Chrysler PT Cruiser Complaints

2,623 consumer complaints on file.

#10090391September 3, 2004
ENGINE AND ENGINE COOLING
CONSUMER NOTICED EXCESSIVE AMOUNT OF OIL IN THE AIR FILTER BOX, AND AN OIL STAINED FILTER. THE OIL PRESSURE LIGHT CAME ON INTERMITTENTLY, BACK SOOT ON THE TAIL PIPE, AND THERE WAS A DISTINGUISHED MECHANICAL KNOCKING NOISE COMING FROM THE ENGINE AT IDLE. VEHICLE HAD BEEN IN REPAIR SHOP 3 TIMES. ON THE THIRD TIME THE OIL PRESSURE SENSOR WAS REPLACED, BUT THE KNOCKING NOISE AND EXCESSIVE OIL PROBLEM WAS STILL PRESENT. UPON INVESTIGATION OF THE PROBLEM, CONSUMER FOUND THAT AN IMPROPER MACHINE PART, THAT WAS RELATED TO THE VALVE TRAIN/CAMP SHAFT, CAUSED THE PROBLEM. BUT, MANUFACTURER DIDN'T HAVE A SOLUTION FOR IT. IF THIS PART FAILED WHILE DRIVING AT HIGHWAY SPEEDS IT COULD RESULT IN ENGINE FAILURE FOLLOWED BY RAPID DECELERATION WHICH COULD RESULT IN AN ACCIDENT. THIS VEHICLE WAS EQUIPPED WITH TRACTION CONTROL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081746August 30, 2004
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING AT 55 MPH HEADLIGHTS WERE FLICKERING AND FINALLY BURNED OUT. VEHICLE WAS TAKEN TO THE DEALER EIGHT TIMES FOR THIS PROBLEM. DEALER HAS CHECKED EVERY COMPONENT, TRYING TO REPAIR THE PROBLEM, BUT TO NO AVAIL.*AK THE MANUFACTURER REPURCHASED THE VEHCILE FROM THE CONSUMER. *MJJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088747August 28, 2004
VISIBILITY
THE INSTRUMENT PANEL ON THE P.T.CRUISER IS ALMOST INVISIBLE, AND IS AN ACCIDENT WAITING TO HAPPEN. IT REQUIRES THAT ONE TAKE HIS ATTENTION OFF THE ROAD TO READ ANY OF THE GAUGES, EXCEPT WHEN THE SUN IS SHINING DIRECTLY ON THE PANEL, OR IN THE DEEP DARK OF NIGHT (NOT TWILIGHT) *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089795August 25, 2004
WHEELS
DETERIORATION WAS FOUND AROUND AND UNDERNEATH THE DRIVER'S WHEELS ON ALL FOUR TIRES. DRIVER'S TIRE BLEW OUT DUE TO THE WHEEL CORROSION. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC TOLD CONSUMER THAT THIS PROBLEM COULD NOT BE DUPLICATED. CONSUMER INFORMED MECHANIC THAT THIS PROBLEM OCCURRED MORE THAN ONCE, AND HAD NOT BEEN RESOLVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087178August 20, 2004
FUEL SYSTEM, GASOLINE
GAS GAUGE MALFUNCTIONED. IT INDICATED THAT THERE WAS NO GAS IN THE TANK, EVEN THOUGH THE TANK WAS FULL. DEALERSHIP WAS NOTIFIED. *AK THE FUEL SENDING UNIT FAILED. THE SENDING UNIT PROVIDED FALSE FUEL LEVEL INFOMATION TO THE FUEL GAUGE ON THE DASH. *NM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082108August 20, 2004
ELECTRICAL SYSTEM
THE VEHICLE STALLS WHEN DRIVING. THE VEHICLE HAD A HARD START AND STALLED WHEN APPROACHING A STOP SIGN OR LIGHT. THE OWNER HAS TAKEN THE VEHICLE TO THE DEALER ON SEVERAL OCCASIONS. THE OWNER ALSO STATED THAT THE TECHNICIANS WERE MERELY GUESSING AS FAR AS HOW TO COMBAT THE PROBLEM. *NM THE VEHICLE WOULD DIE OUT AS WELL AS WHEN WARMED, THERE WAS A HARD START, AND THE ENGINE WOULD SHIFT WHILE IN MOTION. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089233August 18, 2004
