Chrysler 200 Complaints

4,225 consumer complaints on file.

#10537691August 28, 2013
POWER TRAIN
IN DECEMBER OF 2012 - I PURCHASED THE 2013 - 200 CHRYSLER 4DR V6. AT ABOUT 3400 MILES ON ODOMETER - IT BEGAN WITH ENGINE LIGHT OFF/ON (HAVE PHOTO) BUT DEALER CANNOT FIND ISSUE NOR REPRODUCE, ALONG WITH A THUMP/JOLT WHEN SHIFTING GEARS, WHEN DRIVING BETWEEN 10 - 40 MPH. I HAVE BEEN TO THE DEALER AND HAD CHRYSLER REPRESENTATIVE RIDE ALONG AND THE THUMP OCCURRED ON 3 OCCASIONS WITHIN 15 MIN TEST DRIVE. CHRYSLER REP STATED "THIS IS A NORMAL EXPERIENCE WITH CHRYSLER AUTOS" DEALER BUT MOPAR ADDITIVE IN TRANSMISSION TO "HELP THE GEARS SHIFT SMOOTHER" IT DID FOR SHORT WHILE AND THEN THE THUMP STARTED AGAIN. NOW AT ABOUT 9000 MILES ON THE AUTO AND A WEEK IN THE SHOP FOR DIAGNOSTICS, THUMPING AS SHIFTING GEARS AT TIMES SEEM AS IF IT MIGHT STALL-OUT. DEALER OFFERS A TRADE-OUT BUT NOT ABLE TO HONOR THAT OFFER EITHER AFTER THREE WEEKS OF NEGOTIATION. BIG DISAPPOINTMENT WITH 200 CHRYSLER - BIG $20,600.00 MISTAKE - DEALER ONLY SUGGESTION IS TO KEEP BRINGING THE AUTO BACK? FOUR TRIPS TO THE DEALERS-SHOP THEY STILL ARE NOT ABLE TO RESOLVE THE ENGINE LIGHT, NOR TRANSMISSION ISSUE WITH THUMP/JOLTING WHEN SHIFTING GEARS??? A BIG VOTE OF NO CONFIDENCE FOR 200 CHRYSLER & PLANET DODGE CHRYSLER JEEP WHO HAS A DEFECTIVE TRANSMISSION THUMP/JOLT WHEN SHIFTING GEARS AT RANDOM TIMES. I AM FEARFUL THIS WILL COST A BIG PROBLEM IN NEAR FUTURE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536966August 23, 2013
SERVICE BRAKES, SUSPENSION:FRONT:WHEEL BEARING
TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED AS THE FRONT END EXHIBITED A LOUD METALLIC NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE DRIVER'S SIDE FRONT WHEEL BEARING. IN ADDITION, THE ABS SYSTEM WAS FAULTY. THE DEALER DISCONNECTED THE ABS SYSTEM. THE DRIVER'S SIDE FRONT WHEEL BEARING WAS NOT REPAIRED. THE CONTACT ALSO WANTED TO ADD THAT THE WATER PUMP WAS REPLACED DUE TO LOUD NOISES THAT WERE EMITTED WHILE DRIVING. THE FAILURE MILEAGE WAS 17,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535013August 12, 2013
POWER TRAIN
ENTERING THE ON-RAMP OF A 65 MPH HIGHWAY, AT THE HOV LANE (SO THE LEFT MOST LANE), THE CAR WOULDN'T ACCELERATE AND STARTED TO DECLINE IN SPEED. I WAS ALMOST REAR ENDED SEVERAL TIMES. I HAD TO CUT ACROSS 4 LANES OF TRAFFIC TO EXIT. I CALLED THE DEALERSHIP AND TOLD THEM THIS HAD HAPPENED BEFORE, BUT AT THAT TIME THEY COULDN'T RECREATE THE CODE, AND THAT THEY TOLD ME TO BRING IT IN IF IT HAPPENED AGAIN. I TOOK THE CAR IN, THEY GOT THE CODE, AND STATED MY CAR THINKS IT'S OVERHEATING, SO IT'S SHUTTING ITSELF DOWN. I TOLD THEM THAT WASN'T POSSIBLE SINCE I HADN'T DRIVEN