Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11437040October 17, 2021
ELECTRICAL SYSTEM
Trailer brake control. Trailer brake module. Trailer wiring. All having issues warning comes up to check trailer brake wiring when there is no trailer connected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437085October 17, 2021
SERVICE BRAKES
While driving home from work, while braking for a stoplight, the brake pedal suddenly went soft. Using an abundance of caution, i drove slowly home, though pumping brakes was required even when driving 5 mph. When i made it home, it was obvious there had been a catastrophic brake line failure, as fluid trailed across my driveway and pooled under my truck. On closer inspection, it's amazing how corroded all visible brake lines were. This failure could have happened at speed and would likely have resulted in a crash. I am appalled these have not been recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437092October 17, 2021
ELECTRICAL SYSTEM, SERVICE BRAKES
My truck will start flickering and shuts off jerking the steering wheel out of my hand, then tells me to service stabilitrak. It mostly happens when I am driving (coming to a stop sign/light and/or while turning). Had it taken to two different dealers and they keep telling me it’s a mechanical issue when It seems more electrical.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436940October 15, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM
The service brake assist came on and the brakes are acting funny at lower speeds. I see there was a recall for this very problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436960October 15, 2021
SERVICE BRAKES
While traveling at low speeds, my brake pedal gets extremely stiff and brake are almost inoperable. When pressed completely down, a grinding noise is heard. It seems as though my vehicle was impacted by the manufacture brake booster defect where NHTSA determined to be a safety recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436966October 15, 2021
ELECTRICAL SYSTEM, ENGINE
Vehicle caught fire in engine compartment and caught rest of truck on fire .
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11436817October 14, 2021
ENGINE
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while starting the vehicle there was a tapping and ticking sound coming from the vehicle. The vehicle was taken to the dealer and diagnosed that the camshaft was damaged and needed replacement. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact related the failure to TSB: 15-06-01-002H. The failure mileage was approximately 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436857October 14, 2021
SERVICE BRAKES
My fiance started the truck. Drove about 2 miles from my mothers house, the check engine light came on. The traction control light came on and then she informed me that it felt like all braking power was lost. Truck is being towed to dealership. Could have killed or badly injured someone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436579October 13, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM
I was towing my 44 foot trailer and I suddenly got an error that the trailer and the braking system was not connected to the truck. Luckily I was not going fast and was able to still stop but I have been driving the truck also when nothing was attached to my vehicle and I get that same morning trailer brake not attached in an error. I have contacted Chevrolet and they say there is nothing wrong there’s no recall on it but if you get online and all the places were the owners of General Motors trucks you will find numerous complaints about this problem they say they cannot duplicate this at the shops. But it continues to happen they say replace this and it still happens replace that and it still happens there’s a major problem somewhere and I imagine there have been accidents due to this error. I think it needs to be looked at from what I can tell it has not been I also had owned a GMC 20 14. 1/2 ton pick up and it had the same problem and I got the same answers. I reported this problem with my 2014 GMC 3-4 yrs ago
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436610October 13, 2021
ENGINE
the warning lights occur frequently when the truck is idling and then disappears and reappears while driving. The “Service Stabilitrak” light will usually appear first and then the car will turn traction control off. Once traction control is turned off, the transmission beings to shift very hard and rough. Additionally, Loss of engine power and or limp mode are also symptoms in addition to very hard shifting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436677October 13, 2021
AIR BAGS
Takata Recall. The contact owns a 2010 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436718October 13, 2021
ENGINE
Thermostat cycling causing cracking in radiator. This is a factory problem that should absolutely be under warranty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436378October 12, 2021
WHEELS
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at 50 MPH, the brake pedal was depressed as he began to approach traffic on the highway. As the contact began to steer the vehicle to the left, the entire front driver side wheel assembly detached from the vehicle without warning. Once the vehicle hit the ground, the driver and passenger-side air bags deployed and the contact hit the vehicle in front of him as he lost control of the vehicle. The contact was able to steer the vehicle off the highway and onto the left shoulder, the side curtain airbags then deployed as the vehicle came to a complete stop. Due to the failure, the brake line broke and spewed brake fluid throughout the engine and onto the road which resulted in an engine fire. The authorities were called to the scene and were able to extinguish the fire. A police report was filed. The contact did not seek medical attention at the scene but did treat himself for a scrape to the head once he returned home. The vehicle was towed to his home where it remained in his possession. The dealer was notified of the failure and he sent them pictures of the damaged vehicle. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 1,100.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11436457October 12, 2021
