Chrysler Town and Country Complaints

13,570 consumer complaints on file.

#700734November 18, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION
WHENEVER I COME TO A STOP SIGN WHILE ON A HILL, THE VEHICLE ROLLS BACKWARD WHILE IN DRIVE UNLESS I KEEP MY FOOT ON THE BRAKE CONTINUOUSLY. MY FORD VAN AND ESCORT AND MY VOLVO DO NOT DO THIS WHEN ON THE SAME HILLS. THIS HAS HAPPENED SINCE THE VEHICLE WAS FIRST PURCHASED, AND NEARLY CAUSED AN ACCIDENT THE FIRST TIME AS I WAS ROLLING BACKWARD INTO ANOTHER CAR. LUCKILY THE OTHER CAR HONKED AND ALERTED ME. I SPOKE WITH THE DEALER SALESMAN AND THE DEALER MECHANIC WHO SAID THAT IS THE WAY ALL NEW TRANSMISSIONS ARE. WE THEN TEST DROVE ANOTHER CHRYSLER TOWN AND COUNTRY THAT ALSO DID THE SAME THING. THIS CONCERNS ME; IF THE NEW OWNER IS NOT MADE AWARE OF THIS ROLLING BACKWARD HAZARD THEY ARE AT HIGH RISK OF HAVING AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#830936November 17, 1998
VEHICLE SPEED CONTROL
WHILE DRIVING ABOUT 15 MPH THE VEHICLE TOOK OFF, CAUSING THE CONSUMER TO RUN OVER ENBANKMENT AND INTO A BUILDING, AND THE AIR BAGS DIDN'T DEPLOY. CONSUMER DOESN'T KNOW WHAT THE PROBLEM IS. *AK *ML
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#830824November 16, 1998
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING ON WET PAVEMENT THE ABS BRAKE LIGHT ILLUMINATED ,INDICATING MALFUNCTION WITHIN THE SYSTEM. SHORTLY AFTER DRIVING ON WET PAVEMENT THE PEDAL TRAVELED TO THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700654November 16, 1998
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:IGNITION
3 CATASTROPHIC IGNITION SYSTEM FAILURES IN ~6300 MILES. ENGINE SHUTS OFF WITH NO WARNING & NO SYSTEM & HAS TWICE STRANDED DRIVER ON AN INTERSTATE HGHWAY AFTER DARK. ENGINE STOPS. ENGINE WILL NOT TURN OVER AFTER STOPPING. LIGHTS, HORN, ETC. ARE OPERABLE AFTER FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#830691November 12, 1998
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
WHILE ATTEMPTING TO COME TO A STOP THE BRAKES WOULD GRIND LIKE METAL TO METAL. BRAKES HAD TO SERVICED FIVE (5) TIMES IN THE PAST YEAR. DEALER HAS BEEN NOTIFED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#830526November 10, 1998
STRUCTURE:BODY:DOOR
THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH DUAL SLIDING DOORS. THE DOORS SHAKE AND RATTLE VERY LOUDLY WHILE DRIVING. IN ADDITION, THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS CLOSING THE DOORS. THE DEFECTS COMPLY WITH INVESTIGATION NUMBERS IE96040, EA96025, AND PE96038. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#830220November 5, 1998
SEATS:FRONT ASSEMBLY:POWER ADJUST
WHILE DRIVING THE AUTOMATIC DRIVER'S SEAT MOVED FORWARD UNEXPECTEDLY, ALMOST CAUSING LOSS OF VEHICLE CONTROL AND AN ACCIDENT. HAS NOT BEEN AT THE DLR. CAUSE UNKNOWN. PLEASE PROVIDE FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700341November 5, 1998
SUSPENSION:FRONT, TIRES, STRUCTURE:BODY:DOOR
VAN ALWAYS PULLS TO THE LEFT WHEN DRIVING. DEALER STATED NO PROBLEM FOUND. CAN DRIVE ON HIGHWAY ON THE RIGHT-MOST LANE, LET GO OF WHEEL AND END UP IN PASSING LANE ON A 4 LANE HIGHWAY. DRIVER'S SIDE DOOR WAS NOT ALIGNED PROPERLY WHICH RESULTED IN LOUD WIND NOISE AND SAFETY ISSUES. REAR HATCH DOOR DID NOT SHUT PROPERLY AND RATTLED WHEN THE CAR WAS IN MOTION. CAR WENT INTO NEUTRAL WHILE DRIVING ON THE HIGHWAY. WEATHER STRIPPING ON DRIVER'S SIDE DOOR WAS OUT OF POSITION. LOCK BUTTON ON PASSENGER SIDE DOOR CROOKED AND LOOKED TO BE DEFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#830084November 4, 1998
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN DRIVING AT 60 MPH AND WITHOUT PRIOR WARNING THE VEHICLE JUST SHUTS DOWN, AND THE DEALER CAN'T DETERMINE THE PROBLEM. VEHICLE HAS CUT OFF SIX TIMES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700230October 30, 1998
STRUCTURE:BODY:TAILGATE