THE CAR IN 2 DAYS AND THE DISTANCE FROM MY HOUSE TO THE ON-RAMP WAS PROBABLY LESS THAN A MILE. THE GUY THEN TOLD ME THAT IF I STARTED IT UP, AND THE PROBLEM SEEMED TO BE BETTER I COULD TAKE IT SINCE IT WAS A SATURDAY AND THE ONLY SERVICE TECHS THEY HAD COULD ONLY PERFORM OIL CHANGES. I DROVE IT TO MY FRIEND'S HOUSE ABOUT 2 MILES AWAY AND LEFT IT. UNFORTUNATELY I HAD TO DRIVE HOME, AND TO/FROM WORK TODAY. I CALLED THE DEALER FROM WORK, AND SCHEDULED TO DROP IT OFF THE NEXT MORNING SINCE THAT WAS THEIR NEXT AVAILABILITY. THE GUY SAID HE'LL HAVE TO KEEP IT UNTIL THE PROBLEM HAPPENS AGAIN. I STATED THAT WOULD BE INCONVENIENT SINCE THEY DON'T DO LOANER CARS, AND THE LAST TIME THE PROBLEM HAPPENED WAS ABOUT 3K MILES AGO. HOPEFULLY HE CAN FIX IT BASED OFF OF THE CODE THEY PULLED A FEW DAYS AGO. THIS STINKS! THE REASON I BOUGHT A BRAND NEW CAR WAS FOR RELIABILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535009August 12, 2013
POWER TRAIN
LEAVING MY OFFICE, IN TRAFFIC, THE CAR WOULD NOT ACCELERATE. THE MAX SPEED IT WOULD GO TO WAS ONLY 40 MPH, BUT THE RPM'S WERE HIGH. BY THE TIME I GOT IT TO THE DEALERSHIP (ABOUT 20 MINUTES LATER), THE PROBLEM HAD CORRECTED ITSELF. THE DEALERSHIP WAS UNABLE TO PULL THE CODE, SO THEY TOLD ME TO COME BACK IF IT HAPPENED AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534786August 11, 2013
SERVICE BRAKES
THIS VEHICLE IDLE BY ITSELF, WHEN I MAY ANY STOPS AND PUT MY FOOT ON THE BRAKES, THE CAR TRIES TO TAKE OFF, OR MOVE FORWARD WITHOUT PRESSING THE GAS, AND IT MAKES VERY LOUD NOISES, LIKE BOOMS, LIKE THE GAS LINE IS POPPING, AND THIS HAPPENS DAILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532618July 30, 2013
EXTERIOR LIGHTING
THIS VEHICLE HAS "SHUTTER" HEADLIGHTS WHICH MAKE IT UNSAFE TO DRIVE THIS VEHICLE AT NIGHT. THE SEEING DISTANCE IS VERY LOW. WHEN HIGH BEAMS ARE ON, THEY DO NOT SHINE DOWN THE ROAD BUT TO THE TREES. ONCOMING TRAFFIC DOES NOT EVEN NOTICE HIGH BEAMS ARE IN USE. I HAVE SPOKEN TO THE DEALER AND TO CHRYSLER AND HAVE BEEN TOLD THAT IS HOW THEY ARE MADE AND NOTHING CAN BE DONE. I HAVE READ SEVERAL OTHER COMPLAINTS / CONCERNS ON THE SAME ISSUE, AND RAM TRUCKS ARE BEING RECALLED DUE TO THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532665July 30, 2013
FUEL SYSTEM, GASOLINE
I BOUGHT MY VEHICLE IN MAY 2013. SO FAR I HAD TO MAKE 3 TRIPS TO THE DEALERSHIP FOR CHECK ENGINE LIGHT. FIRST, I WAS TOLD IT WAS THE FUEL CAP, IT WAS REPLACED. SECOND, I WAS TOLD IT WAS THE FUEL CAP/SYSTEM AGAIN. THIRD, I'M ASSUMING IT WAS FOR THE SAME THING AGAIN, BUT THIS TIME I WASN'T TOLD ANYTHING. NOW MY CHECK ENGINE LIGHT IS ON AGAIN. AN AGAIN, IT'S PROBABLY GONNA BE THE SAME THING AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532775July 30, 2013
