Chrysler 200 Complaints

4,225 consumer complaints on file.

#11528127June 21, 2023
SEATS, UNKNOWN OR OTHER
When my son was adjusting the seat to his height and reach, the headrest (commonly known as an AHR from my research) popped open. I was not hurt but could have been if I wasn't leaning forward at the time. I understand Fiat Chrysler is under a class action lawsuit for this very defect, yet my car is not part of the recall. Does this mean they are not liable? Do I have to join the class action lawsuit to get them to repair my headrest at no cost to me? I can take photos but I'm using an i-phone and my computer does not recognize the file extension. Thank you for your guidance in this matter, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528141June 21, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
2022 Winter - Had to spend 2,000.00 replace the Heater Core. This should of been covered in my books. I called Damion Chrysler to report this issue. They claimed they were not aware of such an issue. But if you look at all the reviews they say factory left extra gunck/sealer is why the heater quit blowing hot air on one side. 2023 Summer - Now my A/C isn't blowing cold air. But gargage was able to locate the leak and repair this. Have had both Drivers & Passengar Window Motors/Regulators replaced 2020 - 2022 Now in 2023 same issue with my back windows. Had power to it so replaced the Master Power Switch with a 200.00 new switch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526532June 12, 2023
POWER TRAIN
The contact owns a 2015 Chrysler 200. The contact stated that while driving at various speeds, the vehicle failed to downshift and was jerking and hesitating. There was no warning light illuminated. The vehicle was taken to an independent mechanic where the transmission was replaced; however, the failure persisted. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526160June 9, 2023
ELECTRICAL SYSTEM
Throttle- My car just shut off and won't turn back on I had a computer update last week and then a week later i shut the car off like normal and tried to turn it back on and it wouldn't do nothing. The Dealership did a pcm update of service bulletin 18-020-17 on 6-1-23. I had drove for 2.5hrs without any warning lights or anything suggesting a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526025June 8, 2023
AIR BAGS
B0028-13 is the code that appears when a scanner tool is used because the "service airbag system" warning message came on. Reading the other U-Tube post concerning this problem it seems to be common and a possible danger to the driver and the front passenger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524431May 30, 2023
SERVICE BRAKES
2 weeks ago on approximately May 14th I was backing out of my drive way and my brake pedal was hard and I was barely able to stop my car. It takes approximately 3 to 4 car lengths to fully stop at 10 mph. I replaced the brakes and bled the brakes properly but I have come to the conclusion that the brake booster has gone bad. My safety and others is at risk due to the length of time it takes to stop and the lack of stopping power. I am unable to take it to a dealer as it doesn't run at the present time. The abs and park brake lights were on and the dash says to service electronic braking system. I am trying to get this fixed asap as I need transportation to and from work and I am not trying to put my wife or son in any danger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523945May 26, 2023
POWER TRAIN, VEHICLE SPEED CONTROL
Any time I am coming to a stop from 40/45 mph the car would accelerate although I am breaking! This is not safe. It happens randomly while driving I could be in traffic and it will accelerate soon as I put my foot on the break.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523971May 26, 2023
AIR BAGS, ELECTRICAL SYSTEM:HORN
The contact owns a 2013 Chrysler 200. The contact stated that while driving, the horn was continuously making an abnormal blaring sound. The air bag warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the TIPM needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the vehicle was not covered under a recall and referred her to the NHTSA Hotline. The contact stated that the failure was like NHTSA Campaign Number: 16V668000 (Seat Belt, Air Bags). The failure mileage was approximately 200,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523540May 23, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
car has always ran great no problems. i go to leave house and as soon as i drive maybe 100 ft all the dash lights came on started flashing and chimming. engine also reved up which was crazy i was terrified of rear ending someone. i hit brake but it kept doing it. ive had two different shops run a scan and they say too many codes to know. And tell me to take to dealership. i bought car brand new back in 2012. i just need to know what to do now?? the speedometer went to zero and cold hot hand went to c its like the computer wasnt sending messages to the proper places.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522875May 19, 2023
ENGINE
