Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11662956May 24, 2025
ENGINE, POWER TRAIN
My vehicle has had transmission and engine problems that should not have been an issue until after at least 100,000 miles. At 11,577 miles I reported hard down shifting as well as a hard shift / kick when going from reverse to drive when the transmission would feel like it would slip and then kick when shifting from 1st to 2nd gear on automatic transmission. There were no codes and dealership said they couldn't duplicate problem. At 58517 miles the service 4x4 warning light came on as well as a shifting problem was continuing. A transmission valve body was replaced and a transmission service / fluid replacement was done under warranty or extended warranty. The shifting problem has continued. It has come to my understanding that Chevrolet put out a bulletin about changing the transmission fluid should solve the problem and to tell customers that some hard shift could be normal and not a problem. And I have heard about some class action lawsuits that have been filed. A second and more major issue was the 5.3 liter engine failure that occured at 62,093 miles after having a tapping noise develop and some loss of power. But this issue began earlier at 40,125 miles when I had a fuel injection clean due to it running rough. Extended warranty replaced engine with a used motor and I was still charged $1158.93 for amounts extended warranty didn't cover. My Son's 2015 Silverado 1500 which I owned previously had to have the transmission rebuilt for just under $5,000 just out of extended or manufacturer's warranty. We don't pay $60,000-$70,000 to have engines and transmission fail before 100,000 miles and before the loans on vehicles are paid off. We shouldn't have to be paying a loan on a vehicle we can't even drive because it is in the shop for an extended period of time. At 62,298 miles after getting the truck back from the engine failure, the starter then failed and was replaced under extended warranty with $133.76 cost going to me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662694May 23, 2025
ENGINE
At 38,000 miles: While driving, the engine began knocking, vibrating and shut off. The check engine light came on and the vehicle could not be restarted. It was towed to the dealer who diagnosed it with lifter failure. It was still under the powertrain warranty at this time. Several lifters were replaced as well as other engine parts and I was given the truck back after a few weeks. A week later, truck would not start. After looking under the hood I noticed most of the hoses and wires were not clipped off, causing them to just rattle and move around. Upon further investigation, I found that the wire to the starter was loose and had to be wiggled to get the truck to start. This wire should have been secured to the vehicle with the provided clips, but it was not and came loose because of it. I also found a random loose bolt lying in a void space under the hood near the windshield. I took the truck back to the dealership that replaced the lifters and explained my frustration with the condition my truck was put back together after tearing into the engine. I also showed them the random bolt I found. Their manager assured me that they would go through the engine compartment and make sure that the wires and cables were properly secured to the side like it should have been after the initial engine work. I never received an explanation of where the random bolt came from. After this engine work, my truck never seemed to drive the same. It began use more oil and the fuel MPG decreased. I reported to the dealer on the oil consumption and they had me start an oil consumption test. 600 miles after the oil change my engine light came on, truck began to run rough and make a loud engine rattle noise. I took it back to the dealer for a diagnosis. They called back and said that there was a lot of metal in my oil when they drained it. They contacted GM and are scheduled to open the engine up to find out if it can be fixed or needs a new engine. Currently at 52000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662733May 23, 2025
STEERING
Power steering suddenly quit at highway speed. Found a loose negative battery Pole. Tighten it. Then two weeks later it did the same thing at highway speed. No steering at all. Very dangerous at 70 mph on curved roads. Took it to chev dealer truck repair shop. Said the negative cable was bad and an electric motor in the steering housing had an electric short. Able to fix it at $2729!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662762May 23, 2025
ELECTRICAL SYSTEM
Key will no release from ignition after being placed in park.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662785May 23, 2025
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster displayed a black screen. The vehicle was taken to the dealer where the ICP was reprogrammed. The vehicle was repaired; however, the failure reoccurred. The contact stated that the failure had reoccurred several minutes after the vehicle was released by the dealer. The dealer was made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662804May 23, 2025
SERVICE BRAKES
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving 65 MPH, the front wheels seized, and the contact was forced to pull over to the side of the road to restart the vehicle. This failure reoccurred a second time and while pulling over the front wheels seized, and the brake pad and rotors were visibly red. No warning lights were illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662830May 23, 2025
POWER TRAIN
There is already a recall on the Chevy Silverado but only for the 10speed engine not the V8s in regards to the transmission. There have been a select few V8s that just now started getting recalled. Our truck is doing exactly what these recalls are reporting- hard shifting, knocking of engine, check engine light, trouble shifting into gear. All of which could cause a blown motor or issues while driving and decides to breaks down on the highway or regular roads which if that happens could result in accidents. GM knows there are issues but refuses to acknowledge that all the trucks in the 2022 year regardless of the engine type need to be recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662495May 22, 2025
STEERING, ELECTRICAL SYSTEM
I have a 2016 Silverado 1500 I bought new. It only has 33000 miles on it. Last week I was backing my boat into the shop and the steering wheel jerked back and forth on its own pretty violently and a stabilitrac warning popped up and the radio screen kinda went dead for a second. Then last night I was pulling in a parking space at a restaurant and it did it again. This time it jerked and went dead enough to cut the truck completely off. I had to put it in park and crank the truck again. It actually reset the radios time and date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662528May 22, 2025
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
