Chrysler Town and Country Complaints (1995)

58 consumer complaints on file.

#10854978April 12, 2016
FUEL/PROPULSION SYSTEM
THE VEHICLES FUEL RAIL HAS STARTED TO LEAK DUE TO COLD TEMPERATURES AND THE METAL CONTRACTING IN SIZE. FIRE HAZARD BY THE FUEL RAIL DRIPPING RAW FUEL ONTO THE EXHAUST CROSSOVER PIPE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405835June 10, 2011
AIR BAGS:FRONTAL
MY 1995 CHRYSLER TOWN AND COUNTRY LAST 6 VIN DIGITS [XXX] HAS A PROBLEM WHICH SHOULD HAVE BEEN CORRECTED BY SAFETY RECALL 818. CHRYSLER, HOWEVER, IS REFUSING TO REPAIR THE DISCREPANCY OR EVEN, IN MY OPINION, TO SERIOUSLY EVALUATE MY CONCERN ABOUT INADVERTENT AIRBAG DEPLOYMENT. . CHRYSLER MAINTAINS THAT THE DEFECT I HAVE IS UNRELATED TO THE RECALL. I MAINTAIN THAT THE RECALL PROCEDURES, IF FOLLOWED, WILL PROVE THE RELATIONSHIP. WHEN I TURN ON THE REAR WIPERS THE AIRBAG CIRCUIT FUSE POPS AND THE AIRBAG LIGHT COMES ON. REPLACING THE WIPER MOTOR HAS THE SAME RESULT - A BLOWN FUSE. THIS CONDITION IS DESCRIBED IN SAFETY BULLETIN 818 OF WHICH I CAN PROVIDE A COPY. MY READING OF SAFETY BULLETIN 818 CONVINCES ME I HAVE A SAFETY CONCERN WHICH CHRYSLER REFUSES TO ADDRESS. IS THERE ASSISTANCE TO BE HAD FROM THE NTSB? THANKS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113971March 12, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
I LEFT WALGREENS ONE EVENING AND COULDN'T GET THE TRANSMISSION FROM PARK TO REVERSE UNTIL I FORCED IT. A FEW DAYS LATER, I WAS LEAVING IN THE MORNING TO TAKE THE KIDS TO SCHOOL (THAT IS WHAT YOU DO WHEN YOU OWN A MINIVAN). I PUT THE CAR INTO DRIVE AND NOTHING HAPPENED. NO FORWARD MOVEMENT. I TRIED REVERSE. NOTHING. HAD IT TOWED TO REPAIR SHOP. TRANSMISSION NEEDED REBUILDING. THIS IS THE SECOND TIME ITS BEEN REBUILT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088738August 28, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY
WE OWN TWO 1995 CHRYSLER TOWN AND COUNTRY VEHICLES, ONE WITH ~103,000 MILES, THE OTHER WITH ~98,000 MILES. EACH SUFFERED CATASTROPHIC FAILURE OF LEFT TIE ROD END WITHOUT WARNING WITHIN THE PAST THREE WEEKS. FORTUNATELY FOR US, EACH FAILURE OCCURRED AT LOW SPEED, RESUMING TRAVEL FROM FULL STOP. CURIOUSLY, EACH FAILURE OCCURRED SHORTLY AFTER A MASSACHUSETTS SAFETY INSPECTION IN WHICH CASE TIE ROD ENDS WERE CHECKED AND PASSED INSPECTION. IN ONE CASE THE FAILURE OCCURRED WITHIN FIVE MILES AND 5 HOURS OF THE INSPECTION; IN THE OTHER CASE, WITHIN 3 WEEKS AND 1000 MILES OF INSPECTION. COUPLED WITH THE LACK OF WARNING SIGNALS TO OWNER/OPERATOR, EACH OF THESE SUDDEN FAILURES COULLD HAVE PROVEN FATAL TO THE DRIVERS AND OCCUPANTS OF THE CAR AS AS WELL AS TO VEHICLES IN PROXIMITY. THE FACT THAT RECENT SAFETY INSPECTIONS AT TWO DIFFERENT LOCATIONS DID NOT IDENTIFY A PROBLEM INDICATES THAT THE FAILURE WAS UNPREDICTABLE. PLEASE NOTE THAT THE DRIVER OF THE SECOND CAR TO EXPERIENCE FAILURE IS A FORMER MECHANIC, AND WAS ALERT TO TIE ROD END PROBLEMS BECAUSE OF THE EXPERIENCE WITH THE FIRST VEHICLE AND THE FACT THAT THE TWO VEHICLES WERE AGING IN SIMILAR WAYS. POLICE WERE INVOLVED IN THE SECOND INCIDENT BECAUSE THE FAILURE OCCURRED IN A BUSY INTERSECTION. IN EACH SITUATION, THE CAR HAD TO BE TOWED FOR REPAIRS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070138January 15, 2004
