Chevrolet Suburban Complaints (2000)

356 consumer complaints on file.

#10159030June 5, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED THE CHECK ENGINE, ABS, AND EMERGENCY BRAKE LIGHT ILLUMINATED. AN NHTSA RECALL, # 05V379000 WAS PERFORMED ON THE VEHICLE CONCERNING, THE SERVICE BRAKES, HYDRAULIC: ANTILOCK HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR WITHOUT CHARGE UNDER THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158479May 29, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
RE: 2000 CHEVROLET SUBURBAN - ANTILOCK BRAKE PUMP MOTOR/ASSEMBLY, WHICH WHEN NOT WORKING MAKES THE ANTILOCK BRAKE FUNCTION INOPERABLE, FAILED AND WAS REPLACED BY DEALER AT APPROXIMATELY 41000 MILES. VEHICLE NOW HAS 102,000 MILES AND ANTILOCK BRAKE PUMP MOTOR/ASSEMBLY HAS FAILED AGAIN. DEALER AND CHEVROLET BOTH SAY THAT, DUE TO THE MILEAGE OF THE VEHICLE, THEY CANNOT FINANCIALLY ASSIST IN THE REPAIR OF THIS VEHICLE AND I WILL HAVE TO PAY FOR IT MYSELF. THREE (3) INDEPENDENT REPAIR SHOPS HAVE TOLD ME THAT THIS MALFUNCTION IS SO COMMON OF A PROBLEM THAT IT IS ALMOST INEVITABLE THAT A RECALL WILL BE ISSUED ONCE THE NHTSA BECOMES AWARE OF THE MAGNITUDE OF THE PROBLEM. PARTS ALONE CAN COST OVER $1500 FOR THIS REPAIR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157922May 20, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, EQUIPMENT:MECHANICAL
IN 2004 I HAD A FUEL SYSTEM FAILURE. A LOUD WHINING NOISE WAS COMING FROM THE FUEL TAKE AREA. ALL OF A SUDDEN I BEGAN HAVING FUEL FLOW PROBLEMS. AS I ENTERED AN INTERSECTION I HAD A FUEL SYSTEM FAILURE WHICH ALMOST RESULTED IN A VEHICLE COLLISION. FORTUNATELY THE OTHER DRIVER WAS ABLE TO AVOID MY STALLED OUT VEHICLE. VEHICLE WAS TOWED TO ASE CERTIFIED MECHANIC WHO REPLACED THE FUEL PUMP AT 900+ COST. MAY 2006 I AM NOW AGAIN NOTICING SOME FUEL SYSTEM PROBLEMS LIKE THE ONES BEFORE. AFTER RESEARCHING THIS WEBSITE AN OBSERVING THE NUMEROUS COMPLAINTS ON FUEL SYSTEMS ON 2000 SURBURBAN'S SOMETHING NEEDS TO BE DONE. I CAN NOT AFFORD ANOTHER 900 DOLLAR REPAIR BUT WILL HAVE TO FIND SOME WAY TO PAY IT. THIS SHOULD BE A COST CHEVY NEEDS TO PAY. IT TRULY SEEMS THEY HAVE A PROBLEM WITH THIS VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155888April 22, 2006
PARKING BRAKE
I PURCHASED A 2000 SUBURBAN IN FEBRUARY 2004 NAD THE PARKING BRAKE WAS NOT WORKING THEN. I HAVE ADJUSTED THE CABLE TO THE MAXIMUM EXTENT POSSIBLE AND STILL NO HELP. FROM THE RESEARCH I HAVE DOWN THIS APPEARS TO BE A TREMENDOUSLY COMMON PROBLEM, WITH NO FIX FROM GM OTHER TO REPAIR THE PARKING BRAKE AT THE OWNERS EXPENSE EVERY 5K TO 20K MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155581April 18, 2006
SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED THE DUST SHIELD TO THE REAR BRAKES RUSTED AND FRACTURED. THIS WAS NOTICED DURING A ROUTINE INSPECTION BY THE DEALER. THE DEALER DETERMINED THE RUST WAS DUE TO CLIMATE CONDITIONS AND ROAD SALT. UPDATED 5/11/2006 - AS A RESULT OF THE RUSTING DUST SHIELD, THE INBOARD BRAKE PAD DOES NOT CONTACT THE DISC RESULTING IN A RUSTED DISC ON THE INBOARD SIDE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155507April 17, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED THE SERVICE ENGINE LIGHT ILLUMINATED. A NHTSA RECALL WAS PERFORMED ON THE VEHICLE HOWEVER; THE RECALL DID NOT REMEDY THE PROBLEM. THE RECALL INFORMATION IS NOT AVAILABLE. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR WITHOUT CHARGE UNDER THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153830March 27, 2006
