Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11072442February 12, 2018
AIR BAGS, SEATS
"TAKATA RECALL" VEHICLE INVOLVED IN A REAR END COLLISION, WAS PUSHED INTO ONCOMING TRAFFIC AND HIT HEAD ON. AIR BAG NEVER DEPLOYED ADDITIONALLY THE BACK OF DRIVERS SEAT COLLAPSED INTO THE REAR SEAT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11072023February 10, 2018
ELECTRICAL SYSTEM
A RECENT PROBLEM WITH THE REAR WINDOW DEFOGGER HAS UNFOLDED A PROBLEM WITH A WIRING HARNESS THAT POWERS THE WINDOW. GM NEVER INSTALLED A FUSE ON THE REAR WINDOW DEFOGGER CAUSING THE WIRE TO HEAT UP AND BURN AWAY THE SLOT IT SITS IN ON THE WIRE HARNESS. INSPECTING MY WIRE HARNESS, THE HEAT FROM THE WIRE HAS MELTED ALMOST ENTIRELY THROUGH THE CONNECTOR WHICH IS VERY DANGEROUS AND LIKELY TO CAUSE A FIRE ON THE PASSENGER SIDE OF THE CAR UNDERNEATH THE CARPET AND FUSE PANEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072115February 10, 2018
STEERING
HAD THE VEHICLE ALIGNED ABOUT ONE YEAR AGO DUE TO IT PULLING TO THE RIGHT. THE STEERING WAS STILL SLOPPY AND CONTINUED TO DRIFT TO THE RIGHT. WELL COME TO FIND OUT THAT THE TIE ROD ON DRIVERS SIDE WAS FROZEN AND COULD NOT BE ADJUSTED. SO A YEAR LATER I DECIDED TO HAVE THE TIE ROD REPLACED SO IT WOULD DRIVE STRAIGHT AND TRUE. AFTER FURTHER INSPECTION IT WAS BROUGHT TO MY ATTENTION THAT THE STEERING KNUCKLE HAD A CRACK ALMOST COMPLETELY THROUGH. I HAVE NEVER HIT ANYTHING IN THAT VEHICLE TO CAUSE A CRACK IN THE STEERING KNUCKLE. THE VEHICLE CURRENTLY HAS 37000 MILES ON IT. I KNOW THE POLICE EDITION HAS A RECALL FOR THE SAME PROBLEM. CHEVROLET SHOULD HAVE RECALLED ALL IMPALAS FROM 2011 TO AT LEAST INSPECT THE VEHICLES FOR THIS ISSUE. IT IS EXTREMELY DANGEROUS AND SHOULD BE INVESTIGATED TO FIND OUT HOW MANY 2011 IMPALAS HAD THIS SAME DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071967February 9, 2018
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), WHEELS
FOR THE LAST YEAR OR SO I HAVE DEALT WITH SEVERAL ISSUES THAT STARTED HAPPENING ALL OF A SUDDEN AND ALL AT ONCE. FOR STARTERS, MY AIR BAG INDICATOR COME ON AND OFF WHEN I DRIVE AT ANY SPEED. AN INDEPENDENT MECHANIC COULD NOT DIAGNOSE IT AND THE DEALERSHIP ATTEMPTED TO DIAGNOSE IT AND ALL HE SAID WAS I NEEDED TO REPLACE MY AIR BAGS WHICH WOULD HAVE COST ROUGHLY $3400.00. IN ADDITION TO THAT, MY ABS INDICATOR BEGAN GOING ON AND OFF AND HAS CAUSED MY CAR TO FEEL AS IF IT WAS ON A HYDROPLANE MODE. WHEN IT TURNS ON IT OCCASIONALLY MAKES MY CAR JERK ON THE ROAD. I WENT TO AN AUTO SUPPLY STORE FOR DIAGNOSIS AND WAS TOLD THERE WAS NO READING SO NOTHING WAS WRONG, DEALERSHIP SAID THE SAME. THE LIGHT SHUT OFF AND IT WAS LIKE DEJA VU ALL OVER AGAIN. ALSO, I HAVE HAD TO REPLACE THE DOOR ACTUATORS AT LEAST ONE TO TWO TIMES A YEAR BECAUSE THEY CONTINUE TO BREAK. FINALLY, MY NEW BATTERIES THE LAST FEW OF YEARS HAVE BEEN COMPLETELY DRAINED FOR NO APPARENT REASON AND I HAD TO REPLACE IT SEVERAL TIMES DUE TO DAMAGED BATTERIES EVEN THOUGH I REPLACE IT WITH BRAND NEW CAR BATTERIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071977February 9, 2018
