Chevrolet Suburban Complaints (1996)

370 consumer complaints on file.

#11140221October 14, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
IT KEEPS STALLING ON US. WE HAVE REPLACED ALL THE CENSORS, THE CONTROL MODULE AND WE EVEN REPLACED THE REAR END WE HAVE SPENT WELL OVERA THOUSAND DOLLARS AND THIS VEHICLE STILL WONT STAY RUNNING IT STALLS WON'T START WE HAVE FIXED EVERYTHING THE CODES ARE READING. THIS CONTINUES TO STALL IT SHUTS DOWN BY ITS SELF IT ALMOST KILLED MY WIFE AND KIDS A FEW TIMES I WANT THIS VEHICLE FULLY REPAIRED FOR FREE. I HABE ONE INCOME AND I CANT EVEN CATCH UP ON MY BILLS AS WE HAVE SPENT MORE ON HER VEHICLE TO STILL CAUSE PROBLEMS AND ME ALMOST LOOKING MY FAMILY MULTIPLE TIMES IN THIS VEHICLE. THIS VEHICLE WAS IN MOTION AND DRIVING DOWN A ROAD AND ALL OF A SUDDEN IT STALLED IT HAS DONE THIS MULTIPLE TIMES THIS YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795331November 22, 2015
SUSPENSION
DISCOVERED WHILE REPLACING THE REAR AXLE ASSEMBLY, THE U BOLTS THAT CONNECT THE REAR AXLE HOUSING TO THE LEAF SPRINGS HAD ALMOST RUSTED THRU. THIS PROBLEM IS NOT EASILY RECOGNIZABLE AS THE CONFIGURATION OF LOWER PLATE THAT THE U BOLTS GO THRU CONCEALS THE RUSTED PORTIONS OF THE U BOLT. ALSO, THE CONFIGURATION OF THE ABOVE-MENTIONED PLATE CAPTURES ROAD SALT, CORRODING THE U BOLTS. IF THESE BOLTS FAILED, THE REAR AXLE WOULD DISLODGE FROM THE VEHICLE WITH DISASTROUS RESULTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606400June 27, 2014
STEERING
TL* THE CONTACT OWNS A 1996 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING 20 MPH WHILE TOWING A TRAILER, THE TRAILER BRAKES MALFUNCTIONED CAUSING THE WHEELS TO LOCK AND BLOWING THE TRAILER FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN HARNESS WAS UNDERSIDE CAUSING ONE OF THE WIRES TO BURN OUT. AS A RESULT, THE WIRING HAD TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 250,000. UPDATED 08/11/2014*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544573September 20, 2013
SERVICE BRAKES
NOVEMBER 2010, I WENT TO STOP, THE BRAKE PEDAL WENT TO THE FLOOR. I WAS ABLE TO STOP USING THE PARKING BRAKE, BUT WAS VERY CLOSE TO REAR-ENDING A CARLOAD OF PEOPLE. I HAD THE TRUCK TOWED TO A REPAIR SHOP. THE MECHANIC TOLD ME THAT THE FRONT BRAKE LINE HAD RUSTED OUT BECAUSE IT WAS MOUNTED AT THE FACTORY TO THE FRONT AXLE ON THIS 4-WHEEL DRIVE TRUCK CAUSING IT TO VIBRATE AND COLLECT DEBRIS ON IT LEADING TO A PREMATURE FAILURE DUE TO RUST. IN DECEMBER 2012, AGAIN WHEN I WENT TO STOP FROM ABOUT 55 MPH ON THE FREEWAY, THE BRAKE PEDAL AGAIN WENT ALMOST COMPLETELY TO THE FLOOR, BUT AGAIN I WAS ABLE TO STOP BEFORE HITTING ANOTHER VEHICLE BY USING THE PARKING BRAKE AND RUNNING UP ON THE SHOULDER OF THE FREEWAY. THE MECHANIC TOLD ME THAT THIS TIME THE REAR BRAKE LINE HAD RUSTED OUT AT THE "T - INTERSECTION" WHERE THE