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DOOR HINGE FAILURE ON 3 OF THE 4 DOORS IN 2000 CHEVROLET SUBURBAN. DOOR SAGS AND CREAKS WHEN OPENED. AUTO DEALERSHIP INDICATES DOOR HINGE FAILURE IS COMMON AND COST IS $200-500 TO REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152842March 16, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE LIGHT ILLUMINATED. AFTERWARDS, THE ODOR OF GASOLINE WAS PRESENT. THE VEHICLE WAS SEEN BY A DEALER FOR INSPECTION. THE DEALER DETERMINED THE FUEL TANK ASSEMBLY WAS CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP FOR REPLACEMENT OF THE FUEL TANK ASSEMBLY WHICH CORRECTED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152910March 16, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
RECALL ON THE ABS ACTIVATION WHEEL SENSORS WAS PERFORMED AND I STILL HAVING THE SAME PROBLEM WITH THE BRAKE SYSTEM AND THEY WANT TO CHARGE ME MORE TO WORK ON THE CAR. I FEEL THAT THEY NEVER FIX THE PROBLEM WITH THE SYSTEM AND THE CAR IS STILL HAVING BRAKE PROBLEM AT LOW SPEED AND IN PARKING LOTS AND WE ARE AFRAID THAT WE ARE GOING TO HAVE A CRASH IN THE CAR. I WOULD LIKE THEM TO LOOK AT IT AGAIN AND FIX THE ABS SYSTEM THEY SHOULD WORK TO STOP THE CAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150941February 22, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED WHILE DRIVING 10 MPH OR LESS THE ABS ACTIVATED. THE INDEPENDENT REPAIR SHOP DETERMINED THE ABS SENSOR AND HUB NEEDED TO BE REPLACED. THERE IS A NHTSA RECALL, # 05V379000, REGARDING THE ABS. THE VEHICLE HAD THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 03/17/06 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150708February 21, 2006
EXTERIOR LIGHTING:HEADLIGHTS
ON MULTIPLE OCCASIONS, THE LOW BEAM HEADLIGHTS SUDDENLY STOPPED WORKING. HIGH BEAMS AND OTHER LIGHTS ALL WORK. THE LOW BEAMS CAME BACK ON AFTER 1/2 HOUR THE FIRST TWO TIMES, BUT NOW ARE NOT WORKING AGAIN. I FOUND SEVERAL COMPLAINTS ABOUT THIS PROBLEM IN ONLINE DISCUSSION FORUMS (FOR EXAMPLE: HTTP://WWW.AUTOMOTIVEHELPER.COM/TOPIC303104.HTM ), AND THE PROBLEM APPARENTLY INVOLVES WIRES THAT ARE PINCHED IN THE STEERING COLUMN DUE TO THE DESIGN OF THE TILT WHEEL. THIS IS A VERY DANGEROUS PROBLEM WHEN DRIVING AT NIGHT AND THE LIGHTS SUDDENLY GO OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149124January 31, 2006
PARKING BRAKE
DT*: THE CONTACT STATED AFTER JACKING THE VEHICLE UP WHILE CHANGING THE OIL THE PARKING BRAKE FAILED AND THE VEHICLE ROLLED OFF THE JACK. THE VEHICLE WAS TAKEN TO THE DEALERSHIP BUT NO REPAIRS WERE MADE. THE MANUFACTURER HAS BEEN ALERTED. PHONE INTERVIEW UPDATE (APRIL 5, 2006): MR. SUTTON SAID THAT THE TRANSMISSION WAS IN 'N' WHEN HE LIFTED THE FRONT END OF THE VEHICLE WITH A FLOOR JACK. THE GARAGE FLOOR HAD A 5 DEGREE INCLINE AND THE VEHICLE ROLLED OFF THE JACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148455January 24, 2006
PARKING BRAKE
I PURCHASED A 2000 CHEVROLET SUBURBAN NEW IN JULY OF 2000. WITHIN 2 YEARS OF PURCHASE THE EMERGENCY BRAKE WOULD NOT HOLD VERY WELL. LIVING IN HOUSTON, TEXAS. THIS SEEMED ODD SINCE THE EMERGENCY BRAKE WAS RARELY USED. I NOTICED IT GRADUALLY GETTING WORSE. IN AUGUST OF 2005 WE MOVED TO A PART OF TEXAS WITH HILLS AND NEEDED THE PARKING BRAKE, BUT IT WOULD NOT HOLD EVEN IF FULLY DEPRESSED. REPAIRS AT THE CHEVROLET DEALER TOTALED $485 PLUS TAX. HOW COULD THE LINING, ROTORS, SHOES, AND RETAINERS OF THE PARKING BRAKE NEED REPLACING IF THE BRAKE JUST HOLDS THE VEHICLE IN PLACE WHEN AND IF USED? THIS SEEMS LIKE A DEFECT TO ME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147586January 9, 2006
TIRES:TREAD/BELT
2000 SUBURBAN TIRE TREAD SEPARATED. *TS THE TIRE REMAINED INFLATED ALTHOUGH THE TREAD SEPARATED. THE WAS EXTENSIVE DAMAGE TO THE VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146266December 28, 2005
