Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11556878November 26, 2023
AIR BAGS
I went to get the Takata recall done. I made an appointment at the dealer, and I showed up. After spending several hours of my day, the dealer told me the airbag was on back order and they even asked me if I actually want to get it done. The dealer informed me my dash would be broken after they finished the job. I told them the airbag is dangerous and it needed to get done. They told me they would order it and call me when it arrived and that has never happened. I called the NHTSA hot line and there was no service. The fact is this should have been recalled on November 15, 2015, but the NHTSA let GM postpone the recall endangering the public for over 7 years. The fact is the NHTSA covers for GM like they did with the ignition switch, the GMT800 Brake lines and a bunch of other situations. The NHTSA reports are also full of lies and misinformation. I don’t blame GM for not doing the recall because they never planned on it. I blame the NHTSA for covering for them and helping companies like GM in hiding defects. Now even if I get the recall done the vehicle will have one of the squibs disconnected because that is part of the GM recall instructions. They actually tell the technician to cut 1/2 of the airbag wires. The fact is this will make the air bag weaker.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556746November 25, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
I have issues where I am connected to a new 42" 5th wheel and constantly get "Check Trailer Wiring" warnings as we drive down the road. I have been running with the lights on and they are on and fine, when the warning displays, but lose brakes to the trailer (both through pressing the brakes or controller and the trailer indicator light goes off). I cleaned the ground area and replaced the connector and still see issues. I checked continuity in the cable and good. I have been adding dielectric grease to the 7-pin connector. I saw a YouTube video where another gentleman, with a similar vehicle, had had the same issue and got a recall under GM Service Bulletin 6379278 for a trailer brake controller replacement. When I talked to GM/Chevy Consumer support, they advised that my truck was not under this bulletin and advised to call the NHTSA to get a case open or added to the service bulletin. I have a case open with GM #9-11303425686.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556644November 24, 2023
AIR BAGS
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that on two separate occasions, while driving at various speeds, the air bag warning light illuminated on the instrument panel. The vehicle was taken to a dealer where the contact was provided an estimate for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556655November 24, 2023
SERVICE BRAKES
While backing up on an incline the brakes stop working and pedal vibrates like abs is kicking in. Have to use e brake to stop
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556713November 24, 2023
POWER TRAIN, FUEL/PROPULSION SYSTEM
CEL for emissions evap circuit. Problem part is fuel pump control module. GM has recalled other vehicles over this part and has suggested its failed operation may cause the engine to stall due to the fuel pump shutting off. Currently my vehicles evap system is unable to vent fuel vapors to the engine which poses a safety risk if the pressure accumulates in the tank. I believe GM wasn’t thorough in the recall and only recalled what was absolutely necessary. The part is on back order which points to how common this item fails.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556587November 23, 2023
STEERING
Power steering failure while the vehicle is in motion. Power assist goes off and on intermittently, without warning. This causes a very unsafe condition, particularly if you are in a curve or turn. There have been other reported failures on this model truck. I have taken the vehicle to an authorized Chevrolet dealer who stated there is no recall on the vehicle for this problem, but also stated Chevrolet is aware of the problem and has had a recall in the past for the electronic steering doing the same thing. The dealer stated they could not replicate the problem and charged me 147.00 for diagnostic, which showed nothing. This was done, although the truck was sold as a certified pre owned vehicle with warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556415November 22, 2023
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving 10 MPH, the tailgate independently opened, causing tools to fall onto the roadway. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty switch on the tailgate. The tailgate switch was replaced, and the vehicle was repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in a recall related to the failure. The failure mileage was approximately 2,500. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556450November 22, 2023
STEERING
Power steering (EPS) quit working out of nowhere. I was out camping in Idaho. The power steering issue caused my battery to die and I was essentially stranded. No issues with the vehicle beforehand or warning lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556502November 22, 2023
ELECTRICAL SYSTEM
At a major intersection of several lanes north/south & east/west silverado stalled while waiting for the red light to change. Engine cutoff, would not restart, and situation was high traffic time at a high traffic intersection. Car was towed, problem diagnosed as the electronic sensor would not allow electricty to the starter motor. required part is not available, it turns out that this is reportedly a common problem. The truck is a Silverado 2019 with 36,811 miles. Reportedly out of warranty but this appears to be a common problem and certainly is the kind of problem that would be many years down the road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556514November 22, 2023
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
While driving the vehicle it will slow automatically as if there is something in front of the vehicle when there is nothing there. It has happened twice on the highway at highway speeds causing driver to take action. While driving the vehicle, the emergency brake automatically set itself while in drive. Electrical accessory issue with radio; cutting out and losing signal, unable to control volume of radio when driving or parked as radio gets extremely loud and cannot be turned down or off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556382November 21, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
Vehicle has abrupt, unexpected power failures and/or issues with "Stabilitrak" that causes immediate engine shut-off at highway speeds and/or causes the steering wheel to jerk unexpectedly potentially causing a run-in with traffic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555985November 20, 2023
SUSPENSION
The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that upon inspection of the vehicle, he discovered severe corrosion on the suspension. The vehicle was taken to a dealer where pictures were taken of the corrosion and were sent to the manufacturer. The manufacturer informed the contact that the corrosion warranty on the vehicle had expired. The vehicle was not repaired. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556084November 20, 2023
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
An electrical issue of uncertain origin involving the stabilitrack system that causes the truck to jerk a different direction or stop completely in unexpected fashion
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555917November 19, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Turn signal indicator on front passenger side has already failed and the vehicle has less than 4000 miles on it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555783November 18, 2023
UNKNOWN OR OTHER
Back up camera fails, and a collision follows. The camera keeps flickering and going black all the time. I ask the dealer and was told that if the factory warranty expired, nothing they can do. Also the infotainment system is failing, turn off then on, or freeze if temperature is cold. Same answer from dealer
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11555621November 17, 2023
FUEL/PROPULSION SYSTEM
I was driving north on Va. 10 in Hopewell when my engine unexpectedly, with no warning, quit. I was in heavy traffic with no power brakes or steering and had to maneuver to the right lane and find an area that was off the road that I could get into. Fortunatley there was a parking lot that I managed to coast into. The truck would not re-fire so I called for a wrecker
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555484November 16, 2023
ENGINE
The contact owns a 2013 Chevrolet Silverado 1500. The contact stated while driving 40 MPH, there was an abnormal knocking sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the rocker arm lifter was stuck in the open position. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555295November 15, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at slow speeds, the braking system malfunctioned, causing the brake pedal to become spongy and extend to the floor. The contact stated that the failure was intermittent and caused the braking distance to be extended. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555336November 15, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving 15 MPH, the low oil pressure warning light illuminated, and the vehicle displayed a message to turn off the vehicle. The vehicle was taken to an independent mechanic, who diagnosed a failure with the oil pump. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555359November 15, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL
When driving sometimes, the ABS light is illuminated along with the traction control and Stabilitrak lights. The DIC says Service Traction Control and Stabilitrak. This issue needs to be fixed immediately as this is a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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