Chevrolet Tahoe Complaints (2011)

457 consumer complaints on file.

#10850753March 21, 2016
STRUCTURE:BODY
2011 TAHOE LTZ WITH 70,000 MILES , DASH STARTED MAKING A RATTLING NOISE, FOUND THE DASH CRACKED IN SEVERAL PLACES ABOVE THE INSTRUMENT PANEL, AFTER INITIAL CRACK, THE DASH VIBRATES AND RATTLES MORE, CAUSING MORE CRACKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840077March 5, 2016
AIR BAGS, UNKNOWN OR OTHER
TOP OF DASHBOARD CRACKED - NO ACCIDENT INVOLVED. I HAVE CONCERNS ABOUT THE AIRBAG WORKING PROPERLY NOW. DEALER WANTS $1,000 TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838832February 28, 2016
UNKNOWN OR OTHER
CRACKED DASH BY PASSENGER AIR BAG, VEHICLE ONLY HAS 23,000 MILES. CONCERNED BOUT DEBRIS OR PROJECTILES AFTER AIRBAG DEPLOYMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838489February 25, 2016
UNKNOWN OR OTHER
THE CAR WAS PARKED IN THE GARAGE NOT RUNNING. I OPENED THE LIFT GATE. IT OPENED FINE THEN WHEN I WENT TO PUT SOMETHING INTO THE CARGO AREA THE LIFT GATE STARTED SLOWLY CLOSING. I BACKED OUT FROM UNDER IT AND IT SUDDENLY CRASHED CLOSED NEARLY HITTING ME. THE STRUTS HAVE NOT WORKED SINCE. WE HAVE TO MANUALLY OPEN THE LIFT GATE AND PROP IT OPEN WITH A BROOMSTICK HANDLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836900February 18, 2016
UNKNOWN OR OTHER
THE DASHBOARD HAS 3 CRACKS IN IT THAT RANDOMLY SHOWED UP, 2 AT THE TOP LEFT CORNER ON THE PASSENGER SIDE BY THE AIR BAG AND THE OTHER THE TOP LEFT SIDE OF THE DRIVERS SIDE ABOVE THE INSTRUMENT PANEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836989February 18, 2016
UNKNOWN OR OTHER
DASH IS CRACKING AROUND PASSENGER SIDE AIRBAG. THIS IS UNSAFE BECAUSE IN THE EVENT OF PASSENGER AIRBAG DEPLOYING, SHARDS OF CRACKED DASH CAN BECOME PROJECTILES. MANY COMPLAINTS ON INTERNET ABOUT SAME ISSUE, NO RESOLUTION FROM GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836231February 15, 2016
UNKNOWN OR OTHER
CRACKED DASH BOARD ABOVE INSTRUMENT CLUSTER AND AROUND AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825385February 10, 2016
AIR BAGS, STRUCTURE
TAHOE DASH RECALL: COPY OF LETTER SENT TO GM... CHEVROLET CUSTOMER ASSISTANCE CENTER P.O. BOX 33136 DETROIT, MI 48323-5136 ON 7/18/2011 WE PURCHASED A 2011 TAHOE (VIN #[XXX]) REPLACING OUR PREVIOUS 2003 TAHOE, BOTH PURCHASED NEW AND BOTH AT ED MORSE CHEVROLET LOCATED AT 14401 W. SUNRISE BLVD., SUNRISE, FLORIDA 33323-3202. ALTHOUGH I HAVE HAD SOME QUALITY AND WORKMANSHIP COMPLAINTS, OUR TAHOE HAS BEEN A RELIABLE VEHICLE. THE SERVICE AT ED MORSE HAS ALSO BEEN OUTSTANDING. HOWEVER, I MUST REGISTER MY DISSATISFACTION WITH TWO OBVIOUSLY DEFECTIVE ITEMS ON THE TAHOE THAT GENERAL MOTORS HAVE NOT CONSIDERED IT IMPORTANT ENOUGH TO CONDUCT A RECALL. MY 2011 TAHOE IS FITTED WITH THE "REGIONAL VALUE PACKAGE" WHICH INCLUDED "CHROME DOOR HANDLES" WHICH IS NOTHING BUT CHROME LOOKING PLASTIC. THESE "CHROME" DOOR HANDLES HAVE CRACKED TWO TIMES AND HAVE BEEN REPLACED ON JUNE 8TH. 2013 (INVOICE #[XXX]) AND JUNE 21ST. 2014 (INVOICE # [XXX]) UNDER THE FACTORY WARRANTY. ON OCTOBER 15TH. 2013 AT 17,198 MILES, THE DASHBOARD TO MY 2011 TAHOE CRACKED. THIS WAS COVERED UNDER MY FACTORY