Chevrolet Silverado Service Bulletins

10,441 manufacturer communications on file.

• January 21, 2014•Document ID: 10112006

  Service Bulletin/Repair Instructions
  PARKING BRAKE:DRIVELINE

  Mfr Comm. #:

  PIP5092A

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that a driveline noise or vibration at various speeds and operating conditions. Technician should be advised that the vehicle should always be restored to a factory configuration when diagnosing noise and vibration concerns.

  Associated Products (61)

  2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Chevrolet Silverado2014 Chevrolet Suburban2014 Chevrolet Tahoe2014 GMC Sierra2014 GMC Yukon2014 GMC Yukon XL2013 Chevrolet Avalanche2013 Chevrolet Silverado2013 Chevrolet Suburban2013 Chevrolet Tahoe2013 GMC Sierra2013 GMC Yukon2013 GMC Yukon XL2012 Chevrolet Avalanche+ 41 more
  Associated Documents

  • DownloadMC-10112006-0001.pdf↗
• January 21, 2014•Document ID: 10112005

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  PIP5089A

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code C0569 that will not clear. Technician should be advised if there are any issues with the rotational position sensor, incremental position sensor, encoder motor, motor A or B circuits, rotational position sensor or incremental position sensor circuits when the transfer case control module attempts to determine location the location cannot be determined correctly.

  Associated Products (60)

  2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Chevrolet Silverado2014 Chevrolet Suburban2014 Chevrolet Tahoe2014 GMC Sierra2014 GMC Yukon2014 GMC Yukon XL2013 Cadillac Escalade2013 Chevrolet Silverado2013 Chevrolet Suburban2013 Chevrolet Tahoe2013 GMC Sierra2013 GMC Yukon2013 GMC Yukon XL2012 Cadillac Escalade+ 40 more
  Associated Documents

  • DownloadMC-10112005-0001.pdf↗
• January 20, 2014•Document ID: 10112004

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIP5141C

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code P06DD set with no drivability concerns. If only Diagnostic Trouble Code P06DD is set with no other Diagnostic Trouble Codes gather data using Global Diagnostic System 2 and contact General Motors Technical Assistance Center for further assistance.

  Associated Products (3)

  2014 Chevrolet Corvette2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10112004-0001.pdf↗
• January 17, 2014•Document ID: 10112000

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER; POWER TRAIN:AUTOMATIC TRANSMISSION

  Mfr Comm. #:

  PIP4112N

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.

  Associated Products (216)

  2014 Buick Enclave2014 Buick Encore2014 Buick LaCrosse2014 Buick Regal2014 Buick Verano2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac Escalade2014 Cadillac Escalade ESV2014 Cadillac SRX2014 Cadillac XTS2014 Chevrolet Camaro2014 Chevrolet Caprice2014 Chevrolet Corvette2014 Chevrolet Cruze2014 Chevrolet Equinox2014 Chevrolet Express2014 Chevrolet Impala2014 Chevrolet Malibu2014 Chevrolet Orlando+ 196 more
  Associated Documents

  • DownloadMC-10112000-0001.pdf↗
• January 17, 2014•Document ID: 10111999

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:AIR CONDITIONER

  Mfr Comm. #:

  PIT5245

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that the blower motor may be noisy or vibrate when running. This concern will only occur when the temperatures is below 32 degrees Fahrenheit and if the blower motor is removed while still cold, ice may be found on the blower motor cage. This concern could be caused by water leaking or snow ingestion into the Heater-Vent-Air Conditioning case. Technician is to perform normal water testing diagnostics while the Heater-Vent-Air Conditioning is running, looking for water leaking past the plenum cover. If water is leaking past the cover remove the cover and install a 12x12 snow resistant screen to the fresh air intake. Reseal and install the plenum cover cap using Kent air dry sealer or equivalent.

  Associated Products (2)

  2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10111999-0001.pdf↗
• January 16, 2014•Document ID: 10111998

  Service Bulletin/Repair Instructions
  ENGINE; FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP

  Mfr Comm. #:

  PIP5133A

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication advises the technician that the 6.6L Diesel Engine Fuel Injection Pump part numbers 12645102 and 12658095 will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.

  Associated Products (16)

  2013 Chevrolet Express2013 Chevrolet Silverado2013 GMC Savana2013 GMC Sierra2012 Chevrolet Express2012 Chevrolet Silverado2012 GMC Savana2012 GMC Sierra2011 Chevrolet Express2011 Chevrolet Silverado2011 GMC Savana2011 GMC Sierra2010 Chevrolet Express2010 Chevrolet Silverado2010 GMC Savana2010 GMC Sierra
  Associated Documents

  • DownloadMC-10111998-0001.pdf↗
• January 16, 2014•Document ID: 10111997

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  PIP3140F

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.

