Chevrolet Tahoe Complaints (2016)

257 consumer complaints on file.

#11405678March 30, 2021
SERVICE BRAKES
WHILE APPLYING BRAKE PEDAL PRESSURE AT SLOW SPEEDS (UNDER 15 MPH), AND WHILE IN REVERSE GEAR, MY 2016 CHEVROLET TAHOE LS FAILS TO STOP. THE BRAKE PEDAL ALSO APPEARS TO LOSE POWER ASSIST AND WILL NOT DEPRESS EVEN UNDER EXTREME FOOT PRESSURE APPLICATIONS. THIS RESULTS IN THE VEHICLE CONTINUING TO ROLL UNCONTROLLABLY. THE CONDITION ALSO OCCURS WHEN IN DRIVE (ALBEIT NOT AS FREQUENTLY AS WHILE IN REVERSE) AND ALSO AT SLOW SPEED. VEHICLE WAS BROUGHT IN TO ATLANTIC CHEVROLET (NY) FOR A RECALL BUT THE CONDITION WAS NOT RECTIFIED. THIS CONDITION OCCURS INTERMITTENTLY BUT IS EXTREMELY PRECARIOUS IN PROXIMITY TO PEDESTRIANS AND OTHER VEHICULAR TRAFFIC. RECALL # N192268490 NHTSA CAMPAIGN NUMBER: 19V645 AND 20V603
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403380March 16, 2021
ELECTRICAL SYSTEM, STEERING
WHEN I START TAHOE SERVICE STABILITRAK, SERVICE POWER STEERING, STEERING ASSIST REDUCED DRIVE WITH CAUTION, AND PARK ASSIST OFF ALL FLASH ON DASH. BRAKE LIGHT, ABS LIGHT, AND STABILTRAK LIGHT ARE ALL ON. THERE IS NO POWER STEERING WHILE DRIVING.TAHOE HAS BEEN AT DEALERSHIP FOR A WEEK NOW. THEY HAVE NOT BEEN ABLE TO FIND THE SOURCE OF THE PROBLEM.TAHOE ONLY HAS 60,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399193March 4, 2021
AIR BAGS
VEHICLE SHOWED "SERVICE AIR BAG" MESSAGE ON DASH DISPLAY COMES ON EVERY TIME VEHICLE IS STARTED. TOOK VEHICLE TO NICK MAYER GM IN LEWISBURG,TN AND AFTER DIAGNOSIS IT WAS DETERMINED TO NEED A PASSENGER SIDE AIR BAG SYSTEM REPLACED AT A COST OF 1380.00 VEHICLE WAS PURCHASED NEW FROM THIS DEALERSHIP BY ME AS THE ONLY OWNER AND HAS 34000 ACTUAL MILES THE VEHICLE WAS IN MOTION AT THE FIRST WARNING ON A CITY STREET,.DEALERSHIP TOLD ME THAT WITH THIS CONDITION COMPLETE AIR BAG SYSTEM IS NON FUNTIONAL CAN YOU HELP ME GET THIS FIXED??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396271February 15, 2021
SEAT BELTS
THE RIGHT CENTER ROW SEAT BELT RETRACTS SLOWLY AND NOT ALL THE WAY LEAVING IT LOOSE HANGING. NO TWISTS ARE FOUND IN THE BELT ITSELF CAUSING AN OBSTRUCTION TO RETRACTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394718February 4, 2021
SERVICE BRAKES
ON JANUARY 29, 2021, MY 2016 TAHOE LT, WITH 69,676 MILES, EXPERIENCED A "BRAKE VACUUM ASSIST PUMP FAILURE". THE VEHICLE WAS ON A FLAT SURFACE (DRIVEWAY), IN REVERSE, MOVING VERY SLOWLY BACKWARD, WHEN I ENGAGED THE FOOT BRAKE PEDAL IT WAS HARD AND WOULD NOT STOP THE VEHICLE IMMEDIATELY, THE VEHICLE EVENTUALLY STOPPED AFTER AN ABNORMAL DISTANCE (WITHOUT WARNING THE BRAKES FAILED TO ENGAGE). ONCE I STOPPED, I TURNED OFF THE IGNITION, WAITED A FEW MINUTES, THEN STARTED THE IGNITION AND NO WARNING SENSORS/ LIGHTS WERE DISPLAYED. I THEN PLACED THE VEHICLE IN DRIVE TO CHECK THE BRAKES. I MOVED FORWARD SLOWLY, WHEN I PUSHED THE FOOT BRAKE PEDAL IT WAS ONCE AGAIN HARD CAUSING ME TO PUMP THE BRAKES WHICH CAUSED THE BRAKE PEDAL TO BECOME FLUTTERING AND THE PEDAL WAS PUSHED TO THE FLOOR, THE VEHICLE EVENTUALLY STOPPED AFTER AN ABNORMAL DISTANCE (WITHOUT WARNING THE BRAKES FAILED TO ENGAGE). BECAUSE OF THE SEVERE SAFETY RISK, I HAD NO CHOICE BUT TO REPLACE THE 'BRAKE VACUUM ASSIST PUMP' ON FEBRUARY 2, 2022, AT MY COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388833January 19, 2021
