Chrysler Town and Country Complaints

13,570 consumer complaints on file.

#860749April 21, 2000
STEERING
CONSUMER HAS A BRAND NEW CAR, EACH TIME VEHICLE IS DRIVEN CONSUMER HAS PROBLEMS WITH THE STEERING- STEERING BECAME DIFFICULT/VERY TIGHT TO TURN. ON SOME OCCASIONS HAS LOST CONTROL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860515April 18, 2000
ENGINE AND ENGINE COOLING:ENGINE, STEERING: STEERING WHEEL/HANDLE BAR
WHILE DRIVING IN THE RAIN ENGINE PULLEY RELEASED THE BELTS WHEN GOTTEN WET. THEN STEERING WHEEL LOCK ED, AND ENGINE WON'T WORK WITHOUT A PRIOR WARNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721590April 17, 2000
STEERING:HYDRAULIC POWER ASSIST:PUMP
LOSS OF POWER STEERING. ALMOST IMPOSSIBLE FOR A WOMAN TO TURN. LOUD NOISE. CHRYSLER REPLACED BELT TENSIONER AND BRACKET DRIVE BELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860408April 17, 2000
VISIBILITY:GLASS, SIDE/REAR
WHILE DRIVING REAR WINDOW SHATTERED. GLASS BLEW ALL OVER INSIDE OF THE VAN. MANUFACTURER WILL BE NOTIFIED ABOUT THE PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721463April 14, 2000
UNKNOWN OR OTHER
RAW FUEL LEAKS OUT OF FUEL TANK (POSSIBLY UP TO 1 GALLON BEFORE STOPPING)STRONG FUMES AS RESULT, DUE TO ROLL OVER VALVE NOT CLOSING OFF FILLER NECK AFTER REFUELING. TO AVOID SPILLAGE, OWNER MUST NOT FILL COMPLETELY. DESIGN DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860283April 13, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WHEN CONSUMER TURNED ON WINDSHIELD WIPERS THEY COME ON INTERMITTENTLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551804April 10, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
THE VEHICLE SHAKES WHEN BRAKING AT HIGHER SPEEDS. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711164April 7, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
THIS 1992 CHRYSLER TOWN & COUNTRY IS HAVING TO HAVE ITS 3RD TRANSMISSION OVERHAUL SINCE 1995. 4 TRANSMISSIONS IN 4 YEARS!. LAST OVERHAUL 4/98. EXTENDED WARRANTY EXPIRED ON 6/25/99. MANUFACTURER WILL PAY ONLY PARTS COSTS. EXPECTS ME TO PAY LABOR (DEALER REDUCED LABOR COST TO $544). MANUFACTURER STATES THAT 4 TRANSMISSIONS IN 4 YEARS IN NOT CONSIDERED EXCESSIVE. TORQUE CONVERTER IS PROBLEM AND WAS LAST REPLACED 4/98. REPAIRING DEALER IS NOT THE SAME AS SELLING DEALER. REPAIRING DEALER IS COLONIAL CHRYSLER. NEW DEALERSHIP. THEY BOUGHT VILLAGE CHRYSLER WHICH HAS DONE THE MAJORITY OF THE WARRANTY REPAIRS ON THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711176April 7, 2000
STRUCTURE:BODY:DOOR, VISIBILITY:WINDSHIELD WIPER/WASHER, EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
