Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11286470December 2, 2019
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
SIDE SECTION DOESN'T WORK LIGHT ON MIRROR IS CONSTANTLY ON TODAY EVERY LIGHT ON THE DASH WAS ON THE HEADLIGHTS WERE FLASHING ON AND OFF WHILE DRIVING DOWN THE ROAD NONE OF THE GAUGES WORKED NO HEATER CONTROLS OR HEAT WAS NOT WORKING THE AIR BAG LIGHT IS ON ALL SERVICE REMINDERS CAME UP ON THE DISPLAY THE RADIO ALSO DOESN'T WORK TRACTION CONTROL AND STABILITRAC DOESN'T WORK!! AIR BAGS AND HEADLIGHTS NOT WORKING PROPERLY IS MY BIGGEST SAFETY CONCERN!! THE CAR DID THIS STATIONARY AND ALSO DRIVING DOWN THE ROAD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11283198December 1, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
BOUGHT CAR ABOUT 6 MONTHS AGO HAD 52,000 MILES ON IT SEEMED TO BE A DECENT CAR UNTIL TODAY DEC 1, 2019 DRIVING ON THE HIGHWAY AT ABOUT 70 MILES AN HOUR WITH ICE COVERED ROADS POWER STEERING WENT OUT , AND STABILITRAK, A LONG WITH ABS ALL AT ONCE AND PROMPTED SERVICE LIGHTS IN DASH AND INFO SCREEN POWER STEERING WAS SO STIFF I COULD BARELY TURN OR CONTROL CAR AND ALMOST SLAMMED INTO MEDIAN LUCKILY NOT HITTING ANOTHER VEHICLE DROVE TO NEAREST EXIT AND TURNED CAR OFF TURNED BACK ON AFTER ABOUT 7 MIN AND STILL SAME THINGS IN DASH THANKFULLY THIS DIDN'T END WORSE MY CAR CAN NOW BARELY STEER AND SERVICE LIGHTS ARE ON GOING TO TRY TO SEE ABOUT TALKING TO SOMEONE AT DEALERSHIP TOMMARO IT SEEMS A LOT OF PEOPLE ARE HAVING THIS PROBLEM WITH THIS CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282912November 29, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
THE SERVICE STABILITRAK/ABS/BRAKE CONTROL LIGHTS TURN ON AND OFF INCESSANTLY REGARDLESS OF WHETHER I'M MOVING, TURNING, BREAKING, ETC. IT'S SEEMINGLY COMPLETELY RANDOM. EVERY IME THEY DO, THE CAR DINGS, MAKING THE RIDE UNBEARABLE ("DING, DING, DING...DING, DING, DING" AD NASEUM). THIS HAPPENED BEFORE AND I HAD THE VEHICLE SERVICED UNDER WARRANTY, A LITTLE OVER 1.5 YEARS AGO. IT'S NOW HAPPENING AGAIN. COUNTLESS REPORTS ON FORUMS INDICATE THAT IT'S A VERY COMMON ISSUE WITH THE WIRING HARNESS GOING TO THE HUB ASSEMBLY. GM SHOULD RECALL THIS. IT'S DISTRACTING, UNSAFE, AND SEEMINGLY UNFIXABLE IN THE LONG TERM. THIS WILL BE THE SECOND TIME I'VE FIXED THIS IN LESS THAN 50,000 MILES DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282690November 27, 2019
ENGINE
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REDUCE POWER INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY, THROTTLE BODY SENSOR, AND FUEL PEDAL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE MASS AIR FLOW SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE INDEPENDENT MECHANIC FIVE TIMES FOR THE SAME FAILURE. THE MECHANIC ALSO STATED THAT THE SPARK PLUGS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 205,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282389November 25, 2019
STEERING, UNKNOWN OR OTHER