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE TURNING INTO A PARKING LOT AT A LOW SPEED, THE STEERING WHEEL SEIZED. THE CONTACT WAS UNSURE IF ANY WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A POWER STEERING PUMP MALFUNCTION. THE CONTACT STATED THAT THE POWER STEERING PUMP WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. FRENCHIES CHEVROLET (255 E ORVIS ST, MASSENA, NY 13662, (315) 764-1760) WAS CONTACTED AND STATED THAT THERE WERE NO OPEN RECALLS. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071852February 8, 2018
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
"TAKATA RECALL" WHILE ON THE HIGHWAY TRACTION ALERT CAME ON THE MESSAGE STATES THE ENGINE IS SLOWING DOWN AND TOOK IT TO O'REILY'S AND STATES THE SENSOR CODES ALERTS THAT WILL CAUSE MY CAR TO FAIL BY SHUTTING DOWN AND LOCKING UP IF ITS NOT CORRECTED AND TO SEE IF THERE IS ANY RECALLS ON THIS MALFUNCTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071595February 7, 2018
UNKNOWN OR OTHER
SERVICE TRACTION CONTROL MESSAGE, CHECK TIRE PRESSURE LIGHT, CHECK ENGINE LIGHT, REDUCED ENGINE POWER LIGHTS INTERMITTENTLY GO ON WHEN DRIVING DOWN THE HIGHWAY. PROBLEM ACCELERATING WHEN REDUCED ENGINE POWER MESSAGE IS ON. LIGHTS/MESSAGES GO AWAY SOMETIMES WHEN DRIVING AND WHEN I TURN CAR OFF SOMETIMES. LIGHTS COME BACK ON IN VARYING COMBINATIONS WITH NO WARNING WHEN DRIVING DOWN THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067391February 7, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
BOUGHT 2011 IMPALA LT 2 WEEKS AGO, FIRST TIME DRIVING TO WORK ON FREEWAY - ENGINE LIGHT COMES ON AND MESSAGE COMES UP - ENGINE POWER LOSS, STABILITAK TRACTION CONTROL. CAR COMPLETELY SHUT DOWN!! ALMOST GOT HIT BY SEMI . NO ONE HAS ANY ANSWERS!?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067025February 5, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING, ALL THE WARNING INDICATORS ILLUMINATED, THE SPEEDOMETER FAILED, AND ALL THE FUNCTIONS OF THE AIR CONDITIONING UNIT FAILED. THE VEHICLE WAS TAKEN TO THE DEALER (SARCHIONE CHEVROLET, 1572 OH-44, RANDOLPH, OH 44265) WHERE IT WAS DIAGNOSED THAT THE OBJ SENSORS AND WIRING HARNESS FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CLAIM WAS FILED. THE FAILURE MILEAGE WAS 49,700. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066727February 2, 2018
UNKNOWN OR OTHER
ON THE MORNING OF MONDAY JANUARY 29, 2018, I WAS DRIVING IN A SCHOOL ZONE AT 20MPH AND ALL OF A SUDDEN I HEAR A POP SO LOUD THAT IT SOUNDED LIKE A GUN SHOT. I LOOK BACK THROUGH THE REAR VIEW MIRROR AND THE BACK GLASS IS COMPLETELY SHATTERED! THERE WERE NO CARS BEHIND ME OR BESIDE ME AS THERE WAS NO TRAFFIC IT'S HIGHLY UNLIKELY SOMETHING HIT THE GLASS. I HAD JUST DROPPED OFF MY KIDS AT SCHOOL AND THEY COULD HAVE BEEN STILL IN THE BACK SEAT WHEN THIS HAPPENED AND IT COULD