Chrysler PT Cruiser Complaints

2,623 consumer complaints on file.

#10097017October 18, 2004
STEERING
WHILE DRIVING, THE VEHICLE VEERED OFF THE ROAD HITTING A CULDER. ONCE THIS OCCURRED THE VEHICLE STRUCK A TELEPHONE POLE FLIPPING ON THE NOSE OF THE VEHICLE. THE CONSUMER HAD TO BE CUT OUT OF THE VEHICLE AFTER BEING TRAPPED FOR OVER AN HOUR. THE CONSUMER DIED ON THE SCENE. PLEASE COMPLETE FORM. *JB *SC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10095929October 17, 2004
ELECTRICAL SYSTEM:HORN
MY 2001 CHRYSLER PT CRUISER HORN DOES NOT WORK ALL THE TIME. WHEN THE RADIO DISPLAY IS ON, THE HORN WORKS , WHEN THE RADIO DISPLAY GOES OUT, THE HORN WILL NOT HONK. THERE HAS BEEN 3 TIMES WHEN WE NEEDED IT TO WORK AND IT WOULD NOT. THE LOCAL CHRYSLER DEALER CHANGED OUT THE RADIO AND SAID THEY FIXED A HORN WIRE, BUT 2 WEEKS LATER IT WAS BROKEN AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096806October 14, 2004
STEERING: STEERING WHEEL/HANDLE BAR
COMPLAINT SENT VIA E-MAIL." I FIRST STARTED HAVING A SERIOUS PROBLEMS WITH MY CAR POWER STEERING. WHILE DRIVING, SMOKE STARTED COMING OUT OF THE HOOD, AND I THOUGHT THE ENGINE WAS ON FIRE. I THEN CALLED DAIMLER CHRYSLER AND TOLD THEM, AND THEY JUST SAID THAT THEY WOULD MAKE A REPORT. BUT I HEARD NOTHING FROM THEM AT ALL. HOWEVER, I TOOK MY CAR TO CHRYSLER DEALERSHIP AND THEY TEMPORARILY FIXED IT, BUT A MONTH LATER THE STEERING WHEEL STARTED MAKING A WHINING SOUND WHEN TURNING. I TOOK MY CAR BACK TO THE DEALER, AND THEY SAID THAT THEY PUT A NEW POWER STEERING TO FIX IT. THREE WEEKS LATER OCT 8TH 2004, I STARTED HEARING THE LOUD WHINING NOISE AGAIN AND THE STEERING WHEEL WAS HARD TO TURN. I AM CONCERNED THAT MY CAR WILL CAUGHT ON FIRE AND THAT I OR MY PASSENGERS WILL BE SERIOUSLY INJURED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095794October 14, 2004
ELECTRICAL SYSTEM:IGNITION
CAR STALLS & CHECK ENGINE LIGHT COMES ON CAR ALMOST STALLED BROUGHT TO DEALER TO PERFORM WARRANTY REPAIRS. DEALER REPLACED SPARK PLUGS, WIRES, POWER TRAIN MODULE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096549October 12, 2004
STEERING
WHILE DRIVING 25 MPH THE POWER STEERING FAILED WITHOUT WARNING. THE DRIVER WAS ABLE TO MAINTAIN CONTROL AND PULLED OFF THE ROAD. THE DEALER STATES THE RACK AND PINION, THE POWER STEERING PUMP AND HOSES NEEDED TO BE REPLACED. THE CAUSE HAS YET TO BE DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095634October 12, 2004
AIR BAGS
