Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11714203January 29, 2026
POWER TRAIN
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while shifting into park(P), the vehicle indicated that it was not in park(P). The contact turned off and restarted the vehicle, and then the vehicle began to work as intended. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed, and the contact was informed that the automatic shift control and gear shifter needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714236January 29, 2026
STEERING, ENGINE, UNKNOWN OR OTHER
When driving in traffic about 10 mph engine shuts down and power steering goes out. . When I slow to turn, the engine shuts down sometimes and the power steering goes out. No warnings. I’m afraid to drive it. I almost hit a lady while turning in a parking lot because the steering went out and it died. Sometime it’s hard to turn the key to start the truck. This has happened 9 or 10 times now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714292January 29, 2026
ENGINE
At highway interstate travel speeds, vehicle was losing intermittent power. Exhaust at stopped, idle during trip smelled heavily of gasoline. White smoke blowing from exhaust with only 38k miles on the truck. Dealership is replacing the entire engine now and sounds like GM doesn’t want them to fully explore the cause of failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714300January 29, 2026
ELECTRICAL SYSTEM
The tailgate on the truck popped open without being triggered to. This continued to happen like every 5-10 seconds. It drained the battery and was a hazard as I drive down the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713818January 28, 2026
ENGINE
As I’m driving, the vehicle began shaking and ticking sounds could be heard inside the cabin. A check engine light lit up on the dashboard. The idle was rough and it sounded like metal thrashing in the engine so I turned on my hazards and shut the vehicle off in the middle lane of the street. It didn’t want to turn over a couple times but when I was finally able to get it to start again it made the loud ticking and thrashing sounds. To prevent more damage I put it into neutral and had to push it with the help of bystanders to the closet parking lot putting us and other drivers at risk. I had the vehicle towed to the local Chevy Dealer for a diagnostic and they claim a catastrophic engine failure and recommend complete engine replacement. There were no symptoms of this prior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713828January 28, 2026
POWER TRAIN
This vehicle was purchased with 10,000 miles from a Chevrolet dealer. At 13,000 miles the transmission started making an awful noise. Up a service check it was found that the transmission pump was failing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713846January 28, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The tailgate randomly opens and closes during driving causing contents to fall out of the tailgate and creating a hazard for other motorists and damaging personal property. The tailgate now will not open and there is no manual override to open the tailgate. Certainly a design flaw and now not allowing access to the tailgate. I've contacted 5 local gm/chevrolet dealer service departments and they cannot offer any guidance on how to manually or power open the tailgate. I have a tonneau cover on the tailgate which makes it pretty much unable to access. I'm a firefighter and put my gear in the tailgate and need access asap. Please advise on how I can get GM/Chevy to assist with this issue. A police officer was behind me when the contents fell out of the tailgate on 6/9/25. This has happened several times since and most recently on 1/17/26. This needs addressed asap. Thanks!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713922January 28, 2026
ENGINE
I have experienced a catastrophic engine failure due to the faulty GM DFM lifters and oil pump. I was advised that my vehicle will need a new engine. I know there is Bulletin No.: 24-NA-173 for my vehicle. I have contacted GM, and they advised that there is nothing they can do since the truck is out of warranty. I know they are under investigation for the 6.2 L engine failure issues, and I feel as if this needs to include the 5.3L engines as well. This is very disappointing since I purchased this vehicle new, and have meticulously maintained it. Perhaps the CPA needs to get involved as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713924January 28, 2026
UNKNOWN OR OTHER
When charging my Silverado EV at Level 3 DC Fast chargers it is not charging at the same Voltage / Power as it has been in the past at the same stations (roughly half the power). I have taken it to the service center for diagnostics but they were unable to isolate the component that caused this problem, only reproduce the problem. Further details below. What component or system failed or malfunctioned, and is it available for inspection upon request? - The Level 3 DC high voltage charging is not charging at the same voltage as a comparable Silverado EV. (Pictures attached) - I can demonstrate the problem with my car on request, I have attached pictures of a new Silverado EV charging as well. How was your safety or the safety of others put at risk? - I would not consider it safe for level 3 DC charging which involves high current and high voltage to not be working as designed. It is also unsafe to not have any warning lights indicating that the charging is not working as designed. Has the problem been reproduced or confirmed by a dealer or independent service center? Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - The problem has been reproduced and confirmed by John Heister Chevrolet of Fuquay Varina NC. They were unable to isolate a component that is causing the issue and have sent log files of the car to the engineers at Chevy to further diagnose this issue. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - There are no warning lights / messages indicating that there is a problem even now. Only the symptom of not charging at the expected Voltage / Power level. - Symptoms were first observed by me on December 16, 2026
