Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11559244December 9, 2023
POWER TRAIN
I am writing to bring to your attention a recurring issue with my recently purchased 2023 Chevrolet Silverado, documented in detail here: [XXX] . Despite the evidence presented in the document and my personal experience, Chevrolet claims there is no known issue with my vehicle. The persistent problem involves a front-end squeak chirp, which significantly impacts the driving experience. There is less than 7000 miles on my new 2023 Silverado. I am reaching out to seek your assistance in addressing this matter, as it appears to be a broader concern affecting multiple Silverado models. I believe your involvement can help ensure that both my specific case and the larger issue are thoroughly investigated, and appropriate actions are taken to rectify these ongoing problems. Your prompt attention to this matter is greatly appreciated, and I look forward to a resolution that ensures the safety and performance of my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559253December 9, 2023
SERVICE BRAKES
I purchased this vehicle brand new from Lunghamer Chevrolet in Pontiac, MI. I park my truck on a hill every day and as of around a week ago the emergency brake system won't disengage properly. I know it has been engaging since, my gas milage has decreased significantly. Then, a warning light came on the dash, so I took it to Wally Edgar Chevrolet in Lake Orion for diagnosis and they told me that the actuators and wiring harness need to be replaced. They said that there seems to be corrosion on the connector to the harness, and the actuators need to be replaced. Since, my warranty is expired they will not cover the repairs and they quoted me $2,125. I only have 48,428 miles on this vehicle! If the emergency brake is engaged, couldn't it completely stop my vehicle without warning? I drive the highway every day! Isn't this a safety concern? I don't go off road, I don't abuse this truck and I keep it clean as much as possible! Yes, I live in Michigan but, GM has been producing vehicles for quite a long time and I cannot believe they can't keep the wiring connector from corroding. I also went online to see if there were others that have experienced this, and I found one owner of the same model that had to fix it twice! [XXX] . I'm sure I could find more complaints but, I stopped there since I am so disappointed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559282December 9, 2023
FUEL/PROPULSION SYSTEM
While driving the engine jumps/jerks then goes back to normal, it continuously happens every 3-5 minutes while driving. A friend had his exact issue with exact make model year vehicle and it ended up being the gas sensor. Please look into this issue for this vehicle. Our local dealer will not fix it because the sensor doesn’t show the issue but that is the issue. The dealer knows it does it but won’t fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559138December 8, 2023
FUEL/PROPULSION SYSTEM
Was driving the truck doing 65 on the highway and the cp4 ruined the whole fuel system. That includes the fuel rails injectors and pump! Ended up costing me around $8,000 I believe!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559167December 8, 2023
ENGINE
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that the engine misfired and the vehicle stalled while driving at various speeds. Upon inspection, the contact discovered that the engine springs and rocker arms were bent. The contact replaced the lifters due to the failure. The manufacturer and the dealer were notified of the failure but offered no assistance. The vehicle was repaired. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559221December 8, 2023
POWER TRAIN
I had been driving for about 45 minutes. When I was driving and hit a speed of 50 mph, it felt like my truck was on a bumpy road and I could hear the banging and feel the hesitation and shakes. Then it felt like I was being hit by another vehicle at low speed. When I slowed down below 50, it seemed to have stopped. But when I stopped to get gas it started back up again. Because I was at least 30 miles from home, I called my husband and he told me to drive back home immediately. It seems to be getting worse and at lower speeds. This is my only source of transportation as I am disabled and cannot afford the ridiculous amount they want to just diagnose it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558916December 7, 2023
ELECTRICAL SYSTEM
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while the vehicle was parked, the vehicle was remotely started. The contact's husband entered the vehicle and turned on the rear defrost. The contact stated that her seven-month-old infant was seated on the passenger side rear seat. The contact's husband noticed a burning odor on the interior of the vehicle and smoke was coming from the rear passenger’s side rear window. The vehicle was turned off and the infant was removed from the vehicle immediately. The contact stated that she had noticed the odor of burning odor in the interior of the vehicle shortly after the vehicle was purchased. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the vehicle was scheduled for a service appointment in several weeks. The manufacturer was made aware of the failure but provided no assistance. The contact was advised that the failure was normal wear and tear. The failure mileage was approximately 123,298.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558932December 7, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that the check engine warning light illuminated while the vehicle was idling. The vehicle was taken to an independent mechanic, who stated that the pump was leaking. The mechanic stated that the engine block was running rich. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The contact stated that the failure was like NHTSA Campaign Number: 14V007000 (Engine and Engine Cooling). The approximate failure mileage was 992,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558962December 7, 2023