POWER LOCKS....LOCKS YOU IN, CANNOT OPEN THE DOORS. LOCKS YOU OUT, CANNOT OPEN THE DOORS. DOES NOT LOCK ALL THE DOORS AT ONCE, USUALLY LEAVES PASSENGER SIDE SLIDING DOOR UNLOCKED. HAVE HAD SYSTEM REPLACED, IS NOW WORSE THAN ORIGINAL. ALSO, SETS OFF ALARM UNNECESSARILY. ...... - WINDSHIELD WIPERS COME ONE INTERMITTENTLY WHEN TURNING CORNER, TURNING ON TURNING SIGNALS, OR WITHOUT ANY JUSTIFICATION. VERY STARTLING, AND EXTREMELY DISTRACTING WHEN DRIVING AND THE WIPERS JUST COME ON. THANK YOU FOR YOUR WORK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721089April 5, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONCERNED ABOUT POTENTIAL OF FIRE PREVIOUS LAW SUIT SETTLED IN REGARDS TO VOYAGER AND TOWN AND COUNTRY FUEL TANK ERUPTED FROM ROAD DEBRIS CONTACTED DEALER NO RESPONSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551668March 30, 2000
FUEL SYSTEM, OTHER, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE FUEL GAUGE WARNING LIGHT COMES ON WITH 7 GALLONS REMAINING AND READ EMPTY WITH 5 GALLONS RREMAING. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720810March 30, 2000
POWER TRAIN:DRIVELINE:DRIVESHAFT
VEHICLE HAS A VIOLENT SHAKE IN THE FRONT DRIVE TRAIN BEGINNING AT APPROXIMATELY 30 MPH AND ENDING ABOUT 40 MPH. THE SHAKING RETURNS AT APPROXIMATELY 70 MPH. BETWEEN THESE SPEEDS, THE SHAKING IS PRESENT BUT NOT AS VIOLENT. THIS PROBLEM HAS EXISTED SINCE THE VEHICLE WAS PURCHASED NEW IN 1994 BUT HAS PROGRESSIVELY GOTTEN WORSE WITH AGE AND MILAGE. IT IS NOW TO THE POINT THAT THE ENTIRE VEHILCE SHAKES. THE VEHICLE HAS BEEN WORKED BY THE ORIGINAL DEALER WHO IS NO LONGER IN BUSINESS AS WELL AS OTHER CHRYSLER DEALERSHIPS WITH NO SOLUTION TO THE PROBLEM. I HAVE CONTACTED CHRYSLER CORP. FOR ADVISE AND ASSISTANCE IN IDENTIFYING THE PROBLEM SEVERAL TIMES BUT NEITHER THEY NOR THE DEALERSHIPS NOR THE FACTORY REPRESENTATIVES HAVE BEEN ABLE OR WILLING TO IDENTIFY THE SOURCE OF THE PROBLEM. WHATEVER REPAIRS HAVE BEEN SUGGESTED BY CHRYSLER HAVE BEEN DONE EITHER UNDER WARRANTY OR AT MY EXPENSE. NOTHING HAS CORRECTED THE PROBLEM. THE PROBLEM CONTINUES TO GET WORSE AND IS GETTING TO THE POINT OF BECOMING A REAL SAFETY CONCERN. I WOULD WELCOME ANY INFORMATION WHICH MAY BE HELPFUL IN IDENTIFYING AND SOLVING THIS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720746March 29, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
BRAKE FLUID SPLASHES OUT OF MASTER CLYLINDER AT FILLER EXTENSION,WHEN VEHICLE MOVES. THIS EXTENSION IS STAMPED #85572. THE "O" RING IS APPARENTLY LETTING THE FLUID BY, AS IT SLOSHES AROUND. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859301March 28, 2000
SUSPENSION
AT HIGHWAY SPEEDS STEERING WHEEL VIBRATES UNCONTROLLABLY. DEALER HAS ATTEMPTED TO REPAIR THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859321March 28, 2000
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
ENGINE MOUNTS CRACKED WITHIN SIX MONTHS, AND CAR STARTED MAKING A KNOCKING NOISE. THERE WERE NO WARNING LIGHTS. ALSO, BEARINGS ON THE BOTTOM OF THE MOTOR BROKE, AND VEHICLE NEEDED A NEW MOTOR. WHILE CAR WAS UNDER WARRANTY THE TRANSMISSION WENT OUT. VEHICLE IS STILL HAVING PROBLEMS WITH TRANSMISSION LEAKING. DEALER REFUSED TO FIX VEHICLE UNDER WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551581March 27, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
