Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11513865March 26, 2023
ELECTRICAL SYSTEM, ENGINE, STEERING
Was driving down the road at 65 and the truck shut down completely and had control of steering that time. Put truck in neutral and it restarted. Then was in a gas station getting gas then went to pull out after filling up and the wheels jerked and almost broke my wrist the instrument cluster said stibilatrac and shut down. Went to restart then the instrument panel said lower driver window then close . It did this one more time in the gas station parking lot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513739March 25, 2023
SERVICE BRAKES
Service braking system attention
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513758March 25, 2023
ELECTRICAL SYSTEM
Service parking brake system keeps coming on, switch has been replaced and it still comes on. I have had the traction control light and service abs light come on. Took to shop they told me there was a broken wire the first two times in the harness
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513789March 25, 2023
STRUCTURE:BODY
The frame of the truck is excessively rusty and the manufacture undercoating has flaked off. All components of the frame and underbody have significant rust for the age of the vehicle. This was just addressed with the dealership who stated there was no warranty to cover it. There has been no service done to the frame and all preventative maintenance and service checks have been done at the dealership on time. It was just recently noticed to be so rusty. This poses a problem with the safety of the frame of the vehicle which can lead to cracks, broken welds, holes, etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513543March 24, 2023
POWER TRAIN
The vehicle only has 118,000 miles on it and the transmission cooler lines are leaking and now I have a hard shift from 1st to 2nd gear and the same when the vehicle is downshifting as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513607March 24, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed but the brakes failed to stop the vehicle immediately. The message "Brake System Failure" was displayed. The failure occurred twice and nearly caused a collision. The vehicle coasted to the side of the roadway and was towed to the dealer; however, no failure was found. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513363March 23, 2023
SEAT BELTS
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while his daughter was attempting to use the driver’s side seat belt, the seat belt became unlatched without warning. The dealer was notified about the failure and informed the contact that there were no recalls on the vehicle. Upon investigation, the contact's wife discovered NHTSA Campaign Number: 21V245000 (Seat Belts) which he linked to the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 150,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513446March 23, 2023
POWER TRAIN
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving approximately 64 MPH with the cruise control engaged, the transmission became inoperable. While going up a hill, the vehicle was shifting hard in first and second gear. Upon accelerating, there was an abnormal winding noise detected. The vehicle was shifting roughly. The transmission got up to 160 degrees and continued to shift hard. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that a transmission replacement was needed. The vehicle was not repaired. The manufacturer was contacted and informed him that the vehicle was above the warranty mileage. The failure mileage was approximately 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513178March 22, 2023
POWER TRAIN
Is available upon request. Transmission chugging, quite often. Pulsing after turning a corner trying to resume speed. Difficulty shifting when cold. Noticed this happening occasionally, but this problem is definitely getting worse, happening daily. I only have 27,000 miles on this truck. I stopped by the dealership and was told to change the transmission fluid myself since the warranty was up. Very disappointed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513253March 22, 2023
POWER TRAIN
Transmission failure for the second time. the first time it happened it had 51,984 miles after I got it back, it happened again after an additional 41 thousand miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513302March 22, 2023
SERVICE BRAKES, HYDRAULIC
The contact's husband owns a 2020 Chevrolet Silverado 1500. The contact stated that while her husband was driving at approximately 65 MPH, the vehicle suddenly decelerated to 40 MPH. The contact stated that the failure recurred on various occasions and that an unknown warning light was illuminated. The vehicle was taken to a local dealer, where the failure could not be duplicated. The failure reoccurred and the vehicle was taken back to the dealer, where it was diagnosed that two brake calipers needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer, where it was diagnosed that the brake master cylinder needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was then taken to Classic Chevy Sugar Land (Southwest Fwy, Sugar Land, TX 77478), where it was diagnosed that the brake master cylinder needed to be replaced again. The VIN was not included in NHTSA Campaign Number: 20V116000 (Service Brakes, Hydraulic). The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure and the contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513318March 22, 2023
POWER TRAIN