POWER TRAIN
During a cold start up once the vehicle is moving, it has a hard time shifting. It jerks makes a loud noise and shift a radically.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558982December 7, 2023
VEHICLE SPEED CONTROL:CRUISE CONTROL
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed and attempting to complete a turn, due to the placement of the controls on the steering wheel, the contact unintentionally activated the cruise control. As a result, the vehicle quickly accelerated to the speed last set that had been stored in the memory, almost causing a collision with the vehicle ahead. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558992December 7, 2023
FUEL/PROPULSION SYSTEM, ENGINE
The 6.6L V8 LML turbodiesel Duramax engine Bosch CP4 fuel pump failed. U.S. diesel fuel does not provide adequate lubrication for the CP4 fuel pump. The lack of lubrication led to internal fuel pump damage and resulted in metal shavings that damaged the pump, the fuel system, and the GM Duramax engine as well. There was no warning lamps, messages or other symptoms of the problem prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558786December 6, 2023
SUSPENSION, UNKNOWN OR OTHER
During yearly inspection the mechanic noted excessive rust on frame components and warned that something should be done…. I am on my third Silverado and frame coating, brake lines and transmission coolant lines have had issues with excessive rust. I bought this new in 2014 and hoped they had addressed these issues… over the previous Silverados I have owned. What recourse do I have towards GM. The truck has 50k.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558870December 6, 2023
STEERING
I drove the vehicle to work in the morning with everything operating fine. I was leaving for lunch 4 hrs later, started fine put it in drive and I absolutely had no power steering, I turned off the vehicle several times thinking something needed to be reset however no change. I went to leave work around 5:30pm and power steering worked fine again. I called the local dealership and explained there were no recalls or bulletins on this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558490December 5, 2023
ENGINE
There is a specific serpentine belt that controls the AC and the water pump on this vehicle. That particular belt is 100% obsolete. The manufacturer has discontinued that part and since it is a stretch belt, it cannot be replicated by Gates or Continental until they get their hands on an unused and uninstalled belt. This has caused us to no longer be able to operate the vehicle and now we are upside down thousands of dollars because the vehicle is now a total loss and insurance wont cover it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558665December 5, 2023
STEERING, ELECTRICAL SYSTEM
The vehicle lost power steering and being an electronic system, there is nowhere to add fluid to the system. There was a recall for this issue from 2018 to 2019 and the repair service was performed on this vehicle. I now have to pay for the repairs that were once covered under a recall for a known issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558673December 5, 2023
STRUCTURE:BODY, SUSPENSION
THE FRAME HAS RUSTED OUT AND IS UNSAFE TO DRIVE. LEFT TIRE IS ALMOST SNAPPED AND YOU CAN PUT YOUR HAND THROUGH THE RUST IN FRAME. HAS BEEN INSPECTED BY 2 MECHANICS. I AM THE SECOND OWNER AND HAVE BABIED THIS TRUCK SINCE THE FIRST DAY I GOT IT IN 2014. ADDITIONAL DEFECT IS THE TAILGATE WONT STATE SHUT, MUST CLOSE 3-4 TIMES FOR IT TO REMAIN CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558421December 4, 2023
STEERING
Was driving and the power steering quit working and had to manually turn truck into destination I was going to. It gave me a message the the electronic system needed to be serviced. Took to dealership and they claimed there was nothing wrong with electronic steering system. The blamed it on an on off switch mounted on my dash for my fog lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558293December 4, 2023
SERVICE BRAKES
Both front brakes applied themselves going down highway. Brake pedal was hard and stiff. Had to pull over. Brakes did not disengage for several minutes. Could not get brakes to release. After turning the vehicle off, drove to nearest auto repair shop, and brakes seized again going barely 20 mph. Chevrolet dealership did diagnostics and could not find anything obvious. No warning lights or issues occurred before this moment. Vehicle is available for inspection upon request. Unknown exact cause. Has occurred since diagnostics. No replacements or work has been done directly related to this issue as nobody is certain what the cause is.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558327December 4, 2023
UNKNOWN OR OTHER
I was told when I had my oil changed that my frame is rusted and has cracks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558026December 2, 2023
AIR BAGS
Had a front end collision going 65 miles per hour. Air bag never deployed
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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