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving at 10 MPH and making a turn, the vehicle inadvertently lost power steering and stopped on the side of the road by a curb. There were no warning lights illuminated. The contact stated the failure had been reoccurring while driving, almost causing the vehicle to crash into another vehicle. The vehicle was taken to the dealer who did not diagnose the vehicle and advised the contact that his VIN was not included in the recall for NHTSA Campaign Number: 17V414000 (STEERING). The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 82,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436466October 12, 2021
TIRES
The contact owns a 2006 Chevrolet Silverado 1500 equipped with Continental General Grabber STX tires, tire size 24570R17, DOT Number vynhhm55. The contact stated that all four tire sidewalls had begun to deuterating exposing the white another. The vehicle returned the tires to Walmart where they purchased the tires from who confirmed the tires needed to be replaced. The tires had not been replaced. The manufacturer was not made aware of the issue. The vehicle's approximate mileage of 72,000. The tire's approximate failure mileage was 169,000 with the first set of tires purchased and 169,000 miles with the second set of tires. The contact was unsure of which tires had what mileage due to several tire rotations being completed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436469October 12, 2021
POWER TRAIN, ENGINE
Whine sound possible torque converter does not go away. Surging or delay in switching into second gear upon first start up and put in drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436275October 11, 2021
SERVICE BRAKES
At low speeds I lose all pressure in my brake pedal and it goes very hard. I have to use every bit of force in my body to stop the car. There is already a recall for this issue with the vacuum pump for my year make and model however my VIN is not part of it. I tried to call General Motors about this and was told I am not part of the recall. When I asked to escalate the issue to someone dealing with the recall so they can be aware that it is affecting more vehicles than they think I was told I can't escalate it and was hung up on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436295October 11, 2021
STEERING, POWER TRAIN
Driving the vehicle on October 10, 2021, with my fiancee and her mother in the vehicle. Upon exiting expressway I-75 a noise in the front end could be heard. It was a pinging/clinking noise that didn't change in frequency under braking nor under speed changes. It stayed at the same frequency of occurrence regardless of speed but wasn't present at vehicle stop or idle. It seems only to happen when vehicle is in motion. The noise became louder at lower speeds of driving. Vehicle was taken to a GM dealership on October 11, 2021, for repair. The dealer indicated that they could not repair the vehicle as GM issued a work instruction (PIP5653) stating no repair or resolution is available. GM indicates there is no problem to the vehicle however something is wrong with the front end axle and if it breaks then there is risk of accident as the wheel could lock up causing loss of control and/or loss of steering. Upon reading document PIP5653 I learned that all GM full size pick-up trucks and SUVs from model year 2019 to 2021 are effected. This is a huge population at risk for possible loss of control and/or loss of steering to be supported by simple GM comment. There must be a fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436323October 11, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Driving my truck, without a trailer, the "Service Trailer Brakes Soon" fault came on my truck. This is a known problem that GM is aware of with their ITBC system for YEARS & have done selective recalls for. This a hazard to the motoring public. There is no warning when this fault happens while pulling a trailer & when it does pop up, you lose all trailer brakes. I had the same problem with my 2010 Silverado, after numerous visits to the dealership & thousands of dollars & filed complaints with GM & NHTSA, nothing was done. When taken to the dealership, if the fault isn't on the screen, they claim they can't find or fix the problem. I pull a 10,000 pound 5th wheel, I need trailer brakes when I apply them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436215October 10, 2021
UNKNOWN OR OTHER
My 2013 Chevrolet Silverado frame broke when I was driving it down my road with my small kids in tow. When I got home and inspected I noticed my spare tire was not secure and corrosion in the rear of my frame. I had the frame inspected by my dealership and it was confirmed the frame was defective, severely corroded in the mid and rear section. The front was in almost new condition. The stickers still intact. They suggested I contact GM. There were no warning lamps. GM has committed to repairing the vehicle due to the wax coating defect. Now they are not cooperating due to no availability of frame. I have not had a vehicle for almost 5 months. Had I been driving at a high rate of speed when the frame broke or someone hit me there could have been an entirely different outcome as the frame has no integrity. The truck would have crumpled. There are many trucks left on the road with this HAZARDOUS issue. Please see attached photos of well cared for truck and defective frame.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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