EXTERIOR LIGHTING
LOW BEAM ILLUMINATION IS VERY POOR ON THIS VEHICLE AND MODEL YEAR. IN DARK AREA WITH LITTLE TO NO STREET LIGHTING IT IS VERY EASY TO VEER OFF THE ROADWAY DUE TO LACK OF VEHICLE HEADLIGHT ILLUMINATION. MY BEST ESTIMATE IS THAT THE LOW BEAMS ON THIS VEHICLE ONLY ILLUMINATE ABOUT 2 TO 3 CAR LENGTHS AHEAD. ILLUMINATION OFF TO SIDES OF VEHICLE IS ALSO VERY POOR. I WOULD TRULY BE SHOCKED OF NO ONE HAS BEEN MAIMED OF KILLED YET AS A RESULT OF THIS VEHICLES VERY POOR LIGHTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532198July 28, 2013
POWER TRAIN
I STARTED THE 2013 CHRYSLER 200 AND SHIFTED THE TRANSMISSION INTO "DRIVE". WITH MY FOOT STILL ON THE BRAKE PEDAL, I CHECKED THE MILEAGE ON OUR NEW CAR AND IT READ 139 MILES. I COULD FEEL THE TRANSMISSION ENGAGE THEN I FELT WHAT SEEMED TO BE A SECOND ENGAGEMENT BEFORE I TOOK MY FOOT OFF THE BRAKE. AS SOON AS I BEGAN DRIVING I NOTICED THE VEHICLE WAS NOT SHIFTING OUT OF FIRST (1ST) GEAR. I STOPPED THE CAR AND SHIFTED THROUGH PARK, NEUTRAL AND MANUAL IN AN ATTEMPT TO FREE UP THE TRANSMISSION BUT WHEN I STARTED DRIVING AGAIN IT STILL WOULD NOT TRANSITION OUT OF FIRST (1ST) GEAR EVEN WHEN PUT IN THE MANUAL SHIFT MODE. I DROVE IT DIRECTLY TO THE DEALER WITHOUT TURNING OFF THE VEHICLE, AND AFTER A TEST DRIVE THEY CONFIRMED THAT IT WAS NOT SHIFTING BUT STATED THEY COULD NOT FIND A CODE INDICATING ANY PROBLEM. THEY RESTARTED THE VEHICLE AND IT BEGAN TO FUNCTION NORMALLY AGAIN. THE DEALER SAID THERE WAS NOTHING THEY COULD DO, AND TO BRING IT BACK IF IT HAPPENED AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532036July 26, 2013
POWER TRAIN
TRANSMISSION DISENGAGED ON THE HIGHWAY AND THE CAR COASTED TO A STOP. AFTER WAITING 20 MIN I WAS ABLE TO LIMP OFF THE HIGHWAY, BUT THE TRANSMISSION WOULD NOT SHIFT OUT OF FIRST GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531480July 25, 2013
SUSPENSION
2013 CHRYSLER 200. CONSUMER WRITES IN REGARDS TO VEHICLE ACCELERATION PROBLEMS. *SMD THE CONSUMER STATED WHEN ACCELERATING FROM A DEAD STOP OR AT ANY SPEED, THE VEHICLE WOULD PULL TO THE RIGHT, UNLESS HE HELD THE STEERING WHEEL VERY TIGHT, IN ORDER TO KEEP THE VEHICLE STRAIGHT. THE DEALER PERFORMED AN ALIGNMENT. HOWEVER, THE PROBLEM CONTINUED. CHRYSLER CLAIMED IT WAS NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526318July 23, 2013
AIR BAGS, ELECTRICAL SYSTEM
WAS SITTING STILL IN A MEDIUM AND WAS REAR ENDED. THERE WAS NO DEPLOYMENT OF AIRBAG,OTHER SYSTEM REQUIREMENT OR NOTIFICATION. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10525579July 18, 2013
EXTERIOR LIGHTING
