Chevrolet Tahoe Complaints (2017)

175 consumer complaints on file.

#11450621February 5, 2022
SERVICE BRAKES
The brakes do not respond at low speeds/stop and go traffic. There is a grinding noise and the car continues to move forward even pressing down fully on break. I had it checked in Nov 2021 for this issue and the dealership said it was the rear brake pads and replaced them. It happened again today so not fixed. No warning lights come on but I am extremely nervous as I almost hit the car in front of me as we waited at a light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448446January 22, 2022
POWER TRAIN
4 days after getting an oil change, new tires, and a safety inspection I was driving to pick up my kids from school and my 2017 Tahoe stopped accelerating on the freeway. Was able to drive 15mph back to the mechanic who told me the transmission was shot. Needs a whole new transmission, estimated to be $6,000 and a 5 week delivery time. Not only that, mechanic said I’m the 3rd Chevy in the shop with the same problem waiting for a brand new transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442673December 4, 2021
POWER TRAIN, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My Tahoe had been making bad noises for several days, no check engine light on. Was driving with my children and went to pull out onto US-127 and the car wouldn't go in drive. Then to get out of the road I couldn't even go in reverse putting me and my three children in danger. My Tahoe has 82,000 miles and is only 4 years old. The transmission has been confirmed by multiple Shops that is always the problem with these Tahoe's.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442349December 1, 2021
POWER TRAIN
Vehicle was driving fine when parked. 12 hours later, I went to move it from my front driveway to the carport. It started fine and when I put it in drive and pressed the accellerater it wouldn’t move. I pressed it again and the vehicle jerked forward into my lawn causing me to brake hard. I put it in reverse and it backed up fine. Again, I put it in drive but it wouldnt go forward. It acted as if it was in neutral. I turned it off and tried again receiving the same results. Had it towed to dealership. Transmission flush performed but didn’t remedy the problem. Needs a total new transmission at 66,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439695November 8, 2021
SERVICE BRAKES
The contact owns a 2017 Chevrolet Tahoe. The contact stated while the vehicle was at a standstill at a traffic light while depressing on the brake pedal, the vehicle began to shake. The contact stated no warning light was illuminated. The contact stated she continued driving and experienced the failure three times. The contact stated on the last incident she was able to park on the side of the road. The contact had another person drive the vehicle and experience the failure while parking the vehicle. The contact took the vehicle to the local dealer, where it was diagnosed with needing the vacuum pump to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437373October 19, 2021
SERVICE BRAKES
Brake assist warning after brakes began to fail. Had trouble stopping in line at drive through. Strange sensation in break peddle and pressure changed from loose to real tight. Looked up recall, but said there are 0 recall services needed. Scary
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437014October 16, 2021
POWER TRAIN
I was driving this vehicle in rush hour traffic and the check engine light came on and it suddenly lost power and wouldn't shift gears. I pulled off the road and placed the vehicle in park. At that moment I received an email from Chevy OnStar stating my transmission had a problem and to take it to the dealership. I had it towed to the dealer and was informed that the torque converted had failed and there were metal bits in the transmission fluid. The transmission had to be completely replaced to the tune of $6450.00. This vehicle has under 67K miles. There were no warnings prior to this incidence. This vehicle has been maintained at the prescribed GM service intervals.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435478October 4, 2021
SERVICE BRAKES
At low speeds mainly backing up the abs will kick in on dry blacktop. Sometimes slowing down for a stop sign i can feel the brake pedal pulsing which leads me to believe its the abs kicking it when its not supposed to be. The tahoe has newer brakes and new tires.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434805September 28, 2021
