Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11207499May 14, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MILEAGE: 89000 CUSTOMER RECEIVED A LETTER FROM GM STATING AN EXTENDED WARRANTY IS NOW AVAILABLE REGARDING THE SIDE BLIND ZONE DETECTION SYSTEM ERROR THAT DISPLAYS OVER THE ENTIRE DASH DISPLAY PANEL. THE WARRANTY WAS EXTENDED TO 6 YEARS FROM THE DATE VEHICLE WAS PLACED IN SERVICE AND 80,000 MILES. MANY OF THE VEHICLES AFFECTED BY THIS ARE EXPERIENCING THIS ISSUE AT JUST OVER 80,000 MILES OR HAVE GONE PAST 80,000 MILES DUE TO GM'S LACK OF A TIMELY RESPONSE TO THIS ISSUE THAT HAS AFFECTED SEVERAL PEOPLE. THE SERVICE SIDE DETECTION MESSAGE APPEARS UPON STARTING THE VEHICLE AND REMAINS TO BLOCK THE DIGITAL INFO CENTER UNTIL IT IS DISMISSED BY THE DRIVER WHO HAS TO MOVE THE THUMB TO PRESS THE BUTTON. THIS MESSAGE ALSO RE-APPEARS AFTER DRIVING FOR SEVERAL MILES CAUSING THE DRIVER TO LOOK AWAY FROM THE ROAD TO ACKNOWLEDGE THE ALERT. THE REAR SIDE DETECTION MODULES WERE PLACED BEHIND THE REAR WHEELS AND COLLECT WATER, DUST, DIRT, AND DEBRIS CAUSING FAILURE. GM SHOULD REDESIGN THIS HOUSING TO BETTER PROTECT THE MODULES IN THE FUTURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207372May 13, 2019
STEERING
WHILE I WAS DRIVING, POWER STEERING WAS LOST. IT WAS EXTREMELY DIFFICULT TO TURN THE STEERING WHEEL. I COULD HAVE EASILY CRASHED. THE DASH DISPLAY SHOWED A MESSAGE, CONFIRMING THE PROBLEM. MY OBD SCAN TOOL SHOWED THE TWO FOLLOWING DTC CODES LISTED UNDER POWER STEERING: C00800-12 AND C056D-3B.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207205May 13, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA LT. THE CONTACT STATED THAT THE SIDE DETECTION WAS MALFUNCTIONING. IN ADDITION, THE FUEL GAUGE, THE SPEEDOMETER, AND THE ENTIRE DASH BOARD FAILED TO FUNCTION. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207072May 12, 2019
AIR BAGS
AIR BAG SERVICE LIGHTS ARE COMING ON FOR BOTH DRIVER AND PASSENGER SETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207124May 12, 2019
AIR BAGS
AIR BAG LIGHT GOES AND OFF ON THE DASH. I HAD IT SCANNEDC AT AUTOZONE AND THE OBD READER SHOWS "DRIVER SEAT BELT ANCHOR PRETENSIONER DEPLOYMENT LOOP, SHORT TO GROUND ".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207133May 12, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
STARTED DRIVING CAR WOULDN'T GO OVER 5 MPH. ENGINE SHAKES VIOLENTLY. DISPLAY READS REDUCED ENGINE POWER. TRACTION CONTROL WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206977May 11, 2019
AIR BAGS, ELECTRICAL SYSTEM
ORIGINALLY MY BLIND ZONE DETECTION WAS THE ONLY THING POPPING UP ON MY DASHBOARD BUT MY CAR AND FUNCTIONS RAN FIND EXCEPT THE DETECTION FEATURE..BUT THEN CODES LIKE AIRBAG, TRACTION CONTROL, ABS, FRONT CAMERA, PARKING ASSSISTANT APPEARED ALL OVER MY DASH BOARD AND THEN THE RADIO, HEATING SYSTEM, SPEEDOMETER, RPM, GAS AND HEATING GAGE ALL STOPPED WORKING. I CHECKED ONLINE AND THESE SEEMS TO BE A HUGE PROBLEM THAT GM SHOULD BE RESPONSIBLE FOR!! THE DEALERSHIP EXPECTS ME TO PAY 1300 THIS IS NOT FAR ONLY HAD THIS CAR FOR A YEAR AND HALF SMH PLEASE PUSH FOR A RECALL IT'S NOT SAFE TO BE DRIVING WITH AIR BAGS NOT WORKING OR TURNING SIGNALS NOT WORK...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206751May 10, 2019
