Added:

  July 15, 2019

  Manufacturer:

  CHRYSLER

  Summary

  ACTUATOR, A/C and Heater Before replacing HVAC actuator, please contact either Thomas Conway (248) 635-7090 or Paul Aquino (248) 854-4819. Engineering is looking to gather infomation on fail mode and customer concern. If no response in 15 minutes, proceed with repair.

  Associated Products (33)

  2019 Chrysler 3002019 Dodge Challenger2019 Dodge Charger2019 Dodge Durango2019 Jeep Grand Cherokee2018 Chrysler 3002018 Dodge Challenger2018 Dodge Charger2018 Dodge Durango2018 Jeep Grand Cherokee2017 Chrysler 3002017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Jeep Grand Cherokee2016 Chrysler 3002016 Dodge Challenger2016 Dodge Charger2016 Dodge Durango2016 Jeep Grand Cherokee+ 13 more
  Associated Documents

  • DownloadMC-10162471-0001.pdf↗
• May 3, 2019•Document ID: 10162466

  Service Bulletin/Repair Instructions
  EQUIPMENT; ENGINE

  Mfr Comm. #:

  9004076

  Date Added:

  July 15, 2019

  Manufacturer:

  JEEP

  Summary

  Oil Filter Adapter If replacing Oil Filter Adapter due to oil leak, please be aware a seal kit is available for repair. If replacing due to missing Spring Loaded Check Valve, a replacement spring and check valve are now available through MOPAR.

  Associated Products (25)

  2013 Chrysler 2002013 Chrysler 3002013 Chrysler Town and Country2013 Dodge Challenger2013 Dodge Charger2013 Dodge Durango2013 Dodge Journey2013 Jeep Grand Cherokee2012 Chrysler 2002012 Chrysler 3002012 Chrysler Town and Country2012 Dodge Challenger2012 Dodge Charger2012 Dodge Durango2012 Dodge Journey2012 Jeep Grand Cherokee2012 Jeep Wrangler2011 Chrysler 2002011 Chrysler 3002011 Chrysler Town and Country+ 5 more
  Associated Documents

  • DownloadMC-10162466-0001.pdf↗
• November 29, 2017•Document ID: 10217506

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION; EXTERIOR LIGHTING; WHEELS; SEATS

  Mfr Comm. #:

  08-007-17 REV. H

  Date Added:

  August 8, 2022

  Manufacturer:

  CHRYSLER

  Summary

  UAS, UCQ, UDQ, UJQ and UAQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following: Excessive weather alerts. Vehicle Finder feature on Sirius® Guardian inoperable. Radio freezes and resets after start-up. Navigation will not load when selected on the radio screen. Heated seats will not turn on from controls screen (Sales Code UAQ). Arabic translation issues (Sales Code UAQ). Rear view camera does not display on the screen (unless the screen is bluewhich indicates a poor camera connection). Applications not launching from the app screen. USB port will not play music from a USB flash drive. Inaccurate location of the vehicle on the navigation map. Paired phones will not connect via Bluetooth®. Radio screen will not dim with the thumb wheel when adjusting the clusterbrightness. Map screen does not return after rear view camera clears. Performance Control&Performance Page app not performing as expected. Bluetooth® phone call audio too low (requires volume levels above 30 to be audible). Song information on radio screen doesn?t match the song playing. Navigation GPS says not available. Surround sound state not shown correctly. Responding to the Favorites notification does not go to that song. Compass not showing up. No sound or navigation when the radio is in customer mode. No SXM (Sirius XM) audio for channels 301 and above. When making an SOS call the display shows the vehicle phone has no serviceduring a good signal strength (U.S. Market Only). Head unit displays ?Connected Services Not Active? aftersuccessful enrollment (U.S. Market Only). In Vehicle Help (IVH) issue on app (U.S. Market Only). Assist calls not getting connected (U.S. Market Only). Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technicianmay find that the following Diagnostic Trouble Code (DTC) has been set:B1

  Associated Products (3)