POWER TRAIN, SERVICE BRAKES
Brakes fixed as part of recall. Transmission is recent problem and has since been fixed. Code p0741tcc pump , metal in pan, torque converter coming apart, valve stuff off. Our transmission failed and had to be replaced. When reviewing with staff, no surprises. They were aware that this transmission can be problematic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430034August 22, 2021
Carry Handle, Shell, Base
Plastic shell has come unattached. It cannot be put back together manually.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427850August 5, 2021
SERVICE BRAKES
1) "Service Brake Assist" sometimes appears on the dashboard when I start my vehicle. When this occurs, the brake pedal is extremely difficult to push, and increasing stopping distance is required because the vaccuum level drops. 2) Since the Electronic Brake Control Module resets within the vehicle's computer when the vehicle is turned off/back on again, the dealership cannot duplicate the problem; as it does not happen all the time. 3) There is an active recall no. 19V645000; Recall date: September 6, 2019; on the make and model year of my vehicle - 2017 Chevy Tahoe - for this exact issue; however, my specific VIN does not have any recalls tied to it. If you can please add my VIN to the same issue happening with recall no. 19V645000, I would appreciate it. 4) I contacted GM, and all they kept telling me is my vehicle does not have a recall tied to my specific VIN; however, my 2017 Chevy Tahoe is exihibiting the exact same symptoms as that which is listed in recall no. 19V645000. The solution is for the dealership to reset the Electronic Brake Control Module; however, they will not do so because they cannot replicate the issue and my VIN is not coming up on the recall list for my vehicle. 5) In the recall notice, it states that GM "has not yet provided a notification schedule", so if you can possibly let me know if my vehicle will be recalled for this issue, I would appreciate it since not having acceptable brakes to the vaccuum level drop is a safety issue. Thanks for your time! Please feel free to contact me with any questions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423260July 2, 2021
WHEELS
2017 Tahoe Premier 4WD with 53,000 miles. Originally had a tire going low so I took it to a Discount Tire to find leak. Upon inspection, they found significant corrosion on the inside of the wheel. After finding this out, I found that NHTSA along with GM issued a Service Bulletin for this problem. (Bulletin No: 08-03-10-006G). I called GM corporate and put together a case number then took it to a GM dealer for verification. Upon inspection, it was found that all four wheels were severely corroded and needed replacing. I was informed that GM is only giving a 20% assistance on the replacements with $3,800 out of my pocket. I do not agree. This should not just apply to a 3yr/36,000 mile warranty. This is a known defective product from GM and should be replaced with no out of pocket expense to me. This should not be considered normal wear and tear. Furthermore, with the possibility of tire pressure loss, this could cause an accident that could harm my family and potentially others.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420873June 14, 2021
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
I have a 2017 Chevy Tahoe with 77,000 miles on it. I will have it 4 years Labor Day Weekend. I get all the regular service and oil changes on it in a timely fashion. Last week I was driving my daughter to a friends house and there was a tapping sound. The car did not sound right. Suddenly the engine light illuminated and was blinking. The car smelled of gas. Thankfully I wasn't too far from home. I had to drive on a highway to get back to my house. I could only go about 30 mph. It was very dangerous. I had my hazards on but people were still beeping at me since I was causing a safety hazard for myself and others. I managed to get home safely and called the dealership. I dropped my car off the next morning since it is not drive-able. The service rep said it was going in as an emergency. After 5 days they finally looked at it. They did not give me a loaner. If I wanted a loaner I was required to pay $46/day. The rep said the repairs to my 3 year old car wont be covered and it will cost over $5,000 to fix the engine. It is a known engine issue to Chevy corporate bulletin 15-06-01-002H Engine Misfire/tick noise, malfunction Indicator Lamp Illuminated. It is common in 20-15-2019 Tahoe and Suburban. I had to borrow a 12 year old car to drive around my 4 children because my 3 year old car has a bad engine. Ethically how can Chevy require their customers to cover a cost of an engine that they know is faulty. There was nothing that I did to cause this issue. I will never purchase another chevy. SHAME ON PARAMUS CHEVROLET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416357May 12, 2021