I PURCHASED A '16 IMPALA LS2 WITH 37K MILES, AFTER OWNING IT FOR A WEEK, I CHECKED THE AIR PRESSURE ON THE SPARE TIRE TO FIND THE TRUNK WITH ABOUT 4" OF WATER IN TRUNK, THE DEAL REPLACED THE TAIL LIGHT GASKETS AND HAVE NOT HAD AN ISSUE SINCE. AFTER DRIVING THE CAR FOR 6 MONTHS AND JUST OVER 10K MILES, I WAS DRIVING THROUGH THE SMALL TOWN I LIVE IN AND MY POWER STEERING JUST STOPPED WORKING AND "POWER STEERING FAILURE" NOTE POPPED UP. THANKFULLY GOT PULLED OVER SAFELY, TURNED CAR OFF, WAITED 30 SEC., RESTARTED THE CAR AND STILL NO POWER STEERING. WAS ABLE TO GET THE CAR TO THE DEALER SHIP WHERE I BOUGHT CAR, I WAS FORTUNITE THAT I WAS ONLY 200 YARDS FROM DEALERSHIP. DEALERSHIP CALLED AFTER HAVING CAR FOR ABOUT 4-5 HOURS AND THEY CANT FIND ANY PROBLEM!!! I SURE HOPE THAT THEY DO FIND SOMETHING AND THEY FIX IT. MY "CERTIFIED" WARRANTY WILL EXPIRE IN ABOUT 2500 MILES AND I DON'T WANT THE PROBLEM TO HAPPEN AGAIN AND HAVE TO PAY OUT OF POCKET WHEN THIS IS CLEARLY AND ISSUE ON THESE ELECTRONIC STEERING MODULES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282064November 24, 2019
TIRES, TIRES:SIDEWALL
4 TIRE SIDEWALL DRY ROT LEADING TO A PARTIAL SIDEWALL SEPARATION ON 1 TIRE, APPROXIMATELY 1 INCH IN SIZE. THESE WERE NEW 50,000 MI TIRES ON A NEW CHEVROLET. THEY WERE REPLACED AT 48,000 MI. , THERE WAS PLENTY OF TREAD AT TIME OF REPLACEMENT. ALL 4 WERE REPLACED BY DEALER. I HAVE A PICTURE IF NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281927November 23, 2019
STEERING
I WAS DRIVING DOWN THE ROAD BACK IN FEBRUARY A WEEK AFTER I BOUGHT THE CAR WITH 90,000 MILES ON IT ONE OWNER THE STEERING WHEEL LOCKED IN POSITION AND ON THE DASH IT SAID 'SERVICE POWER STEERING DRIVE WITH CARE' I REALLY DIDNT KNOW WHAT HAPPENED AND AND TOLD MY SON I SHOULD GET IT CHECKED OUT BEFORE I GIVE IT TO HIM BUT HE WANTED IT NOW AND IT NEVER HAPPENED AGAIN UNTIL 11/22/19 WHEN HE CAME OUT OF WALMART AFTER CRANKING IT AND KILLING IT AND MINUTES LATER IT RESUMED TO NORMAL. NOW I GOT TO DO SOMETHING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281963November 23, 2019
AIR BAGS
LIGHT ON AIR BAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281764November 22, 2019
POWER TRAIN
DROVE MY VEHICLE TO ATTEND CHURCH ON A SUNDAY MORNING. AFTER CHURCH, RETURN TO MY VEHICLE TO GO HOME. I STARTED MY VEHICLE AND PUT IT IN DRIVE GEAR. THE VEHICLE WOULDN'T MOVE. I SHIFTED IT TO 2ND GEAR AND IT MOVED SLOWLY AND I WAS ABLE TO DRIVE HOME. I GOT NO PRIOR WARNING OF ANY PROBLEM BEFORE PARKING. NO CHECK ENGINE LIGHT AND IT SCARED ME BECAUSE IT COULD HAVE OCCURRED WHILE I WAS ON THE BUSY INTERSTATE. I HAVE NOT HAD IT REPAIRED BECAUSE THE PROBLEM CAN'T BE ISOLATED BY THE TRANSMISSION REPAIR SHOPS BECAUSE THERE IS NO CHECK ENGINE LIGHT ON. THE TRANSMISSION SHIFTED FINE PRIOR TO THIS. THE VEHICLE ONLY HAS 117,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281914November 22, 2019
STEERING, SUSPENSION
RECENTLY MY CAR MAKES A POP OR LOW CLICKING NOISE WHEN I TURN THE STEERING WHEEL TO THE LEFT. I'VE LOOKED INTO AND SEE THERE WAS A RECALL ON THE MODEL IN 2012 BUT I HAVEN'T FOUND ANY RECORDS OF MY CAR BEING REPAIRED. I WANT TO KNOW IF MY CAR CAN POSSIBLE BE REPAIRED SINCE THE RECALL FALLS IN LINE WITH A PREVIOUS RECALL. IT HAPPENS WHEN I TURN ALMOST FULL TO THE LEFT WHILE IN MOTION, WHETHER I GO FORWARD OR BACK IT MAKES THE NOISE. I WANT TO KNOW IF I CAN GET THIS REPAIRED FOR FREE. THE CAR HAS BEEN DOING THIS SINCE JUNE 2019 AND I'VE OWNED IT SINCE MAY 2016. I HAVEN'T TRIED TO GET IT FIXED MYSELF DUE TO FUNDS AND I'M WORRIED SOMETHING DANGEROUS MAY HAPPEN AND I HAVE A KID, SO I WANT TO BE SAFE. I ALSO WANT TO KNOW IF IT WAS EVER REPAIRED FOR THE FIRST RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281643November 21, 2019
