Chevrolet Tahoe Complaints (2013)

234 consumer complaints on file.

#11469919June 18, 2022
UNKNOWN OR OTHER
Dash board Cracking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469735June 17, 2022
UNKNOWN OR OTHER
Dash board is falling apart around air bag and instrument cluster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462981May 1, 2022
SERVICE BRAKES
Have replaced all brakes, rotors, calipers, brake booster, master cylinder, and checked for leaks. Still have no pressure when applying brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459560April 4, 2022
AIR BAGS
Received recall information and have tried to have the vehicle fixed. All the Tampa dealerships in the area do not help. They hang up don't keep appointments and don't return phone calls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458053March 23, 2022
ELECTRICAL SYSTEM, STEERING, SUSPENSION
Vehicle randomly throws Stabilitrak, Traction control and ABS codes. Engine derates to limp mode. Transmission goes to full line pressure shifts. A cycle of the ignition system will reset the system a majority of the time. There is no "recall" but the general consensus in the mechanical world is two things cause this issue. Throttle body is bad and/or the steering position sensor fails causing the stabilitrak system to be disabled (which in a 2013 Tahoe, stabilitrak cannot be turned off) I have replaced the throttle body with an OEM part and the problem still occurs with our vehicle. It is a big enough of a parts failure/equipment failure that most of my mechanic buddies I've talked to knew exactly what I was talking about and said I replaced these two parts and the problem was solved. May not be enough for a recall but a TSB really should be issued because I've found a lot of information online that a lot of people are having this same issue. Between this website's complaint section and other Chevy/GM forums, I'm estimating 5000-10000 people have had similar issues with the stabilitrak being disabled somehow while driving. Manufacturers need to be held accountable for parts failures like this, as when recalls do finally happen, it is next to impossible to get the vehicle in and repaired in a timely matter (Takata air bag inflator issue is a great example, our local dealer cannot give me an estimated date they can get the vehicle in for repairs because its a mass parts recall and the replacement parts are unavailable) Incident has happened over a dozen times in the past 6 months but the additional details will not let me select multiple dates
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452083February 15, 2022
AIR BAGS
Takata Recall. The contact owns a 2013 Chevrolet Tahoe. The contact stated that the airbags service light remained illuminated while driving. The contact stated she received notification for NHTSA Campaign Number: 21V054000 (Air Bags) or 21V053000 (Air Bags) at the time the airbag warning light started to illuminate. The vehicle was taken to the dealer to be serviced under the airbag recall however, the airbag warning light remained illuminated. The vehicle failure cause was not diagnosed or repaired. The manufacturer was advised of the failure and advised the contact to take the vehicle to another dealer for diagnosis. The approximate failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448897January 25, 2022
UNKNOWN OR OTHER
Have a cracked dashboard on the driver side. Started to investigate and noticed panel under steering wheel is broke in multiple places making it not stay secured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447613January 15, 2022
ELECTRICAL SYSTEM
Without warning on several occasions the the gps/radio screen, door locks, lights, gauges, etc start cycling and going crazy and power to the vehicle goes on and off. While the electrical storm is happening I can press the gas pedal which only causes the car to sputter and lurch forward. It has occurred suddenly while pulling into traffic or while traveling on the highway at normal speeds. I have contacted GM and was told there are no recalls open. After researching on my own there are several forums with countless complaints of the same nature. To state the obvious...this is dangerous and the fact that GM is aware and continues to ignore the problem is highly unethical and unsettling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439635November 7, 2021
AIR BAGS
Hello this car have an incomplete recall I need to get fixed can you help me out with this?? Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437228October 18, 2021
AIR BAGS
Takata recall. The contact owns a 2013 Chevrolet Tahoe. The contact received notification of NHTSA campaign number: 21V053000 (Air Bags) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated the parts were not available and an appointment may be scheduled in 2022. Additionally, the contact was informed that if the dashboard cracked during the recall repair, the vehicle owner was responsible to repair or replace the dashboard. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435132October 1, 2021
AIR BAGS
