Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11636803January 18, 2025
ENGINE
The 6.2L engine suffered lifter failure while the vehicle was in motion on the highway. This was after 5 months of ownership and only 2,800 miles on a new 2024 Silverado. The vehicle months prior to the failure emitted a chirping sound like a loose fan belt. Dealer stated it was valve noise. It got louder prior to failure. The dealer repaired the engine and replaced all 8 cylinder lifters. Now the same noise is back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636827January 18, 2025
ENGINE
In March of 2024 my 2022 Silverado with the 6.2L V8 suffered a catastrophic main crankshaft bearing failure resulting in the vehicle losing power on a local highway. I was able to coast the vehicle to the side of the road where it would not restart. GM replaced the engine under warranty. 8 months later (november of 2024) the same vehicle suffered a subsequent engine failure with similar symptoms but I haven't yet recieved the exact cause.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636439January 17, 2025
ENGINE
There were no symptoms prior to the engine failure. On January 14th, 2025 while driving 58 miles per hour heard a sound that sounded like a slap on the back window. After the slap sound I noticed the engine was not running as normal. There was also a sound coming from the engine like metal rattling around. A few minutes later the check engine light appeared in the instrument panel. Had the vehicle towed to the nearest GM dealership and was informed that the thrust bearing went out which may have caused damage to the crankshaft.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636481January 17, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The issue involved multiple systems, including the ABS system, brake system, and electronic stability system (ESG), along with a significant loss of braking power. These components may still be available for inspection. My safety and that of others were seriously at risk during my morning commute in the Atlanta metropolitan area. The truck lost braking capability, nearly causing a collision with the vehicle in front of me. Later, as I attempted to park, it again lost braking force, and I narrowly avoided crashing into bushes. The collision prevention system also failed to activate during these incidents. The problem was inspected and diagnosed by the dealership after being towed via roadside assistance. They confirmed that the battery caused the failures across multiple systems. This was not the first issue with the battery. About a month ago, the battery suddenly died, preventing the truck from starting. At that time, Chevrolet sent me a message stating that the battery status was critical. After recharging it, the vehicle functioned normally until this recent incident. The first symptoms of the latest issue appeared while I was stopped at a red light. The truck suddenly shut off and restarted on its own. Warning lights for the ABS system and brake system appeared on the dashboard. Once the light turned green and I started to accelerate, an ESG message appeared, followed by another message limiting the maximum speed to 43 mph. When I tried to brake to park the truck, the brakes were slow to respond, making it feel like the truck had completely lost braking power. The collision prevention system failed to activate, increasing the danger. Fortunately, my two babies were not in the truck at the time of the incident. This was an extremely frightening situation for me as a driver. The truck is only six months old, has 37,000 miles, and was purchased new. I believe many of these failures could have been prevented with proper safeguards. While I was lucky to avoid an
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636547January 17, 2025
POWER TRAIN
On 1/13/25 while driving my new vehicle and arriving at destination I placed vehicle in park for 10 mins and then left putting vehicle in reverse and transmission in reverse would not engage, rolling me into decline slope and almost crashing into home. After receiving help to push vehicle in neutral, I placed car in drive and sent to dealership. Truck seemed fine in drive. Parkway Chevrolet, Tomball, TX inspected vehicle and stated no issues. Possible torque lock but nothing showing and possibly resolved. On 1/16/25 while driving to work, I stopped at gas station for coffee, left truck running. Got back in vehicle and placed in reverse, and again truck would not engage reverse. I received another push out in neutral , placed in drive and then proceeded to return home. While I’m drive check engine light came on, and truck would not go beyond the 2nd gear. I stopped at closest light to turn around and proceed home and the vehicle began grinding gea and jerking my vehicle while in drive. I tried to turn around at a dead end road and could not reverse vehicle and called for tow to dealership. Dealership at opening 7am took in vehicle 2 nd time with my complaint and called at noon. They stated the valve body of transmission needed to be replaced. Further stating it was a faulty issue chevy was aware about but nothing showing and recalled. They said no longer using manufacturer for this transmission replacement and it would be an unknown eta for repair. This is dangerous and unacceptable as it is a new vehicle with a known faulty part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636561January 17, 2025
ENGINE
Engine failed and had to be replaced because of bearing failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636568January 17, 2025
POWER TRAIN
I crossed over the west bound lanes and turned left in the east bound lanes and under slight acceleration when my truck started jerking as if i was braking/accelerating back and forth. My diesel engine then went into limp mode and my transmission was stuck in a low gear and would not shift. I could only drive approximately 20 mph at 3000rpm. The people coming up behind me had to slow down because i couldn't pull over.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636601January 17, 2025
ENGINE
I was driving down I 15 by Mald, Idaho and warning lights came on and the engine died. I had no power a guided the vehicle to.the shoulder. Th truck would.not restart and had to be towed home 80 miles. Since then they have had the vehicle 5 weeks and when I took it home I only got 5 m8les and it did the same thing. They towed it to the dealership and said it blew the engine again. Im.still waiting to hear when it will be fixed. Its very dangerous to drive a vehicle that just stops running in the middle of traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636607January 17, 2025
ENGINE
Engine failure-Cyclinoide Had to replace engine- Maintenance was done as recommended. Should not have to replace engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636611January 17, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, STEERING
