Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11476821August 1, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES
I purchased this vehicle used in July of 2020. Ever since then, I have experienced random issues with a Service-Trailer Brake System warning coming on. It will keep coming and the chime is extremely distracting and cannot be silenced for any significant period of time. After reviewing on the internet, I am also very concernd about pulling a load with a braking system. I may go for hundreds of miles with no warning, then the warning will start coming in repeatedly. I have not at this time attempted any repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476860August 1, 2022
STRUCTURE:BODY, SERVICE BRAKES, AIR
The contact owns a 2011 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the brakes. The contact stated that the dashboard was also cracked. There was a dollar-sized hole in the dashboard. There were no warning lights illuminated. The vehicle was taken to the local dealer where they informed the contact there was a hairline fracture on the dashboard. The vehicle was not repaired. The air bag was previously replaced. The manufacturer was notified of the failure but no additional assistance was provided. The failure mileage was approximately 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476691July 30, 2022
ELECTRICAL SYSTEM
I have a 2018 Chevy Silverado 4WD, Crew Cab truck purchased brand new in 2018. Over the last year, I have had intermittent, and relentless chiming of the "Service Trailer Brake System". This occurs any time, completely randomly during normal, everyday driving and while NOT towing. it is horrendously distracting, and won't stop once it starts, even after clearing the message, it will continue to chime again every 1-2 minutes until I park the truck and turn off the engine. I have taken it to my local Chevy dealer, they can't find anything wrong with my truck. I have checked fuses, switches and relays, to no avail. I see this is not a "once-off" problem, it would appear 10s of thousands of consumers have had the same issue posted about blogs, YouTube and more around the internet since at least model year 2017. This is a complete safety hazard and unacceptable! The chime is a distraction and prevents other vehicle safety features from being usable when it is going off. In addition, I imagine if I WERE towing, that means my braking system would be rendered unusable. That doesn't seem acceptable and there should have been a recall on this already based on my vast research. I am angered that this keeps happening even under normal driving conditions, and it is a defect of the trailer wire harness system, not something any vehicle owner has done, not due to abuse, or even normal wear and tear. I am angered that even my dealer can't find and fix the problem. However, it should not be my responsibility since this is a clear and obvious defect amongst nearly 100,000 similar model vehicles. I do not feel this is safe in any way and there needs to be a remedy "recall" performed so that other owners and myself can get this taken care of once and for all. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476450July 29, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
Was driving and all the lights came on check engine light, ABS, parking brake light and traction control all came on at once. The RMP went up and wouldn’t shift gears and We wasnt able to stop or even steer. The steering wheel got really hard. We turned the truck off and turned it back on all the lights went off expect the check engine light. Once we got home we turned off again and turned it back on and the check engine light came off. I also have a video of everything happening just wasn’t able to load.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476519July 29, 2022
ENGINE
Our 2018 Chevrolet Silverado 1500 was purchased new and only serviced at Chevrolet dealerships. While on vacation we were driving on a 3-lane paved road and then engine started knocking for a few seconds and then a chime could be heard and the check engine light came on. The vehicle lost power and the vehicle was difficult to control. We were fortunate that other vehicles were able to avoid us since our truck slowed quickly (without the brakes being applied). The vehicle had to be towed to a local Chevrolet dealer for diagnostics. The dealer found that the hydraulic lifters on the right bank of the engine collapsed (resulting in a misfire) and there was extensive engine damage. The vehicle was equipped with a 5.3l engine with AFM/DFM (cylinder deactivation). Mileage was 64,562. Vehicle was repaired with "upgraded" valve train parts from General Motors as this failure mode seems to be somewhat common in AFM/DFM engines (can find class action information during web search).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476544July 29, 2022
ELECTRICAL SYSTEM
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle inadvertently lost motive power and stalled. The contact indicated that the failure had occurred on multiple occasions. The contact stated that on one occasion while driving approximately 65 MPH, the vehicle lost motive power with the power steering and power brake becoming inoperable nearly causing a crash. The vehicle was taken to the local dealer who diagnosed that the failure was due to a faulty battery cable. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 179,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476237July 28, 2022
VEHICLE SPEED CONTROL, STEERING, ELECTRICAL SYSTEM
stabilitrak light and engine light comes on causing vehicle to lose power, steering wheel locks up, lights flicking on and off, and time engines shut off...This is an hazard while driving vehicle on highway road and regular streets especially.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476265July 28, 2022
SERVICE BRAKES
Reoccurring trailer brake system alerts. Occurs when trailer is both hooked up and not hooked up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476268July 28, 2022
POWER TRAIN
Truck has hard downshift from 2nd to 1st gear. Has been serviced two times With module replacement and issue is not resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476362July 28, 2022
SEAT BELTS
Driver side seatbelt metal cable connecting the seatbelt to the underside of the seat severed completely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476397July 28, 2022
SERVICE BRAKES
Stabilitrac light and anti-lock brakes lights on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476426July 28, 2022
STRUCTURE:BODY
The frame of the vehicle has significant rust through. I attempted to go through warranty claim and they denied it and said it was normal. I took it to a body shop who advised that this should not be happening and they recommended a full frame replacement and they advised the rust would spread.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476036July 27, 2022
UNKNOWN OR OTHER
My 2009 Silverado has a very rusted frame. I have replaced bedsides and rocker panels due to excessive rust. Now the frame has holes in it. I'm not sure when it becomes a critical safety incident, but it is bad. It is ridiculous that I have owned this truck since 2012 when it had 42,000 miles on it. This frame is terrible for a well-taken care of truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476092July 27, 2022
ELECTRICAL SYSTEM
The contact owns a 2013 Chevrolet Silverado 1500. The contact stated while depressing the accelerator pedal and brake pedal simultaneously, the brake pedal went to the floorboard. There were no warning lights illuminated. The vehicle was taken to the local dealer and diagnosed; however, no failure was determined. The contact was informed that the function was normal. The dealer also suggested that issue might be related to a software failure. The vehicle was not repaired. The contact stated that the failure occurred previously and the brake master cylinder was replaced; however, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476168July 27, 2022
AIR BAGS
The contact owns a 2015 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V504000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476175July 27, 2022
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
The contact's husband owns a 2016 Chevrolet Silverado 2500. The contact stated while her husband was driving 20 MPH and approaching a traffic light, the engine started to misfire. The contact's husband was unable to restart the vehicle after several attempts. The vehicle was towed to the hotel where he was staying. The vehicle was then towed to a local dealer where it was diagnosed that the CP4 high-pressure fuel pump had failed. The dealer also informed the contact that there were metal fragments inside the fuel lines and the fuel injectors. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476214July 27, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES, UNKNOWN OR OTHER
Trailer brake system I have owned this Chevy Silverado 2015 since 2018 when I purchased it certified from a used car dealership in upstate New York. About one year into owning the vehicle I started to experience an alarm that was flash trailer brake system. This alarm would beep and flash in my center consul restricting me from sight distracting me from driving and is almost impossible to drive the car without distraction. I checked YouTube I called the manufacture I did so much to figure out what was going on and why this was happening considering I do not show any thing I did not understand why the trailer brake would cause such a problem considering I never told anything.After about three months of driving the car this trailer brake system alarm stopped. Now recently 2022 the trailer break system alarm is back and flashes nonstop and is relentless. I cannot listen to music I cannot hear my own self think the alarm is so loud and so distracting I would rather walk to the store then drive the truck I am forced to drive this truck because of the fact that I need to get to work but the safety hazards that are now limiting me and I am afraid this is going to cause a major accident or loss of life. I recently discovered that this is a manufacturers wire harness malfunction due to faulty wiring and a low-grade wire harness system. Before this gets any worse I need some sort of help. Knowing that it is impossible to fix without thousands of dollars being spent and finding a specific electrical auto technician to fix it it is nearly impossible to have this fixed Chevy refuses to even acknowledge there is a problem I need someone to please help me and the other Chevy Silverado owners to get this under recall so that these wire harnesses can be replaced please help us my name is [XXX] my address [XXX] [XXX] is my cell phone number INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475963July 26, 2022
POWER TRAIN
While driving the vehicle wont shift properly. As someone with a degree in automotive I checked the vehicle which has code P0741 in the TCM. I contacted GM regarding the problems with my vehicle and they agreed to pay a portion of the costs to repair if I had it diagnosed by a dealership. The dealer diagnosed it between them and GM they replaced the valve body. This did not fix the issue. The dealer found metal shavings in the transmission which it not a good thing. This transmission needs to be replaced. However, getting the dealer or GM to say or do this is not working. I am stuck with a vehicle that isn't functioning properly. I have talked with other dealerships and transmission repair shops which all agree that if metal was found the then the transmission needs replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476017July 26, 2022
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
My vehicle will just start up sometimes on its own with or without key in ignition, as well as set alarm off. Also, it constantly feels like the brakes are on at all times. It feels like it drags alot. And it feels like it doesn't properly have enough power when accelerating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476018July 26, 2022
ENGINE
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated while stopped, the vehicle would not accelerate with the check engine warning light illuminated. The contact stated after several attempts the vehicle accelerated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The contact was informed that the VIN was not under recall and the repair would be an out-of-pocket expense. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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