Takata recall. The contact owns a 2013 Chevrolet Tahoe. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427218July 30, 2021
ELECTRICAL SYSTEM
The contact owns a 2013 Chevrolet Tahoe. The contact stated that while driving at various speeds, the vehicle would stall with several unknown warning lights flashing on the instrument panel. The contact also stated that other electrical features such as the exterior lighting and the power locks would activate on and off independently during the failure. The contact had taken the vehicle to the dealer and was informed that since there were no active warning lights displayed on the instrument panel, a diagnostic test could not be performed. The failure persisted and the contact discovered NHTSA Campaign Number: 14V614000 (Electrical System) which she linked to the failure. The contact took the vehicle back to the dealer and was informed that the VIN was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426847July 28, 2021
ENGINE
The contact owns a 2013 Chevrolet Tahoe. The contact stated while driving at an undisclosed speed, the vehicle shut-off without warning. Over time, the contact became unable to restart the vehicle after multiple attempts. On the most recent failure, the contact had the vehicle towed to a dealer where they informed her that the engine needed to be replaced. The manufacturer was also notified of the failure but offered no assistance. The vehicle remained in the possession of the dealer and was not yet repaired. The failure mileage was approximately 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423932July 8, 2021
AIR BAGS
Takata recall. The contact owns a 2013 Chevrolet Tahoe. The contact received notification of NHTSA Campaign Number: 21V053000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the air bag warning light was illuminated. The approximate failure mileage was 124,000. Vin tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423071July 1, 2021
UNKNOWN OR OTHER
Dashboard has two large cracks, one by the steering column and the other one is on the passenger air bag area. Dealer estimated the repair at $1800 which is an unfair amount. The whole dashboard needs to be replaced do to rattling and squeaking noise from the cheap plastic they used.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422801June 29, 2021
UNKNOWN OR OTHER
We contacted The recommended dealership and they refused to do the repair unless we as the owners accepted responsibility for the broken dash. This issue is also a know defect and GM is refusing to complete the repair. Due to GM defective parts the air safety bag cannot be replaced and I will be required to pay GM and additional $1500 to $2000 dollars to make the car safe to continue to drive. This type of safety defect should be repaired by GM including any item that is damaged due to the repair or defect that keeps the car from being repaired as this becomes nothing more than a way for GM to escape their responsibility for completing this safety defect If the NTSB Allows this then the government then becomes responsible for the loss of life and is just as big a culprit as General Motors..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416179May 11, 2021
AIR BAGS, POWER TRAIN, STEERING
I RECEIVED RECALL AND I CALL MY GM DEALER AND THEY HAVE NOT YET CALLED ME AS OF TODAY TO GET THIS RECALL DONE. THEY TOLD ME THAT THE PARTS ARE NOT IN AND IT HAS BEEN ALREADY 3 MONTHS SINCE THEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415437May 6, 2021
UNKNOWN OR OTHER
DASHBOARD IS CRACKED IN 3 DIFFERENT SPOTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414371April 28, 2021
AIR BAGS, UNKNOWN OR OTHER
I RECEIVED NOTIFICATION IN MARCH 2021 OF A GM RECALL N212328800. I PROMPTLY CONTACTED MY GM DEALER. MY GM DEALER ORDERED THE REPLACEMENT PART & WE DROPPED OFF THE CAR. AN HOUR LATER, WE WERE TOLD THE REPAIR WAS COMPLETE & WE ARRIVED TO PICK UP THE CAR. WHEN SIGNING THE PAPERWORK, WE NOTICED A NOTE INDICATING THAT THE DASHBOARD WAS CRACKED ON ARRIVAL. WE IMMEDIATELY WENT OUT TO THE CAR AND FOUND 2 CRACKS IN THE DASHBOARD. THE DASHBOARD WAS NOT CRACKED ON ARRIVAL. I HAD JUST WIPED OFF THE DASH THAT MORNING PRIOR TO BRINGING THE CAR TO THE DEALER. WE TALKED TO THE SERVICE MANAGER WHO SAID THEY TOOK PICTURES AND HAD VIDEO. WE ASKED TO SEE SAID PICTURES AND VIDEO & ONCE THEY WENT LOOKING FOR THEM, THEY TOLD US THEY DID NOT SAVE FOR SOME REASON. WE PUSHED THE ISSUE FURTHER WITH THE GENERAL MANAGER. THEY REFUSED TO TAKE RESPONSIBILITY FOR THE CRACKED DASH THAT OCCURRED DURING THE AIRBAG REPAIR. THEY REFUSED TO FIX MY DASHBOARD. THEY DID NOT TELL US AT ANY POINT PRIOR TO THE REPAIR THAT THIS COULD HAPPEN. I AM NOT SURE WHAT TYPE OF HAZARD THIS MAY BE TO US IN THE FUTURE BUT THE RESALE VALUE JUST TOOK A HIT.I KNOW THERE HAS BEEN A CLASS ACTION LAWSUIT FOR SIMILAR TYPES OF DAMAGE FROM THIS TAKATA AIRBAG RECALL. I AM FOLLOWING PROTOCOL BY REPORTING THIS TO YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407368April 10, 2021
UNKNOWN OR OTHER
DASHBOARD IS CRACKING ON DRIVER'S SIDE AND PASSENGER'S SIDE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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