WHILE SITTING AT A RED LIGHT, I WAS REAR-ENDED BY A DELAWARE CAB (CROWN VICTORIA); WHICH CONTINUED TO DRIVE ME INTO THE CAR STOPPED IN FRONT OF ME AND BOTH OF US INTO THE PICKUP TRUCK IN FRONT OF HER. IT WAS A FOUR CAR COLLISION, WITH THREE OF US BEING TOTALLY STOPPED WHEN I WAS REAR-ENDED. I CONTACTED CHRYSLER AND INQUIRED AS TO WHY THE AIR BAGS DID NOT DEPLOY AND WAS TOLD "WE NEED TO OFFER YOU A SETTLEMENT". CHRYSLER HAD AN "INDEPENDENT INVESTIGATOR" DO AN EVALUATION AND HAS INFORMED ME THAT "WE CAN NOT GIVE YOU A COPY OF THIS REPORT AS IT IS A SAFETY ISSUE AND IF YOU WANT A COPY YOU WILL HAVE TO SUE US". MY CAR WAS NOT RUNNING WHEN THE CAB DROVE ME INTO THE CHEVROLET LUMINA IN FRONT OF ME. THE OFFICER THAT RESPONDED TO THE ACCIDENT ASKED IF I HAD A SWITCH TO TURN OFF THE AIR BAG, WHICH THE CAR DID NOT. WHEN THE OFFICER REQUESTED US TO MOVE THE CARS OUT OF THE ROADWAY, HE TOLD ME TO STAY OUT OF MY CAR, WHILE THE OTHER CARS WERE MOVED BECAUSE HE WAS CONCERNED THE AIR BAGS WOULD DEPLOY. *NM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10094959October 4, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
WHILE DRIVING CONSUMER SMELLED GAS FUMES. CONSUMER PULLED OVER, AND SAW FUEL LEAKING FROM THE VEHICLE. HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094911October 1, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING VEHICLE STALLED. CONSUMER RESTARTED VEHICLE TEN MINUTES LATER. THEN, VEHICLE JERKED AND STALLED. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT ENGINE NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091874October 1, 2004
POWER TRAIN:MANUAL TRANSMISSION
CONSUMER'S VEHICLE EXPERIENCED THE SAME PROBLEM AS STATED IN NHTSA RECALL 03V076000: ON CERTAIN PASSENGER VEHICLES, MANUAL TRANSMISSION MODELS ONLY, A WELDED PIN INTERNAL TO THE DUAL-MASS FLYWHEEL (DMF) ASSEMBLY CAN UNSEAT AND BECOME LODGED BETWEEN THE FLYWHEEL AND THE CLUTCH DISC. THE DEALERSHIP INDICATED THIS VEHICLE WAS NOT PART OF THE RECALL DUE TO VIN. *AK *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093115September 23, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION ON MY 2001 PT CRUISER LET GO AT 61000 MILES. I WOULD THINK THAT IT WOULD LAST A LOT LONGER THAN THAT! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093116September 23, 2004
ENGINE AND ENGINE COOLING:ENGINE
THE RIGHT SIDE MOTOR MOUNT TORE AFTER ONLY 40000 MILES! OF COURSE IT WAS RIGHT AFTER THE WARRANTY EXPIRED! IT WAS REPLACED AT MY COST! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092720September 20, 2004
WHEELS:RIM
RIMS CORRODED ALONG THE LUGS AREA. DEALER WAS NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091251September 18, 2004
ELECTRICAL SYSTEM, FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM:STARTER ASSEMBLY, ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY, ELECTRICAL SYSTEM:WIRING, STRUCTURE:BODY:ROOF AND PILLARS
