Chevrolet Traverse Complaints (2024)

144 consumer complaints on file.

• #11600178July 8, 2024
  POWER TRAIN

  On May 14 a service bulletin was released by GM for an issue with the transmission #N242446290 causing a reduced acceleration suddenly and finally zero acceleration after a few minutes unexpectedly. I purchased this car brand new on [XXX] and was not made aware of this potential problem. On [XXX] we took a family vacation road trip from TX to Gatlinburg, TN. The transmission failed and the engine gave zero acceleration the night of [XXX]. I had to have GM roadside tow the vehicle to a Chevy dealer there in Tennessee and then rent a car out of my own pocket to drive home. This is a safety hazard for sure with the vehicles listed on this bulletin as it gives no warning of failure while driving. I was pulling onto the road with traffic when the engine light came on and I lost all power, unable to move out of the way. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11598972July 4, 2024
  STRUCTURE:BODY, SEATS

  3rd row headrest will not go down when straps are pulled to put the seat down. This prevents the 3rd row from being able to be put down. Summit white paint chipping/peeling within 2 weeks of ownership. Normal driving, no gravel. Under 1,000 miles.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11596013June 23, 2024
  SERVICE BRAKES

  While car was in motion a warning suddenly came onto screen stating "Brake assist problem, service asc, vehicle speed will be reduced for safety". Pedal was very hard to press, and was almost impossible to stop car with the speed less then 20 mph when the problem occurred. Dealer reports that the Master brake Cylinder needs replaced. This car has less then 500 miles on it at time of occurrence. At this time I am unaware if part is being evaluated as a safety issue. The dealer has been unable to get GM to provide a replacement part.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11595631June 21, 2024
  FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: AUTOMATIC SYSTEM BRAKING

  1. When reversing, the emergency braking is very sensitive. On 6/20, it was pouring rain and every time I tried to back out the car kept slamming on the brakes thinking there was an object in the way. it also happened when we were leaving an appointment that same day. It wasn’t pouring rain, but rain was dripping down the back of the car and the car slammed on the brakes at least 5 times trying to back out. This also happened before when backing put of a parking spot and there was a shadow behind my car. The car kept slamming on the brakes thinking there was an object there. 2. Very jolting and unexpected movements. Not safe when trying to back out. 3. Unable to reproduce at the dealer. Took to the dealership on 6/20 after this happened. It was no longer pouring rain at that time, so was unable to reproduce the issue. 4. No inspection. The dealership did look at the sensors to make sure they weren’t pushed in or obstructed. 5. No warning prior to the issue.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0