  Associated Products (626)

  2014 Buick Enclave2014 Buick Encore2014 Buick LaCrosse2014 Buick Regal2014 Buick Verano2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac ELR2014 Cadillac Escalade2014 Cadillac Escalade ESV2014 Cadillac SRX2014 Cadillac XTS2014 Chevrolet Camaro2014 Chevrolet Caprice2014 Chevrolet Corvette2014 Chevrolet Cruze2014 Chevrolet Equinox2014 Chevrolet Express2014 Chevrolet Impala2014 Chevrolet Malibu+ 606 more
  Associated Documents

  • DownloadMC-10111997-0001.pdf↗
• January 16, 2014•Document ID: 10067317

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

  Mfr Comm. #:

  RB-13370-A

  Date Added:

  May 23, 2016

  Manufacturer:

  GMC

  Summary

  13370A - EMISSIONS RECALL (REVISED SERVICE PROCEDURE). GENERAL MOTORS HAS DECIDED TO CONDUCT A VOLUNTARY EMISSION RECALL INVOLVING CERTAIN VEHICLES, EQUIPPED WITH A 4.3L ENGINE (LV3) OR A 5.3L ENGINE (L83). THE FUEL PUMP ASSEMBLY IN THESE VEHICLES MAY HAVE BEEN BUILT WITH AN INCORRECT FUEL PUMP PRESSURE REGULATOR. THIS COULD CAUSE THE ILLUMINATION OF A MALFUNCTION INDICATOR LAMP, A HARD START CONDITION, ENGINE STUMBLE, OR ENGINE STALL. DEALERS ARE TO INSPECT AND, IF NECESSARY, REPLACE THE FUEL PUMP MODULE.

  Associated Products (2)

  2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10067317-0001.pdf↗
• January 16, 2014•Document ID: 10061082

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP; FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP

  Mfr Comm. #:

  SB-0000183454-A

  Date Added:

  March 31, 2016

  Manufacturer:

  CHEVROLET

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (2)

  2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10061082-0001.pdf↗
• January 15, 2014•Document ID: 10111993

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ENGINE

  Mfr Comm. #:

  PIT4813D

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles with a "Service Charging System" message displayed on the Driver Information Center and/or a low voltage reading on the volt gauge during the first several minutes after a cold start. Technician may find a Diagnostic Trouble Code B15517 sym 03. If this concern only occurs during the first several minutes of a cold start, no repairs should be made. Dealer should communicate to the customer that this is normal operating characteristic of vehicles equipped with the diesel engine.

  Associated Products (32)

  2014 Chevrolet Express2014 Chevrolet Silverado2014 GMC Savana2014 GMC Sierra2013 Chevrolet Express2013 Chevrolet Silverado2013 GMC Savana2013 GMC Sierra2012 Chevrolet Express2012 Chevrolet Silverado2012 GMC Savana2012 GMC Sierra2011 Chevrolet Express2011 Chevrolet Silverado2011 GMC Savana2011 GMC Sierra2010 Chevrolet Express2010 Chevrolet Silverado2010 GMC Savana2010 GMC Sierra+ 12 more
  Associated Documents

  • DownloadMC-10111993-0001.pdf↗
• January 15, 2014•Document ID: 10111991

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIT5229A

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have excessive dust intruding into the cabin. Technician can update the Heater-Vent-Air Conditioning control module with the latest calibration available in TIS2WEB and select the calibration to correct dust intrusion.

  Associated Products (2)

  2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10111991-0001.pdf↗
• January 15, 2014•Document ID: 10061108

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

  Mfr Comm. #:

  SB-0000183391-A

  Date Added:

  March 31, 2016

  Manufacturer:

  GMC

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (2)

  2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10061108-0001.pdf↗
• January 14, 2014•Document ID: 10137777

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL; EQUIPMENT

  Mfr Comm. #:

  08-08-44-029D

  Date Added:

  May 21, 2018

  Manufacturer:

  BUICK

  Summary

  This Informational bulletin explains the warranty and policy exchange program for electronic devices and products, what can be approved by TAC and where the electronic parts can be returned to.

  Associated Products (413)

  2014 Buick Enclave2014 Buick Encore2014 Buick LaCrosse2014 Buick Regal2014 Buick Verano2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac ELR2014 Cadillac Escalade2014 Cadillac Escalade ESV2014 Cadillac SRX2014 Cadillac XTS2014 Chevrolet Camaro2014 Chevrolet Caprice2014 Chevrolet Corvette2014 Chevrolet Cruze2014 Chevrolet Equinox2014 Chevrolet Express2014 Chevrolet Impala2014 Chevrolet Malibu+ 393 more
  Associated Documents

  • DownloadMC-10137777-0001.pdf↗
• January 14, 2014•Document ID: 10137776

  Service Bulletin/Repair Instructions
  POWER TRAIN:CLUTCH ASSEMBLY; POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER; POWER TRAIN

  Mfr Comm. #:

  01-07-30-042H

  Date Added:

  May 21, 2018

  Manufacturer:

  GMC

  Summary

  This information was created to inform the technician that the 2-3 upshift and the 3-2 downshift clunk is caused by the releasing of the 2-4 band and application of the 3-4 clutch assembly during an upshift. Also during a 3-2 downshift, the releasing of the 3-4 clutch during the application of the 2-4 band, can cause torque reversal down the output shaft creating a clunk. This is a normal condition.