ENGINE AND ENGINE COOLING
SEVERE ENGINE OVERHEATING BECAUSE COOLING FAN FELL OFF OF THE SHAFT OF THE ELECTRIC FAN MOTOR. TERRIBLE DESIGN - LARGE DIAMETER FAN IS BASICALLY HELD IN PLACE BY A SINGLE 1/4-INCH NUT. NEITHER THE FAN NOR THE FAN MOTOR ARE STOCKED AS REPLACEABLE PARTS. ONE MUST PURCHASE THE ENTIRE FAN/MOTOR/SHROUD ASSEMBLY, FOR A LITTLE OVER $400, PLUS INSTALLATION! THIS SAME PROBLEM HAPPENED AGAIN - THREE DIFFERENT TIMES! A FEW MONTHS AFTER THE INITIAL REPAIR, THE FAN SEPARATED FROM THE FAN MOTOR ONCE AGAIN, CAUSING OVERHEATING. THE SHOP THAT INSTALLED THE ORIGINAL UNIT STOOD BEHIND HIS WARRANTY, AND REPLACED THE FAN/MOTOR/SHROUD ASSEMBLY FREE OF CHARGE. ANOTHER TIME, WHILE WE WERE ON A TRIP, THE FAN CAME OFF A GAIN, BUT THE LOCAL CHRYSLER DEALER WAS ABLE TO FIND THE NUT THAT HAD DROPPED OFF, AND REPLACED IT. SOMETIME LATER, THE PROBLEM HAPPENED AGAIN, AND I PUT EVERYTHING BACK TOGETHER AND HELD IT IN PLACE WITH EPOXY. IT'S STILL GOING STRONG!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053709January 9, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING OVER STANDING WATER OR SNOW CONSUMER LOST POWER STEERING CONTROL. CONSUMER CONTACTED DEALERSHIP ON THREE SEPARATE OCCASIONS, BUT THE PROBLEM STILL OCCURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052226December 31, 2003
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 15 MPH, THE CONSUMER HEARD A LOUD NOISE COMING FROM UNDERNEATH THE HOOD, THEN THE VEHICLE STALLED AND THE POWER STEERING AND BRAKES LOCKED UP. THE CONSUMER MANAGED TO PULL OVER AND HAD THE VEHICLE TOWED. THERE IS A HOLE IN THE VEHICLE'S TRANSMISSION.*JB *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042498October 7, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER
CONSUMER STATES WHILE DRIVING IN THE RAIN WINDSHIELD WIPER ON DRIVER'S SIDE BECOMES DETACHED AND STOPS WORKING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028533July 17, 2003
SEAT BELTS
ON SEVERAL OCCASIONS, THE GEN 3 SEATBELTS INSTALLED IN MY 1995 CHRYSLER TOWN & COUNTRY MINIVAN HAVE FAILED. THE MOST SERIOUS INCIDENT HAPPENED IN MAY WHEN THE SEATBELT SECURING MY 2 YEAR OLD GRANDDAUGHTER'S CAR SEAT TO THE REAR PASSENGER SEAT FAILED WHEN I WAS FORCED TO APPLY MY BRAKES SUDDENLY. THE MECHANISM DISENGAGED AND HER CAR SEAT TUMBLED ONTO THE FLOOR OF THE VEHICLE. BESIDES TERRIFYING THE CHILD, SHE RECEIVED A NASTY GASH ON HER FOREHEAD WHEN SHE HIT HER HEAD ON THE SEAT BASE IN FRONT OF HER.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10024552June 18, 2003
SUSPENSION:FRONT
VEHICLE METAL TENSIONER BREAKS LEAVING CONSUMER STRANDED. *MR *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021991June 2, 2003
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
