Chevrolet Impala Complaints (2013)

272 consumer complaints on file.

#11761791September 3, 2026
EXTERIOR LIGHTING:HEADLIGHTS
Purchased aftermarket headlight assembly via Amazon. Wiring harness overheats during normal use, causing connector damage/melting. This is the third unit with an identical defect within one month — seller/manufacturer has replaced twice but the problem recurs. Poses fire/electrical hazard. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757681August 18, 2026
UNKNOWN OR OTHER
I have 2 monitors frozen that won't reset . The drive cycle is very dangerious it includes takeing up to 55 and deceleration down to 20 multiple times for many miles I myself have driven this cycle taking my life in my hands in nyc for 300 miles with no success
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674400July 17, 2025
AIR BAGS, STEERING
I have driving on highway [XXX] heading back home to yucca valley from oceanside driving in the left lane my steering wheel locked up my vehicle swerved let into a street sign and thr vehicle proceeded to turn right swerving on the road losing control of the vehicle my airbag never deployed and my riverside tire as well the drives haft fell off the vehicle and now my car is completely totaled luckily there were no other vehicles involved but there was another person in the car with me when the incident occurred, we both he whiplash. Incident occurred in Morongo Valley near road runner mobile home trailer park in morngo valley INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11637984January 23, 2025
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2013 Chevrolet Impala. The contact stated that for the past nine years, the blower fan had been replaced several times. The contact stated that prior to the failures, the blower fan was making abnormal tapping and clicking sounds. The contact stated that the check engine warning light was intermittently illuminated. The contact had taken the vehicle to an independent mechanic; however, the vehicle was not diagnosed. The independent mechanic determined that the fan and heater needed to be replaced. The vehicle was repaired after every service appointment; however, the contact stated that eventually the fan and heater failed and had to be replaced. The manufacturer was not informed of the failure. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614680September 15, 2024
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
Service Stabilitrak traction light comes on and front left side on car makes noise when turn sterring wheel to left and ABS light comes on when this light comes on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583554April 17, 2024
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, POWER TRAIN
While driving vehicle warning light service stabilitrak....reduced engine power comes on. Vehicle then slows and can not drive over 20 to 30 mph. This has occurred randomly at highway speeds while driving on interstate in traffic. Sudden reduction caused traffic to have to slow quickly and almost caused a collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538954August 16, 2023
POWER TRAIN
TFP Switch(Sensor) 4 Circuit Low Voltage
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515441April 4, 2023
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM), VISIBILITY/WIPER
The contact owns a 2013 Chevrolet Impala. The contact stated that the driver 's side power master door lock switch was inoperable. The messages "Monitor Tie System" and "Monitor Battery System" were displayed. The contact stated that the windshield wipers were operating at a slower speed than needed. On other occasions, the windshield wipers and the horn would engage independently, and the windshield wipers would operate faster than needed. The vehicle was taken to the dealer, where it was diagnosed that the ECM needed to be reprogrammed. Additionally, the contact stated that the vehicle failed to start and she was unable to release the key from the ignition switch. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V355000 (Electrical System). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 111,366.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508808February 23, 2023
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, ENGINE
My 2013 Impala Ltz Service Traction Control, Service Stabilitrack, Engine power reduced problem lights came on the dash. Almost had an accident I want to know why the 2013 model of impala has not had any recalls as the 2010 models with same issues..... My vehicle has the same major issue and need to be addressed & Recalled...... The 2013 Chevrolet impala LTZ Need to be Recalled to fix this issue for the safety of my family and the families on the road and Highways........ I can't express more the need of recall for my vehicle!!!!! I attached documents on the pervious 2010 model recall that had the same issues.... If you think Chevrolet dealership fixed the problem on the 2013 impala model it didn't work cause I have same issues!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485784September 22, 2022