SINCE NEW, THIS VEHICLE HAS POOR LOW BEAM HEADLIGHTS, THAT SEEM TO BE DIRECTED DOWNWARD, MAKING NIGHT DRIVING OVER 50 MPH HAZARDOUS. AT TIMES, I MUST RELY ON THE HEADLIGHTS OF OTHER CARS TO SEE THE ROAD AHEAD. AFTER OWNING THIS CAR ONE YEAR, I CAN'T ACCEPT THIS ANY LONGER. THE DEALER AT FIRST SAID THEY COULD NOT BE ADJUSTED, BUT IS NOW WILLING TO CHECK THEM AT A FUTURE APPOINTMENT. I FOUND ADJUSTMENTS ABOVE EACH HEADLIGHT, ENGRAVED "UP AND DOWN." A SPECIAL TOOL IS NEEDED TO PERFORM THIS ADJUSTMENT. I FEEL THAT CHRYSLER NEEDS TO BE MADE AWARE OF THIS PROBLEM IN THEIR VEHICLES. I HAVE REPORTED IT TO THEIR CUSTOMER SERVICE AS CASE # [XXX]. I HAVE OWNED OVER TWENTY CARS AND THIS IS THE ONLY ONE WITH POOR LOW BEAMS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524997July 15, 2013
FUEL/PROPULSION SYSTEM
I SEE SOME CHRYSLER PRODUCTS ARE BEING RECALLED DUE TO A FAULTY VALVE IN THE GAS TANK. I HAVE A 2011 200 THAT MAY HAVE THE SAME PROBLEM. I HAVE A 16.9 GALLON TANK. AFTER 13 GALLONS, SOMETHING TURNS THE GAS PUMP OFF. IT IS IMPOSSIBLE TO GET MORE THAN 13 GALLONS IN THE TANK. I HAVE HAD THE TANK DRAINED BY CHRYSLER TO VERIFY MY CLAIM. WHICH THEY DID. THEY TOLD ME THEY WERE DESIGNED THAT WAY TO PREVENT OVER FILLING. THE LAST CHRYSLER MECHANIC I TALKED TO SAYS ITS A FLAW IN THE GAS TANK. CHRYSLER WILL NOT ADMIT THERE IS A PROBLEM. COULD THIS BE THE SAME PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525017July 15, 2013
FUEL/PROPULSION SYSTEM
4 CYLINDER 2.7L ENGINE CITY GAS MILEAGE IS ONLY 13.5 MPG. MY 2012 DODGE GRAND CARAVAN WITH A 3.6L V-6 GETS 15 MPG. THE 200 SHOULD BE GETTING AT LEAST 18-20 MPG. MY 2010 TOYOTA COROLLA GETS 23 MPG WITH THE SAME TYPE OF CITY DRIVING. THERE ARE PEOPLE COMPLAINING ALL OVER THE WEB ABOUT THE EXCESSIVE FUEL CONSUMPTION PROBLEM. CHRYSLER SHOULD FIX THE PROBLEM AND DO A RECALL. MINIMUM THEY SHOULD INSTALL AN ECO MODE BUTTON TO BRING THE MPG UP TO THE ADVERTISED MPG. THE TRANSMISSION SHIFT POINTS SHOULD BE LOWERED SO THE ENGINE DOES NOT REV TO 3000 RPMS ON EVERY SHIFT. IT IS RIDICULOUS THAT THE V6 VERSION GETS BETTER MPG. IMAGINE ALL THE PEOPLE THAT CHOSE TO GO WITH THE 4 CYLINDER TO SAVE ON GAS. CHRYSLER KNOWS THIS PROBLEM AND SHOULD HAVE ELIMINATED THE 4 CYLINDER OPTION ALTOGETHER BUT CHOSE TO OFFER IT SO SALES WOULD NOT GO DOWN FOR NOT OFFERING A 4 CYLINDER OPTION. CHRYSLER SHOULD BE PENALIZED FOR THIS, NOT THE CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524729July 14, 2013
EXTERIOR LIGHTING
CANT SEE AT NIGHT WITH THE LOW BEAMS. NEEDS TO BE REPLACED WITH A TWO BULB SYSTEM. DOES SOME ONE HAVE TO DIE BEFORE THIS ISSUE IS ADDRESSED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523727July 8, 2013