BRAKE LINE RUNS FROM THE FRONT MASTER CYLINDER TO THE REAR AXLE AND SPLITS INTO 2 LINES AT THE T INTERSECTION. THE MECHANIC TOLD ME THAT THIS WAS A VERY COMMON PROBLEM ON THESE TRUCKS AS IT WAS A BAD DESIGN, BECAUSE THE T LAYS IN A RECESSED HOLDER ATTACHED TO THE REAR AXLE, ALLOWING DIRT, SALT AND WETNESS TO ACCUMULATE IN THIS AREA AND CAUSE PREMATURE RUST AND FAILURE OF THE BRAKE LINES. THIRD, LAST WEEK, WHILE DRIVING, I NOTICED A RAW GAS SMELL AND STOPPED THE VEHICLE. AGAIN I HAD TO HAVE IT TOWED AS GAS WAS POURING OUT OF THE FUEL LINE BY THE GAS FILTER ON THE DRIVER'S SIDE REAR WHEEL. THIS WAS TOWED TO A DIFFERENT MECHANIC'S REPAIR SHOP WHO AGAIN SHOWED ME THAT THE METAL FUEL LINE HAD RUSTED OUT DUE TO ITS BEING MOUNTED TO THE FRAME RAIL, CAUSING SALT, DIRT AND DEBRIS TO ACCUMULATE THERE ALSO. HE WARNED ME THAT THESE TRUCKS FREQUENTLY CATCH FIRE WHEN THESE HIGH PRESSURE FUEL INJECTION LINES RUST OUT. HE SAID HE HAD SEEN 5 OF THESE TRUCKS BURNED IN JUST THE LAST 2 YEARS AT HIS SMALL SHOP.PLEASE HELP. THESE TRUCKS ARE INHERENTLY DANGEROUSLY DESIGNED TO FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538636September 3, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1996 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE REVERSING FROM A DRIVEWAY, THE FUEL PUMP OVER HEATED, MELTED, AND DESTROYED THE CONNECTORS. THE VEHICLE WAS REPAIRED BY THE CONTACT AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 240,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10424654September 11, 2011
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING THROUGH THE NEIGHBORHOOD AT 35 MPH, THE POSTED SPEED, WE LOST BRAKE CONTROL OF THE VEHICLE WHEN THE SERVICE BRAKE WAS APPLIED APPROACHING AN INTERSECTION WITH A STOP SIGN. WE WERE UNABLE TO STOP THE VEHICLE WHICH ENTERED THE INTERSECTION AND PASSED ALL OF THE WAY THROUGH IT. THE BRAKE PEDAL WAS TO THE FLOOR AND NOT WORKING PROPERLY. FORTUNATELY FOR ALL THERE WERE NO OTHER VEHICLES ( OR PEDESTRIANS) IN THIS INTERSECTION AS WE WOULD HAVE CERTAINLY HIT THEM. IT APPEARS THE BRAKE LINE(S) ON THE K2500 SUBURBAN HAVE RUSTED THROUGH IN AN AREA THAT IS DIFFICULT TO SEE WHERE THEY GO THROUGH THE FRAME AND BLEW OUT AT THIS CRITICAL MOMENT. THE DEALER IS UNWILLING TO TAKE ANY RESPONSIBILITY FOR THE REPAIR AS THE VEHICLE IS OUT OF FACTORY WARRANTY. WHEN WE PURCHASED THE VEHICLE THEY DID NOT TELL US THE BRAKES COULD ONLY BE RELIED UPON FOR THE TIME THE TRUCK IS UNDER WARRANTY. THIS COULD HAVE BEEN A SERIOUS, POSSIBLY DEADLY OUTCOME SINCE WE TOW A TRAILER WITH THE TRUCK ON THE HIGHWAY. I UNDERSTAND THIS IS ACTUALLY A COMMON OCCURRENCE WITH THESE CHEVROLET AND GMC TRUCKS. WHY IS THERE NO RECALL GIVEN THE POTENTIAL DEADLY POSSIBILITIES? TOYOTA WAS IN THE NEWS ABOUT THEIR UNEXPECTED ACCELERATION ISSUE BUT WE HAVE HEARD NOTHING ABOUT THIS UNEXPECTED LOSS OF BRAKING ISSUE? WHY IS THAT? IS NOT BEING ABLE TO STOP NOT A PROBLEM FOR THE NHTSA? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357314September 24, 2010
