Chevrolet Impala Complaints

10,446 consumer complaints on file.

#562346August 1, 2001
EQUIPMENT:APPLIANCE:AIR CONDITIONER, VISIBILITY:WINDSHIELD
CONSUMER IS EXPERIENCING HEALTH PROBLEMS WHILE DRIVING IN VEHICLE DUE TO A MUSTY ODOR, DEALER INFORMED CONSUMER THAT AN AIR CONDITIONING ODOR KIT NEEDED TO BE INSTALLED, HOWEVER THAT KIT FAILED AND CONSUMER IS ONCE AGAIN EXPERIENCING HEALTH PROBLEMS.*YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749575August 1, 2001
STEERING: STEERING WHEEL/HANDLE BAR
THE STEERING WHEEL DESIGN PUTS OFF CENTER PRESSURE ON THE JOINTS OF THE FINGERS, CAUSING SERIOUSLY TWISTED/DISTORED JOINTS AND BONES IN FINGERS, WHICH AREN'T APPARENT ON EXTENDED FINGERS. PLEASE CALL, THIS IS A SLEEPER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749332July 27, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ON 7-24-01 CALLED THE DEALER TO FIND OUT IF I HAVE ABS BRAKING SYSTEM ON MY CAR ,THEY TOLD ME I DID SO I TOLD THEM THAT THE ABS WARNING LIGHT DOESN'T COME ON WHEN YOU TURN THE IGN. ON LIKE THE OWNERS MANUAL SAIDS. THEY TOLD ME THAT AS LONG AS THE BRAKE LIGHT COMES ITS OK. SO I COMPLAINED TO THE CHEV. CUSTOMER SERVICE REPS. ABOUT THIS AND THE ANSWER I GOT WAS THE SYSTEM IS OKAY , AND THE REASON THE ABS LIGHT DOESN'T COME ON IS BECAUSE IN THE BEGINING OF THIS MODEL YEAR ABS WAS FREE,AND IN THE SECOND HALF IT COSTED 620.00 DOLLARS, WHAT ARE THEY SAYING???? IN THE OWNERS MANUAL IT STATES THAT EVER THE LIGHT COMES ON AND THE SYSTEM IS OKAY OR IT DOESN'T AND TO GET LOOKED AT SOON.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562247July 26, 2001
FUEL SYSTEM, GASOLINE:DELIVERY, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE RECALL C01035-S PERFORMED AND WAS TOLD IT WOULD TAKE 15 MIN, THE CONSUMER SAT IN THE DEALER FOR 1.75 HOURS BEFORE THE WORK WAS COMPLETE, THE CONSUMER WAS LED TO BELIEVE THAT THE RECALL REPAIR WAS BEING PERFORMED, IT WASNOT UNTIL THE CONSUMER READ THE INVOICE THAT SHE REALIZED THAT IT WAS NOT DONE, THE CONSUMER CONTACTED THE DEALER AND WAS TOLD THE THE NECESSARY PART FOR REPAIR IS NOT AVAILABLE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893165July 25, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
FRONT BRAKE PADS AND ROTORS ARE WEARING EXCESSIVELY EVERY FIVE THOUSAND MILES. CONSUMER HAS CONTACTED DEALER. DEALER HAS REPLACED BRAKE PADS AND ROTORS, AND HAS RESURFACED ROTORS. BUT, PROBLEM STILL OCCURS. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785529July 24, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:MANUAL TRANSMISSION
THE ENGINE STALLS WHILE DRIVING AND IS HARD TO RESTART, IT HAS BEEN TAKEN TO THE DEALER TWICE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893151July 24, 2001
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
HEATER IS ON AND EVERYTHING HEATS UP TO POINT WHERE IT IS UNBEARABLE TO TOUCH. CAN BURN YOUR FINGER IF TOUCHING IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893095July 19, 2001
VEHICLE SPEED CONTROL
WHEN ATTEMPTED TO STOP ON INCLINE HILL, AND LET BRAKE PEDAL GO, VEHICLE ROLLED BACKWARD WITHOUT A PRIOR WARNING. CONSUMER WAS CONCERNED ABOUT IT. PLEASE CONSUMER PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748739July 19, 2001
STRUCTURE
ENGINE CRADLE/UNDERCARRIAGE DEFECTIVE/ THIS ADVERSLY AFFECTS POWER STEERING. ENGINE HAS SHUT OFF ON 4 DIFFERENT OCCASIONS OVER TWO MONTHS SPAN. DEALER CAN'T REPLICATE STALL AND THEREFORE CANT FIX. I AM TOO AFRAID TO DRIVE THIS CAR. I WILL NOT DRIVE UNTIL PROBLEM IS FIXED. EACH STALL HAS OCCURRED IN HOT WEATHER AND ON HIGHWAY AND IN HEAVY TRAFFIC. EXTREMELY DANGEROUS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748518July 16, 2001
STRUCTURE:FRAME AND MEMBERS