VEHICLE SPEED CONTROL, POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHRYSLER 200. THE CONTACT STATED THAT REMOVING HIS FOOT FROM THE ACCELERATOR PEDAL, THE VEHICLE WOULD CONTINUE TO ACCELERATE. THE CONTACT STATED THAT THE VEHICLE REMAINED AT A MINIMUM OF 20 MPH UNLESS THE BRAKES WERE APPLIED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER STATED THAT THE VEHICLE WAS FUNCTIONING NORMALLY. THE DEALER EXPLAINED THAT THE OCCURRENCE WAS NORMAL FOR THE NEWER MODEL TRANSMISSIONS THEY ADDED TO THE PARTICULAR YEAR MODEL. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS 1,200. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522998July 3, 2013
ENGINE, ENGINE AND ENGINE COOLING, STEERING:COLUMN
THE CHRYSLER 200 VEHICLE THAT I PURCHASED IN APRIL 2012 WAS BROUGHT IN AGAIN ON 7/1/13 FOR SERVICE DUE TO FRONT END CLANGING METAL NOISES WHICH OCCUR WHILE TURNING, BACKING UP, SLOWING AND STOPPING. THIS UNDIAGNOSED NOISE BEGAN FOLLOWING SEVERAL ENGINE STALLING EPISODES, TWO OF WHICH REQUIRED TOWING (SINCE I WAS UNABLE TO RESTART THE VEHICLE TO DRIVE IN FOR SERVICE). THE ENGINE STALLING EPISODES OCCURRED WHILE DRIVING AT 55 MPH AND AS STATED, TWICE RESULTED IN TOWING AND SERVICE. SERVICE ON THE ENGINE STALLING PROBLEM OCCURRED IN APRIL AND AGAIN IN MAY 2013. IT IS UNCLEAR WHY THE REMEDY FOR THE ENGINE STALLING WAS NOT FOLLOWED PER THE NHTSA RECALL ID # 11V487000 (ENGINE AND ENGINE COOLING) TECHNICAL SERVICE BULLETIN/CHRYSLER MANUFACTURER REMEDY- SINCE THAT RECALL HAD ALREADY BEEN PUBLISHED. IN ADDITION TO THIS SAFETY ISSUE, THE FRONT END METAL CLANGING MAY BE THE RESULT OF TOWING DUE TO THE ENGINE DEFECT AND/OR A RESULT OF ANOTHER VEHICLE DEFECT (RECALL #11V315000 - STEERING COLUMN). THIS IS A VEHICLE THAT HAS MULTIPLE PROBLEMS AND POSES A SERIOUS SAFETY ISSUE DUE TO VARIOUS PROBLEMS. IT NEEDS TO BE OFF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522931July 2, 2013
ENGINE
ENGINE MISFIRES AND STALLS AT START UP AND STALL AT STOP SIGNS. MANUFACTURED DATE 09-28-2012 AS OF JULY 2 2013 CHRYSLER HAS NOT FIX THE PROBLEM. THEY TELL US THAT THEY ARE WORKING ON IT. IT HAS BEEN OVER A MONTH WITHOUT A SOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521875June 26, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHT REDUCED SIGNIFICANTLY WHILE DRIVING APPROXIMATELY 15 MPH. THE FAILURE ONLY OCCURRED WHENEVER DRIVING DOWN AN INCLINE OR MAKING A RIGHT TURN, WHICH DISTORTED THE CONTACT'S VISION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER NUMEROUS TIMES AND THE HEADLAMPS WERE READJUSTED EACH TIME BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 62.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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