STEERING:LINKAGES:ARM:IDLER AND ATTACHMENT
STEERING WHEEL VIBRATED WHILE DRIVING . CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER. MECHANIC DETERMINED THAT STEERING PITMAN BAR NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087931August 16, 2004
AIR BAGS:FRONTAL
THE CONSUMER WAS DRIVING ON THE FREEWAY AT 55 TO 60 MPH AND HIT A VEHICLE IN FRONT. THE BUMPER CAME OFF BUT THE AIRBAGS FAILED TO DEPLOY. PROVIDE FURTHER DETAILS. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10087937August 16, 2004
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
WHILE DRIVING, THE CONSUMER SMELLED SMOKE. THE POWER STEERING UNIT CAUGHT ON FIRE. THE CONSUMER WAS GOING APPROXIMATELY 15 TO 20 MPH WHEN THE FIRE OCCURRED. PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10087798August 12, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 60 MPH, THE TRANSMISSION SHIFTED OUT OF GEAR AND LOCKED UP WITHOUT WARNING. THE CONSUMER MANAGED TO PULL OVER AND HAD THE VEHICLE TOWED. PLEASE PROVIDE ADDITIONAL DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081545August 12, 2004
ENGINE AND ENGINE COOLING:ENGINE
DURING AN INSPECTION, THE DEALERSHIP INFORMED THE CONSUMER THAT THE HEAD GASKET HAD FAILED. THE PROBLEM WAS NOT RESOLVED. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081890August 12, 2004
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
WHILE PULLING INTO A PARKING SPACE VEHICLE CAUGHT ON FIRE UNDER THE HOOD. LOCAL FIRE DEPARTMENT ARRIVED TO EXTINGUISH THE FIRE. VEHICLE WAS TOWED TO THE DEALER, WHO WAS WAITING ON THE MANUFACTURER TO SEND OUT AN INSPECTOR TO INVESTIGATE THE FIRE.*AK THE CHRYSLER INSPECTOR AND INSURANCE INSPECTOR BOTH REPORTED THAT THE FIRE WAS CAUSED BY THE POWER STEERING HOSE FAILURE. THE HOSE LEAKED ONTO THE HOT EXHAUST PIPE WHICH CAUSED THE FIRE. THE VEHICLE WAS TOTALED BY THE INSURANCE COMPANY. THE VEHICLE WAS STILL COVERED UNDER IT'S ORIGINAL WARRANTY BUT THE MANUFACTURER REFUSED TO BE FINANCIALLY RESPONSIBLE. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10080322August 12, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
DURING ROUTINE INSPECTION DEALERSHIP INFORMED THE CONSUMER THAT POWER STEERING FLUID WAS LEAKING FROM THE VEHICLE. THE PROBLEM WAS NOT RESOLVED. EVOQ FILED BY:TED EARL 44 BRAIRWOOD DRIVE, GLASTONBURY, CT 06033, 860-657-9497. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079747August 12, 2004
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER, EXTERIOR LIGHTING:TURN SIGNAL, STRUCTURE