RECALL OF THE O RING IN THE GAS TANK WAS NOT PERFORMED PROPERLY CAUSING FUEL TO LEAK OUT OF THE TANK WHILE THE CONSUMER WAS FILLING IT WITH GAS, CONSUMER HAD TO RETURN TO THE DEALER TO MAKE THE PROPER REPAIRS. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720656March 27, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
THE TORQUE CONVERTER LOCKED UP DURING TRAVEL THROUGH A BUSY INTERSECTION. VEHICLE SHUDDERED AND CAME TO A STOP. VEHICLE STALLED, AND HAD TO BE PUSHED THROUGH THE BUSY INTERSECTION TO A NEARBY GAS STATION. TRANSMISSION REPAIR AT DEALER SHOWED THE TORQUE BEARING HAD FAILED CAUSING THE TORQUE CONVERTER TO BECOME WELDED TO THE CLUTCH PLATE. THE DANGER TO MYSELF AND THE FAMILY WAS IN BEING STUCK IN TRAFFIC AT A BUSY INTERSECTION. THE BEARING SHOULD NOT HAVE FAILED. NORMAL MAINTENANCE WAS DONE ON THE VEHICLE AS OUTLINED IN OWNERS MANUAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720623March 26, 2000
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WINDSHIELD WIPERS HAVE SELF-ACTUATED OVER 100 TIMES WHILE DRIVING. I HAVE TAKEN THE CAR BACK TO DEALER (GALEANA) SEVEN (7) TIMES AND THEY CANNOT FIX THE PROBLEM. I CONSIDER THIS A SAFETY PROBLEM BECAUSE THERE IS SOME KIND OF "SHORT CIRCUIT" IN THE ELECTRICAL SYSTEM THAT COULD CAUSE A FIRE AND WE MAY BE TRAPPED IN THE CAR. IT IS STARTLING TO THE DRIVER TO HAVE THE WIPERS COME ON SUDDENLY WHILE YOU ARE DRIVING AT HIGHWAY SPEEDS AND COULD CAUSE THE DRIVER TO LOSE CONTROL OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859124March 24, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN DRIVING AT ANY SPEED TRANSMISSION WOULD MAKE A NOISE AND BEGAN TO JERK AS IF THE GEAR WAS STUCK, TRANSMISSION SUDDENLY GAVE OUT, WOULD NOT MOVE. DEALER HAS BEEN CONTACTED.*AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720568March 24, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
THE RE-BUILD WAS NOT DONE BY A CHRYSLER DEALER DUE TO THE ORIGINAL DEALERS EXTREME RUDENESS ON ANOTHER MATTER REGARDING RE-PAINTING THE FRONT BUMPER. WE FELT IF THEY WERE THAT RUDE ABOUT A $300 RE-PAINT UNDER WARRANTY (WHICH ANOTHER DEALER DID TAKE CARE OF) THEY HOW COULD WE TRUST THEM TO HELP US WITH A MAJOR TRANSMISSION PROBLEM? WE BASICALLY JUST WANT TO BUY A NEW TOWN & COUNTRY WITH AN EXTENDED WARRANTY AT NO ADDITIONAL CHARGE. WE THINK THIS IS FAIR DUE TO THE TRANSMISSION GOING OUT TWICE IN SIX YEARS. THIS TRANSMISSION IS KNOWN TO BE A "PROBLEM CHILD". WE JUST DIDN'T KNOW THAT AT THE TIME. IT'S A HINDSIGHT 20/20 THING. HAVE ASKED OUR DEALER TO PUT SOMETHING TOGETHER FOR US WITH THE EXTENDED WARRANTY AT NO CHARGE BUT ARE NOT GETTING ANYWHERE. I THINK IT'S FAIR TO ASK. I WOULD NOT PURCHASE THE VEHICLE WITHOUT THE ADDED PROTECTION. I DON'T TRUST CHRYSLER'S PRODUCT ENOUGH FOR THAT. I DO ENJOY THE AMENITIES IT OFFERS. IT'S DIFFICULT TO FIND A MINI-VAN WITH THE COMFORT IT OFFERS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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