Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11651991April 1, 2025
ENGINE, STEERING, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at approximately 45 MPH, there was an abnormal knocking sound coming from the engine compartment. The contact stated that the messages "Reduced Steering Assist”, "Check Engine” and "Service ESC" warning lights were displayed. The contact stated that the vehicle was losing motive power. The contact drove the vehicle back to the residence at reduced power. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that an engine rod was causing the knocking sound. The contact stated that the dealer had not yet determined why the other warning lights were illuminated. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652010April 1, 2025
POWER TRAIN
I purchased a 2024 Chevrolet 2500 HD Crew Cab High Country and reported harsh shifting after 3 months 3,000 miles and told that nothing was wrong. Brought truck back in in February 2025 with 12,000 miles due to erratic shifting and loud whining noise. After 4 days in the shop they agreed that there was a problem but didn't know what the problem was. One week ago on Sunday 3/23/25 While driving the engine would rev up for acceleration but didn't speed up. Got to my son's house two miles away. I went leave 20 min. later and the transmission died completely. It would not go forward or reverse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652047April 1, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated upon shifting into reverse(R), the vehicle shut off. The contact stated upon shifting to park(P) to restart the vehicle, the vehicle was able to restart after pressing the Push to Start button several times, and the vehicle made abnormally loud cranking, banging, and rattling sounds. The contact stated that he was an independent mechanic and had determined that the engine was blown, despite the outstanding maintenance record on the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the engine had failed due to lifters failure. The dealer determined that the engine needed to be rebuilt or replaced. The dealer informed the contact that the engine might be replaced because the parts needed for the rebuilding of the engine were on backorder. The dealer informed the contact that the engine oil would be tested. The dealer also informed the contact that a claim was filed with the manufacturer for the repair to be covered under warranty, and the dealer was awaiting a response from the manufacturer. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 27,820.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652076April 1, 2025
VISIBILITY/WIPER
A rear defrost system malfunctioned and was smoking in the interior of the vehicle followed by the rear glass shattering. The electrical malfunction could have easily started a fire and glass flying around the cab a highway speeds could definitely be hazard. I called the dealership and they were unconcerned and gave me a quote to replace it. the dealer or the aftermarket glass replacement company have not heard of it happening. I did find a recall in Canada. Strangely enough mine was done in Canada and it happened again.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11652091April 1, 2025
VEHICLE SPEED CONTROL, ENGINE
Component/system that failed: The transmission control module in my 2020 Chevrolet Silverado 1500 has malfunctioned. The vehicle has issues with slipping between gears, rough shifting, and hesitation when accelerating. This component has already been inspected and diagnosed by a certified Chevrolet dealership, and the part is currently on backorder. The vehicle is available for further inspection upon request. Safety risk: This issue poses a serious safety risk to myself and others. The gear slipping and delayed response when driving—especially when merging onto highways or changing lanes—creates unpredictable behavior that can lead to an accident. The truck sometimes fails to engage gears properly, which makes it dangerous in traffic situations. Diagnosis confirmation: Yes, the problem has been confirmed by a Chevy dealership service advisor (Jose Diaz), who provided a formal quote and diagnosis for the replacement of the transmission control module. Inspection by others: The vehicle has not been inspected by police or insurance representatives, but Chevrolet Customer Assistance is currently reviewing the case, and I was advised to submit this documentation. Warning lamps or symptoms: There were no warning lamps initially, Symptoms include slipping gears, hesitation when pressing the gas pedal, jerky shifting, and difficulty accelerating smoothly. These symptoms have progressively worsened over time. Additional context: I have learned that many 2020 Chevrolet Silverado trucks have been recalled for the exact same issue, but my VIN is currently not included. I believe this is a manufacturing defect and that my vehicle should be considered for inclusion in the recall or further investigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652107April 1, 2025
ENGINE
What component or system failed or malfunctioned, and is it available for inspection upon request? The component that failed is the lifter in my 2021 GM truck, which caused severe engine damage. The vehicle is currently at the dealership and is available for inspection upon request. How was your safety or the safety of others put at risk? My safety and the safety of my child were significantly put at risk when the engine failure occurred on the freeway while traveling at 65 miles per hour. Multiple warning lights illuminated on the dashboard, and the truck became hard to control. I was fortunate to maneuver the vehicle safely out of traffic without harm, but the sudden loss of engine power could have led to a serious accident. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the problem has been confirmed by the dealership, which conducted diagnostics and determined that the lifter malfunction caused severe engine damage, necessitating a full engine replacement. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by the dealership, which is an authorized service center for GM. However, it has not been inspected by the manufacturer directly, police, or insurance representatives. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lights, messages, or any other symptoms prior to the failure. The vehicle was driving normally when, all of a sudden, it began to shake and slow down,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652125April 1, 2025
ENGINE
I was driving my vehicle at highway speed and the engine stalled. No warning or indicator lights. It just stopped on the interstate. Made it to the shoulder and tried to restart. Had to get it towed to the dealer where it was diagnosed with crankshaft bearing failure. I need a new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652156April 1, 2025
ENGINE
The entire engine locked up driving down the highway. This is the gm 6.2 engine. Currently new engine being installed but problem is still there
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652164April 1, 2025
ENGINE
Lifters caused engine failure at 114000 miles resulting in needing a new engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652171April 1, 2025