SERVICE BRAKES
THE CAR WAS STOPPED ON A PARKING LOT EXIT RAMP. WHEN THE CAR AHEAD OF ME MOVED FORWARD I TOOK MY FOOT OF OF THE BRAKE SO I COULD MOVE FORWARD. WHEN I APPLIED THE BREAK TO STOP, THE BREAKS DID NOT WORK AND I HIT THE CAR IN FRONT OF ME.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11281648November 21, 2019
AIR BAGS
AIR BAG WARNING LIGHT IN INSTRUMENT CLUSTER GOES ON AND OFF INTERMITTENTLY, WHILE PASSENGER AIR BAG ON/OFF INDICATOR ABOVE WINDSHIELD ALSO GOES ON AND OFF. THIS HAPPENS WHEN THE PASSENGER SEAT IS BOTH OCCUPIED AND UNOCCUPIED AND CAN BE MADE TO GO ON AND OFF BY MOVING PASSENGER SEAT FORWARDS AND BACKWARDS. THIS PROBLEM IS ONGOING. STARTED APPROX. OCT 15, 2019. TODAY IS NOV 21, 2019
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281464November 20, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
GET ABS, TRACTION CONTROL, STABLE STABILITY SENSORS ON. IN MOTION AND WHEN SITTING STILL. RESETS BUT COMES RIGHT BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281014November 19, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE VEHICLE LOST FORWARD MOMENTUM, BUT DID NOT STALL. ADDITIONALLY, THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED; HOWEVER, THE LOCAL AUTO ZONE CHECKED THE BATTERY AND ALTERNATOR AND DETERMINED THAT BOTH WERE IN PROPER WORKING ORDER. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 177,606.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280453November 16, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
1ST - 8/11/2018 - 79,653 MILES - CHECK ENGINE LIGHT CAME ON, CODE P0411 SECONDARY AIR INJECTION SYSTEM INCORRECT FLOW DETECTED. DEALERSHIP STATED THE SOLENOID MALFUNCTION CHECK ENGINE CAME BACK ON, CODE P0411, CHEVROLET STATED THE SECONDARY AIR INJECTION SYSTEM IS FUNCTIONING AS DESIGNED AND RESET THE CODE. CHEVY'S STATED THE FAULTY SIR INJECTION SOLENOIDS BANK 1 AND 2 WAS THE CAUSE OF THE CHECK ENGINE LIGHT CODE P0411. ADVISED ME THAT THE BATTERY TERMINAL MAY BE THE ISSUE AND RECOMMENDED CHANGING IT. RECOMMEND A NEW ALTERNATOR. CHEVY WAS UNABLE TO VERIFY THE CODE P0411 BUT MADE A RECOMMENDATION FOR THE ISSUE. CHECK ENGINE LIGHT CAME BACK ON AGAIN, NO OTHER ISSUES WITH THE VEHICLE AT THAT TIME. GM OPENED A TAC CASE. ADVISED BY TAC THAT CARBON BUILDUP IN THE CYLINDER VALVES FROM THE CYLINDER HEADS WAS THE CAUSE. TOLD TO DRIVE VEHICLE FOR A FEW DAYS. WITHIN 3 DAYS CHECK ENGINE LIGHT CAME BACK ON. CHEVY INSTALLED A VEHICLE DATA RECORDER PER THE GM FIELD SERVICE ENGINEER. TEST RESULTS SHOWED BOTH AIR INJECTION CUT OF VALVES NEEDED TO BE REPLACED. FUTURE ALSO UPDATED ECM CALIBRATION AND PROGRAMMED IT - COVERED UNDER WARRANTY. 6TH VISIT ON 9/3/2019 AT 85970 MILES CHEVROLET ADVISED THE CAUSE IS DUE TO THE LEFT TEMPERATURE CONTROL AND AIR INLET ACTUATORS. 