POWER TRAIN
SAFETY PROBLEM- TRANSMISSION IS SHUDDERING. CAR STOPPED - PULLING OUT INTO TRAFFIC, CAR HESITATES TO MOVE AND FEELS LIKE ITS IN NEUTRAL WHILE PRESSING THE GAS THEN FINALLY VIOLENTLY JERKS INTO GEAR. CAR DRIVES AS IF TRANSMISSION IS SLIPPING. RPM IS FLUCTUATING. CAR ALSO HAS A WEIRD VIBRATION - TRANSMISSION SHUDDER. THIS IS A LIFE THREATENING ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387584January 11, 2021
FUEL/PROPULSION SYSTEM, POWER TRAIN
WENT THRU THE CAR WASH AND THE CAR FILED UP WITH GAS FUMES ON MY WAY HOME SITTING AT A STOPLIGHT THE FUMES CAME THRU THE VENTS.EYES WERE BURNING IT WAS SO STRONG I ALSO HAD TO PUT A NEW TRANSMISSION AT 90,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382994December 11, 2020
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
SERVICE STABILITRAK, STABILITRAK INITIALIZING, STEERING ASSIST REDUCED DRIVE WITH CAUTION, AND PARK ASSIST OFF ARE ALL DASH ERRORS ON 2016 CHEVY TAHOE THAT DEALER IS UNABLE TO FIX AFTER SEVERAL ATTEMPTS AND COSTLY REPAIRS WHICH RESULTED IN FULL CONTROL OF VEHICLE DRIVING ON HIGHWAY AND ROADS. STEERING TIGHTENS, ABS BRAKING AFFECTED AND TRACTION IS REDUCED WHEN VEHICLE IS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377224November 30, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
ITS SEEMS THAT THE ABS COMPUTER STOPPED WORKING AND THE BREAK AND TRACTION CONTROL ASSIST ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375921November 23, 2020
UNKNOWN OR OTHER
GPS NAVIGATION SYSTEM IS FAULTY. NOT COMMUNICATING WITH ON STAR. MAP POSITION SHOWS TAHOE SOMEWHERE IN THE ATLANTIC OCEAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374315November 12, 2020
STRUCTURE:BODY
THE EXTERIOR PAINT STARTING FADING, CLEAR COAT NOT HOLDING UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365564October 21, 2020
SERVICE BRAKES
VEHICLE EXPERIENCES DELAYED STOPPING AT LOW SPEEDS. THE INITIAL INCIDENT OCCURRED ON 10/16/20 WHILE APPROACHING A 4 WAY STOP--THE VEHICLE ROLLED THRU THE STOP. ON 10/21/20 IT OCCURRED AGAIN WHILE PARKING THE VEHICLE, PULLED UP SLIGHTLY AND STOPPED TO PUT IN REVERSE, BUT THE VEHICLE CONTINUED TO ROLL. NO ACCIDENTS OCCURRED IN THESE SITUATIONS AS NO OTHER VEHICLES WERE AROUND. OWNER'S HUSBAND INSPECTED BRAKE PADS AND ALL WERE WITHIN SPECIFICATION AND BRAKE FLUID WAS AT APPROPRIATE LEVEL--NOTED THAT WHEN THE BREAK PEDAL WAS DEPRESSED MULTIPLE TIMES THE PRESSURE COULD BE FELT BUILDING AT THE PEDAL BUT VEHICLE WOULD STILL ROLL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361925September 29, 2020
POWER TRAIN
THE TRUCK AT TIMES WILL DOWN SHIFT ON ITS OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361277September 26, 2020
POWER TRAIN