WARRANTY. MY TAHOE IS NOW AT ED MORSE CHEVROLET GETTING THE DASHBOARD REPLACED AGAIN DUE TO IT CRACKING IN THE SAME EXACT PLACE. UNFORTUNATELY, THIS TIME I'M BEING TOLD THAT THEY WILL BE CHARGING ME A "CO-PAYMENT" OF $200 TO REPLACE THE DASH. AFTER DOING SOME RESEARCH, IT'S OBVIOUS THAT BOTH THE DOOR HANDLES AND THE DASHBOARDS ON THE TAHOE AND SIMILAR MODELS HAVE A DEFECTIVE DESIGN AND INFERIOR MATERIALS. I SHOULD NOT BE CHARGED A $200 "CO-PAYMENT" TO FIX SOMETHING THAT GENERAL MOTORS KNOWS IS A DEFECTIVE PART. THERE ARE NUMEROUS POSTINGS, BLOGS AND THREADS THAT REFER TO THESE "DEFECTIVE ITEMS" ESPECIALLY ON THE DASHBOARD. EVEN FACEBOOK HAS A PAGE DEDICATED TO THE CRACKED DASHBOARDS. HTTPS://WWW.FACEBOOK.COM/GROUPS/GMDASHCRACK/?FREF=NF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824089February 3, 2016
UNKNOWN OR OTHER
DASHBOARD CRACKING AROUND THE AIRBAG AND OVER THE TOP OF THE INSTRUMENT PANEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823214January 30, 2016
AIR BAGS, UNKNOWN OR OTHER
DASH IS CRACKING AROUND PASSENGER SIDE AIRBAG AND THE INSTRUMENT CLUSTER. THIS IS UNSAFE BECAUSE IN THE EVENT OF PASSENGER AIRBAG DEPLOYING, SHARDS OF CRACKED DASH CAN BECOME PROJECTILES. MANY COMPLAINTS ON INTERNET ABOUT SAME ISSUE, NO RESOLUTION FROM GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822824January 28, 2016
UNKNOWN OR OTHER
ON 1-24-16 I WENT TO GET IN MY VEHICLE AND NOTICED THAT THE DASH WAS CRACKED ON THE DRIVERS SIDE ABOVE THE INSTRUMENT PANELS. 1-27-16 I NOW NOTICE A CRACK IN THE DASH ON THE PASSENGER SIDE BY THE AIR BAG. I AM WORRIED IF IN AN ACCIDENT THE CRACKED DASH IS GOING TO CAUSE MORE INJURIES. I HAVE CONTACTED MY LOCAL DEALER WHO PRETTY MUCH BLEW ME OFF. I ALSO EMAILED GM AND THEY TOLD ME TO CONTACT MY LOCAL DEALER NO ONE WANTS TO CORRECT THIS PROBLEM AND I AM SURE I AM NOT THE ONLY ONE WITH THIS ISSUE. THIS HAPPENED WHILE IT WAS PARKED IN MY GARAGE FOR NO REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822812January 28, 2016
AIR BAGS, STRUCTURE:BODY
DASH IS CRACKING AROUND PASSENGER SIDE AIRBAG. THIS IS UNSAFE BECAUSE IN THE EVENT OF PASSENGER AIRBAG DEPLOYING, SHARDS OF CRACKED DASH CAN BECOME PROJECTILES. MANY COMPLAINTS ON INTERNET ABOUT SAME ISSUE, NO RESOLUTION FROM DEALER OR GM CUSTOMER SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820835January 18, 2016
UNKNOWN OR OTHER
I HAVE A 2011 TAHOE WHICH I PURCHASED NEW. IT HAS ALWAYS BEEN PARKED IN A COVERED PARKING GARAGE DURING THE DAY AND IN MY COVERED CARPORT IN THE EVENINGS. IT HAS 58,000. MILES AND WHILE CLEANING THE TRUCK I NOTICED A CRACK IN THE DASH ON THE DRIVERS SIDE APPROXIMATELY 3.5 INCHES LONG AND ANOTHER CRACK ON THE PASSENGERS SIDE, IN THE CORNER OF WHERE THE AIRBAG IS LOCATED. I AM VERY CONCERNED THAT IN CASE OF AN ACCIDENT THESE CRACKS COULD JEOPARDIZE THE INTEGRITY OF THE AIRBAGS. THE DEALERSHIP HAS STATED THAT I WOULD HAVE TO INCURE THE COST OF REPLACEMENT. THIS TRUCK IS STILL IN ABSOLUTE PERFECT CONDITION OTHERWISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820682January 17, 2016
AIR BAGS, UNKNOWN OR OTHER
