The contact owns a 2024 Chrysler Dodge. The contact received notification of NHTSA Campaign Number: 26V189000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted and was awaiting the parts for the repair. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
No injuries · No fire · No crash
Driving on I4 to Orlando noticed steering wheel sticking at 11 & 1 o'clock and steering wheel not returning to the straight position. No engine or any other lights illuminated. At dealership for two weeks waiting for back ordered steering rack.
No injuries · No fire · No crash
The contact owns a 2022 Chrysler Voyager Mobility vehicle. The contact stated that within a month of purchasing the vehicle brand new, the passenger's side door failed to open, causing the contact to be trapped inside the vehicle. Another mobility vehicle driver assisted the contact by opening the passenger's side door from the outside. The contact stated that the failure had recurred. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the cable that opened the passenger's side door was entangled and fractured. The dealer was notified of the failure and informed the contact that the cable was outdated and needed to be replaced with an updated cable. The updated cable was sent to the mechanic, who replaced the cable; however, the failure recurred. The vehicle was driven to a nearby independent mechanic Empey's Truck & Auto Repair, where the passenger's side door cable was cut, and the door was opened. The contact drove to the residence. The vehicle was taken back to Empey's Truck & Auto Repair by the contact's relatives, and a new cable was installed; however, the failure persisted. The contact drove over to his brother, who was unable to open the door from the outside. The vehicle was then taken back to Empey's Truck & Auto Repair, where the cable was cut, and the door was opened. The modifier was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 150.
No injuries · No fire · No crash
While backing up, my backup camera screen changed to a solid color of bright pink, causing difficulty in safely proceeding. Since then, the backup camera will randomly display a colored screen (different colors each time) or display a picture of when the van was remote started. Camera functions very rarely as it is supposed to. I know a relative"s Pacifica has a recall for this but not my Voyager and they both had the same issue. It's dangerous backing up after becoming accustomed to using the camera. Even when it rarely works, I'm afraid it'll glitch while I'm moving so it's still not safe. Has occurred over the past few months.
No injuries · No fire · No crash
It has a recall, and I've taken it to the dealer three times, but they don't have the part.
No injuries · No fire · No crash