ON SEPTEMBER 12, 2020 VEHICLE HAD A ROUGH IDLE AND TRIED TO STALL AT THE FIRST STOP MADE AFTER CAR SAT FOR A FEW HOURS CAR DID NOT STALL COMPLETELY. AT THE SECOND STOP AT A RED LIGHT, THE VEHICLE STALLED, WAS PUT INTO PARK AND RE STARTED. EVERY TIME THE VEHICLE CAME TO AN IDLE IT STALLED FOR THE DURATION OF THE TRIP HOME. EVERY TIME THE VEHICLE STALLED IT SHUT OFF VERY VIOLENTLY AND JUMPED FORWARD. THIS WOULD HAVE CAUSED AN ACCIDENT HAD THERE BEEN A VEHICLE IN FRONT OF ME. IT FELT AS IF I WAS REAR ENDED. VEHICLE SAT OVER NIGHT AND WAS TEST DRIVEN THE NEXT DAY AND PROBLEM SEEMED TO GO AWAY. IDLE WAS A LITTLE ROUGH AND THE VEHICLE ALSO RAN SLIGHTLY ROUGH WHILE DRIVING. AT THIS POINT NO CHECK ENGINE OR DASHBOARD LIGHTS WERE ON AND ALL GAUGES SEEMED NORMAL. CAR WAS DRIVEN ALMOST EVERY DAY AS NORMAL, APPROXIMATELY 60 MILES A DAY 4 DAYS A WEEK WITH NO OBVIOUS PROBLEMS AND ONLY A SLIGHTLY NOTICEABLE ROUGH IDLE AND ROUGH DRIVE. TODAY, SEPTEMBER 26, 2020, TWO WEEKS LATER, THE VEHICLE WAS DRIVEN 30 MILES AFTER SITTING OVER NIGHT AND SAT FOR 8 HOURS. WITHIN 2 MILES OF DRIVING THE VEHICLE AFTER SITTING FOR THE 8 HOURS, THE VEHICLE WAS HAVING SEVERE PROBLEMS SHIFTING INTO THE APPROPRIATE GEAR AND THE RPM WAS ALL OVER THE PLACE. THE SPEED OF THE VEHICLE WAS EXTREMELY DIFFICULT TO CONTROL AND EASILY COULD HAVE CAUSED AN ACCIDENT. THE VEHICLE WAS ABLE TO GO APPROXIMATELY 2 MORE MILES. AFTER THE VEHICLE CAME TO A STOP AT A RED LIGHT, I TRIED TO ACCELERATE AND THE VEHICLE DID NOT MOVE FORWARD. THE RPM WAS GOING UP, THE ENGINE WAS RUNNING, AND THE VEHICLE WAS IN DRIVE BUT ACTED LIKE IT WAS IN NEUTRAL. I TRIED PUTTING THE VEHICLE IN PARK AND BACK INTO DRIVE WITH NO SUCCESS. I ALSO TRIED TURNING THE VEHICLE OFF AND RE STARTING IT WITH NO SUCCESS. THE VEHICLE BLOCKED TRAFFIC AND WAS IN AN UNSAFE LOCATION UNTIL A TOW TRUCK CAME AND MOVED THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351680August 27, 2020
UNKNOWN OR OTHER
WENT TO THE DEALER TO FIX MY AC OVER A MONTH AGO WAA TOLD PART NEEDED WAS ON INTERNATIONAL BACK ORDER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350063August 18, 2020
SERVICE BRAKES
AS I APPROACHED A RED LIGHT THE BRAKE PEDAL DEPRESSED NEARLY TO THE FLOOR AND WITH NO WARNING A POPPING NOISE SOUNDED FROM THE VEHICLE FOLLOWED BY THE BRAKE PEDAL SUDDENLY DEPRESSING COMPLETELY INTO THE FLOOR. I WAS ABLE TO SAFELY PULL THE VEHICLE TO THE SIDE OF THE ROAD AND GET THE VEHICLE TO A SAFE LOCATION GIVEN THE LACK OF BRAKING ABILITIES. THIS IS A SEVERAL TON VEHICLE AND I EXPECT THE BRAKES TO WORK AT ALL TIMES. THIS IS UNACCEPTABLE. I BROUGHT THE VEHICLE TO THE DEALER ONCE BEFORE TO REMEDY THIS RECALL BUT IT WAS CLEARLY NOT FIXED. THE LOSS OF BRAKING ABILITY WAS FOLLOWED BY A MESSAGE ON THE DASH STATING "SERVICE BRAKING SYSTEM IMMEDIATELY", FOLLOWED BY "SERVICE BRAKE ASSIST". A LIGHT ILLUMINATED ON THE DASH AS WELL AND I AM UNSURE OF THE SPECIFIC MEANING OF THIS LIGHT. A SECOND LIGHT SHOWING "ABS" WAS FLASHING TO ALSO CATCH MY ATTENTION TO THE CURRENT ISSUE AT HAND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338920July 12, 2020
POWER TRAIN
HAD VEHICLE WORKED ON AND TRANSMISSION STARTED ACTING UP AFTER GOT TRUCK BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338154July 8, 2020
UNKNOWN OR OTHER