HI I CURRENTLY OWN A 2011 CHEVY TAHOE LT MODEL WITH 78,547 MILE ON IT AND THE DASH IS CRARCKED AROUND THE PASSENGER AIRBAG AND OVER THE INSTRUMENT CLUSTER AND WHICH I THINK MIGHT COMPRIMISE THE AIRBAG ON DEPLOYMENT WHICH WOULD PUT MY CHILDREN AND PASSENGERS AT RISK OF A FATALITY IN THE EVENT THAT AN ACCIDENT OCCURS AND GM SHOULD RECALL THIS PROBLEM ITS NOT JUST MINE BUT MOST ALL GM MODELS 07-13 ARE AFFECTED BY THIS AND WE AS THE CUSTOMERS ARE CONCERNED WITH OUR PASSENGERS SAFETY AND WOULD LIKE TO GET THIS RECALLED BEFORE SOMETHING FATAL DOES OCCUR THANKS .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820685January 17, 2016
UNKNOWN OR OTHER
MY DASH HAS CRACKED AND I'M WORRIED THAT IF I'M EVER IN AN ACCIDENT THAT I MAY BE INJURED IF THE AIR BAGS DEPLOY AND SEND PIECES OF THE DASH AT ME. SEEMS TO BE A BIG PROBLEM WITH GM SUV'S AND TRUCKS. THERE IS EVEN A FACEBOOK PAGE WITH A COUPLE THOUSAND MEMBERS: HTTPS://WWW.FACEBOOK.COM/GROUPS/GMDASHCRACK/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820612January 16, 2016
UNKNOWN OR OTHER
I WAS WIPING DUST OFF THE DASHBOARD AND SAW A SMALL CRACK ON THE CORNER OF THE DASH THAT MEETS THE AIRBAG COMPARTMENT AS WELL AS A CRACK ON THE SAME DASH PANEL ON THE DRIVER'S SIDE. AT THE TIME MY VEHICLE WAS ONLY THREE YEARS OLD BUT A FEW HUNDRED MILES PAST WARRANTY. I IMMEDIATELY REPORTED IT TO THE DEALERSHIP. I WAS TOLD THEY HAD RECEIVED NUMEROUS COMPLAINTS, BUT I WOULD HAVE TO PAY FOR A REPLACEMENT. I WAS ALSO TOLD THAT SEVERAL OF THOSE THAT HAD THEIR DASH REPLACED WERE EXPERIENCING THE SAME PROBLEM AGAIN. AFTER SEEING THE SAME TYPE OF COMPLAINT FROM OTHER OWNERS AND THE CRACKS ON MY DASH CONTINUING TO SPREAD, I DECIDED TO FILE A COMPLAINT. MY CONCERN IS A SAFETY ISSUE WITH THESE CRACKS CAUSING THE AIR BAGS TO MALFUNCTION AND INFLATE WHILE DRIVING CAUSING INJURY. EVERY PERSON I KNOW THAT HAS THIS VEHICLE IS EXPERIENCING THE SAME PROBLEM. I AM REQUESTING THAT YOU INVESTIGATE THIS ISSUE. I BELIEVE THERE SHOULD BE A RECALL AND A REPLACEMENT WITH A DASH THAT IS MADE OF A MORE DURABLE, SAFER MATERIAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819203January 10, 2016
UNKNOWN OR OTHER
WHILE DRIVING ON INTERSTATE I10 SEPT 2015, NOTICED A SMALL CRACK DEVELOPED ON DASH OVER THE INSTRUMENT CLUSTER HUMP. INITIAL CRACK WAS APPROXIMATELY 3" AND HAS CONTINUED TO CRACK AND EXTEND TOWARD THE DRIVER POSITION. DASH CRACK IS NOW 7". CONCERNED THE SHARP PLASTIC DASH COULD CAUSE ADDITIONAL INJURY IN THE EVENT OF AN ACCIDENT. VEHICLE HAS 68,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818921January 8, 2016
UNKNOWN OR OTHER
ONE DAY WHILE DRIVING I NOTICED A SMALL CRACK IN MY DASHBOARD RIGHT ABOVE THE LEFT SIDE OF PASSENGER AIRBAG PANEL COVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818547January 6, 2016
UNKNOWN OR OTHER
MY DASHBOARD STARTING CRACKING ABOVE THE INSTRUMENT PANEL. YOU CAN HEAR IT CRACKING AS YOU ARE OPERATING THE VEHICLE AND CONTINUES TO CRACK DEPENDING ON HOT AND COLD TEMPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818350January 6, 2016
UNKNOWN OR OTHER
MY DASH HAS A LARGE CRACK JUST ABOVE THE INSTRUMENT PANEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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