POWER TRAIN
At the dealership has I type, Engine lifter failure, 68000 miles, Oil changed every 4000 miles, before oil life was at 50%, No warning, No warning noise, Just all of a sudden loud knocking noise, No check engine never came on, Had to had it towed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652196April 1, 2025
ENGINE, POWER TRAIN
While driving my vehicle on the highway I was exiting when I looked down at the instrument panel it stated a message along the lines of shifting to neutral and to press the ignition to restart engine. I noticed the vehicle wasn’t accelerating when attempting so I slowed down and did what it instructed me to do. The engine then wouldn’t start, I was uneasy because cars were coming from behind at a decent speed because of morning traffic. I somehow managed to get it to crank and took it to the dealer right away. They stated it was from low voltage and were replacing the battery under warranty. I didn’t think that was the cause but gave them the benefit of the doubt. 2 weeks later while taking my family out, the same incident happened. I wasn’t able to get it to crank and had to get it towed to the dealer. They stated it was the engine because now the engine was making a loud sound when ignited. It is about to be 4 weeks without vehicle and no repair has been made due to no inventory on engines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651789March 31, 2025
POWER TRAIN
I was driving on the hwy at 70mph when the engine had a catastrophic failure. Several warning lights appeared on the dash, loud metal clunking noises, vibration, and sudden slowing down of vehicle. I immediately pulled to side of road, turned truck off and called local dealership. Upon their inspection, they notified me a lifter bearing failed that would cause engine to seize and would require a new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651802March 31, 2025
LATCHES/LOCKS/LINKAGES
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that the rear tailgate opened unexpectedly and without warning. The dealer and the manufacturer were made aware of the failure, and informed the contact that the vehicle was not included in NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The vehicle was not repaired. The failure mileage was approximately 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651873March 31, 2025
ENGINE
Truck started making noise from under the hood and lost power at the stop sign near our house. I was able to get it restarted and drive it 50 yards to my driveway. I had it towed to Galles Chevrolet the next day. I have waited 3 weeks now to get word from the dealer. I was able to finally speak with a service advisor this morning who told me that they suspect the engine has failed. They have yet to tear it down and cannot recommend me for a rental till they order the parts. They assured that they would get to it by 4/8/25 at the latest.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651887March 31, 2025
SERVICE BRAKES
Service brake assist light comes on and brakes a very hard to push. Brakes also make a weird sound when pushed down. I have to push really hard to hold the vehicle from moving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651665March 31, 2025
POWER TRAIN, ENGINE
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at various speeds and accelerating from being idle, the vehicle aggressively started jerking and the vehicle lost motive power. The contact coasted to a safe place and waited before attempting to restart the vehicle to continue driving. The vehicle occasionally restarted immediately, and other times took a long time before restarting. The contact also experienced unintended acceleration. The vehicle was shifted into neutral to decelerate. The contact stated that the failures occurred without warning. The vehicle was taken to the dealer who diagnosed that the transmission and lifters had failed. The six lifters were replaced; however, the failure persisted. The lifters were replaced a second time, but the failure recurred. The vehicle was returned to the dealer, who then diagnosed that the radiator fluid was leaking into the engine. The engine was replaced. The failure persisted, and the TCM was replaced; however, the failure persisted. The wiring harness was replaced for the second time. The failure persisted, and the vehicle was returned to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was informed of the failure, and a case was opened. The failure mileage was 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651685March 31, 2025
ENGINE
Three year old vehicle with regular dealership maintenance. Spring broke, dealership stated that this is very common in the 6.2 L engine. Caused the Lifters to fail and scarring to happen on the camshafts. It was less expensive to replace the engine. This vehicle was of course out of warranty. Happened suddenly almost caused an accident as I was driving down the road and lost the ability to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651543March 30, 2025
ENGINE, UNKNOWN OR OTHER
Diesel engine continues to overheat, even after the oil temperature sensor failure dealership repair. Truck is very well maintained. However, common and trending issue amongst 1500 Silverado diesel owners is overheating which causes engine to loose power while driving and even get so hot it can catch fire. Warning lights appear only when problem is at engine failure point. Also, we lost power or reduced power on freeway which almost caused an accident and engine was smoking. We had it towed to Epic Chevrolet in Sacramento, CA. Within one week of dealership repair covered under powertrain warranty, dealership said overheating engine is due to a “new” code for coolant pump. In short, fire and driving safety hazard that can cost lives if not addressed by NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651568March 30, 2025
SERVICE BRAKES
The brakes on this vehicle are very spongy, they have to be pushed all the way to the floor to get the vehicle to stop. When pulling a trailer you are on pins and needles wondering if you can get the truck to stop. The trailer brakes are doing most of the stopping. I have owned many trucks and the brakes on this 2024 Chevy Silverado 3500 are the worst that I have ever experienced. This is a Safety hazard with serious implications. I have talked to many other people with the same truck and they also claim that the brake system is faulty and/or sub standard. I have taken my truck back to the dealer and they claim that the brakes are working normal (test driving around their service lot). This is a serious problem that needs to be investigated by your orginazation. Thank you in advance for any insight on this serious brake issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651576March 30, 2025
WHEELS, POWER TRAIN
Transmission sometimes does not change out correctly, when I show down it shifts really hard, and and now the rear wheels are locking up which increase the likelihood of an accident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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