HAVE BEEN MUCH WORSE. THIS SEEMS TO ME TO BE A DEFECT IN THE WINDOW OR DEFROSTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066210February 1, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2007 CHEVROLET IMPALA. WHILE DRIVING 20 MPH, ANOTHER VEHICLE COLLIDED WITH THE FRONT DRIVER'S SIDE OF THE CONTACTS VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE BACK, LEFT HAND, AND NECK. THE CONTACT'S THREE CHILDREN WHO WERE SEATED IN THE REAR OF THE VEHICLE ALL SUSTAINED INJURIES TO THEIR BACKS, NECKS, AND HEADS. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN FACILITY WHERE IT WAS DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#11066186February 1, 2018
STEERING
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE OPERATING THE VEHICLE, THE MESSAGE "SERVICE POWER STEERING AND STABILIZING TRACK" DISPLAYED AND THE POWER STEERING MALFUNCTIONED, WHICH CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT INDICATED THAT THE VEHICLE WAS SERVICED FOR THE SAME FAILURE ON JANUARY 19, 2018 BY AN INDEPENDENT MECHANIC WHO REPLACED THE STEERING SENSOR, BUT THE FAILURE RECURRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065864January 30, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
THE TAKKATA INFLATOR SYMBOL IS SHOWING I HAVE TOOK IT TO SEVERAL MECHANIC AND THEY SAY THEY CAN FIX THE PROBLEMS. MY CAR JUMP AND STOP AT TIME. WHEN I TRY TO START MY CAR IT TAKES LIKE 5 OR 6 TIME BEFORE IT START. IT MOSTLY JUMP , SHAKES AND THAT THE ENGINE BEFORE IT STARTS. THE HEAD LIGHTS WHERE CHANGES AND THEY STILL KEEP GOING OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065698January 29, 2018
STEERING
POWER STEERING WENT OUT WHILE I WAS DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065406January 27, 2018
UNKNOWN OR OTHER
PROBLEM WITH THE ACTUATOR--MAKES LOUD CLICKING NOISE. DON'T KNOW WHICH ACTUATOR IS CAUSING THE PROBLEM. PROBLEM OCCURS WHEN IT IS STATIONARY AND IN MOTION. LASTS FROM A MINUTE TO 3 MINUTES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065462January 27, 2018
UNKNOWN OR OTHER
I WAS PULLING INTO A PARKING SPACE HAD MY FOOT ON THE BRAKE AND THE CAR ACCELERATED QUICKLY. EVEN WITH MY FOOT ON THE BRAKE I COULDN'T STOP IT. THE CAR SLAMMED INTO A STONE PILLAR.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11064723January 24, 2018
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I WOULD LIKE IT DOCUMENTED THAT SOMEONE IS GOING TO BE SERIOUSLY INJURED OR KILLED ALL DUE TO A KNOWN AND REPORTED ISSUED UNLESS CHEVY DOES THE RIGHT THING AND ISSUES A RECALL IMMEDIATELY! I HAVE A 2006 IMPALA AND WHILE DRIVING ON THE HIGHWAY AT 70 MILES PER HOUR MY VEHICLE DROPPED DOWN TO 15 MPH SAYING REDUCED ENGINE POWER THEN COMPLETELY SHUT OFF ON THE HIGHWAY. PLEASE NOTE MY 2 YEAR OLD SON, AND 10 YEAR OLD DAUGHTER WERE IN THE VEHICLE WITH ME. I WAS FORTUNATE ENOUGH TO MAKE IT OFF TO THE SIDE WITHOUT BEING HIT MUCH LESS KILLED BUT OTHER PEOPLE NOT MAY BE SO FORTUNATE. WHAT IS IT GOING TO TAKE FOR A RECALL TO BE ISSUED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064744January 24, 2018
