Chevrolet Suburban Complaints (2000)

356 consumer complaints on file.

#11724148March 13, 2026
SEAT BELTS
The contact owns a 1999 N/A Chevrolet Suburban 1500. The vehicle was inspected, and the contact was informed that there was an open recall associated with the VIN. The contact was provided the information for NHTSA Campaign Number: 00V122000 (SEAT BELTS). The vehicle was taken to the dealer, who refused to complete the recall repairs. The contact was informed that the part for the recall repair was no longer being manufactured. The vehicle was not repaired. The manufacturer was made aware of the issue and confirmed that the part was no longer manufactured. No additional assistance was provided; however, the contact was informed that the recall would remain open. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705912December 18, 2025
POWER TRAIN, FUEL SYSTEM, GASOLINE
The contact owns a 2000 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the vehicle jerked. The contact stated that the vehicle failed to move while in reverse(R) and only responded while in drive(D). The contact stated that the vehicle stalled while driving. The vehicle was towed to an independent mechanic who diagnosed that an unknown sensor connected to the transmission and engine had failed. The contact bought the sensor, and when the independent mechanic repaired the vehicle, the failure persisted. The independent mechanic then diagnosed that the transmission had failed. The vehicle was repaired. The contact stated that a year later, on a separate occasion, the vehicle failed to start. The contact replaced the battery. The contact stated that afterwards, an abnormal sound was coming from the vehicle. The contact stated that the vehicle failed to function while in reverse(R) or drive(D). There was an abnormal sound coming from the engine. The contact rebuilt the transmission with a friend who was an independent mechanic. The contact stated that the fuel pump was replaced. The contact stated that three years later, the fuel pump failed to function as intended. The contact parked the vehicle, and the vehicle was no longer being driven. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442091November 30, 2021
STRUCTURE:BODY
Rear glass hatch hinge separation from glass, passenger side. Vehicle was passed to me after my father passed. Unknown when the hinge separated from glass. This is a safety issue for obvious reasons.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277785November 3, 2019
SERVICE BRAKES
I STARTED MY SUBURBAN LIKE ANY OTHER DAY, STEP ON BRAKES TO RELEASE THE SHIFTER, PUT INTO DRIVE WITH NO PROBLEM, I WENT ONTO THE HIGHWAY AKA FREEWAY WITH NO PROBLEM, I NEEDED TO MAKE A PANIC STOP, AND THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR, TRYING TO USE THE EMERGENCY BRAKE PEDAL, THAT ALSO FAILED.. WHEN DID A AMERICAN MADE PRODUCT LIKE THE CHEVY SUBURBAN GAT SUCH A CHEAP MANUFACTURING OF BRAKE COMPONENTS... MY PREVIOUS CAR, 1987 VOLKSWAGEN VANAGON CAMPER NEVER NEEDED STEEL BRAKE LINES REPLACED. THE RUBBER HOSES I CAN UNDERSTAND... BUT STEEL BRAKES LINES SHOULD LAST LONGER THAN 25 YRS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11043299November 4, 2017
UNKNOWN OR OTHER