Truck lost power and died while making a low speed right turn. Attempted to start vehicle but was unable to immediately after losing power, after trying again for about 30 seconds I was able to get it to start and pull it off the road. I lost control of the steering as the steering wheel locked up. When I turned it back on the truck required me to roll the driver window down and back up and radio stations went back to the default station, letting me know that the truck lost power. This typically happens at low speed, but I have had it lose power while driving on the highway at night and my headlights shut off, luckily it immediately came back on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636635January 17, 2025
ENGINE
On January 1, 2025, while driving, I heard a loud bang, after which the engine began to knock. I brought the vehicle to the dealership on January 2, 2025, where I was charged over $4,000 for diagnoses. On January 9, 2025, the dealership informed me that the camshaft had broken. The truck had 130,000 miles on it at the time of the incident. I have consistently had the oil changed every 5,000 miles. In my opinion, this damage occurred prematurely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636640January 17, 2025
POWER TRAIN
Purchased not thinking there would be issues as truck was clean and well kept. Month and a half later torque converter went bad. Had it replaced under warranty, however, I have more symptoms from when it originally started. 6 speed transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636216January 16, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, SEAT BELTS
I called GM and the Lady told me that there 5 recalls on this truck of which 4 were taken care of. there still remains one left undone. I purchased this truck from a private owner. the one remaining is the seat belt wire issue. A new warning has appeared on the dash, saying service trailer brake system. This a non stop warning while driving the truck. Very distracting and dangerous. I looked on you tube to see if anyone has this problem. yes there are some. One incident stated that to resolve this issue, someone needed to check the trailer receptacle plugin for corrosion, or broken wires. IF all is good there check the other four connectors under the truck on the frame. Finally if these are all good, then check the fuse box under the hood for the fuse for this braking system. The representative that I talked to from GM said to take the vehicle to a local Dealer for analysis to see where the problem is in the trailer braking system. Dealer labor rates are high. The representative stated that there is a payment assistance program available through GM if a Dealer takes care of the situation. Is this true? I need this truck every day for work. Please address this issue . Thank You, [XXX] My email [XXX] . ph# [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636290January 16, 2025
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
1. The automatic tailgate opens by itself randomly. It appears to be malfunctioning. I am unable to open it from the tailgate now. When it’s open it continues to attempt to unlatch making the noise. It’s opened while driving. 2. So far I lost a cooler on the highway due to this problem which would cause a road hazard to other drivers. 3. I brought it to the dealer they said it’s not there problem due to my vin not matching the recall even though there’s a recall for this problem with same year trucks. 4. It has not been inspected due it not being an official recall. 5. No warning lights regarding this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636312January 16, 2025
POWER TRAIN
The contact owns a 2020 Chevrolet Silverado 3500. The contact received a notification of NHTSA Campaign Number: 24V797000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at 62 MPH during snow weather and switching lanes; the accelerator pedal was depressed, and both the rear wheels had locked. The vehicle spun out of control and traveled into the center lane of a two-lane road and crashed into a snow embankment where it came to a stop. No Injuries were sustained. No warning light illuminated. Prior to the crash, the contact stated that the transmission was slipping and making abnormal noises where it was taken to a dealer for the transmission was inspected and replaced due to metal shaving intrusion. The vehicle was then taken to the same local dealer for the most recent failure where it was diagnosed with a transmission failure related to the open recall. The vehicle was towed back to the residence where it was informed that the recall remedy was not available and no interim repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 40,000. The contact mentioned that the failure mileage for the most recent failure was 28,000 with the new transmission. The manufacturer was made aware of the failure and confirmed that there was no recall remedy available and no expected available date determined. VIN tool confirms parts not available.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11636316January 16, 2025
VISIBILITY:WINDSHIELD WIPER/WASHER
Passanger side windshield wiper, complete failure at highway speeds while using. The wiper broke off, flew into traffic behind me. No warnings, no visible issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636334January 16, 2025
ELECTRICAL SYSTEM
While changing a blown fuse for the instrument cluster, my truck unexpectedly caught fire, endangering my safety and causing significant damage to the vehicle. The fire started behind the passengers side fuse box within the wiring harness (GM# 84717166). The dealership determined that the failure was due to wire harness chafing on the thread side of a tie bar bolt. Due to General Motors not responding to their request for repair information via the TAC, they concluded that the bolt needed to be shorten in order to reduce the chafing. There were no warning signs or indications that this was going to or could occur. The burnt harness is available for inspection but the vehicle has been traded in due to no longer trusting how it was manufactured.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11636064January 15, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving 50 MPH, the brake pedal was depressed and failed to respond. There was an abnormal sound coming from the brake pedal. There was no warning light illuminated. The vehicle was driven to an independent mechanic; however, the vehicle was not diagnosed. The vehicle was previously repaired under NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic). The contact stated that the failure persisted. The local dealer was contacted and an appointment was pending. The manufacturer was not made aware of the failure. The failure mileage was approximately 48,853.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636085January 15, 2025
ELECTRICAL SYSTEM
The tailgate is unlatching itself (electronically). This occurs every 30 seconds when the vehicle is parked. This is a safety issue because if someone is standing or walking behind the vehicle, the tailgate will open and injure them. Because the lights activate when the tailgate unlatches, the battery was drained and the vehicle could not start. Thus damaging the life of the battery. This has occurred consistently for the last 2 days. The dealer has the part for the issue because the 2024 has a recall but 2025 (ours) does not. Please be advised, the drained and dead battery had left us stranded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636092January 15, 2025
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado