Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11512523March 18, 2023
POWER TRAIN, ELECTRICAL SYSTEM
Have taken vehicle to dealership for service and they completed their 21 point inspection and never seem to find the electrical problem or the transmission issue, no transmission has completely stopped working. Shifting hard and truck will not move at times or will only travel at only 8 miles per hour.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512325March 17, 2023
ENGINE
ENGINE LIFTER FAILURE AT 17K MILES. SIGNIFICANT LOSS OF POWER AT TIME OF FAILURE. ROUGH IDLE AFTERWARDS WITH TRUCK VIBRATING. NO WARNING LIGHTS AT TIME OF FAILURE. STOPPED VEHICLE AND SHUT OFF ENGINE. NUMEROUS WARNING LIGHTS ILLUMINATED UPON RESTART. VEHICLE TOWED TO DEALER. PASSENGER SIDE BANK OF LIFTERS AND RODS REPAIRED UNDER WARRANTY. SUBSEQUENTLY, DRIVER SIDE BANK OF LIFTERS FAILED AT 23K MILES. NO WARNING LIGHTS. AS BEFORE, SIGNIFICANT LOSS OF POWER AND NO THROTTLE RESPONSE. POWER LOSS POSES SIGNIFICANT RISK/DANGER WHEN MERGING INTO TRAFFIC. SECOND EVENT IS CURRENTLY AT DEALER FOR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512403March 17, 2023
POWER TRAIN
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving 45 MPH and approaching a stop light while slowing, the vehicle lost motive power without warning. The contact was able to restart the vehicle. The vehicle was taken to the dealer and the dealer stated no failure was found. The vehicle was taken to an independent mechanic and the mechanic stated that no failure was found. The manufacturer was contacted, and the manufacturer stated that there was no recall for the failure. The failure mileage was 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512405March 17, 2023
STRUCTURE:BODY
The tailgate will randomly open while driving allowing contents to fall from the bed of the truck
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512491March 17, 2023
ENGINE, ELECTRICAL SYSTEM
The engine glow plugs keep failing, I have replaced 4 already and 2 more are now failed. The vehicle only has 66K miles on it currently and the failures started around 50K. I do not understand why this hasn't been recalled like the 2018 trucks, they share the exact same engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512124March 16, 2023
ENGINE
I drive a 2017 chevrolet silverado 1500 lt 5.3 V8 Pickup. I currently have 86k miles on this vehicle. I am the second owner and lately have been experiencing loss of power, engine hesitation, poor fuel economy, and high oil consumption. I brought my truck to the dealer I purchased it from ( Koons Chevrolet of Tysons Corner VIRGINIA ) I brought the vehicle in for service because back in February I had the check engine light flash and the truck engine almost cutout (whilst traveling at high speeds )completely. This past week I was merging onto a highway and upon pressing the pedal to increase speed to merge safely the engine lost power completely for about 5 seconds and then magically regained power. During this i was almost side swiped and forced to drive on the shoulder almost crashing into the barrier wall. I had the info screen on my dashboard and was able to trace when this issue occurred. Upon switching from V4-V8 mode. Further research with a mechanic friend of mine revealed that Chevrolet has been using the same failing lifters since 2014 and it was a known issue, yet never recalled. How can I go about either fixing this issue or recuperating the sales price I paid for this faulty vehicle? I dont think it's right that the American tax payers bailed out general motors only for them to cut cost by way of reducing the quality of vehicles they were making... absolutely egregious. Please help. Sincerely, Unhappy Taxpayer 🙁
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512127March 16, 2023
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic) and the Electronic Brake Control Module (EBCM) was reprogrammed; however, the pump failed. The manufacturer was made aware of the failure. The failure mileage was 168,553.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512160March 16, 2023
ELECTRICAL SYSTEM
Rear defrost malfunctioned causing rear window to blow out smoke filled cab plastic started to melt I am in possession of vehicle it available for inspection in driveway at time buy sounded like a 22 going off behind my head had it at Brunswick auto mart for a week and told they can’t do anything dash had no indications at that time or after
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512176March 16, 2023
SERVICE BRAKES
The contact owns a 2017 Chevrolet Silverado. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulics, Service Brakes, Electronic Stability Control). The contact stated that while driving at 55 MPH, the brake pedal was depressed; however, the vehicle failed to reduce speed and stop immediately, which caused the contact to rear-end another vehicle. The contact sustained injuries and received medical attention. A police report was filed. The vehicle was towed to a tow shop. The vehicle has not been deemed totaled. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11512218March 16, 2023
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2011 Chevrolet Silverado 1500. The contact stated that while the vehicle was at an independent mechanic for State Inspection, the vehicle fell off the lift due to frame corrosion. There were no injuries due to the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512279March 16, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
i AM HAVING AN ISSUE WITH RADIO NOT PLAYING, IT MAY AT BEGINNING OF TRIP OR NOT. IT DOES NOT MAKE A DIFFERENCE IF YOU TURN OFF AND TURN BACK ON. IT WILL ONLY START AUDIO WHEN IT WANTS TO. DURING THE TIME PERIOD OF NO AUDIO - THE BLUE TOOTH DOES NOT WORK EITHER. I CAN HEAR PEOPLE BUT THEY CANNOT HEAR ME. I HAVE HAD THIS AT THE DEALER AND HAVE BEEN TOLD THERE IS NO FIX FOR THIS. THIS IS A SAFETY ISSUE. ON STAR WOULD NOT BE ABLE TO HEAR ME , OR I CANNOT MAKE A CALL IF NEEDED IN AN EMERGENCY. THIS IS VERY SERIOUS, I HAVE ASKED FOR A VEHICLE REPLACEMENT. I HAVE BEEN IN CONTACT WITH GENERAL MOTORS WITH NO RESOLUTION AT THIS POINT. THIS TRUCK IS NEW AND SIGNED PAPERS DECEMBER 22ND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512018March 15, 2023
STEERING
Steering gear box. Truck only has 18k as it is our recreation vehicle. Steering has extreme play as much as 3”. I’ve read where this is and issue with Chevy Silverado 2500 2016. Truck is becoming dangerous to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512025March 15, 2023
ENGINE
Hybrid system failed while driving resulting vehicle becoming disabled on the road. Took to GM shop, they informed that the Hybrid System failed. Parts are unavailable because GM discontinued them. GM shop is not willing to replace with used battery due to the lack of reliability “we would have the same problem just a few miles down the road”. GM shop bipassed hybrid system resulting in the vehicle only working if it is on a trickle battery charger. Filed complaint with GM and GM told us they cannot help because the part is discontinued. This vehicle cannot operate without being on a trickle charge which is a hazard to all people on the road. GM discontinued a part that is vital to the vehicle’s safety and usability. GM provided no resolution, therefore putting all 2011 Chevy Silverado Hybrid vehicles at risk for immediate and unforeseen vehicle failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512032March 15, 2023
CHILD SEAT:BASE
The contact owns a Safety-First car seat, Model Type: Onboard 35 LT, Model Number: IC354GAJ, Manufactured Date: March 23, 2022. The car seat was being utilized in a 2012 Chevrolet Silverado. The contact stated that the car seat failed to fit securely into the stroller and car seat base. The manufacturer was not made aware of the failure. The car seat was not repaired or replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511756March 14, 2023
AIR BAGS
Airbags Warning lite are on. Mileage at time taken to dealship 91007 ,I’m original owner Service restraints message is on-airbag lite is on dealer states that airbags will not deploy Took to Chevy dealership on 9/21/2022 they stated that parts are not available No police or insurance is involved Messages and warning lite appeared on 9/12/2022 I have contacted BBB ,attorneys to no prevail localfile:///var/mobile/Containers/Data/Application/EF16A78A-305C-483C-8347-7E0E72C70EF0/Library/Caches/Attachments/2fb3cd85d5fa9fe6b12261cbc8d5f5ba/IMG_2558.jpg
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511766March 14, 2023
TIRES:TREAD/BELT
LT275/65R20 At 36000 miles a back driver side tire had a belt separation. At 41000 miles back passenger side had a belt seperation. These tires came on the truck when I bought it and they are Goodyear Wrangler tires and I think it is a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511772March 14, 2023
ELECTRICAL SYSTEM, POWER TRAIN
Driving 70 on interstate 15 and the stabilitrak message came on the dash, truck went into limp mode, the truck went from 70 mph to 45 mph really fast. This was during rush hour traffic and I could have gotten in a wreck. This is a transmission control module and GM and Chevrolet DO NOT HAVE THE REPLACEMENT PART. It’s on a nationwide back order
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511502March 13, 2023
STEERING
Hello so i have a 2017 silverado 1500 And i was driving on the highway a 70 miles by hour with my enclosed trailer and the steering wheel start getting hard and I slow down and tried to get out the highway so when I tried to turn to my right the steering wheel make a clicked couple time like getting locked, so was hard and scary because i can't turned it This is the 3rd time that happens to me !!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511507March 13, 2023
ENGINE
2015 Chevrolet Silverado 1500 with 5.3 liter engine developed coolant leak. Took vehicle to Chevrolet dealer and they said the radiator was failing. According to the service advisor, this was a result of the thermostat "over cycling". They also said GM had a recall for this exact problem for the 2014 models but not for my vehicle. Cost of new radiator and replacement of the defective thermostat was over $1,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511372March 11, 2023
VISIBILITY/WIPER
Rear window defroster caused back glass to explode. Vehicles was remote started before driving even though in settings auto rear defrost was turned off the rear defrosters were turned on automatically after driving for approximately 10 mins and while stopped at a red light i heard a loud bang and looked back to see a little but of smoke and one half of the powered rear sliding window with defrost had complete shattered, immediately i looked down to find the rear defrost turned on and then turned it off. I have heard of a customer satisfaction bulletin and a recall in Canada for this issue. This is a huge safety concern as when it blows it is loud and could cause someone that is driving to get panicked and swerve as well as potential for fire. This absolutely needs to be a recall for US vehicles as well
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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