STEERING
STEERING WHEEL DOES NOT LOCK AND ALARM DOES NOT ENGAGEALL THE TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206711May 10, 2019
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
2018 CHEVROLET IMPALA. CONSUMER WRITES IN REGARD TO PROBLEMS WITH IMAGE CONCERNING THE REARVIEW CAMERA DURING INCLEMENT WEATHER. *AS *JS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206770May 10, 2019
ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION, WHEELS
WHEN DRIVING, LOSS OF POWER STEERING, ABS, STABILITRACK. THIS IS A HUGE SAFETY PROBLEM. THIS ISSUE DOES NOT MATTER ON ROAD CONDITIONS. IT HAPPENS WHENEVER. THE RING ON THE BACK OF THE WHEEL BEARING GETS WEATHER ELEMENTS BEHIND IT (MOSTLY TALKING ABOUT WATER IN THE WINTER THEN FREEZES). THIS CAUSE THE RING TO BREAK. ONCE THIS RING IS BROKE. I AM ASSUMING THE ABS CANT KEEP TRACK OF THE VEHICLE'S MOTION. IT THEN THROWS THE CODES. TO TELL DO A VISIBLE INSPECTION LOOKING FOR THE RING TO BE COMPROMISED. DON'T WORRY YOUR WHEEL BEARING MIGHT NOT BE BAD. YOU JUST HAVE TO GO TO CHEVY AND SPEND 190$ ON A NEW WHEEL BEARING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206878May 10, 2019
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SIDE BLIND ZONE ALERT MESSAGE DISPLAYED ON THE INSTRUMENT CLUSTER. THE CONTACT RECEIVED AN EXTENDED WARRANTY #N172097060 (SIDE BLIND ZONE ALERT MODULE WATER INTRUSION) HOWEVER THE VEHICLE EXCEEDED THE 80,000 MILE TIME LIMIT. THE CONTACT WAS CONCERNED THAT THE PASSENGER PRESENCE DETECTION SYSTEM WOULD FAIL AND THAT THE AIR BAG WOULD NOT DEPLOY IN THE EVENT OF A CRASH. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206248May 8, 2019
ELECTRICAL SYSTEM
BLIND SPOT WARNING NOT WORKING, GM NOT WILLING TO REPLACE MODULES ON CAR WITH ONES THAT HAVE SINCE BEEN UPDATED. NEW MODULES ARE SEALED AND RESIST WATER INTRUSION, OLD MODULES DO NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206280May 8, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING, WHEELS
A FEW PROBLEMS. WHEEL BEARING SENORS GO BAD EFFECTING POWER STEERING AND STABILITY CONTROL. REPLACED 3 WHEEL BEARING ON DIFFERENT WHEELS IN PAST 12 MONTHS. ALSO 20" RIMS WITH LOW PRO TIRES ARE A PROBLEM. HAD 2 PLOW OUTS IN PAST 6 MONTHS WHEN HITTING POT HOLES AND DAMAGED 3 RIMS. VERY COSTLY TO BUY RIMS AT $650 A PIECE AND TIRES AT $230 EACH. A SAFETY PROBLEM NOT KNOWING IF YOU WILL HAVE A TIRE PLOW OUT BECAUSE OF A ROUGH ROAD OR POT HOLE IN THE ROAD. I HAVE BEEN DRIVING 54 YEARS AND NEVER HAD A PROBLEM LIKE THIS BEFORE. CAR WAS IN MOTION WITH WHEEL BEARING PROBLEM AND TIRE AND RIM PROBLEM. AT DIFFERENT TIMES I WAS DRIVING ON CITY STREETS AND HIGHWAY. THIS PROBLEM HAPPEN AT DIFFERENT TIMES BUT MOST RECENT 5/5/19
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206300May 8, 2019
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, STEERING