NHTSA# 95-I-001-001 VEHICLE DESCRIPTION: LIGHT DUTY PASSENGER MINIVANS WITHOUT REMOTE RELEASE. THIS IS NOT A SAFETY RECALL. THERE HAS BEEN NO DETERMINATION THAT A SAFETY DEFECT EXISTS WITH THE MINIVAN LATCHES. CHRYSLER IS CONDUCTING A SERVICE CAMPAIGN TO REPLACE THE LIFTGATE LATCH ASSEMBLY OF THE AFFECTED MINIVANS. IN A COLLISION, THE REAR LIFTGATE LATCH ASSEMBLY COULD OPEN. CONSUMER HAS THE SAME PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014051April 7, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
FRONT DRIVERS DOOR LATCH WILL NOT CLOSE THE DOOR PROPERLY AND HAS CAUSED THE FRONT FENDER TO BUCKLE AND DAMAGE THE VAN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018957September 18, 2002
AIR BAGS:FRONTAL
WHILE SITTING IN CAR THE DRIVER'S AIR BAG DEPLOYED FOR NO REASON.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900765January 17, 2002
AIR BAGS:FRONTAL
WHILE TRAVELING, VEHICLE 2 FAILED TO STOP AT THE STOP SIGN LOCATED AT THE INTERSECTION, VEHICLE 1 HIT THE RIGHT SIDE OF VEHICLE 2. AIR BAGS DID NOT DEPLOY FROM THE FRONTAL IMPACT, ONE PERSON WAS INJURED IN THE ACCIDENT, CLAIM 27-6076-476. *JG
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#890051June 8, 2001
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING COULD HEAR NOISE COMING FROM ENGINE, AND VEHICLE COULD NOT BE DRIVEN. THEN, TOWED TO DEALER, WHO FOUND OUT THAT DEFECT WAS BELT PULLEY TENSIONER. THIS HAD BEEN FOURTH TIME THAT BELT PULLEY HAD TO BE REPLACED.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745989May 27, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE BACKING OUT OF PARKING SPACE THE TENSIONER BROKE OFF ENGINE CAUSING A LOSS OF POWER STEERING, ALTERNATOR FUNCTION , COOLING AND SOME ADDITIONAL TRANSMISION DIFFUCULTY WAS NOTED .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888612May 18, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
A PIN THAT LET LOOSE IN TRANSMISSION WHICH LOCKED UP TRANSMISSION, CAUSING VEHICLE TO SHUT OFF. CONSUMER CRUISED THROUGH AN INTERSECTION. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887939May 10, 2001
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
AT THE BOTTOM HINGE WHERE IT MOUNTS TO THE BODY'S SHEET METAL IS FATIGUED AND CRACKED. DOOR REMAINS UNLATCHED, AND CONSUMER HAS A PIECE OF ROPE KEEPING IT TIED TOGETHER. IF DOOR CLOSES ALL THE WAY IT WILL BECOME UNLATCHED WHILE DRIVING. CHRYSLER SAYS THERE'S NOTHING THEY CAN DO. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883960March 23, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED, KEY NOT IN IGNITION. 4 YEAR OLD MOVED GEAR SHIFTER FROM PARK TO NEUTRAL AND VEHICLE ROLLED. CONSUMER WAS ABLE TO GET IN VEHICLE FAST ENOUGH TO STOP IT.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#741287February 21, 2001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
APPARENTLY SEAT BELT FAILURE IS COMMON SINCE REPLACEMENTS ARE DIFFICULT TO FIND. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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