UNKNOWN OR OTHER
RADIO MY LINK SWITCHES AND CAUSES YOUR DISTRACTION WHILE DRIVING. THE SCREEN SWITCHED NAVIGATION, RADIO, PHONE LINKS AND CAUSES MAJOR DISTRACTION WHILE DRIVING. THIS IS VERY UNSAFE AND HAS CAUSED ME TO BE STARTLED AND DISTRACTED. IT HAPPENS WHILE MOVING AND STATIONARY. IT HAPPENS INTERMITTENTLY SOME DAYS THEN CONSTANT OTHER DAYS AND REQUIRES YOU TO POWER-DOWN THE MY LINK TO NOT BE DISTRACTED. THIS IS VERY UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414099April 27, 2021
POWER TRAIN
MY WIFE WAS DRIVING ON THE INTERSTATE THROUGH BIRMINGHAM, AL AND MY 2017 CHEVY TAHOE LT LOST POWER. THE TRANSMISSION HAD ONE INSTANCE OF A HARD SHIFT DURING HIGHWAY DRIVING, THEN JUST FAILED. SHE WAS LUCKILY ABLE TO MAKE IT TO THE SIDE OF THE INTERSTATE SAFELY, TRIED TO SHIFT IT INTO DRIVE AND THE CAR ROLLED BACKWARDS. HAD IT TOWED TO HENDRICKS CHEVY AND THEY FOUND BURNT TRANNY FLUID AND INDICATED THE PLANETARY GEAR APPEARED DAMAGED. THIS TRUCK IS ONLY 4 YEARS OLD WITH ONLY HIGHWAY MILES AND THE TRANSMISSION NOW NEEDS TO BE REPLACED. CHEVROLET SHOULD BE REPLACING THESE AT NO CHARGE AS THIS IS A COMMON PROBLEM WITH THEIR 6 SPEED TRANSMISSION. THERE WERE MULTIPLE TAHOES IN THE SAME SHOP FOR THE SAME PROBLEM. I HAVE BEEN A CHEVY FAN ALL OF MY LIFE BUT NOW RETHINKING THAT AS THEY DO NOT STAND BEHIND THEIR PRODUCT. THE CODE YOU NEED TO WATCH OUT FOR IS THE P0796 CODE, WHICH IS A FLUID PRESSURE FAILURE. IF YOU RECEIVE THIS CODE, YOU ARE LIKELY GOING TO HAVE TO PAT 4-6K FOR A TRANSMISSION. STEP UP TO THE PLATE CHEVY AND TAKE CARE OF YOUR CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413708April 24, 2021
AIR BAGS
SEVERE BURNS TO ARMS , HANDS, FOREARMS, WRISTS UPON AIRBAG DEPLOYMENT . THE VEHICLE WAS TRAVELING STRIGHT ON A 2 LANE HIWAY WHEN ANOTHER VEHICLE CROSSED OVER INTO THE ONCOMING LANE AND STRUCK THE TAHOE
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11413538April 23, 2021
POWER TRAIN
AT APPROXIMATELY 90 THOUSAND MILES THE TRANSMISSION ON MY 2017 TAHOE PREMIER WENT OUT AND WE HAD TO GET A NEW TRANSMISSION INSTALLED. I WAS STOPPED IN TRAFFIC ON THE HIGHWAY AND WHEN I WENT TO ACCELERATE THE VEHICLE WOULD NOT MOVE. I WAS ABLE TO GET THE TAHOE TO LURCH TO THE SLOW LANE AND OFF OF THE ROAD. TRACTOR TRAILERS WERE HAVING TO SWITCH TO THE SLOW LANE AND BACK TO THE FAST LANE TO GET AROUND US AND BACK INTO THE PROPER LANE BECAUSE THE HIGHWAY HAD THE RIGHT SLOW LANE SHUT DOWN. NO SERVICE LIGHTS CAME ON AND I DID NOT NOTICE ANY HARD SHIFTING OR OTHER TRANSMISSION ISSUES BEFORE THIS HAPPENED. THE COST FOR THE TRANSMISSION AND LABOR WAS AROUND $4,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405850March 31, 2021
FUEL/PROPULSION SYSTEM
VEHICLE IS MISFIRING AND STALLING DUE TO A FUEL INJECTOR PROBLEM SIMILAR TO THE BULLETIN N182198000. THIS BULLETIN SHOULD BE VALID FOR ANY STATE. GM IS HAVING MAJOR ISSUES WITH FUEL INJECTORS. THE PROBLEM IS THAT THIS VEHICLE MISFIRED WHICH FELT LIKE A JUMP AND I CAUSE ME TO HIT THE BRAKE THINKING IT WAS SOMETHING ELSE AND IT MISFIRED AGAIN WHICH MADE THE VEHICLE SLOW DOWN FASTER AND ALMOST CAUSE A WRECK ON THE HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405479March 29, 2021
ENGINE
JANUARY 25, 2020, I PURCHASED A 2017 CHEVROLET TAHOE AND THE A/C CONDENSER HAS A LEAK AND MUST BE REPLACED. THE DEALER CHARGED ME $148.50 FOR THE DIAGNOSIS AND QUOTED THE REPAIR COST $1095.12.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404802March 25, 2021
POWER TRAIN
AT AROUND 70K MILES STARTED HAVING ISSUES. WENT TO PULL OUT ON THE HIGHWAY ROLLED FWD AND IT WOULD NOT GO ALMOST LIKE IT WAS KNOCKED OUT OF GEAR. THEN AT 100300 MILES THE TRANSMISSION IS GONE. PAID 47K FOR A TAHOE AND NOW HAVING TO SPEND $4200 TO REPLACE A TRANSMISSION. I'M LUCKY THAT WE DIDN'T GET HIT WHEN THE TRANSMISSION CAME OUT. GM YOU NEED TO FIX THIS BEFORE SOMEONE IS KILLED!!!! THERE IS TOO MANY PEOPLE HAVING THIS SAME ISSUE FOR YOU NOT TO LOOK INTO IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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