"CHECK ENGINE LIGHT" CAME ON REGULARLY, PROMPTING VISITS TO THE DEALER. WAS TOLD I WASN'T "CLICKING" THE GAS CAP ENOUGH TIMES UPON CLOSING IT. NUMBER OF TIMES TO BE CLICKED STARTED OUT AT 3 AND EVENTUALLY MOVED UP TO 7, INCREASING WITH EACH RETURN VISIT UNTIL I SCREAMED IN THE MIDDLE OF THE SERVICE AREA AND THEY ACTUALLY FIXED THE PROBLEM BY REPLACING THE LEAK DETECTION PUMP AND THE NATURAL VACUUM DETECTOR. SUNROOF MOTOR WOULDN'T RUN CONTINUOUSLY, THE SWITCH WOULD HAVE TO BE PUSHED REPEATEDLY TO GET THE ROOF TO CLOSE, MOVING A FRACTION OF AN INCH AT A TIME. THIS HAPPENED ON THREE SEPARATE OCCASIONS. PARTS REPLACED INCLUDED THE SWITCH, THE MOTOR, AND EVENTUALLY THE ENTIRE SUNROOF MOTOR ASSEMBLY. THE BIG PROBLEM: CAR WOULDN'T START, EVEN AFTER BEING JUMPED. THIS HAPPENED ON FIVE SEPARATE OCCASIONS DURING THE FIRST 16 MONTHS I OWNED THE CAR. PARTS REPLACED INCLUDE THE BATTERY (REPLACED TWICE) THE STARTER, THE STARTER RELAY, AND FINALLY THE POWERTRAIN CONTROL MODULE. THE CAR WAS DEEMED A LEMON UNDER THE FLORIDA LEMON LAW AND I WAS REFUNDED MY MONEY FROM CHRYSLER UNDER A "BYBACK" PROGRAM NOT ARBITRATED BY THE STATE.*K
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091187September 17, 2004
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
ON JULY 7, 2004, I HAD AN COMING OUT OF A PARKING LOT WHEN ALL OF A SUDDEN MY STEERING WHEEL BECAME VERY HARD TO TURN AND I HIT A POLE ON THE RIGHT SIDE OF MY VEHICLE. *AK WHEN I INFORMED DAIMLER CHRYSLER OF THE ACCIDENT, THEY HAD AN INVESTIGATOR TOW MY CAR TO MANCARI'S CHRYSLER JEEP IN CRESTWOOD, ILLINOIS ON JULY 15, 2004 TO INPECT THE DAMAGES. WHEN FINISHED, THE INVESTIGATOR CALLED ME AND TOLD ME THAT CHRYSLER WOULD CONTACT ME REGARDING THE DAMAGES. AFTER THE INVESTIGATOR CONTACTED ME, I CALLED DAIMLER CHRYSLER ABOUT TWO TIMES A WEEK ASKING FOR A STATUS AND WOULD GET PUT ON HOLD FOR A LONG TIME ONLY TO BE TOLD THAT MY FILE IS STILL UNDER REVIEW. WHEN I ASKED FOR A MANAGER, THEY WOULD TELL ME NO ONE IS AVAILABLE. IN ADDITION, I SENT EMAILS TO GET TO CHRYSLER TO GET A RESPONSE. ONE RESPONSE WAS ABOUT CONTACTING CHRYSLER FINANCIAL. I CALLED AND SPOKE TO A MR. LAMBERT AND HE GAVE ME AN EXTENSION ON MY CAR PAYMENT UNTIL SEPTEMBER 2004. I TOLD MR. LAMBERT I DO NOT FEEL SAFE IN THE PT CRUISER DUE TO MY ACCIDENT AND ARTICLES THAT I FOUND. THE ARTICLES ARE EXPLAINING DEFECTS OF THE PT CRUISER (WWW.THEAUTOCHANNEL.COM AND WWW.DAIMLERCHRYSLERVEHICLEPROBLEMS.COM). THEREFORE, MR. LAMBERT TOLD ME THAT HE WOULD REVIEW THE LEMON LAW TO SEE IF I CAN GET A NEW CAR. MR. LAMBERT HAS NOT INFORMED ME OF A DECISION ABOUT A NEW CAR BUT I HAVE OBTAINED A COPY OF THE LEMON LAW STATUTES TO PROTECT MYSELF. ACCORDING TO MAGNUSON-MOSS WARRANTY ACT, I HAVE A RIGHT TO DEMAND A NEW VEHICLE IF I FIND THAT MY CURRENT VEHICLE IS DEFECTIVE. AS OF NOW, MY INSURANCE COMPANY IS PAYING TO HAVE MY CAR FIXED. MY CAR IS CURRENTLY AT MANCARI'S CHRYSLER AUTO BODY SHOP IN OAK LAWN, ILLINOIS. MANCARI'S HAS SUPPOSEDLY BEEN FIXING MY CAR SINCE THE END OF JULY 2004 AND THEY STILL HAVE MY CAR. THANKSFATIMAH R. MUHAMMAD