WHILE BACKING OUT OF MY DRIVEWAY, THE SPARE TIRE THAT IS STORED UNDERNEATH THE VEHICLE APPARENTLY BROKE FREE AND FELL TO THE STREET. CLOSER INSPECTION REVEALED THAT THE METAL CABLE, USED IN CONJUNCTION WITH A WINCH TO SECURE THE FULL SIZE SPARE TIRE, FAILED DUE TO WHAT APPEARS TO BE CORROSION. SINCE THERE WAS NOTHING ELSE TO SECURE THE TIRE UNDERNEATH THE VEHICLE, IT SIMPLY FELL OFF. I REALIZED IT HAD FALLEN OFF ONLY BECAUSE I HAD BEEN BACKING UP SLOWLY AND BOTH HEARD IT FALL, AND BACKED INTO THE TIRE ON THE STREET. MY CONCERN IS THAT IF THIS HAD OCCURRED AT HIGH SPEED ON A HIGHWAY, THIS TIRE (WEIGHING APPROX. 40 LBS.), MAY HAVE FALLEN OFF WITHOUT ME EVEN KNOWING, AND CAREENED IN ANY DIRECTION POTENTIALLY CAUSING A CRASH AND INJURING SOMEBODY. AS FAR AS I CAN SEE, THERE IS NO SECONDARY SAFETY FEATURE THAT CHEVY HAS PROVIDED TO SECURE THIS SPARE TIRE IN CASE THIS CABLE BREAKS. AS STATED EARLIER, THE CORROSION UNDERNEATH THIS VEHICLE IS INCREDIBLE, AND THIS THIN METAL CABLE IS NOT SUFFICIENT TO STORE THIS HEAVY TIRE. NOT ONLY DID THE CABLE CORRODE, BY THE RIM ON THE SPARE TIRE IS DESTROYED, AS IS THE PLATE UTILIZED TO HOLD THE RIM IN PLACE WITH THE CABLE. I REALIZE MY VEHICLE IS HIGH IN MILEAGE, HOWEVER, THIS PROBLEM SHOULD BE ADDRESSED DUE TO THE NUMBER OF THESE VEHICLE STILL ON THE ROAD. I'M SURE THIS DOES NOT ONLY AFFECT THIS PARTICULAR VEHICLE AND YEAR CHEVY HAS PRODUCED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024916September 21, 2017
SERVICE BRAKES
BRAKE LINES RUSTED THRU. I HAVE HAD SEVERAL 80S 90S AND 2000 2001. 2002 CHEVYS WITH RUSTED BRAKE LINES WHICH COULD HAVE BEEN A FATAL ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022981September 13, 2017
FUEL/PROPULSION SYSTEM
I'VE HAD TO REPLACE MY FUEL PUMP 3 TIMES IN THE LAST 6 YEARS. I FOUND OUT THAT THERE WAS A RECALL IN 2005, BUT I BOUGHT MY VEHICLE IN 2011. THE DEALERSHIP WILL NOT HONOR THE RECALL BECAUSE IT'S NOT A OPEN RECALL ANY LONGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021301September 3, 2017
STRUCTURE:BODY
I HAD A FLAT TIRE. WHEN I WENT TO CHANGE IT, THE SPARE TIRE HOIST WITH LOWERS THE SPARE WAS INOPERABLE AND WOULD NOT LOWER THE SPARE. HAD TO TAKE TRUCK TO DEALER. I WAS TOLD BY DEALER THAT THE MECHANISM TO LOWER THE SPARE HAD RUSTED AND HAD SEIZED AND HAD TO BE REPLACED, WHICH II DID AND PAID FOR. IMAGINE BEING IN AN ISOLATED AREA WITH FOUL WEATHER AND NOT BEING ABLE TO CHANGE YOUR TIRE BECAUSE YOU COULD NOT ACCESS THE SPARE. I BELIEVE THIS TO BE A SIGNIFICANT SAFETY ISSUE. I DID COMPLAIN TO DEALER WITHOUT SUCCESS OR SATISFACTION . THE CAR WAS OBVIOUSLY STATIONARY AT HE TIME THE EVENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993358June 6, 2017
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN. WHILE DRIVING 20 MPH, THE VEHICLE CAUGHT ON FIRE BETWEEN THE ACCELERATOR PEDAL AND ENGINE FIREWALL. THE FIRE DEPARTMENT WAS NOTIFIED AND WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT SUSTAINED MINOR BLISTERS TO THE BOTTOM OF THE FEET, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 232,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10907383September 17, 2016
SERVICE BRAKES
WAS DRIVING AROUND 45MH AND WAS COMING TO STOP SIGN BUT WHEN I WENT TO USE BRAKE THE PEDAL WENT TO THE FLOOR. I KEPT PUMPING WHICH SEEMED TO HELP JUST ENOUGH TO TURN INTO THE DRIVE WAY OF A MALL THAT HAPPENED TO BE CLOSED. I AM SO THANKFUL THAT IT WAS LATE AT NIGHT OR I WOULD HAVE SMASHED INTO SOMEONE. SHOP SAID MAIN BRAKE LINE RUSTED THROUGH, A COMMON PROBLEM THAT CHEVY COULD CARE LESS ABOUT. VERY SAD CHEVY........