PARKING BRAKE, ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED PARKING BRAKE WAS NOT WORKING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, WHERE ADJUSTMENTS WERE MADE TO THE PARKING BRAKE. THE ADJUSTMENTS MADE TO PARKING BRAKE DID NOT REPAIR THE VEHICLE. ADDITIONALLY, THE CHECK ENGINE LIGHT CAME ON INTERMITTENTLY. THE DEALERSHIP LOOKED AT THE FRONT END OF THE VEHICLE AND STATED THERE WAS NOTHING WRONG. *AK UPDATED 01/25/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144955December 12, 2005
VEHICLE SPEED CONTROL
BRAKE FAILURE AT LOW SPEEDS. ALMOST CAUSED A FEW ACCIDENTS (PARKING LOTS AND COMING UP TO A STOP SIGN OR RED LIGHT. THESE INCIDENTS HAPPENED OVER SEVERAL MONTHS. I HAD BRAKES, CALIPERS AND ROTORS PUT ON TO TRY AND FIX THE PROBLEM. THE PROBLEM STARTED OUT ONCE SO OFTEN AND AROUND AUG. 2005 IT HAPPENED EVERYTIME I DROVE MY VEHICLE AND TOOK IT TO THE DEALER AND HAD IT REPAIRED. BOTH FRONT SPEED SENSORS WERE REMOVED AND CLEANED SENSOR MOUNTING SURFACES. TO ME THIS IS A SAFETY PROBLEM. THIS IS NOTHING I COULD PREVENT FROM HAPPENING. DEFECTIVE MATERIAL. I HAD AN OLDER SUBURBAN BEFORE THIS ONE AND NEVER HAD THIS PROBLEM. IT WAS STILL RUNNING AT 190,000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144041November 30, 2005
TIRES:TREAD/BELT
DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 01T001000, CONCERNING THE TIRES:TREAD/BELT. THE VEHICLE HAD THE SAME PROBLEMS AS INDICATED IN THE RECALL. THIS CAUSED THE TIRE TO BLOWOUT ON THE FRONT PASSENGER'S SIDE. WHEN HE CONTACTED THE DEALERSHIP, THEY CLAIMED THE TIRE WAS NOT INCLUDED DUE TO THE SERIAL NUMBER. THE TIRE HAS BEEN REPLACED AT CONSUMER'S EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143952November 29, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONTACT STATES THERE IS NHTSA RECALL CAMPAIGN 05V379000 CONCERNING ANTI LOCK BRAKES. THIS VEHICLE HAD THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT WAS NOT INCLUDED IN THE RECALL DUE TO VIN. THE CONTACT REPAIRED THE VEHICLE AT HIS OWN EXPENSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141702November 3, 2005
PARKING BRAKE
FOR THE SECOND YEAR IN A ROW MY 2000 CHEVROLET SUBURBAN HAS FAILED THE TEXAS SAFETY INSPECTION BECAUSE THE PARKING BRAKE FAILED. A CHEVROLET DEALERSHIP REPAIRED IT LAST YEAR AND IT FAILED AGAIN. I HAVE BEEN TOLD THE BRAKE HAS TO BE USED REGULARLY TO KEEP IT WORKING AND WAS CHARGED FOR THE REPAIR. THERE ARE NO INSTRUCTIONS IN THE MANUAL STATING THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139996October 17, 2005
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
ON SEPTEMBER 22, 2005 AT APPROXIMATELY 7:45 P.M.I PARKED AND LOCKED MY 2000 CHEVROLET SUBURBAN AT THE LOCAL ELEMENTARY SCHOOL. APPROXIMATELY 10 SECONDS LATER, THE CAR ALARM SOUNDED. I UNLOCKED THE VEHICLE AND IMMEDIATELY NOTICED SMOKE COMING FROM THE DASHBOARD. ALMOST IMMEDIATELY THEREAFTER THE FUSE BOX BEGAN TO SPARK AND IGNITED. I IMMEDIATELY CALLED 911 WHO ARRIVED APPROXIMATELY 4 MINUTES LATER AT WHICH TIME THE ENTIRE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE INSPECTOR DETERMINED THE CAUSE OF FIRE TO BE ELECTRIC. THE CAR HAS BEEN DETERMINED A TOTAL LOSS BY OUR INSURANCE COMPANY. GENERAL MOTORS WAS NOTIFIED OF THIS INCIDENT ON SEPTEMBER 27, 2005. THEIR INVESTIGATOR INSPECTED THE CAR ON OCTOBER 1,2005. THEY CONTACTED US ON OCTOBER 6, 2005 TO ASK FOR WITNESSES AND AN OFFICIAL FIRE FORM FP-33C WHICH WE PROMPTLY PROVIDED. GENERAL MOTORS HAS NOT DETERMINED THE NATURE OF THE FIRE. WE ARE CONCERNED FOR OTHER CONSUMER'S SAFETY. WE ARE SHOCKED AT GM'S LACKADAISICAL APPROACH TO THIS SAFETY CONCERN. WE MUST KNOW WHAT THE CAUSE OF THIS AUTOMOBILE FIRE WAS. GENERAL MOTORS THUS FAR HAS SHOWN NO SENSE OF URGENCY IN THIS MATTER. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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