THE CONSUMER STATED THAT SINCE THE VEHICLE WAS PURCHASED, THE BRAKES WERE DEFECTIVE AND PERFORMED POORLY WHEN APPLIED. THE CONSUMER SUSPECTS THAT THE DEALERSHIP DID NOT WORK ON THE BRAKES AT ALL. *AK THERE WAS A SCREECHING NOISE AND THE BRAKES WOULD SOMETIMES GO ALMOST TO THE BOTTOM OF THE FLOOR. THE DRIVER'S SEAT BELT DID NOT ALWAYS LOCK, THE BRAKES WOULD RUB AND HESITATE TO STOP, THE A/C DID NOT GET COLD ON HIGH SETTINGS, THE ENTIRE DASHBOARD ELECTRONIC SYSTEM WAS OFF, THE FUEL, MPH AND THE RPM LIGHTS HAD COME ON, AT THE INSIDE TOP OF ALL FOUR DOORS, THE LINING WAS BULDGING IN AND OUT, THE DRIVER'S SIDE SEAT BELT NEEDED SEVERAL ATTEMPTS BEFORE LOCKING, THE RIGHT SIGNAL HAD TO BE MANUALLY STOPPED, AND THE LEFT SIGNAL LIGHT DID NOT HOLD. THERE WAS ALSO AN ISSUE WITH THE ODOMETER READING. (THE CONSUMER FELT THAT IT DID NOT DISPLAY THE PROPER MILEAGE) *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086599August 11, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
LOWER CONTROL ARM BUSHING SEPERATION: LOWER CONTROL ARM BUSHING FAILED WHILE DRIVING TO WORK THE SUDDEN FAILURE CAUSED THE CAR TO DROP ON PASSENGER SIDE. TECH AT LOCAL WAL-MART STATED THAT IF IT HAD FAILED WHEN I WAS TURNING THE REDUCED CLEARNCE WOULD HAVE CAUSED MY FRONT RIGHT CORN TO DIG INTO THE GROUND. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086501August 9, 2004
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL, EQUIPMENT, POWER TRAIN:AXLE ASSEMBLY
THE LOCAL DEALER THOUGHT THAT THE SOUND FROM THE ENGINE WAS THAT THE TURBO WAS BLOWN. AFTER 2.5 WEEKS THEY THEN DETERMINED THAT THE TRANSMISSION PUMP HAD GONE BAD ALONG WITH SOME SORT OF SENSORS. SO THEN FOR THE NEXT 2 WEEKS PLUS THEY WORKED ON THAT PROBLEM. FOUR DAYS LATERAFTER GETTING THE CAR BACK, THE FRONT AXLE FELL OFF THE CAR!!!!! IF I WOULD HAVE BEEN ON THE FREEWAY OR TRAVELING ON A SURFACE STREET, I OR POSSIBLY OTHERS COULD HAVE BEEN KILLED AND THE MANUFACTURER WILL ONLY REPAIR UNDER WARRANTY???!! I'VE NOW BEEN WAITING ANOTHER 2.4 WEEKS FOR THE CAR AND I TRY TELLING THEM THAT IT IS UNSAFE AND I'M AFRAID TO GET BACK INTO THE CAR. IT HAS 7,777 MILE ON A CHRYSLER PT CRUISER 2003. IT HAS SPENT ALMOST 8 WEEKS OF IT'S SHORT LIFE IN REPAIR SHOP FOR ONE THING OR ANOTHER, AND NO ONE AT CHRYSLER WILL LISTEN OR HELP, THEY KEEP SAYING THE DM HAS MADE HIS DECISION, YEAH WITH THE SERVICE MANAGER COVERING UP FOR HIS MECHANIC. THE MECHANIC ADMITTED TO ME THAT HE OVER TIGHTEN THE BOLTS WHEN HE PUT MY FRONT END BACK TOGETHER, AND NEVER EVEN APOLOGIZED FOR THE OVERSIGHT!!! IF POSSIBLE, I KNOW THE RECORDS DON'T REALLY SHOW ALL THE WORK PERFORMED OR A LIST OF ANY PARTS REPLACED (AT LEAST NOT ON MY COPIES ANYWAY), BUT COULD SOMEONE HELP ME, PLEASE!!!??? THANK YOU FOR YOUR TIME PASTOR JIM JAROS PS I KEEP TELLING THEM (CHRYSLER IN AUBURN HILL, MI 800-992-1997) THAT THEIR NAME AND REPUTATION ARE THE MOST IMPORTANT THINGS YOU HAVE, AND THEY TELL ME THAT I'LL HAVE TO SUE THROUGH THE LEMON LAW IN MY STATE. YEAH, I'M BELIEVIN' I'M GONNA STAY ALIVE TO TALK SEE THAT THROUGH, BUT I'M GOING TO BE PARKING THAT PT CRUISER IF AND WHEN IT'S READY!!! WOULD YOU PUT YOUR WIFE AND FAMILY IN THIS CAR? THE MECHANIC OR THE SERVICE UNDERWRITER JUST WALK AWAY AND THE SERVICE MANAGER STILL HAS NOT RETURNED MY PHONE CALLS, I'M FORCED TO CALL THROUGH CHRYSLER IN MI TO GET THE ANSWERS. I WILL ASK THEM TO SAVE THE PARTS IF POSSIBLE?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086062August 3, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