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10092328September 15, 2004
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
01 V 288 000/INSTRUMENT CLUSTER: CONSUMER HAS A CONCERN THAT THE DEALER REQUESTING AUTHORIZATION FROM THE CONSUMER FOR AN 11/2 HOURS FOR DIAGNOSTIC CHECK AT CONSUMER COST. RECALL NOTICE MENTION NOTHING CONCERNING A CHARGE TO THE CONSUMER. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091723September 9, 2004
CHILD SEAT:BASE
EVENFLO, MODEL # 3861364P1, DOM 06/13/2003. WHILE TAKING THE CHILD OUT OF THE CAR SEAT OFF THE BASE DID NOT DETACH. CONSUMER TRIED TO PULL IT APART AND IT DID NOT MOVE. CONSUMER CONTACTED THE DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090718September 9, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
LOWER CONTROL ARM BUSHINGS SEPARATING FROM THE RUBBER. ONLY 13,000 MILES ON VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090619September 8, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE, POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I HAVE A 2001 PT CRUISER. I HAD AN INCIDENT IN WISCONSIN 11/24/03 WHERE MY STEERING WHEEL LOCKED AND COULD NOT BE UNLOCKED, THUS I COULD NOT START THE CAR. I HAD IT TOWED TO THE DEALERSHIP THE NEXT DAY. THEY FOUND NOTHING WRONG. ON 2/26/04 THE STEERING COLUMN WAS CLICKING. I TOOK IT TO A DEALERSHIP IN ST. LOUIS. THE STEERING COLUMN HAD TO BE REPLACED A BEARING WENT OUT AT 38913 MILES. THEN 8/31/04 I HAD JUST PULLED INTO MY SUBDIVISION AFTER A LONG TRIP AND THE CAR WOULD REV BUT DID NOT ACCELERATE. I TOOK IT TO A LOCAL GARAGE DUE TO THE MECHANICS STRIKE AT THE DEALERSHIPS. THE FRONT PUMP OF THE TRANSMISSION IS OUT AND NEEDS A NEW TRANSMISSION AT 47066 MILES. IN ADDITION, NEITHER OF THE TWO DEALERSHIPS MENTIONED A FUEL SYSTEM RECALLS THE WERE ISSUED IN 8/02 AND NOT COMPLETED ON MY CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090519September 6, 2004
SUSPENSION:FRONT
2003 PT CRUISER WAS PURCHASED NEW IN 03 AND SHORTLY AFTER HAD TO HAVE TRANSMISSION WORK DONE. NOW I HAVE FRONT END GROANING NOISES THAT, AFTER 5 VISITS TO THE DEALER, CANNOT BE FIXED. CAR SOUNDS LIKE AN ANTIQUE WHEN GOING OVER BUMPS. CAR ALSO DOES NOT HANDLE WELL AND FEELS UNSURE. GALEANA CHRYSLER IN COLUMBIA, SC HAS TRIED 5 TIMES (AS OF 9/8/04) TO FIX PROBLEM, HAS VERIFIED A PROBLEM, BUT CANNOT LOCATE IT. TO DATE, STRUTS, STRUT MOUNTS, TIE ROD ENDS, SWAY BAR BUSHINGS, AND GREASING HAS BEEN REPLACED OR TAKEN PLACE...ALL TO NO AVAIL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090463September 5, 2004
STRUCTURE, VISIBILITY
SUN LIGHT REFLECTS OFF THE GLOSSY, SILVER PAINTED AIRBAG COVER ON THE DASHBOARD BLINDING THE DRIVER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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