I READ IN THE NEWS THAT D.O.T. IS CONSIDERING SPENDING HUNDREDS OF BILLIONS OF DOLLARS TO RAISE THE (CONCRETE) MEDIAN BARRIERS ON THE HUNDREDS OF THOUSANDS OF MILES OF THE FEDERAL HIGHWAY SYSTEM...DUE TO THE LARGE NUMBER OF FATALITIES CAUSED BY RAISED-UP PICKUP TRUCK AND SPORT UTILITY VEHICLE ACCIDENTS WITH NORMAL PASSENGER CARS. I SUBMIT THAT PERHAPS IT IS TIME TO GO BACK TO THE LEGISLATION CONSIDERED TEN TO FIFTEEN YEARS AGO ORDERING MANUFACTURERS TO SET
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#700116October 27, 1998
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
ON MY MINIVAN (LIKE MOST CARS) THERE IS A SENSOR FOR THE FRONT BRAKES SO THAT WHEN THE FRONT BRAKES PADS ARE WEARING THIN, THE SENSOR CAUSES A HIGH PITCHED SHRILL TO BE SOUNDED. MY SENSOR FAILED TO FUNCTION AT ALL-HENCE I CONTINUED TO USE MY BRAKES FOR A SIGNIFICANTLY LONGER TIME THAN I SHOULD HAVE. AS A RESULT, BY THE TIME I WAS ALERTED TO ANY DAMAGE TO THE BRAKES WHATSOEVER, BOTH THE FRONT AND BACK BRAKES WERE SO DESTROYED MY VAN REQUIRED AN ENTIRE BRAKE OVERHAUL. FORTUNATELY, ONCE I HEARD A DREADFUL 'METAL AGAINST METAL' SOUND (MY VERY FIRST WARNING), I WAS ABLE TO DRIVE DIRECTLY TO THE DEALERSHIP. UNFORTUNATELY, THE DEALERSHIP BASICALLY CALLED ME A LIAR WHEN I TOLD THEM ABOUT THE DEFECTIVE SENSOR AND THEY REFUSED TO PAY ANY PORTION OF MY BILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700144October 27, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION
TENSIONER BROKE WITH SERP BELT I STATED IT WAS FAULTY ASKED FOR REIMBURSED ON REPAIR WITH CHRYSLER CUSTORMER SERVICE, TURNED DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#829405October 23, 1998
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
AFTER FILLING THE TANK TO A CERTAIN LEVEL FUEL BEGINS TO TO QUICKLY FLOW FROM THE FRONT TOP EDGE OF THE TANK ONTO THE GROUND. OWNER LITERALLY GETS UNDER THE VEHICLE AND SEES THE FUEL GUSHING. DEALER WAS NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#829300October 22, 1998
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
THE HYDRAULIC CYLINDER BOLT WAS OFF AND THE CYLINDER BROKE THROUGH THE WINDOW. DEALER SAID IT NOT INCLUDED IN RECALL. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#829357October 22, 1998
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THERE WOULD BE NO PULSING IN ABS BRAKES WHEN THEY ARE APPLIED. WOULD HAVE REGULAR BRAKES ONLY. ABS BRAKES FAILED TO OPERATE PROPERLY WHILE DRIVING APPROXIMATELY 15MPH TURNING A CORNER. WILL BE TAKING VEHICLE TO DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#829280October 21, 1998
AIR BAGS:FRONTAL
WHILE DRIVING AT 35 MPH, WENT TO APPLY THE BRAKES AND THE BRAKES WENT STRAIGHT TO THE FLOORBOARD, CAUSING THE CONSUMER TO REAR END THE VEHICLE IN FRONT, AND THE AIR BAGS DID NOT DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#829290October 21, 1998
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
RECALL # 96V099000 BRAKES: HYDRAULIC: ANTI-SKID SYSTEM; DIAGNOSTIC TEST COULD NOT DETECT PROBLEM WITH ABS. CONSUMER CONTINUES TO EXPERIENCE PROBLEM WITH BRAKES. WHEN APPLYING THE BRAKES THE PEDAL GOES TO THE FLOORBOARD, AND THE VAN CONTINUES TO TRAVEL WITH NO BRAKING ABILITY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#781473October 20, 1998
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL TANK CRACKED ON TOP SEAM/ REAR AIR DEVELOPED LEAKAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#781474October 20, 1998
STEERING:HYDRAULIC POWER ASSIST:PUMP
POWER STEERING FAILS DUE TO SLIPPING BELTS DURING LOW SPEED TURNS WITH A/C RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#781232October 14, 1998
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT BRAKE ROTORS RUSTED/PITTED, CAUSING BRAKES TO PULSATE UPON APPLICATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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