The engine started to shake violently while traveling down the interstate, my speeds reduced against my will. My safety and the safety of others was jeopardized while I'm traveling down an interstate with a minimum speed of 70 mph and my truck speed reduced to 35 mph or less. After an inspection from the dealership, I assumed the responsibility of having the engine rebuilt that cost me thousands of dollars. As the vehicle started to reduce speed is when the onstar alert went off. After having my vehicle for 10 ten days I receive it in worst condition that I gave it to them. Approximately 2 weeks later, the vehicle had to be towed to the dealership which they diagnosed it as needing the throttle body replaced. I allowed the dealership to fix that issue. Upon them returning the vehicle to me, I now have an electrical issue. The dealership stated that they may have crossed wires. The windows would roll down once I locked the vehicle, the door would constantly unlocked while I'm driving and the radio would shut down and restart while driving. The dealership was unable to find the problem so they decided to turn off everything so these I would not have these issues. Now I can smell something burning from time to time while I'm driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662582May 22, 2025
ENGINE, POWER TRAIN
The truck, while driving at highway speeds on the interstate, experienced catastrophic engine failure, seizing the motor while in driving. Luckily, I was able to pull the truck to the side of the road safely, without a crash occurring. Losing engine/braking power could have been a major concern but thankfully, traffic was light enough I had space to pull to the side of the road. The truck had to be towed to the nearest dealer, where it was discovered the motor had seized. 2021 Chevrolet Silverado Trail Boss 6.2L motor with 47k miles on the factory warranty/no modifications. Since taking the truck to the dealer, they warranty-swapped a remanufactured crate motor in the truck. Hearing of the major increase in issues with this truck, I traded it in on a different manufacturer and now have a different vehicle. Aside from this huge inconvenience and safety issue, GM's customer support line failed to cover the full cost for a rental truck while my vehicle was down for a new motor (late November 2024 until mid January 2025) and I still have yet to receive a refund for my tow bill. This experience that has now lasted almost 6 months (still with no resolution) has been horrible. I hope General Motors is held liable for this major issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662613May 22, 2025
POWER TRAIN, ELECTRICAL SYSTEM
The truck started shuttering one day it was like I was driving on the drunk bumps but I wasn't. Also it will drop gears when it shouldn't and at times it will kinda jump like it's losing power and don't want to go. I have taken it to my step dad who has been a transmission mechanic all his life and he said the transmission needs to be rebuilt but even rebuilding it won't solve the problem because it is a flaw in the way it was made so rebuilding it they use the same parts and everything so it will eventually do the same thing again it's all just a matter of when. He also had me go to another really good transmission guy and he said that we could replace the torch converter but still may need a rebuild l. I don't know if any that has to do with my passenger tire wear or my wheel bearing coming loose while driving only one bolt was holding it on when my husband checked it. The wheel bearing coming loose is pretty big safety problem. As for the transmission my step dad works at a transmission shop and he said they get probably 3 to 5 trucks a week having the same problem mine is having and I know they have been recalls on other trucks that have the same problem as mine just my one wasn't in the batch they recalled .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662685May 22, 2025
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
High pressure fuel pump going bad and causes loss of power which is making my brake booster not getting enough vacuum causing me to loose braking. Common issue in these trucks and gm knows it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662263May 21, 2025
POWER TRAIN
My transmission keeps shuddering my whole vehicle after the new software was installed GM claims it’s fine and normal when in fact it’s going to cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662314May 21, 2025
STEERING, SUSPENSION
The contact owns 2024 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle vibrated abnormally. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that no failure was found with the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662317May 21, 2025
ENGINE
Coolant control valve malfunction on my truck with 43300 miles that causes my truck to go into limp mode. Took to dealership and was told I had to pay for an update to the ECM computer that is tied to the warning light. I was told that there are lots of recalls for this part but that I have to pay for a software update as a first line step to see if this will fix the issue. This is a known part failure that needs to be recalled and resolved and owners shouldn’t have to pay for software updates to fix there faulty parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662373May 21, 2025
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2012 Chevrolet Silverado 1500. The contact stated that the frame of the vehicle was significantly rusted, and the contact did not feel safe driving the vehicle. The vehicle was taken to the dealer, where the frame was inspected. The dealer informed the contact that the frame needed to be replaced; however, the repair fee would supersede the value of the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and offered monetary assistance towards the purchase of a new vehicle. The contact related the failure to TSB Number: 19-NA-255. The failure mileage was approximately 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662429May 21, 2025
POWER TRAIN
Transmission shudders started around 65k miles. Shop said it was recommended to do a transmission flush. We did that. Now at 72000 miles the transmission is locking up. It has been inspected by a reputable auto shop and they stated it needs a new transmission. The engine light came on when this issue happened. I was in the middle of traffic at a stop and when I started going it stopped abruptly and threw me forward. It was so violent that I thought I was rear ended. It did it two more times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662029May 20, 2025
ENGINE
The vehicle currently has 25,871 miles and is burning approximately 2 quarts of motor oil every 3500 miles (oil life indicator at 53%)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662059May 20, 2025
FUEL/PROPULSION SYSTEM
Issues with DEF system. Fuel and DEF tank is filled up. Within 100 miles of towing the DEF system states DEF is empty and Speed will be limited within 500 miles. At the time the message appears on screen, fuel mileage goes from 13ish mpg to 8 mpg. Try to add DEF and only able to add close to a gallon of DEF. System has a hard time recalculating the amount of DEF in system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662093May 20, 2025
ENGINE AND ENGINE COOLING, PARKING BRAKE
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the engine was sputtering with the parking brake warning light illuminated on the instrument panel. The vehicle was taken to a dealer and there was white smoke coming from the vehicle. There was no warning light illuminated. The contact paid for a diagnostic test and was informed that the engine had failed and needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); for the contact had linked to the failure. The vehicle was repaired by the dealer. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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