Transmission cut out while pulling into traffic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513322March 22, 2023
ENGINE
I developed a oil leak in my oil cooling lines. I don't know why there is a recall for the 2019 Silverado and not my 2016 for the same problem. I reference GM Customer Satisfaction Program number: N212326940.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513032March 21, 2023
AIR BAGS, POWER TRAIN
FRONT AXEL SEPERATED FROM VEHICAL CAUSING CRASH. LEFT FRONT WHEEL ASSEMBLY FROM CV JOINT. DEFECT IN AIRBAGS, EXCESS EXHAUST SPRAYED OVER TOP OF HANDS ON STEERING WHEEL AT 9 OCLOCK AND 3 OCLOCK PISITION. CAUSED 3RD DEGREE BURNS WITH PERMINATE SCARRING AND DISFIUREMENT. CHEVY HAD IGNORED ALL ISSUES WHILE DRIVING I COULD FEEL THE TRUCK DROPA ND GET PULLED TO LEFT, WITH NO CONTROL, THEY INSULT AND IGNOR A FACT. I HAVE GRAVE CONCERNS FOR FUTURE FATALITIES . SO NOTED
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11513052March 21, 2023
POWER TRAIN
Torque converter was broken and destroyed my transmission just at 90,000 miles. I could easily have been stranded in major city traffic at any point if this had failed any earlier. This problem has been known in various GMC vehicles throughout the years. I have had a mechanic inspect and diagnose this problem. No warnings or symptoms were seen prior to the full failure of my transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512863March 20, 2023
SUSPENSION
2014 Silverado frame has coating defect. Verified by a former Chevy employee. Frame us completely rusted and splitting and cracked. Just found this out and was told it could suddenly fail. The mechanic said I need to either fix immediately or get another car. This truck was bought and serviced by Best Chevrolet, and they never recalled anything or informed/warned me about it. There is a rich history of these 2014 frame rust defects across the web. I would have never known had the last mechanic not informed me. There are no warning on the vehicle for this. This truck has been well cared for. I have two kids with serious chronic diseases. I can’t afford to fix or replace.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512888March 20, 2023
POWER TRAIN, ENGINE
The lifters on one side of my engine failed. This is due to the AFM(Active fuel management) system that GM had in its vehicles from 2016-2021. My truck is a V8 motor and the AFM system drops the motor to 4 cylinders during periods that the vehicle is in stop or coasting. Overtime the lifters in the engine wear out causing the engine to fail. I barely made it to the dealer to fix the issue as I lost full power in the engine nearly causing me to have an accident. The only notification I got was check engine light started blinking mid-stream on my way to work. The cost to repair lifters is extremely high and that is the reason why GM hasn't issued a recall yet. There are thousands of cases of failed lifters in my research online. GM knew this was a problem as they have quit using the AFM feature in all of their vehicles. My servicer at my dealership even told me that they have seen this problem on multiple occasions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512890March 20, 2023
SERVICE BRAKES
Loud growling. Breaks safety concern due to fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512697March 19, 2023
SERVICE BRAKES
No brakes at low speed. Problem persists after recall. Needs a vacuum pump. Known problem with Chevrolet and they won’t replace it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512502March 18, 2023
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
Heavy smell of gasoline in the cab and the bed of my truck as well as outside of the truck began on February 23, 2023. The truck is also harder to turn over or start since the smell has begun. Due to the gasoline smell, it is causing a nauseous feeling, severe headaches, coughing and a red flush over my wife’s face when she is in the truck. The transmission line leak has been leaking for quite some time and I have to replace the transmission fluid a least a quart of fluid every two weeks. I was not notified of the Safety Recalls for the Fuel pump pressure regulator and the Transmission oil cooler line leak/ fire danger on my 2014 Chevrolet Silverado 1500. I have taken my truck to be assessed by the Chevrolet Dealer on 03/13/2023, and they determined that my truck does indeed have both of these Safety Recall problems but that they will not repair them. They stated it is a closed recall and my 95k+ miles were too high. The Safety Recall Bulletin #14121 and #13370A both state no mileage limitation and declare my make and model affected by these Safety Failures. I have paid off the loan to my truck early only to be unable to drive it safely or enjoy it. I have never been late on any of my payments and was proud to pay it off early. This model truck has had several Recalls including an incident with the front wheel falling off due to a mechanical failure, that was shocking and frightening when it happened after only owning it for approx. 2 years. With the Fuel leaking and carbon monoxide, and the transmission fluid leaking, the Dealer should take responsibility and repair these problems that they know are a Safety and Fire issue as stated in the Recall Bulletins and make my vehicle operable again. I am only asking that the Dealership provide me with the Repairs they said are needed to the Failures caused by improper installations and or Faulty equipment from the manufacturer as stated in the Safety Bulletin Recalls.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0

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