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889184July 28, 2016
PARKING BRAKE
TL* THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE EMERGENCY BRAKE FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE EMERGENCY BRAKE WAS ADJUSTED AND THE WIRING WAS REPLACED; HOWEVER, THE FAILURE RECURRED. IN ADDITION, AFTER THE REPAIR AND THE BRAKES AND EMERGENCY BRAKE WERE APPLIED, THE VEHICLE ROLLED BACKWARDS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887885July 22, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN. THE CONTACT STARTED THE IGNITION AND THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD WITHOUT WARNING WHEN IT WAS DEPRESSED. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE CABLE FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886189July 20, 2016
SERVICE BRAKES
PASSENGER REAR BRAKE LINE RUPTURED WITH COMPLETE BRAKE FAILURE. PASSENGER FRONT BRAKE LINE RUPTURED WHILE REPAIRING THE REAR LINES DURING THE BLEEDING PROCESS. GM'S STATEMENT THAT THEIR VEHICLES STILL HAVE BRAKING TO 2 WHEELS DURING A LINE FAILURE IS INCORRECT. WHEN THE LINE RUPTURES THERE ARE NO BRAKES AT ALL. THANKFULLY THE INCIDENT HAPPENED AS I WAS LEAVING MY DRIVEWAY AND NOT ON HIGHWAY THE DAY BEFORE. I WAS ABLE TO DOWNSHIFT AND USE THE EMERGENCY BRAKE TO STOP THE VEHICLE BEFORE ANY COLLISIONS .I'VE OWNED OVER A DOZEN CARS IN MY LIFE. I HAVE NEVER SEEN SUCH EXTENSIVE CORROSION ON BRAKES LINES. IT'S UNFATHOMABLE THAT GM WOULD USE INFERIOR AND NON-CORROSION RESISTANT METAL IN ONE OF THE MOST IMPORTANT SYSTEMS IN ANY CAR. THERE WILL BE MULTIPLE ACCIDENTS DUE TO THIS IF THERE HAVEN'T BEEN 100'S ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882348July 3, 2016
FUEL/PROPULSION SYSTEM
IN THE PROCESS OF REPLACING THE FUEL PUMP FOR THE 3RD TIME.. FIRST ONE WAS UNDER WARRANTY BUT THE NEXT 2 ARE ON ME..NOW MY MECHANIC INFORMED ME OF A NEWER DESIGN ... SHOULD HAVE CAME OUT EARLIER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825109February 9, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 4 MPH ON DRY ROAD SURFACES, THE ABS ENGAGED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE RECURRED WHENEVER COMING TO A STOP. IN 2005, THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE CONTACT HAD NOT EXPERIENCED A FAILURE AT THE TIME. THE REMEDY WAS INSUFFICIENT AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000. UPDATED 04/08/16*LJ *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824746February 8, 2016
SERVICE BRAKES
RUSTED BRAKE LINES TO REAR DRIVER WHEEL LEAKS FLUID RESULTING IN VEHICLE NOT ABLE TO STOP. COLLISION NEARLY OCCURRED AS RESULT OF LOSS OF BRAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788708November 5, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN 1500. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE PEDAL EXTENDED TO THE FLOORBOARD WITHOUT WARNING. THE CONTACT SWERVED IN ORDER TO AVOID CRASHING INTO ANOTHER VEHICLE. THE CONTACT CONTINUED TO DEPRESS THE BRAKE PEDAL AND IT RETURNED TO NORMAL. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE WITHOUT INCIDENT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED WHILE THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH. THE CONTACT CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ANTI LOCK WHEEL SPEED SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10786196October 26, 2015
SERVICE BRAKES
I WAS DRIVING MY 2000 SUBURBAN AT 60 MPH ON THE HIGHWAY ON SEPTEMBER 29,2015 WHEN I NEEDED TO BRAKE FOR TRAFFIC. THE BRAKE STARTED TO STOP BUT THEN WENT ALL THE WAY TO THE FLOOR. I HAD NO BRAKES AND HAD TO GO INTO THE DITCH IN ORDER TO PREVENT A SERIOUS COLLISION. THERE WAS A MAIN BRAKE LINE FAILURE. I HAVE CONTACTED CHEVROLET ABOUT THE FAILURE BUT THEY HAVE YET TAKEN ANY RESPONSIBILITY FOR THE POOR DESIGN. THIS ISSUE IS VERY WELL DOCUMENTED ALL OVER THE INTERNET FOR RUST FAILURE ON BRAKELINES ON THIS VEHICLE AND YET CHEVROLET HAS YET TO NOTIFY ANYONE OF THE POSSIBILITY OF COMPLETE BRAKE FAILURE AND MORE IMPORTANTLY, DONE ANYTHING TO CORRECT THE PROBLEM. THIS NEEDS TO BE ADDRESSED BEFORE ANYONE IS KILLED. I WAS DRIVING WITH MY 18 MONTH OLD GRANDDAUGHTER AT THE TIME. IF I HAD NOT ACTED QUICKLY, THE OUTCOME COULD HAVE BEEN DEVASTATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781792October 13, 2015
SERVICE BRAKES
EMERGENCY BRAKE WENT OUT AROUND 30,000 EST FIRST TIME. I REPLACED THE SHOES NOT SURE WHAT YEAR/ BUT NOW THE LEFT SIDE NO SHOE LEFT. THE CLIPS DO NOT HOLD THE SHOES IN PLACE AND END UP WEARING OUT THE SHOE AND DISKHAT. NOTE: THIS IS A VERY POOR DESIGN. FOR YEARS I NEVER USED THE EBRAKE NOW I HAVE CONVERTED THE SUBURBAN OVER TO A MANUAL TRANSMISSION AND NEED THE EBRAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10777852September 26, 2015
SERVICE BRAKES
WHILE DRIVING AT 30 MILES PER HOUR APPLIED THE BRAKES AND BRAKE PEDAL BECAME SOFT AND WENT TO THE FLOOR. THE VEHICLE BARELY CAME TO A STOP BEFORE I HIT ANYTHING. NO WARNING LIGHTS OR MESSAGES APPEARED BEFORE THIS HAPPENED. FOUND BRAKE FLUID LEAKING FROM RUSTED METAL TUBING ON FRAME JUST BEHIND DRIVER'S SIDE FRONT WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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