HOLE HAS FORMED IN THE CONDENSER WHERE A FAULTY WELD WAS MADE CAUSING ALL FREEON TO LEAK OUT AND THE AIR CONDITIONING SYSTEM STOP WORKING. I AM DISABLED AND HAVE RHEUMATOID ARTHRITIS AND GM IS NOT RECALLING THIS PART DUE TO NO SAFETY ISSUES. HOWEVER, FOR ME THIS IS A HEALTH AND SAFETY ISSUE AS I CANNOT BE IN A VEHICLE WITHOUT AIR CONDITIONING IN MY STATES EXTREME SUMMER TEMPERATURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329998June 22, 2020
SERVICE BRAKES
IN SEVERAL INSTANCES THE 2016 TAHOE LTZ WILL NOT STOP IF YOU ARE GOING SLOW LIKE IN A DRIVE THRU OR PICKING UP KIDS FROM SCHOOL I HAVE HAD THE TAHOE IN FOR THE REPROGRAMMING OF THE VACUUM PUMP BUT IT STILL DOES IT NOTICED IT THE OTHER DAY WHEN BACKING THE BOAT IN THE WATER I HAVE HAD IT TO THE DEALERSHIP A COUPLE OF TIMES I HAVE HAD THE BACK BRAKE CALIBERS REPLACED AT MY OWN EXPENSE I HAVE CONTACTED THE DEALERSHIP A FEW TIMES TO TELL THEM THAT THE RECALL THEY SAID THEY FIXED IS STILL NOT FIXED THEY SAID THEY DID WHAT THE RECALL CALLED FOR I AM JUST LETTING YOU KNOW THAT I DO NOT THINK THE REPROGRAMMING WORKS IT IS STILL AN ISSUE I AM FOR CERTAIN THIS IS NOT THE FIX FOR THE 2016 CHEVY TAHOE BRAKE VACUUM PUMP PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327633June 7, 2020
STRUCTURE:BODY, UNKNOWN OR OTHER
I HAVE A 2016 TAHOE THAT I PURCHASED NEW FROM DEALER. I HAD ALSO PURCHASED A PROTECTION PLAN WITH FINISHING TOUCH THAT THEY TALKED US INTO WHEN WE BOUGHT THE CAR ON THE PAINT AND INTERIOR. 3.5 YEARS INTO OWNERSHIP THE PAINT ON THE HOOD AND ROOF FADED. WE CONTACTED THE PROTECTION PLAN AND THEY WERE MORE THAN WILLING TO TAKE CARE OF. THEY SENT AN ADJUSTER OUT AND HE CLASSIFIED AS CLEAR COAT FAILURE. THEN THE RUN AROUND STARTED. I CONTACTED CHEVROLET AND I CONTACTED THE DEALERSHIP. WE TOOK THE CAR TO THE DEALERSHIP AND TALKED WITH THE ASSISTANT MANAGER IN THE SERVICE DEPARTMENT. HE BROUGHT OUT THE MANAGER AND HE CONFIRMED THAT IT WAS PAINT FAILURE. SO THEN THE DEALERSHIP GETS INVOLVED WITH CHEVROLET. THE FIRST CALL COMES BACK AND SAYS THEY WILL COVER 20%. I TOLD THEM THAT SOME ONE WAS GOING TO COVER THE REPAIRS AND IT WON'T BE ME. THEY SOLD ME A PROTECTION PLAN THROUGH FINISHING TOUCH FOR THE PAINT AND THE INTERIOR SO SOMEONE NEEDS TO COVER THE DAMAGE. AFTER A FEW DAYS I GET A CALL STATING THAT BETWEEN THE DEALERSHIP, CHEVROLET AND FINISHING TOUCH IT WOULD BE REPAIRED AT NO COST. NOW IT GETS BETTER. WE TOOK THE VEHICLE BACK TO THE DEALERSHIP TO HAVE THE HOOD AND THE ROOF REPAINTED. AFTER A WEEK AT THE BODY SHOP THE CAR IS READY TO BE PICKED UP. WE WALK UP TO THE CAR AND IT IS ALL SHINY AND LOOKING GOOD. BUT THE COLOR DOESN'T MATCH. WE CALL THE SERVICE MANAGER OUT AND HE SAYS HE CAN'T SEE THE ISSUE. THE TAHOE IS A BROWNSTONE METALLIC AND THE HOOD IS MORE BRONZE THAN THE REST OF THE VEHICLE. HE TELLS ME HE CAN GET THE PAINT MANAGER TO COME SPEAK TO ME BECAUSE HE CAN'T SEE THE PROBLEM. THIS IS A OVERCAST DAY SO IT DOESN'T SHOW REALLY BRIGHT BUT MY HUSBAND AND I CAN SEE THE DIFFERENCE. WHILE WE ARE WAITING FOR THE MANAGER FROM THE BODY SHOP TO ARRIVE WE WALK AROUND THE VEHICLE. DEALERSHIP STATES CHEVROLET WILL NOT BLEND THE PAINT TO MATCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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