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713930January 28, 2026
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH, ELECTRICAL SYSTEM
The contact owns a 2022 Chevrolet Silverado 1500. The stated that while the vehicle was parked, the tailgate opened independently, and the tailgate was manually closed. The contact stated that the next time after stepping out the vehicle, the tailgate opened independently. The contact stated that the failure persisted. The contact stated that when the vehicle was started the tailgate was down, and the hazard light flashed. Most recently, the vehicle failed to start. The contact realized that the battery had failed to function as intended. The contact associated that the failure was a possible short circuit from the tailgate. The contact disconnected the battery. The vehicle was taken to the dealer, where it was diagnosed and determined that the tailgate switch had failed and caused the battery to drain. The vehicle remained at the dealer pending the repair. The manufacturer was not notified of the failure. The failure mileage was approximately 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713944January 28, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, STEERING
Was driving 45 mph when a “ Conditions Not Correct for Shift” warning pops up on the screen and puts me into neutral, but came to a stop in a neighborhood entrance and have not been able to start or put the vehicle into gear
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713952January 28, 2026
ENGINE
The 6.2L AFM DOD caused the lifter failure in #7 which destroyed my motor causing $10,000 in damages. Junk lifters. Only way to fix is get rid of afm dod.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713957January 28, 2026
WHEELS, POWER TRAIN, ENGINE
Starting back in June 2025 Loss of engine power multiple times. Many times almost hit from behind as I turned onto a highway. Found out vehicle had a stop sale recall at the time of purchase and I had issues with back right tire. Took truck to a tire shop and learned that the wheel was welded in many places and fracture was visible. Finally, got the dealership to pay attention in October to my concerns. They were going to allow me to trade the vehicle out for another one while paying off the bank but that’s not what they did. They attempted the repair and tried to hand it back to me. 1/27/26 Was recently told this was corrected, and the sales person told me when he picked it up from shop he couldn’t go more than 30 mph. Dealership management told him not to tell me. I am submitting this complaint for immediate review regarding Ruiz Ranch Motors (Spring Branch, TX) for an illegal vehicle sale, prolonged withholding of my vehicle, misrepresentation of a “loaner” vehicle, and coercive threats involving law enforcement. This matter involves ongoing safety risks, financial harm, and improper dealer conduct affecting both myself and my minor child. Summary of Key Facts (Concise): • On June 25, 2025, I purchased a 2021 Chevrolet Silverado (VIN 1GCUYHET7MZ155657) from Ruiz Ranch Motors, financed through Ally Financial. • The vehicle was subject to a GM Stop-Sale / No-Sale Safety Recall (NHTSA 24V797000) at or around the time of sale. • I repeatedly raised safety concerns beginning shortly after purchase. These concerns were dismissed for months. • In November, Ruiz Ranch Motors took possession of my 2021 Silverado under the representation that they were “working on trade numbers” and a solution to correct the experience. Misrepresented “Loaner / Trade” Vehicle: • I was provided a 2023 Chevrolet Silverado, represented as a potential trade option, no trade was made (only dealership delay) this vehicle now has a engine light and no cooperation from dealership
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713982January 28, 2026
ENGINE, ELECTRICAL SYSTEM, COMMUNICATION:MANUFACTURER TELEMATICS
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while driving at 65 MPH, the vehicle vibrated and failed to accelerate as intended while depressing the accelerator pedal. Additionally, the vehicle failed to exceed 40 MPH. The contact was able to pull over into a rest area. The power tailgate and power windows failed to function as intended, and the vehicle failed to restart. The message low battery power was displayed on the instrument panel. The contact attempted to jumpstart the vehicle however, the vehicle failed to restart. The vehicle was towed to the dealer, where metal shavings were found in the oil pan and oil filter, which caused the engine to fail. The contact was informed that there was a hole in the radiator. The manufacturer was made aware of the failure and paid for the engine replacement. The vehicle was repaired. The contact stated that days after retrieving the vehicle, the radio became inoperable. The contact stated that while the turn signal was activated, there was no sound, and the light on the OnStar button failed to illuminate as intended, and the Wi-Fi intermittently failed to operate as intended. Most recently, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the telematic module had failed. The vehicle remained at the dealer unrepaired. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713992January 28, 2026