UNKNOWN OR OTHER
SUNROOF EXPLODED. SEVERAL YEARS AGO, I WAS DRIVING ON A SUNNY DAY, AROUND 70 DEGREES. IT WAS A 2-LANE HIGHWAY, AND THERE WERE NO VEHICLES NEARBY IN EITHER DIRECTION, NO TREES NEAR THE HIGHWAY, AND THE ROADWAY WAS CLEAR. I WAS DRIVING ABOUT 55-60 MPH. THERE WAS A SUDDEN LOUD CRACKING SOUND, AND SEVERAL SECONDS LATER A LOUDER BANG. I STOPPED AND FOUND THE SUNROOF WAS IN TINY PIECES. FORTUNATELY, THE INSIDE COVER WAS CLOSED, SO THE AMOUNT OF GLASS COMING INTO THE CAR WAS FAIRLY SMALL. I NO LONGER OWN THIS CAR. I'M NOT LOOKING FOR ANY KIND OF HELP ON THIS. I JUST RECENTLY BECAME AWARE THAT THIS IS A FAIRLY COMMON ISSUE, AND SIMPLY WANTED TO REPORT IT. THE DATE BELOW IS A GUESS, MIGHT EVEN BE A YEAR OR TWO OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064453January 23, 2018
UNKNOWN OR OTHER
ABS LIGHTS COME ON SERVICE TRACTION CONTROL LIGHTS COME ON AND IT CUTS THE ENGINE WHEN IT COMES ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064077January 22, 2018
ENGINE
TL-CONTACT OWNS A 2000 CHEVY IMPALA --- CONTACT TOOK VEHICLE INTO LOCAL CHEVY DEALERSHIP TO HAVE ENGINE RECALL FIXED ---- ENGINE FIRE STARTED IN WORK PARKING LOT --- VEHICLE BLEW UP AND FIRE DEPARTMENT COULD NOT DETERMINE WHAT CAUSED ENGINE FIRE . CHEVYH DEALERSHIP STATED THAT ENGINE RECALL HAD BEEN FIXED ALREADY... VEHICLE HAD BEEN TO DEALERSHIP TWICE. VKICK KOENIGN CHEVROLET IN CARBONDALE ILLINOIS. GIVEN NUMBER TO STATES ATTORNEYS OFFICE ST LOUIS, ALSO GIVEN NUMBER TO CHEVY. 1RECALLSASSOCIATED WITH THIS VIN OCT 21,2015 MANUFACTURER RECALL NUMBERN150757 NHTSA RECALL NUMBER15V701 RECALL STATUSRECALL INCOMPLETE SUMMARYGENERAL MOTORS HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN OF THE FOLLOWING VEHICLES EQUIPPED WITH A 3.8L V6 ENGINE (REGULAR PRODUCTION OPTION L26, L32, L36 OR L67): 1997 ' 2004 MODEL YEAR (MY) BUICK REGAL, 2000 ' 2004 MY CHEVROLET IMPALA, 1998 ' 1999 MY CHEVROLET LUMINA, 1998 ' 2004 MY CHEVROLET MONTE CARLO, 1998 ' 1999 MY OLDSMOBILE INTRIGUE, AND 1997 ' 2004 MY PONTIAC GRAND PRIX. CERTAIN OF THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING. THIS CONDITION COULD CAUSE AN ENGINE COMPARTMENT FIRE. CERTAIN OF THESE VEHICLES PRODUCED BEFORE JUNE 26, 2003 WERE SUBJECT TO GENERAL MOTORS' PRIOR SAFETY RECALLS 08V-118 (07035), 09V-116 (09047) AND 15V-201 (14574). IN SOME CASES, THE REMEDY PROCEDURE PERFORMED ON THESE VEHICLES PURSUANT TO THE PRIOR RECALLS MAY NOT BE SUFFICIENT TO PREVENT SUBSEQUENT ENGINE COMPARTMENT FIRES RELATING TO THIS CONDITION IN THE AFFECTED VEHICLES. VEHICLES PREVIOUSLY REPAIRED UNDER THE REFERENCED RECALLS WILL RECEIVE FURTHER REPAIRS AS PART OF THIS RECALL. SAFETY RISK IF DROPS OF ENGINE OIL ARE DEPOSITED ON A HOT EXHAUST MANIFOLD, AN ENGINE COMPARTMENT FIRE COULD OCCUR.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

← Back to Chevrolet Impala