FUEL SYSTEM, DIESEL
TL* THE CONTACT OWNS A 1996 CHEVROLET SUBURBAN 1500 DIESEL 6.5. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. SHE WAS ABLE TO RESTART THE VEHICLE WITHIN A FEW MOMENTS. THE CONTACT STATED THAT SHE HAD EXPERIENCED THE FAILURE AT LEAST FIFTEEN TIMES. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND THE CONTACT WAS ADVISED THAT THE VEHICLE INJECTION PUMP WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED WITH THE REPLACEMENT OF THE FUEL SENDING UNIT, FUEL FILTER AND THE TURBO CHARGER WASTE GATE SOLENOID TO NO AVAIL. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 180,000 AND THE CURRENT MILEAGE WAS 187,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354131September 7, 2010
TIRES
TL*THE CONTACT OWNS A 1996 CHEVROLET SUBURBAN 2500 WITH BF GOODRICH TIRES, ALL TERRAIN TAKO, SIZE LP245/75R/16E. WHILE DRIVING 70 MPH THE VEHICLE BEGAN TO SHAKE. HE PULLED OVER AND INSPECTED THE TIRES. THE FRONT PASSENGER SIDE TIRE HAD A BULGE. HE CHANGED THE TIRE WITH HIS SPARE AND PURCHASED A NEW TIRE. TWO OTHER TIRES ALSO FAILED AND ONE BLEW OUT AND THE OTHER HAD A BULGE. TWO DAYS AGO HIS SPARE TIRE BLEW OUT INSIDE THE VEHICLE. HE STATED THAT WHEN THE TIRE BLEW IT DAMAGED THE LINING OF THE ROOF, MOLDING,SEAT BELT HOLDER AND THE TIRE COVER. NO ONE WAS IN THE VEHICLE AT THE TIME. THE FAILURE MILEAGE WAS 132,000 AND THE CURRENT MILEAGE 136,490. UPDATED 12/22/10 *BF UPDATED 12/3/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351780August 25, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 1996 CHEVROLET SUBURBAN. THE CONTACT WAS DRIVING 55 MPH WHEN THE TRANSMISSION FAILED. THE CONTACT STATED THAT THE TRANSMISSION WOULD SLIP INTERMITTENTLY PRIOR TO THE FAILURE. THE DEALER ADVISED THAT THE TRANSMISSION HAD FAILED AND WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 179,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280452August 14, 2009
VISIBILITY
THE WINDSHIELD WIPERS AND FLUID WORK INTERMITTENTLY WHEN ON. CALLED CHEVY AND WAS TOLD NO RECALLS ON MY VEHICLE. IT HAS BEEN A WHILE SINCE THIS HAS STARTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249184November 18, 2008
SERVICE BRAKES, HYDRAULIC
THE ABS BRAKING SYSTEM ON THIS TRUCK HAS BEEN VERY POOR SINCE IT WAS BUILT. I HAVE TALKED TO MANY OTHER OWNERS AND COLLISION SHOPS WHO SAY THAT THE FAILURE OF THE ABS TO WORK PROPERLY HAS CAUSED THEIR ACCIDENTS. I MYSELF HAD A VERY CLOSE CALL THE OTHER DAY BECAUSE AS I WAS STOPPING, ONE WHEEL HIT A WET SPOT AND ALL FOUR WHEELS STOPPED THEIR BRAKING ACTION AND THE VEHICLE DID NOT RECOVER THE BRAKING FUNCTION FOR OVER 3 SECONDS. THIS IS VERY DANGEROUS. MY LOCAL CHEVROLET DEALER TOLD ME THIS IS A COMMON COMPLAINT/PROBLEM. AND, ALTHOUGH HE COMPLETELY CHECKED OUT MY ENTIRE BRAKE SYSTEM, HE SAID THERE NOTHING WAS WRONG. HE SAID THAT SOME 96 SUBURBANS HAD A RUST PROBLEM WITH SOME BRAKE COMPONENTS BUT THAT MINE WAS NOT RUSTY. THIS IS VERY VERY DANGEROUS AND HAS UNDOUBTEDLY CAUSED SOME SERIOUS IF NOT FATAL ACCIDENTS!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236761August 3, 2008