7TH - 9TH TIME, ADVISED BY INDEPENDENT AUTO REPAIR SHOP, THAT EVERYTHING WAS WORKING AS NORMAL. CHECK ENGINE LIGHT CODE WAS RESET. ADVISED CAR NEEDS TO BE CALIBRATED AT GM-APPROVED DEALERSHIP. AS OF TODAY, THE CHECK ENGINE LIGHT REMAINS ON. THE FINAL SHOP ADVISED THE ISSUE MAY BE THAT THE SYSTEM WAS NOT CALIBRATED OR JUST NEEDED TO BE CALIBRATED EVERY TIME THE CHECK ENGINE LIGHT CAME ON. I BELIEVE THAT THOUSANDS OF GM CUSTOMERS ARE PAYING OUT OF POCKET FOR UNNECESSARY P0411 REPAIR WORK.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279929November 13, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WHILE DRIVING MY CAR TO WORK ON TUESDAY 11-12-2019 AT 6 AM IN THE MORNING, MY BATTERY LIGHT CAME ON THEN, MESSAGE DISPLAYED BATTERY SAVER ACTIVE,AC HOT SHUT OFF, TRACTION ON AND REDUCE POWER, EVERYTHING CAME ON IN DASHBOARD AND ABOUT 10 MINUTES LATER THE WHOLE SYSTEM SHUT DOWN, AND CAR WILL NOT START BACK UP. HAD TO GET SOMEONE TO JUMP START IN ORDER TO START CAR BACK UP IT WILL RUN A PERIOD OF TIME AND IT HAPPEN AGAIN EVEN AFTER REPLACING A NEW BATTERY, STARTER AND ALTERNATOR I ALSO TAKEN IT TO DEALER SHIP TO RUN DIAGNOSING TEST AS WELL AND THEY CHARGE ME FOR SERVICE ALTHOUGH THEY SAID THEY DIDN'T FIND ANYTHING WRONG WITH CHARGING SYSTEM AT ALL .BUT THIS OCCUR DURING THE BUSY TIME OFF THE DAY AND A LOT OF TRAFFIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279418November 11, 2019
AIR BAGS
FRONT END CRASH & AIRBAGS DID NOT DEPLOY
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11279419November 11, 2019
FUEL/PROPULSION SYSTEM
CAR CUT OFF AT SPEED IN CURVE AFTER QUICK DASH WARNING: STABLETRACK.....REDUCED ENGINE POWER..... THEN CUT OFF. NO POWER BRAKES, NO POWER STEERING, ENGINE STOPPED RUNNING. IF TRAFFIC HAD BEEN IN OPPOSITE LANE WOULD HAVE BEEN HEAD ON COLLISION. THIS NEEDS TO BE A RECALL. MY WIFE WILL NOT DRIVE HER IMPALA ANY LONGER. THIS IS MY 14TH CHEVROLET - POSSIBLY MY LAST!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279432November 11, 2019
UNKNOWN OR OTHER
I WAS TRAVELING FORWARD GOING ABOUT 25 MPH ON A RESIDENTIAL STREET WHEN SUDDENLY, AFTER GOING OVER A DIP, THE VEHICLE SEEMED TO DROP ON THE FRONT RIGHT HAND SIDE. SIMULTANEOUSLY, THE SIDE AIRBAGS (BOTH FRONT AND BACK) DEPLOYED. I COMPLETELY LOST CONTROL OF THE VEHICLE, BUT LUCKILY WAS ABLE TO COME TO A STOP ON THE SIDE OF THE ROAD. THE VEHICLE WAS UNABLE TO BE DRIVEN AWAY FROM THE ACCIDENT. WHEN I LOOKED AT MY FRONT TIRES THEY WERE NO LONGER TURNED THE SAME DIRECTION BUT THERE WAS NO NOTICEABLE DAMAGE TO THE FRONT END, TIRES, OR RIMS AT ALL. THE ONLY SYMPTOM THAT COMES TO MIND BEFORE THIS INCIDENT HAPPENING WAS THE FRONT RIGHT LOW PRESSURE TIRE LIGHT WOULD TURN ON. I WOULD PUT AIR IN IT, AND FIGURED I MUST HAVE RAN OVER A NAIL AND HAD A SLOW LEAK. DUE TO HOW VIOLENT THE ACCIDENT FELT GOING ONLY 25 MPH, IT MAKES ME WONDER IF THIS HAS HAPPENED BEFORE TO OTHER PEOPLE. IF I'D BEEN GOING 50 MPH OR MORE IT WOULD HAVE MOST DEFINITELY ROLLED, DAMAGING THE VEHICLE TO THE POINT OF NOT BEING ABLE TO REALLY IDENTIFY THE ROOT CAUSE. PLEASE LOOK INTO THIS. IT IS VERY DISTURBING.*DT *TR*JB*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11279159November 9, 2019
UNKNOWN OR OTHER
MY CAR KEEPS SAYING ENGINE REDUCE POWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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