  Associated Products (232)

  2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac Escalade2014 Cadillac Escalade ESV2014 Cadillac SRX2014 Chevrolet Camaro2014 Chevrolet Caprice2014 Chevrolet Corvette2014 Chevrolet Express2014 Chevrolet Silverado2014 Chevrolet Suburban2014 Chevrolet Tahoe2014 GMC Savana2014 GMC Sierra2014 GMC Yukon2014 GMC Yukon XL2013 Cadillac ATS2013 Cadillac CTS2013 Cadillac Escalade2013 Cadillac Escalade ESV+ 212 more
  Associated Documents

  • DownloadMC-10137776-0001.pdf↗
• January 14, 2014•Document ID: 10111989

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  PIP5114D

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication advises the technician that the 6.2L V8 Engine Assembly part numbers 12657206 and 12635423 are placed on engine exchange program that will be administered by the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.

  Associated Products (2)

  2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10111989-0001.pdf↗
• January 14, 2014•Document ID: 10111986

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER

  Mfr Comm. #:

  PIP4568Q

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician that some vehicles may have a Service Engine Soon lamp, engine misfire on cylinder 1, 4, 6, or 7 and/or tick noise. Technician will follow service information diagnosis first. If service information diagnosis does not isolate the cause of this concern perform a cylinder deactivation active fuel management system compression test in service information. If the running compression of the misfiring cylinder stays below 25 Pounds per Square Inch regardless of the active fuel management solenoid being commanded on or off, an active fuel management lifter is mechanically collapsed/stuck or unlocking as soon as the engine is started. Replace all active fuel management lifters, and all plastic lifter guides. Also perform the cylinder deactivation active fuel management Valve Lifter Oil Manifold Diagnosis and Testing in Service Information. If it isolates a concern with the Valve Lifter Oil Manifold, replace it and reevaluate the concern. The active fuel management lifters can also be monitored for proper operation by carefully inspecting the cylinder 1, 4, 6, and 7 rockers and valves while cranking or briefly and safely running the engine with the valve covers removed. If the valve or valves of an active fuel management cylinder stop moving while doing this test, the active fuel management lifter is causing the concern. For 2008-2009 Full Size Truck/SUV or a 2007-2009 Chevrolet Tahoe with the Police Package reprogram the Engine Control Module. On the 2008-2009 Pontiac G8, 2010-2011 Camaro, and 2007-2010 Full Size Trucks with active fuel management, also determine if the active fuel management pressure relief valve shield that is listed in the latest version of 10-06-01-008 has ever been installed. On passenger cars with the LS4 engine, determine if the updated oil pan gasket that is listed in the latest version of 11-06-01-007 has been installed.

  Associated Products (105)

  2014 Cadillac Escalade2014 Cadillac Escalade ESV2014 Chevrolet Camaro2014 Chevrolet Caprice2014 Chevrolet Suburban2014 Chevrolet Tahoe2014 GMC Yukon2014 GMC Yukon XL2013 Cadillac Escalade2013 Cadillac Escalade ESV2013 Chevrolet Avalanche2013 Chevrolet Camaro2013 Chevrolet Caprice2013 Chevrolet Silverado2013 Chevrolet Suburban2013 Chevrolet Tahoe2013 GMC Sierra2013 GMC Yukon2013 GMC Yukon XL2012 Cadillac Escalade+ 85 more
  Associated Documents

  • DownloadMC-10111986-0001.pdf↗
• January 14, 2014•Document ID: 10061077

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  SB-0000183281-A

  Date Added:

  March 31, 2016

  Manufacturer:

  CHEVROLET

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (2)

  2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10061077-0001.pdf↗
• January 13, 2014•Document ID: 10061076

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

  Mfr Comm. #:

  SB-0000183192-A

  Date Added:

  March 31, 2016

  Manufacturer:

  CHEVROLET

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (2)

  2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10061076-0001.pdf↗
• January 10, 2014•Document ID: 10061075

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  SB-0000183063-A

  Date Added:

  March 31, 2016

  Manufacturer:

  CHEVROLET

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (2)

  2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10061075-0001.pdf↗
• January 8, 2014•Document ID: 10137775

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  04-00-89-015G

  Date Added:

  May 21, 2018

  Manufacturer:

  CADILLAC

  Summary

  This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.

  Associated Products (366)

  2014 Buick Enclave2014 Buick Encore2014 Buick LaCrosse2014 Buick Regal2014 Buick Verano2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac ELR2014 Cadillac Escalade2014 Cadillac Escalade ESV2014 Cadillac SRX2014 Cadillac XTS2014 Chevrolet Camaro2014 Chevrolet Caprice2014 Chevrolet Corvette2014 Chevrolet Cruze2014 Chevrolet Equinox2014 Chevrolet Express2014 Chevrolet Impala2014 Chevrolet Malibu+ 346 more
  Associated Documents

  • DownloadMC-10137775-0001.pdf↗