Chevrolet Suburban Complaints (1996)
370 consumer complaints on file.
- #847642September 14, 1999AIR BAGS:FRONTAL
WHILE TRAVELING AT 55 MPH DRIVER HIT A DEER, AND THERE WAS NO DEPLOYMENT OF DRIVER'S SIDE AIR BAG. VEHICLE IS BEING HELD AT THE BODY SHOP. OWNER NOT SURE IF THE TRUCK WOULD BE TOTALLED. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #548481September 13, 1999ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
MANIFOLD PIPE EXPERINCED STRESS CRACK CAUSING EXCESSIVE NOISE AND FUMES TO ENTER PASSENGER COMPARTENT OF VEHICLE. *YC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #847085September 8, 1999VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS ARE WORKING INTERMITTENTLY. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #847206September 8, 1999VISIBILITY:WINDSHIELD WIPER/WASHER, VEHICLE SPEED CONTROL:CRUISE CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AUTOMATIC TRANSMISSION
WINDSHIELD WIPERS ARE WORKING INTERMITTENTLY. ALSO, WHEN APPLYING THE BRAKES TH ARE GRABBING. ABS SYSTEM IS KICKING IN, AND KICKING THE CONSUMER'S FOOT OFF THE PEDAL ENGINE CHECK LIGHT KEEP COMING ON. TRANSMISSION IS JERKING, AND VEHICLE IS IDLING REAL FAST. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #846233August 31, 1999SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE TRAVELING AT A SPEED OF 60 MPH AND ATTEMPTING TO APPLY THE BRAKES, CAR WENT OUT OF CONTROL.DEALER FIXED THE CAR AT OWNER'S EXPENSE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #710308August 21, 1999SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
POOR BRAKE PERFORMANCE/PAD PERFORMANCE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #548083August 20, 1999SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS BRAKES EXPERIENCE LOCK UP ON WET AND DRY PAVEMENT ONCE RESULING IN A MINOR REAR END ACCIDENT. NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #844781August 10, 1999SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN THE BRAKES WERE APPLIED UNDER NORMAL STOPPING CONDITIONS THE PEDAL WENT TO THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #843946July 30, 1999SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS BRAKING SYSTEM MALFUNCTIONED, CAUSING VEHICLE TO PULL TO THE LEFT, AND EXTENDED STOPPING DISTANCE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #843676July 28, 1999SEATS
DRIVER'S SEAT BRACKETS WERE LOOSENING FROM THE ANCHOR FRAME. THIS CAUSED THE SEAT TO BE LOOSE/WOBBLY WHENEVER MAKING TURNS. TOOK TO DEALER & INFORMED NOT A MANUFACTURER'S DEFECT. THE PROBLEM OF THE SEAT IS STEADILY GETTING WORSE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #709350July 28, 1999POWER TRAIN:MANUAL TRANSMISSION, SUSPENSION:FRONT:CONTROL ARM:UPPER ARM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, ENGINE AND ENGINE COOLING:ENGINE
TRANSMISSION 3 PROBLEMS WITH PARTS REPLACED, UPPER CONTROL ARM BECAME LOOSE ON 3RD VISIT PARTS REPLACED, REAR DOORD BINDING,OIL COOLER ADAPTER AND OIL PAN LOOSE, REAR A COIL REPLACED,WATER PUMP REPLACED,POWER STEERING PUMP REPLACED,COOLING HOSE INTO MANIFOLD BROKE WAS REPLACED,
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #709130July 24, 1999SERVICE BRAKES, AIR
THE BRAKES SYSTEM HAS BEEN WORKED ON 13 DIFFERENT TIMES AND THEY STILL DO NOT OPERATE CORRECTLY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #843174July 23, 1999POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
FOUR-WHEEL DRIVE AUTOMATICALLY COMES ON WHILE THE VEHICLE IS IN MOTION. THE MANUFACTURER HAS BEEN NOTIFIED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #842861July 21, 1999SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ON-GOING / INTERMITTENT PROBLEM WITH BRAKE SYSTEM WOULD LOCK UP WHEN EVER VEHICLE COMES TO A SLOW SPEED / TO A COMPLETE STOP. DEALER / MFR. NOTIFIED. SEEKING HELP FROM NHTSA IN THIS MATTER OR PROVIDE ADDITIONAL INFORMATION. *AK *YC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #708515July 12, 1999POWER TRAIN:AXLE ASSEMBLY, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