POWER TRAIN
La transmicion viajaba aproximadamente a 70 millas cuando empeso a regresar los cambios rapidamente adta quedar parado en la carretera sin movimiento apague y volvi a encensenderla y trabajo una ves mas pero asiendo cambios bruscos Aora el dealer no quiso atender el recall disen que se tiene que remplazar la transmicion completa
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714021January 28, 2026
POWER TRAIN
NHTSA Vehicle Safety Complaint I am reporting a serious transmission defect in my 2024 Chevrolet Silverado 3500HD LT that creates a high risk of sudden power loss, erratic shifting, or loss of control while driving. Vehicle Details: - Make/Model/Year: Chevrolet Silverado 3500HD LT, 2024 - VIN: 2GC4YTEYXR1263768 - Engine: 6.6L Duramax diesel - Transmission: 10-speed Allison (10L1000) - Mileage at diagnosis: ~46,000 miles - Title: Rebuilt (warranty denied due to branding) Defect Description: The transmission shifts normally when cold (fluid below ~138°F). Once warm (during normal driving), it fails to upshift properly in gears 5-8: holds lower gears, causes high RPMs (3,000+), delays shifts excessively, or refuses to shift. When shifts occur, they are hard and jerky. Automatic (Drive) mode is affected; manual/L mode works normally as a workaround. No warning lights appeared initially, but the issue has worsened and is now frequent at operating temperature. Diagnosis: On January 28, 2026, Seminole GM (1405 N Milt Phillips, Seminole, OK 74868; 405-382-6130) diagnosed a defective valve body requiring replacement. Quote: - Valve Body Control Module (Part #24065357): $687.48 - Transmission Fluid (12 qt @ $10.92): $131.04 - Labor (diagnosis + pan/filter/relearn): $805.50 - Supplies/taxes: ~$140 - Total: $1,763.94 Dealer confirmed this is a common issue; photos of quote available for upload. Safety Risks: At highway speeds, delayed/no upshifts can cause: - Sudden inability to accelerate (merging, passing, hills) - Harsh engagement leading to wheel slip or loss of control - Potential limp mode entry, stranding in low gears This intermittent warm-only failure is unpredictable and dangerous. Context: This matches widespread complaints on 2023-2025 GM HD trucks with the 10L1000 (forums: DuramaxForum, Reddit r/Duramax/r/Silverado, GM-Trucks.com), involving valve body wear/pressure loss. Earlier years had related recalls (e.g., NHTSA 24V-797 for valve issues),
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713681January 27, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2021 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The local dealer was contacted but was unable to schedule an appointment because the service center was fully booked. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713346January 26, 2026
ENGINE
I own a 2021 Silverado 1500 6.2 v8. Since October of 2025 this truck has been in and out of the dealership. First engine (Oct. 24, 2025) issue as my teen driver was on the expressway and luckily was able to get off and get safely to an unknown persons driveway. Then the motor seized and died as we tried to drive it home. A friend was able to tow it to our driveway and GM sent a tow truck to pick it up and haul to the dealership. The truck was in the dealership for 2 weeks prior to the first engine failure and "EVERYTHING WAS FINE". Nov 26, 2025 new engine comes in. December 12th SECOND motor was put in and FAILED as cylinder 7 had no compression. Dec 31, 2025 picked up my truck with the THIRD motor. Jan 14, 2026 took the truck back AGAIN for engine ticking, noise, loss of propulsion/speed, running sluggish. Dealer kept it until Jan 21, 2026. Dealer said they drove it and the noise is normal injector noise. They did nothing other than drive it. They will not investigate any further as it wasn't pulling codes or warning lights. It is still not running right and I'm waiting for it to have a major failure. It is not safe to drive. The first motor did not show any warnings either. GM really needs to get this figured out soon. No vehicle with 52,000 miles should have 3 motors put in it. This is not quality work and concerns for safety are real.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713365January 26, 2026
ENGINE
My engine shutoff while I was driving on the highway. I had the initial recall remedy performed on my 6.2L 2024 silverado truck by getting the thicker oil about 8 month's ago. Now my truck is in the shop I'm suppose to be getting a replacement engine. I'm not sure if I can trust the replacement engine im getting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713420January 26, 2026
ELECTRICAL SYSTEM
Transmission/ignition. Can not lock vehicle and battery will die. When turning the ignition to off, dash message 'shift to park' appears. Must turn ignition on and off repeatedly to get it to go out. Dealership tried tightening a plug but it did not work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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