SERVICE BRAKES, HYDRAULIC
1996 CHEVROLET SUBURBAN 1500 - MILEAGE 149,000 - PROFESSIONALLY MAINTAINED & CLEANED. RECENTLY THE VEHICLE ABS SYSTEM ACTIVATES AT LOW SPEEDS UNDER ALL EXCEPT VERY LIGHT BRAKE APPLICATIONS. ABS WILL ACTIVATE AT VEHICLE SPEEDS OF LESS THAN APPROXIMATELY 10 MPH DURING BRAKING. THIS UNNECESSARY ACTIVATION CAUSES VEHICLE STOPPING DISTANCES TO INCREASE AND HAS CAUSED ONE "NEAR MISS" AT A CONTROLLED INTERSECTION WHEN THE VEHICLE BRAKES RELEASED DUE TO THE ABS APPLICATION. I UNDERSTAND THAT THERE IS AN ISSUE WITH THE ABS AND THAT GM HAS ISSUED A RECALL ON NEWER VEHICLES. I WANTED TO LET YOU KNOW THAT THIS ABS ISSUE IS OCCURRING IN VEHICLES OUTSIDE THE PARAMETERS OF THE GM RECALL (PRE 1998 VEHICLES) AND CONSTITUTES A SIGNIFICANT SAFETY HAZARD. I HAVE DISCONNECTED THE ABS SYSTEM UNTIL TOMORROW. AT THAT TIME I WILL HAVE MY MECHANIC ADDRESS THE PROBLEM AND RECTIFY IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218347February 12, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 1996 CHEVROLET SUBURBAN. WHILE DRIVING 20 MPH AND ATTEMPTING TO STOP THE VEHICLE, THE CONTACT CRASHED INTO ANOTHER VEHICLE. BOTH VEHICLES WERE DAMAGED, BUT THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE MECHANIC STATED THAT THE ABS SENSORS WERE CORRODED AND ADVISED THE CONTACT TO DISABLE THE ABS. THERE WERE NO WARNING LIGHTS PRESENT. THE CONTACT DOES NOT PLAN TO HAVE THE VEHICLE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 190,000 AND CURRENT MILEAGE WAS 191,700. UPDATED 4/2/08 *CN THE CONSUMER STATED CAN PROVIDE A LIST OF WITH OTHER CONSUMERS WITH SIMILAR DEFECTS. UPDATED 04/02/08 *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10202242September 8, 2007
EQUIPMENT, SUSPENSION
AFTER THE VEHICLE HAS BEEN DRIVEN FOR AWHILE IT DEVELOPS A VERY SEVER SHAKING. IT IS TO THE POINT IT KNOCKS STUFF OFF THE DASH AND OUT OF THE CUP HOLDERS. I HAVE HAD THE TIRES CHANGED, ROTATED, BALANCED. THIS DOES NOTHING TO HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177055December 27, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CATASTROPHIC FAILURE OF RIGHT FRONT ROTOR (SEPARATED INTO TWO PIECES) CAUSED COMPLETE LOSS OF BRAKING TO ALL WHEELS AND SUBSEQUENT CRASH INTO REAR OF TRACTOR TRAILER ON HIGHWAY. VEHICLE WAS TOTALED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10175389December 1, 2006
ENGINE AND ENGINE COOLING:ENGINE