AIR BAGS, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving home on 9/3/22 I began to turn into a curve in the road at which time the brake light on dash came on and felt as though one wheel in the rear locked up.2 seconds later It caused my car to spin uncontrollable down the road and slide into ditch however I slid into a field entrance and it caused my car to roll more then once and landed on passenger side. Airbags did not deploy at any time during this accident.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11478426August 9, 2022
ENGINE, POWER TRAIN
while waiting to make a left turn when traffic cleared I pressed the gas pedal and heard a loud grinding noise and the car would not move for 2 or 3 seconds and suddenly moved. Very dangerous. Car forums have many of the same incidents with great difficulty in resolving this problem and after several years no answers. This is life threatening issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473251July 10, 2022
WHEELS, UNKNOWN OR OTHER
Consistent problems/issues with the Traction Control turning off randomly while driving the vehicle. Which causes the car to almost stall, have issues accelerating, make a grinding/scraping noise until we manually turn the traction control off. Most of the issues/sounds stop shortly after turning it off, but car still has issues accelerating and feels like it’s going to stall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466788May 31, 2022
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
The contact owns a 2013 Chevrolet Impala equipped with an OEM jack, Part Number: 13500018. The contact stated while jacking up the vehicle to change a tire, the jack folded and caused the vehicle to fall. There were no injuries sustained. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440640November 16, 2021
AIR BAGS, POWER TRAIN
The contact owns a 2013 Chevrolet Impala. The contact stated that her vehicle would fail to start up after multiple attempts without warning. The contact stated that while her fiance was driving at 55 MPH, the vehicle shut off without warning which cause him to crash into a ravine. The air bags did not deploy upon impact. The contact and her fiance suffered minor scrapes and bruises but did not seek medical attention. A police report was filed at the scene. The vehicle was towed to an independent tow yard where it was deemed a total loss. The dealer was contacted about the incident and was informed that they could not pick up the vehicle to perform an investigation. The manufacturer had yet to be notified of the failure. The vehicle was destroyed. The failure mileage was unknown
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11435236October 2, 2021
ENGINE
The stabilitytak light came on and vehicle won’t drive more then 15mph or it turns of by it self Ms
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425128July 16, 2021
UNKNOWN OR OTHER
Stolen vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398487March 1, 2021
ELECTRICAL SYSTEM, ENGINE, SUSPENSION
DAYS AFTER PURCHASING MY 2013 CHEVY IMPALA LTZ 2 YEARS AGO FROM FIRST CAR IN BAKERSFIELD I HAVE HAD NOTHING BUT PROBLEMS WITH IT. AS I WOULD DRIVE IT , IT STARTED TO AUTOMATICLY BRAKE ON ITS OWN AND LOSE TRACTION SPEED. BLOWS WHITE SMOKE ALL THE TIME IT IS RUNNING EVEN WHEN PARKED. I HAVE MAJOR PROBLEM WHEN DRIVING THE CAR SHAKES SLOT. I HAVE SPENT APPROXIMATELY $5000 IN REPAIRS AND NO IMPROVEMENT WHAT SO EVER!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396968February 19, 2021
ELECTRICAL SYSTEM, ENGINE
WIRING HARNESS IS DEFECTIVE AND FRICTION CAUSES ELECTRICAL MISFIRES THAT AFFECT THE ENTIRE VEHICLE, FROM DEACCELERATION WHILE DRIVING TO NOT BEING ABLE TO TURN OVER THE ENGINE TO START. I'VE BEEN DEALING WITH THIS ISSUE FOR OVER 4 YEARS AND GM NOR ANY SAFETY COMMISSION WILL DO ANYTHING IN TERMS OF A RECALL. THIS COMPLAINT IS THE ONLY RECOURSE THAT I HAVE IN ORDER TO NOTIFY PUBLIC OF THE ISSUE. THIS IS EXTREMELY CONCERNING AS IT CAN CAUSE SAFETY HAZARD ON ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389156January 21, 2021
SUSPENSION
SHAKES AND FEELS AS THOUGH THE TIRE MAY COME OFF WHILE DRIVING. SHAKES WHEN YOU GO A CERTAIN SPEED AND SLOW DOWN. REPLACED TIRES AND HAD ALIGNMENT CHECK AND CAR STILL DOES THE SAME THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387101January 8, 2021
AIR BAGS, SERVICE BRAKES, SEAT BELTS
MY BRAKE CATCHES WHILE DRIVING AND UNDER DASH BOARD MAKES NOISE AND WHEN YOU TURN ON THE HEATER IT MAKES NOISE AND ALL MY DASH BOARD HAZARDS LIGHT ARE ON AND WANT GO OFF WIPER RADIO FRONT SEAT. THIS CAR HAS BEEN NOTHING BUT TROUBLE AND THE SHOP I TOOK IT TO TOLD ME TO CONTACT YOU BECAUSE THIS SHOULD BE A RECALL ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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