RECENTLY WE HAD THE VEHICLE SERVICED AT A INDEPENDANT SERVICE (L&L AUTOMOTIVE), IN THE PAST THE VEHICLE HAS BEEN SERVICED A CHEVROLET DEALERSHIP. L&L STATES ON THEIR INVOICE "FOUND REAR BRAKE SHOES DID NOT MATCH THE DRUMS, IT APPEARS THAT THE INCORRECT REAR DIFFERENTIAL WAS INSTALLED FROM THE FACOTRY, WE PUT DRUMS ON THAT MATCHED THE REAR SHOES/AXLE". WE HAVE CONTINUALLY TAKEN THIS VEHICLE TO A AUTHROIZED CHEVY DEALER BECAUSE WE HAD PROBLEMS WITH BRAKES. OUR INVOICES INDICATE THAT AT 8947 MILES ON 7/26/96 WE FIRST COMPLAINED, AT 13,829 MILES ON 9/30/96 BURT REPLACED FRONT BRAKES (WARRANTY), AT 13,829 MILES ON 9/30/96 BURT REPLACED FRONT BRAKES, AT 20,462 MILES ON 12/31/96 BURT RESURFACED REAR BRAKE DRUMS (DID NOT DETECT OR TELL US OF ANY PROBLEMS WITH THE DRUMS) AND SUGGESTED THE FRONT BRAKES NEEDED TO BE REPLACED AGAIN SOON, AT 21,575 MILES BURT REPLACED FRONT BRAKES (WE PAID), AT 30,799 MILES ON 5/29/97 BURT REPLACED FRONT BRAKES. THIS IS JUST A SAMPLE AND SHOWS THE PROBLEMS WE ATTEMPTED TO CORRECT WITH THE BRAKING WHILE THE VEHICLE WAS UNDER WARRANTY. CHEVROLET HAS DENIED US ANY RESPONSIBILITY BECAUSE IT IS OUT OF WARRANTY, EVEN IF THE VEHICLE WAS INCORRECT FROM THE FACTORY AND EVEN IF THEIR AUTHORIZED DEALER HAD 5 TIMES TO DETECT THE PROBLEM WHILE STILL UNDER WARRANTY. I FEEL THAT IT IS THEIR RESPONSIBILITY AND THAT THE CAR IS STILL UNSAFE. THE DRUMS/SHOES/DIFFERENTIAL DO NOT FIT THE VEHICLE THAT WE BOUGHT. AN INCREASE SAFETY PROBLEM IS WE HAVE 2 DISABLED CHILDREN, ONE IS CLASSIFIED THROUGH THE SCHOOL DISTRICT AS "TRAUMATIC BRAIN INJURY" (UNRELATED TO AN AUTO. ACCIDENT). WE MUST HAVE A VEHICLE THAT HAS THE STRENGTH THE CARRY AND STOP THIS 3/4 TON VEHICLE, WHICH FOR 82,000 MILES HAS BEEN STOPPING MAINLY BY FRONT BRAKING. I HAD TO APOLIZED TO MY WIFE FOR THE LAST 3 YEARS ON BLAMING HER DRIVING ON THE BRAKES! SINCE PUTTING SMALLER DRUMS TO FIT THE SHOES, I DO NOT FEEL SAFE IN DRIVING THIS VEHICLE WITH MY FAMILY AND ESPECIALY PULLING OUR BOAT OR HORSE TRAILER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #841185June 25, 1999STEERING:LINKAGES:ARM:IDLER AND ATTACHMENT, SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
RIGHT REAR UPPER CONTROL ARM BOLT WASN'T IN PLACE, FELL OUT. ALSO, STEERING LINKAGE: IDLER ARM CAME APART, CAUSING STEERING TO LOCK UP. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #839805June 15, 1999SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
WHEN BRAKES ARE APPLIED HARD, VEHICLE WOULD JERK TO LEFT & PULL OFF THE ROAD. HAD TAKEN VEHICLE TO MECHANIC & HAD NUMEROUS WORK DONE ON BRAKES. FINALLY DISCOVERED THAT THE BRAKE HOSES ARE COLLAPSING & NEEDED REPAIR. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #839729June 14, 1999VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
CONSUMER IS EXPERIENCING THE SAME PROBLEM AS THE DESCRIBED IN RECALL FOR THE WINDSHIELD WIPERS. BUT THIS VEHICLE IS NOT INCLUDED IN RECALL DUE TO VIN. DEALER HAS BEEN CONTACTED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #707428June 10, 1999VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPER WORKED INTERMITTENTLY. THE DEALER REPLACED THE WIPER PULSE BOARD AND SAID IT WAS DOING THE SAME THING THE PULSE BOARDS DID THAT WERE RECALLED. BUT THE RECALL WAS FOR CARS 94 TO 5-96, MY CAR WAS MADE IN 8-96 AND WAS NOT UNDER THE RECALL. I SPOKE WITH CHEVROLET AT 1-800-222-1020 CLAIM # 990317773 AND WAS TOLD DUE TO THE AGE AND MILAGE OF MY CAR THEY WOULD NOT COVER IT. THIS CAR IS NEWER THAN THE CARS THEY RECALLED AND HAS THE SAME PROBLEM. ADDITIONAL RECALLS NEED TO BE MADE ON THIS PART. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #836568June 8, 1999ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
STARTED ENGINE AND CHECKED THE COOLANT AND THERE WAS SEEPAGE. SHOOK THE ADAPTER AND IT BROKE OFF AND ALL COOLANT WAS LOST. CONSUMER TOOK VEHICLE TO GOODYEAR, ENGINE COOLANT CONNECTOR AND BELT TENSIONER WERE REPLACED. CHEVROLET AREA REPRESENTATIVE SAID IT WAS A KNOWN PROBLEM. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0