The contact owns a 2013 Chrysler 200. The contact stated that while driving at an undisclosed speed, the vehicle jerked and stalled. The vehicle failed to restart. The oil warning light was illuminated. The contact stated that the vehicle was inspected by an independent mechanic for multiple undisclosed failures; however, the failure recurred. The vehicle was then inspected by another independent mechanic and the contact was informed that the failure was related to the NHTSA Campaign Number: 13V552000 (Engine). The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was informed that the VIN was included in an unrelated recall. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522969May 19, 2023
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I was barely coming off of the freeway during traffic hour when my dashboard randomly indicated to shift into parking gear, which I did, and then the car turned off on me right before at the top of a downhill. I couldn't shift into neutral and couldn't get the car to turn back on. There I was in the hot weather with a car in the middle of the road right off of the freeway exit without a clue as to what happened. I had to get towed and the vehicle is now at the dealer; they won't be able to take a look at it until 5 days after the occurrence.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522614May 18, 2023
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522738May 18, 2023
ENGINE
After reversing and car is put into drive it shuts off or jerks forward and accelerates. If car tank is filled car will shut off after attempting to drive it. Will shut off during driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522478May 17, 2023
POWER TRAIN
Son was driving car and pulled out of gas station and heard a loud "bang" from under the hood and the car immediately died and he had to coast into a safe spot off of the street. Check Engine light came on and message "Service Transmission". Will not move forward now and whirring noise when placed into Drive. Towed to transmission shop that said there were several Transmission codes (TCM Monitor Processing and TCM Failure Undetected). The car has 59000 miles on it and the transmission needs replacing. Similar to other complaints seen on here for the 2015 Chrysler 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522531May 17, 2023
VEHICLE SPEED CONTROL, STRUCTURE:BODY
I was parked in a parking lot backing out of a space. I was too close to the right curb so I put the car in drive to go forward to straighten out the tires. The gas accelerated abruptly and would not stop when I pressed the brake. The car jumped the curb/sidewalk and plowed into the parked car in front of me. The gas continued to accelerate pushing the vehicle in front of me about 5 feet back. The car did not stop until I jammed it into park. My bumper was ripped off when backing up was caught in the grill of the vehicle it collided with. I had both feet on the brake pad trying to stop the car and it would not stop. A very frightening experience. I have read several posts on this acceleration problem and believe there should be a recall. Not a good experience to remember Chrysler by.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11522570May 17, 2023
SEATS
The driver head rest deployed while sitting and turned off. The safety pin sheared off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522042May 15, 2023
ELECTRICAL SYSTEM, POWER TRAIN
On 5/8 a conversation took place with a Chrysler Customer Service representative which was recorded. The representative acknowledged that the TCM going out is common due to the Transaxle Control Harness recall. The representative acknowledged this has not become a recall yet but this is a known problem and issue with the vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521799May 13, 2023
SEATS, AIR BAGS
A couple of years ago my passenger head restraint deployed while parked and would not reset. I was charged $652.00 to re place. Chrysler later reimbursed me for this expense and extended my warranty for this for one year. Two days ago the driver side activated while the car was parked. That means the warrant extension had passed. Did some research and this is a common problem caused by the weakening of the plastic that is under pressure of the retaining springs. This problem not only affects the Chrysler 200, but 300s and several keep and Dodge vehicles manufactured between 2010 and 2015. It is just by the grace of God no one has been injured. Mileage was 78000 the first time and 106500 the second time
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520874May 8, 2023
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
While backing up in my parking space, my car completly shut off. The steering was locked and the car would not start back up. I had to disconnect the battery to get it to restart
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521059May 8, 2023
AIR BAGS
Ever since I first got the car, the moment I drove off the lot, the air bag system message popped up. I would take it back to the dealer, they would wiggle a few things around, I'd get it back, and the safety bag light STILL came on. I took it in about 5-6 times and still no fix. It was until my insurance expired that they said they could replace the whole thing for thousands of dollars. I still get the message on the car. If I crash, they bags will not go off, and the car company does not care. This happened with a family member of mine with the same car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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