Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11618248October 5, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
This is a complaint in regards to the trailer breaking system in my certified pre-owned 2017 Chevy Silverado that I purchased in April of this year, 2024. I purchased this truck in particular for its high ratings in safety and towing capabilities. (April- May 2024) While towing a 22ft trailer from Virginia to Washington state, there were several moments where the “service trailer braking system” alert would appear on the dash. Driving on the interstate for days on end is twice as stressful when you have to wonder if your trailer brakes are reliable. If the trailer brakes were to suddenly stop working it would be dangerous for me and my passengers, as well as those around me on the road. (Sept- Oct 2024) We aren’t towing a trailer anymore, but the “service trailer braking system” light has been going off every couple minutes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618001October 4, 2024
UNKNOWN OR OTHER
Afm Lifters are starting to fail and my frame is completely rotted and needs to be totally swapped out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618055October 4, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
While leaving work I started the truck like normal and the dash lit up like a Christmas tree. Saying service ESC, service power steering,and service brake system. The ESC light was on as well as the check engine light. There was no forewarning about this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618087October 4, 2024
POWER TRAIN:AUTOMATIC TRANSMISSION
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618178October 4, 2024
SERVICE BRAKES
Vehicle emergency/parking brake actuators failed which could allow the vehicle to roll-away unexpectedly or render this safety braking system inoperable in time of emergency. There is a TSB number PIT 5662G, dated March 25, 2022 that covers testing to confirm defective actuators. This is a known defect to Chevrolet and as it impacts a vehicle operating safety system should be subject to a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617853October 3, 2024
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that the tailgate unlocked unintendedly without driver or passenger input. There were no warning lights illuminated. The dealer was contacted and notified of the failure. The dealer informed the contact that the VIN was not included under recall. The contact was referred to the manufacturer for assistance. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617861October 3, 2024
ENGINE
The contact owns a 2011 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, there was an abnormal knocking sound coming from the engine. The vehicle was taken to be diagnosed. The contact was informed that the lifters and engine were damaged and needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was notified of the failure. The failure mileage was 173,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617955October 3, 2024
STRUCTURE:BODY
This vehicle is an immaculate condition and the frame is completely rusted out of this. How can they not be a recall?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617692October 2, 2024
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving at approximately 55 MPH, the traffic ahead started slowing down and the contact depressed the brake pedal, and there was resistance coming from the brake pedal. The contact depressed the brake pedal with added force and shifted the vehicle down to 1st gear. The contact stated that the brake and stability-track warning lights were illuminated. The contact continued driving to the destination and both warning lights continued to turn off and on, with the brake pedal remaining firm while being depressed. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617733October 2, 2024
ENGINE
Engine oil Cooler Line completely popped out from the the crimp fitting. Low oil pressure chimed. immediately turned the truck off and oil flooded my driveway. Same issue outline in the N212326940 Engine Oil cooler Lines Detaching from Crimp July 2021 publication. Luckily this just happen while parked in the driveway so no one was hurt and no real damage to the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617735October 2, 2024
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2018 GMC Sierra 2500. The contact stated that while the vehicle was parked with the engine idling for approximately ten minutes, the rear crew cab window suddenly shattered. During the failure, the rear window defroster was activated. The cause of the failure was not yet determined, and the vehicle was not repaired. The local dealer and manufacturer were notified of the failure. The failure mileage was 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617770October 2, 2024
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
The truck caught on fire while I was returning from a trip out of state and then it appears it came from underneath either the transmission the engine or electrical. While returning home a message came on the panel on the highway, saying transmission, hot idle run I pulled off and did this and after about 15 minutes, the message light went off and I pursued Coming home nothing was wrong with the truck. After I dropped off to the passengers, I was on the way home and turned on home road and the message came on that says truck powering down all the lights came on the dashboard. I put the truck in park and shut the engine off had a manly open the doors and got out and smoke was rolling from underneath the truck. I grabbed the cell phones and told my passenger to call 911. I went back into the center of the cab to grab something out of the center council and flames came from underneath the hood up the glass of the windshield right in the middle of the truck. Backed away I called 911 again. Troy fire department responded in about six minutes. The truck was engulfed and gone. Ohio state patrol give me a claim number of [XXX] the instant [XXX]. There has been no problem with the truck or vehicle during the time I owned it. It was regularly service. It had 109667 miles on it. The truck was a 2020 Silverado from Bill Harris Ashland. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11617796October 2, 2024
EXTERIOR LIGHTING, POWER TRAIN, ELECTRICAL SYSTEM
Transmission failure along with over heating an also grounding wire issues dash lights flickering along with headlights, and truck shutting off while driving loosing power steering!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617391October 1, 2024
UNKNOWN OR OTHER
2013 Silverado LT 100k miles can't inspect due to frame rot state doesn't allow frame repairing keeps saying to repair the frame. I'm in a northern state with a failed frame costing. I just purchased this vehicle for 11,500 it's worth 15k until the company's negligence to fix the frame issues. Frame swap is upwards of 10k. If the frames were properly coated they wouldn't rot. Also warranty states if you use aftermarket undercoating the warranty is void. I haul a trailer for a living to have a truck with frame rot is unsafe but I have no options. Gpm needs to starts fixing this I've seen 2018s in the junk yard for this reason
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617468October 1, 2024
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving 65 MPH, the vehicle was shaking abnormally. The contact stated that the vehicle felt as if it was being driven over bumps in the road. The vehicle was taken to the dealer where it was diagnosed with torque converter failure. The contact was informed that the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617472October 1, 2024
POWER TRAIN
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the vehicle shuddered and experienced hard downshifting. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617507October 1, 2024
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2024 Chevrolet Silverado 3500. The contact stated while driving at an undisclosed speed and towing a camper, upon coming to a complete stop, the message "Brakes Disconnected" was displayed. The vehicle returned to normal functionality, but the failure became a regular occurrence. No other warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure a failure with the brake control module. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who again diagnosed a failure a failure with the brake control module. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617190September 30, 2024
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated while driving at various speeds, the tailgate opened unexpectedly. The contact stated that the tailgate slammed downward. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and informed there was no recall coverage. The failure mileage was approximately 21,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617224September 30, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
While driving at highway speeds, the vehicle has spontaneously locked up the front brakes/wheels three separate times. All three times have been at 55- 65mph and have completely locked up the front brakes leaving tire marks on the pavement. No Automated Braking System engaged, just full lock up. No warning lights or OBD codes and the dealer mechanics can find nothing wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617240September 30, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that upon shifting into drive, the vehicle unexpectedly lurched forward. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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