I PURCHASED MY VEHICLE ON MARCH 23 2019 .I HAVE MADE SEVERAL REPAIRS TO CAR BUT THE PROBLEM PERSISTS . IF I'M AT A STOP AND I PROCEED TO DRIVE AND MAKE A LEFT MY CAR WILL MAKE A GRINDING NOISE AND THE TRACTION CONTROL LIGHT WILL FLASH IT MAKES IT DANGEROUS TO JOIN TRAFFIC SAFELY . I LOOKED ONLINE AND SEVERAL PEOPLE HAVE THE SAME EXACT ISSUE WITH THEIR VEHICLES . SERVICE TRACTION CONTROL. SERVICE STABILITRAK SERVICE BRAKE ASSIST WILL GO ON WHEN I TRY TO MAKE A U TURN . . IVE REPLACED LEFT DRIVER SIDE WHEEL HUB WITH ABS SENSOR REPLACED TPMS AND HAD ALIGNMENT DONE . I FELT THE TEA ADMISSION IS BEING AFFECTED BY THIS ISSUE . SO I HAD IT SERVICED AS WELL . I FEEL CHEVY SHOULD DO A RECALL IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205953May 7, 2019
ELECTRICAL SYSTEM
SIDE BLIND ZONE ALERT SENSORS HAVE FAILED. THESE FAILED SENSORS ARE CAUSING OTHER ELECTRICAL ISSUES WITH THE VEHICLE INCLUDING AIR BAG WARNING, INSTRUMENT CLUSTER INTERMITTENTLY NOT WORKING, HVAC CONTROLS NOT WORKING AND INTERMITTENT ISSUES WITH STARTING THE CAR. RECEIVED A LETTER FROM GM EXTENDING COVERAGE ON THE COMPONENTS TO 6 YEARS / 80,000 MILES. VEHICLE HAS 142,000 MILES BUT THIS IS NOT A PART THAT IS A WEAR AND TEAR ITEM. GM HAS ACKNOWLEDGED THIS PART HAS KNOWN ISSUES BUT HAS LIMITED THE AMOUNT OF TIME/MILEAGE THEY WILL COVER. SAFETY ISSUE DUE TO INSTRUMENT CLUSTER BEING UNRESPONSIVE AND AIR BAG POTENTIALLY BEING DISABLED DUE TO THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206109May 7, 2019
ELECTRICAL SYSTEM
SPEEDOMETER CAUGHT ON FIRE AND BURNT OUT THE ELECTRICAL WIRES
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11205662May 6, 2019
ELECTRICAL SYSTEM
SIDE BLIND ZONE ALERT IS MALFUNCTIONING. THE DEALER HAS MENTIONED THAT THIS IS DUE TO WATER GETTING INTO THE ELECTRICAL UNIT/MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205793May 6, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SIDE DETECTION SYSTEM SENSORS ARE LOCATED ON THE INSIDE OF THE REAR BUMPER PANEL ON EITHER SIDE, THEY DETECT CARS IN THE BLIND SPOT. THE SENSORS ARE LOCATED IN A POOR LOCATION TO BEGIN WITH, THEY ARE IN DIRECT LINE OF FIRE WITH ROAD AND TIRE DEBRIS, SALT WATER, GRAVEL, SAND, SNOW, MUD, ETC. OVER TIME, THE NATURAL ELEMENTS SEEP INTO THE CRACKS OF THESE SENSORS AND/OR THEIR WIRING HARNESSES AT THE CONNECTIONS, AND CAUSE MALFUNCTIONING OF THIS SYSTEM. MINIMALLY, THE PROBLEM CAN BE RESOLVED BY REPLACING THE SENSORS AND/OR HARNESSES FOR BRAND NEW ONES. AT THE WORST, THESE MALFUNCTIONED SENSORS CAUSE OTHER ELECTRICAL MALFUNCTIONS AND SUBSEQUENTLY INCREASED ROAD HAZARDS AND DRIVING CONDITIONS BY THE WAY THAT IT CAN LEAD TO THE DRIVER INFO CENTER GOING BLACK, THE RADIO CUTTING OUT, ALL THE INTERIOR AND GAUGE CLUSTER LIGHTS GOING OUT WHILE ON THE ROAD. IF LEFT UNRESOLVED BECAUSE MANY CUSTOMERS AND DRIVERS WOULD MUCH RATHER WAIT FOR AN OFFICIAL RECALL AND CONTINUE DRIVING, MANY WILL BE AT RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205811May 6, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
HESITATION DURING ACCELERATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205565May 3, 2019
UNKNOWN OR OTHER
SIDE DETECTION SYSTEM CAUSE ELECTRICAL ISSUES WITH VEHICLE .. THE VEHICLE SPEEDOMETER STOPPED WORKING RPMS STOPPED WORKING.. CAR AIR CONDITIONING TURNED OFF ON ITS OWN, VARIOUS LIGHTS ON THE FRONT ' TURN ON AND OFF ON THEIR OWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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