1996 SUBURBAN CAUGHT ON FIRE DURING TRANSPORT DUE TO A MECHANICAL FAILURE. *TS *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10160219June 20, 2006
AIR BAGS
FROM: DAVID B PARKER COMMENTS: IN A CRASH ON 5/27/06 WHERE ANOTHER DRIVER PULLED OUT IN FRONT OF ME AND I HIT HIM AT APPROXIMATELY 45 MPH OR SLIGHTLY BELOW THE DRIVER'S SIDE AIRBAG IN MY 1996 CHEVY. SUBURBAN 1500 LT. IF THIS IS A KNOWN PROBLEM, PLEASE ADD THIS TO YOUR DATABASE; IF NOT YOU MAY WANT TO INVESTIGATE OTHER SUCH MODELS. I DO HAVE PHOTOS OF THE AFTERMATH OF THE CRASH BUT WAS NOT ABLE TO ATTACH THEM HERE. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10159662June 12, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE BRAKING TO STOP IN HIGHWAY TRAFFIC ON CLEAR DRY DAY, ABS MOMENTARILY ACTIVATED THEN RELEASED ALL BRAKES CAUSING VEHICLE TO REAR-END TRACTOR TRAILER. SUBSEQUENT INSPECTION REVEALED CATASTROPHIC FAILURE OF RIGHT FRONT ROTOR INTO TWO PIECES WITH FULL HUB SEPARATION. PEDAL REMAINED HARD BUT ABS PREVENTED ANY BRAKING. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10157351May 8, 2006
FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM
CONSUMER 1996 SUBURBAN CONVENTIONAL CAB FUEL INJECTION PUMP FAILED AT 12,000 - 22,000 MILES. VEHICLE ENGINE ALSO REVVED BY APPLYING BRAKE PEDAL. *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152834March 16, 2006
FUEL SYSTEM, DIESEL, FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:DIESEL
ENGINE STOPS RUNNING WITH NO WARNING. THIS CAN OCCUR WHILE IDLING, ACCELERATING, CRUISE SPEED, ANY TIME OF YEAR, ANY WEATHER CONDITION. SOMETIMES IT WILL RESTART BY SHIFTING TO N AND RE-CYCLING IGNITION SWITCH WITHOUT HAVING TO STOP OR LEAVE ROAD. SOMETIMES, AS IS THE PRESENT CASE, IT WILL NOT RESTART. I HAVE OWNED THIS VEHICLE SINCE NEW. THIS HAS BEEN AN ONGOING PROBLEM BEGINNING AT 80,000 MI. MANUFACTURER EXTENDED WARRANTY TO 120,000 MILES, HAS CONTINUED BEYOND WARRANTY PERIOD AND IS A SOURCE OF SAFETY CONCERN. THIS HAS OCCURRED ON INTERSTATE HIGHWAYS, IN THE MIDDLE OF BUSY (HIGH SPEED INTERSECTIONS). DEALER PERFORMED NUMEROUS ATTEMPTS TO FIX PROBLEM, BUT THEY CONTINUED. I HAVE HAD THIS VEHICLE TO THE DEALER MORE TIMES THAN I CAN COUNT. I HAVE HAD ASSISTANCE FROM OTHER PROFESSIONAL SOURCES (AFTER THE WARRANTY PERIOD WAS OVER AND WAS CONVINCED THAT DEALER/MFG. COULD NOT OR WOULD NOT FIX THE PROBLEM. I HAVE REPLACED FUEL INJECTION PUMP 2 TIMES MINIMUM, HAVE REPLACED PMD/FSD AT LEAST 5 TIMES, REPLACED AUXILIARY/LIFT PUMP TWO TIMES, HAVE DRAINED AND CLEANED FUEL TANK 2 TIMES. MOST RECENT INJECTION PUMP REPLACEMENT WAS IN AUG/SEPTEMBER 05 (7000 MILES AGO). I HAVE SPENT AT LEAST $5000 TRYING TO FIX THIS PROBLEM. ENGINE STOPPED LAST MONDAY AND WILL NOT RESTART. AM SURPRISED NO COMPLAINT HAS BEEN FILED BEFORE NOW.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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