THE PROBLEM THAT HAPPENED AFTER THIS SUBFRAME ASSEMBLY WAS BENT IS THE SAFETY ISSUE I AM CONCERNED WITH. WHEN THIS ASSEMBLY GETS BENT IT SMASHES THE POWER STEERING LINES IN THE FRAME WHICH IN TURN CAUSES THE POWER STEERING HOSES TO REACH A HIGH ENOUGH PRESSURE TO EXPLODE AND YOU LOOSE YOUR POWER STEERING. WHAT I AM CONCERNED WITH IS SOMEONE TRAVELING DOWN A HIGHWAY AT SAY 70 MPH AND HITTING A POT HOLE AND THIS SUB FRAME FAILING AND AT THIS TIME LOSING YOUR POWER STEERING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748556July 16, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER CAR HAD BEEN DRIVEN SEVERAL MILES, THEN SHUT OFF FOR 45 TO 60 MINUTES, UPON STARTING AND TRYING TO GET BACK ON HIGHWAY THE ENGINE WOULD HESITATE AT ABOUT 5 MPH CAR SPEED, FOR 2 OR 3 SECONDS, WITH THE ACCELERATOR PEDAL PUSHED TRYING TO SPEED UP, THE ENGINE WOULD FINALLY CATCH UP TO THE GAS PEDAL SETTING AND SPIN THE TIRES. THIS HAPPENED 4 TIMES ONE DAY. FOUR VISITS TO THE DEALER DIDN'T HELP. SINCE ONE CHEVY DEALER REPLACED A CONTROL ON THE TRANSMISSION, THE ENGINE HAS HESITATED GOING AROUND A CORNER AT 20 MPH. THREE OTHER TIMES IT HESITATED WHEN I TRIED TO LEAVE NY DRIVEWAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748460July 14, 2001
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
BATTERY LEAKED WHEN VEHICLE HAD 15, 417 MILES ON IT, CAUSING ACID DAMAGE TO BATTERY CABLE AND STARTER, WHICH WERE REPLACED UNDER WARRANTY. NOW VEHICLE HAS 39,400 MILES AND BATTERY IS LEAKING AGAIN, CAUSING DAMAGE TO BATTERY HOLD-DOWN AND PAN THAT BATTERY SITS ON. GM IS AWARE OF THIS PROBLEM, BUT WILL NOT ADDRESS IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748362July 12, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
MOST SERIOUS PROBLEMS ARE STALLING AND ELECTRICAL MALFUNCTIONS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892248July 9, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHEN BRAKES ARE APPLIED, GAS IN FUEL TANK CAN BE HEARD THROUGHT CAR. DEALER HAS BEEN CONTACTED, AND STATED THAT IT WAS A NORMAL CHARACTERISTIC FOR CHEVROLET IMPALA'S. CONSUMER WAS UNHAPPY WITH DEALER'S EXPLANATION. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891996July 5, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
DURING NORMAL OPERATION OF VEHICLE ENGINE WILL STALL, LEAVING CONSUMER STRANDED. DEALERSHIP HAS EXAMINED VEHICLE NUMEROUS TIMES, AND CANNOT DETERMINE A CAUSE FOR THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891041June 22, 2001
AIR BAGS:SIDE/WINDOW
WHILE TRAVELING AT 65MPH, ANOTHER VEHICLE CAME ACROSS HIGHWAY AND HIT CONSUMER'S VEHICLE ON DRIVERS SIDE DOOR DEAD CENTER. SIDE AIRBAGS DIDN'T DEPLOY. CONSUMER HAS CONTACTED DEALER. *AK *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#747149June 20, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ACCELERATING ONTO FREEWAY, NOTICED SMOKE OUT OF BACK OF CAR- PULLED OVER AND FLAMES COMING OUT OF ENGINE. FIRE DEPT. PUT OUT- FIRE MARSHALL INVEST. STARTED- HAD TO CUT BATTERY LINES TO STOP FIRE AND TOOK 45 MIN TO PUT FIRE OUT, GAS SPRAYING THROUGHOUT ENGINE AND FUEL SYSTEM. CAR TOTALLED..
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#746862June 14, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE FRONT ROTORS HAVE ALSO BEEN REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890426June 14, 2001
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
EXTERIOR MIRRORS ARE TOO LARGE FOR DRIVER'S VIEW. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561602June 13, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
UPON COLD STARTING, VEHICLE EXPERIENCES SEVERE HESITATION UPON ACCELERATION AND SURGING OF THE ENGINE'S RPM'S, ON ONE OCCASION VEHICLE BEGAN SHAKING AND DESPITE DEPRESSING THE ACCELERATOR, THE PEDAL WOULD NOT MOVE, CONSUMER TURNED OFF THE KEY AND RESTARTED VEHICLE IN NEUTRAL WHILE BLOCKING TRAFFIC, DEALER UPDATED THE SOFTWARE CALIBRATION, HOWEVER THIS DID NOT HELP PROBLEM. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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