  2017 Chrysler 3002017 Dodge Challenger2017 Dodge Charger
  Associated Documents

  • DownloadMC-10217506-0001.pdf↗
• November 29, 2017•Document ID: 10216325

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  08-007-17 REV. H

  Date Added:

  July 25, 2022

  Manufacturer:

  DODGE

  Summary

  UAS, UCQ, UDQ, UJQ and UAQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following: Excessive weather alerts. Vehicle Finder feature on Sirius® Guardian inoperable. Radio freezes and resets after start-up. Navigation will not load when selected on the radio screen. Heated seats will not turn on from controls screen (Sales Code UAQ). Arabic translation issues (Sales Code UAQ). Rear view camera does not display on the screen (unless the screen is bluewhich indicates a poor camera connection). Applications not launching from the app screen. USB port will not play music from a USB flash drive. Inaccurate location of the vehicle on the navigation map. Paired phones will not connect via Bluetooth®. Radio screen will not dim with the thumb wheel when adjusting the cluster brightness. Map screen does not return after rear view camera clears. Performance Control&Performance Page app not performing as expected. Bluetooth® phone call audio too low (requires volume levels above 30 to be audible). Song information on radio screen doesn?t match the song playing. Navigation GPS says not available. Surround sound state not shown correctly. Responding to the Favorites notification does not go to that song. Compass not showing up. No sound or navigation when the radio is in customer mode. No SXM (Sirius XM) audio for channels 301 and above. When making an SOS call the display shows the vehicle phone has no serviceduring a good signal strength (U.S. Market Only). Head unit displays ?Connected Services Not Active? aftersuccessful enrollment (U.S. Market Only). In Vehicle Help (IVH) issue on app (U.S. Market Only). Assist calls not getting connected (U.S. Market Only). Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technicianmay find that the following Diagnostic Trouble Code (DTC) has been set:B1560-13 - Cellular Antenna

  Associated Products (3)

  2017 Chrysler 3002017 Dodge Challenger2017 Dodge Charger
  Associated Documents

  • DownloadMC-10216325-0001.pdf↗
• November 9, 2017•Document ID: 10217497

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; PARKING BRAKE; AIR BAGS; BACK OVER PREVENTION

  Mfr Comm. #:

  08-019-17 REV. B

  Date Added:

  August 8, 2022

  Manufacturer:

  JEEP

  Summary

  RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. A small number of customers may experience one or more of the following:Navigation failed message is displayed (WK and KL with RG3 and RG4). The clock not automatically updating to local time (WK and KL with RG3 and RG4). Poor or no connection to cellular network (WK and KL with RG3 and RG4). HVAC temperature out of sync with radio display (KL with RG3 and RG4). Some Uconnect App remote commands do not execute with the vehicle. Display goes blank/black (WK and KL with RG3 and RG4). Cyrillic keyboard is missing in phone book (WK and KL with RG3 or RG4). Wrong speed limit on NAV speed camera indication (WK and KL with RG3 or RG4). Blind Spot module beep or chime sound may be heard continuously (KL Only). Radio may keep the CAN bus network awake, causing a battery drain. Voice Recognition (VR) to set temperature, will indicate wrong setting to rear seat temperature. Not possible to set temperature in degrees Celsius using the VR (UK vehicles only). Teleprompter does not appear when pressing the VR button. VR operation cancels while in media mode. Radio may display camera?s previous image before displaying the current image. Navigation lost vehicle position during route calculation. Navigation displays are missing after vehicle heading changes. Navigation giving incorrect guidance to exit the highway. FM audio may switch to AM after ignition cycle. Text messages appear as sender?s phone number, not their name. VR phone button may not work at times. Audio muted after AUX device is disconnected. VR ?Listen? to text will only play first message. Drive Mode: Eco, Sport or Normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). Speed adjusted volume may not work. AM/FM seek or tuner soft keys may be missing. Display screen shows ambient tempe

  Associated Products (10)

  2015 Chrysler 3002015 Dodge Challenger2015 Dodge Charger2015 Dodge Durango2015 Dodge Viper2015 Jeep Cherokee2015 Jeep Grand Cherokee2015 Ram 15002015 Ram 25002015 Ram 3500
  Associated Documents