I HAVE A 2001 PT CRUISER WITH 46,000 MILES ON IT, I HAVE TO REPLACE LOWER CONTROL ARMS ON BOTH SIDES BECAUSE THE BUSHINGS HAVE SEPERATED FROM THE BUBBER. I HAVE HAD CARS WITH OVER 200,000 MILES ON THEM AND NEVER HAD THIS PROBLEM. I FEEL THAT A RECALL IS IN ORDER BEFORE SOME ONE GETS HURT DUE TO LOSS OF STEERING CONTROL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083135August 2, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
THE LOWER CONTROL ARM BUSHINGS ARE SEPARATING FROM THE RUBBER. THIS CAN CAUSE LOSS OF VEHICLE CONTROL, RATTLES, SEVERE TIRE VIBRATION OR FRONT END VIBRATION. SOME OF MY MEMBERS HAVE HAD THIS OCCUR AS LOW AS 5000 MILES. CURRENTLY MINE HAS 36.000 MILES AND THE PROBLEM IS OCCURRING ON MINE. I AM A ASE CERTIFIED TECHNICIAN. AND THERE IS NO WAY THAT THESE TYPE OF BUSHINGS SHOULD BE HAVING THIS SEPARATION PROBLEM AT SUCH A LOW MILEAGE. A RECALL IS IN ORDER, BEFORE A OWNER HAS A VEHICLE ACCIDENT DUE TO THE VEHICLE LOOSING STEERING CONTROL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083146August 2, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
BASED ON CONCERNS BY OTHER PT CRUISER OWNERS, I HAVE CHECKED THE CONDITION OF THE LOWER CONTROL ARM BUSHINGS ON MY TWO YEAR OLD, 11,000 MILE CAR. THE RUBBER IS SEPARATING FROM THE METAL, DUE TO A POOR BOND BETWEEN THE TWO? IN ANY CASE THIS IS INAPPROPRIATE FOR A NEW CAR WITH SO LITTLE USE. I BELIEVE DAMLERCHRYSLER SHOULD BE DIRECTED TO BE RESPONSIBLE FOR ANY COSTS ASSOCIATED WITH REPAIRING SAID BUSHINGS: PARTS, INSTALLATION, EXTEND WARRANTY, WORN TIRES DUE SAID LOOSE PARTS, AND OTHER SUSPENSION COMPONENTS. HAVING OWNED MANY CARS AND QUITE A FEW NEW CARS, NEVER A PROBLELM WITH THESE COMPONENTS STARTING TO DISINTEGRATE. PLEASE REVIEW OTHER COMPLAINTS AND TRUST THAT YOU WILL PROVIDE A FAIR SOLUTION TO THE MANY OWNERS OF THIS MODEL CAR, MANY OF WHICH HAVE HAD TO PAY FOR A REPAIR/REPLACEMENT FROM THEIR OWN POCKET!!!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083163August 2, 2004
EQUIPMENT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
BRAKES: NOTICED SQUEALING AND LOTS OF BRAKE DUST (6/04). HAD TO REPLACE PADS AND ROTORS. AFTER REPAIR, PASSENGER FRONT BRAKE STILL SQUEELED. TOOK BACK, ROTOR REPLACED AGAIN. MY FRONT RIGHT BREAK STILL SQUEELS AND BOTH FRONT BRAKES ARE SHOOTING OFF MUCH BREAK DUST. THIS IS VERY FRUSTRATING. I WOULD THINK AFTER A MONTH THE SEMI-METALIC BREAKS WOULD HAVE BEEN BROKEN IN BY NOW.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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