  • DownloadMC-10217497-0001.pdf↗
• November 9, 2017•Document ID: 10216316

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; PARKING BRAKE; AIR BAGS; BACK OVER PREVENTION

  Mfr Comm. #:

  08-019-17 REV. B

  Date Added:

  July 25, 2022

  Manufacturer:

  RAM

  Summary

  RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. A small number of customers may experience one or more of the following: Navigation failed message is displayed (WK and KL with RG3 and RG4). The clock not automatically updating to local time (WK and KL with RG3 and RG4). Poor or no connection to cellular network (WK and KL with RG3 and RG4). HVAC temperature out of sync with radio display (KL with RG3 and RG4). Some Uconnect App remote commands do not execute with the vehicle. Display goes blank/black (WK and KL with RG3 and RG4). Cyrillic keyboard is missing in phone book (WK and KL with RG3 or RG4). Wrong speed limit on NAV speed camera indication (WK and KL with RG3 or RG4). Blind Spot module beep or chime sound may be heard continuously (KL Only). Radio may keep the CAN bus network awake, causing a battery drain. Voice Recognition (VR) to set temperature, will indicate wrong setting to rear seat temperature. Not possible to set temperature in degrees Celsius using the VR (UK vehicles only). Teleprompter does not appear when pressing the VR button. VR operation cancels while in media mode. Radio may display camera?s previous image before displaying the current image. Navigation lost vehicle position during route calculation. Navigation displays are missing after vehicle heading changes. Navigation giving incorrect guidance to exit the highway. FM audio may switch to AM after ignition cycle. Text messages appear as sender?s phone number, not their name. VR phone button may not work at times. Audio muted after AUX device is disconnected. VR ?Listen? to text will only play first message. Drive Mode: Eco, Sport or Normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). Speed adjusted volume may not work. AM/FM seek or tuner soft keys may be missing. Display screen shows ambient temperature as ?- - ? not n

  Associated Products (10)

  2015 Chrysler 3002015 Dodge Challenger2015 Dodge Charger2015 Dodge Durango2015 Dodge Viper2015 Jeep Cherokee2015 Jeep Grand Cherokee2015 Ram 15002015 Ram 25002015 Ram 3500
  Associated Documents

  • DownloadMC-10216316-0001.pdf↗
• November 8, 2017•Document ID: 10217463

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  D-17-21

  Date Added:

  August 8, 2022

  Manufacturer:

  DODGE

  Summary

  Radio Pre-Authorization Program - Select 7.0/8.4/8.4N Radios (New and Exchange) - 2018 Model Year Vehicles

  Associated Products (26)

  2018 Alfa Romeo 4C2018 Alfa Romeo Stelvio2018 Chrysler 2002018 Chrysler 3002018 Chrysler Pacifica2018 Chrysler Town and Country2018 Dodge Challenger2018 Dodge Charger2018 Dodge Durango2018 Dodge Grand Caravan2018 Dodge Journey2018 Fiat 124 Spider2018 Fiat 5002018 Fiat 500X2018 Jeep Cherokee2018 Jeep Compass2018 Jeep Grand Cherokee2018 Jeep Patriot2018 Jeep Renegade2018 Jeep Wrangler+ 6 more
  Associated Documents

  • DownloadMC-10217463-0001.pdf↗
• November 8, 2017•Document ID: 10217457

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; VISIBILITY

  Mfr Comm. #:

  9003795

  Date Added:

  August 8, 2022

  Manufacturer:

  DODGE

  Summary

  Motor, Windshield Wiper For Jeep Grand Cherokee, Dodge Durango, Chrysler 300, Dodge Charger, and Dodge Challenger that exhibit a non-functional Windshield Wiper Motor, replace the entire wiper module and contact FCA Current Production Quality at (248) 613-7591. If no response within 15 minutes, proceed with repair.

  Associated Products (5)

  2017 Dodge Charger2017 Dodge Durango2017 Jeep Grand Cherokee2016 Chrysler 3002016 Dodge Challenger
  Associated Documents

  • DownloadMC-10217457-0001.pdf↗