Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10089555August 20, 2004
STEERING:RACK AND PINION:RACK
POWER STEERING RACK HAD TO BE REPLACED ON VEHICLE.*MR THE CONSUMER FEELS THE VEHICLE RACK SHOULD NOT HAVE FAILED SINCE THE VEHICLE ONLY HAS 43000 MILES ON IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088082August 17, 2004
STEERING
CLICKING OR CLUNKING SOUND IN THE FRONT END WHEN YOU TURN TO GO AROUND A CORNER. IT SOUNDS LIKE SOMETHING IS LOOSE. I HAVE CALLED THE DEALER ABOUT THE PROBLEM. THEY WERE VERY MUCH AWARE OF IT. THEY HAVE HAD TO REPLACE THE FAULTY PARTS QUITE OFTEN. MY PROBLEM IS THAT I AM OVER MY WARRANTY IN MILES. THIS IS ALSO NOT JUST A PROBLEM ON THE 2002 MODELS. IT HAS BEEN A PROBLEM BEFORE. BECAUSE THIS HAS BEEN AND ON GOING PROBLEM I FEEL ALL VEHICLES WITH THIS PROBLEM SHOULD BE RECALLED. THANK YOU FOR YOUR TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087926August 16, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE DRIVING 65 MPH THE DRIVER SIDE DOOR OPENED WITHOUT WARNING. THE DEALER STATED THE DOOR LATCH FAILED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089290August 13, 2004
STEERING
RECALL O4V-287.*MR THE VEHICLE THE CONSUMER RENTED HAD STEERING PROBLEM WHICH RESULTED IN A CRASH. LATER THE CONSUMER FOUND OUT ABOUT A RECALL ON THE VEHICLE. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10087774August 12, 2004
ELECTRICAL SYSTEM
THE REAR TAIL LIGHTS/INSTRUMENT PANEL LIGHTS WERE INOPERATIVE. PLEASE PROVIDE MORE INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086658August 11, 2004
STEERING:COLUMN
REFERENCE # 10086513 THE DEALER TODAY OFFERED TO REPLACE THE STEERING COLUMN AT NO COST TO ME. I GUESS I SHOULD HAVE GIVEN HIM MORE OF A CHANCE. I MUST HAVE MISUNDERSTOOD HIS INTENTIONS. I AM SATISFIED AND AM EXTREMELY HAPPY WITH THE DEALER'S ATTITUDE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086513August 10, 2004
STEERING:COLUMN
I HAVE A 2001 CHEVROLET IMPALA LS SEDAN WITH ONLY 18K MILES ON IT. IT IS NOW EXPERIENCING A 'CLUNKING' IN THE STEERING. WHEN I CALLED THE DEALER YESTERDAY, HE SAID (1) IT IS A KNOWN PROBLEM, AND (2) SINCE I AM 6 MONTHS OUT OF WARRANTY, REPAIR WOULD BE AT MY COST! HE SAID THE PROBLEM WAS A MINOR ONE, SOME $200.00 TO FIX (WITH GREASE?) , NOT TO WORRY ABOUT ANY DANGER, ETC. SINCE I WANT THE PROBLEM FIXED, I MADE AN APPOINTMENT FOR SAME. SINCE YESTERDAY, I HAVE LEARNED THAT THIS PROBLEM INDEED IS VERY SERIOUS, BUT THAT GM IS IGNORING IT, AND HAS NOT ISSUED ANY RECALL(S) FOR THE PROBLEM. I FEEL VERY STRONGLY (1) THAT THIS IS A DANGEROUS SITUATION SINCE THERE ARE MANY CASES OF 'LOCKED' STEERING RESULTING IN CRASHES, (2) AND THAT GM SHOULD FIX THIS KNOWN PROBLEM UNDER AN 'IMPLIED WARRANTY' SCENARION. OTHERWISE, MY IMPALA MIGHT INDEED CRASH HURTING OR KIILLING US. I INTEND TO DEMAND THAT AN GM AREA REPRESENTATIVE CONTACT ME SOONEST TO TELL ME WHAT TO DO AND WHAT GM WILL DO FOR ME. I HAVE DOCUMENTED MY SITUATION AND AM GOING TO TURN IT OVER TO MY LAWYER FOR LEGAL ACTIONS IN CASE SOMETHINGS BAD DEVELOP FROM THIS DOCUMENTED DEFECT. I DON'T KNOW WHAT ELSE TO DO, SINCE MY DEALER IS TREATING THIS PROBLEM SO LIGHTLY. THANK YOU JOHN WILLIAMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087480August 9, 2004
SERVICE BRAKES, HYDRAULIC
ALL FOUR BRAKES WORE OUT PREMATURELY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081349August 5, 2004
STEERING:GEAR BOX:SHAFT SECTOR
WHILE DRIVING AT ANY SPEED AND TURNING EITHER TO THE RIGHT OR LEFT THE VEHICLE MADE A LOUD CLANKING NOISE, THE DEALER INSPECTED THE V SEVERAL TIMES THE STEERING SHAFT. HOWEVER, THE PROBLEM RECURRED. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086197August 4, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
I HAVE HAD NUMEROUS PROBLEMS FROM DAY ONE WITH THIS CAR. AT 60,000 MILES, I HAD A TRANSMISSION FAILURE. THERE WAS A WHINING NOISE THAT CAME FROM THE ENGINE COMPARTMENT, USUALLY AT HIGHWAY SPEEDS IN 4TH GEAR, OR OVERDRIVE. I HAD THE CAR DIAGNOSED AT A TRANSMISSIOIN SHOP, AND WAS TOLD THAT IT WAS GOING TO NEED TO BE COMPLETELY REBUILT. THIS FAILURE COULD HAVE OCCURRED ON THE HIGHWAY, IF I HAD NOT BEEN VIGILANT IN MY INVESTIGATION OF THE PROBLEM. AS A RESULT, I HAD A HUGE REPAIR BILL, WAS WITHOUT THE CAR FOR 1 WEEK, AND HAD TO PAY FOR A RENTAL TO DRIVE TO WORK. TO CORRECT THE PROBLEM THE TRANSMISSION AND TORQUE CONVERTER HAD TO BE REBUILT, AND REPALCED. SPECIFIC PARTS THAT I KNOW OF WERE, THE "TORRINGTON BEARING", WHICH CAUSED FAILURE OF A SET OF PLANETARY GEARS, AND THE 4TH GEAR SPLINE. THE REPAIRMAN SAID THAT THE BEARING AND THE 4TH GEAR SPLINE ARE OF SUBSTANDARD QUALITY, AND THAT REPLACEMENT PARTS HAVE PURPOSELY BEEN MADE STRONGER, AND HEAT TREATED, BECAUSE THIS IS A KNOWN PROBLEM IN THESE TRANSMISSOINS.60'000 MILES IS MUCH TOO EARLY FOR A FAILURE OF THIS TYPE TO OCCUR. TOTAL REPAIR BILL WAS OVER $2,500.00.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087198August 4, 2004
STRUCTURE:FRAME AND MEMBERS, STEERING:HYDRAULIC POWER ASSIST SYSTEM
DEALERSHIP ON 08/13/2001 REPLACED THE CRADLE. VEHICLE WAS UNDER WARRANTY IN NOVEMBER 2001, AND DEALER REPLACED SHAFT. CRADLE FAILED 2 YEARS LATER, AND NEEDED TO BE REPLACED AGAIN, ALSO, HAD A STEERING PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086176August 4, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
2001 CHEVY\ROLET IMPALA, 64,000 MILES, PURCHASED MAY 2001, NO PROBLEMS UNTIL 8/3/2004-- VEHICLE MADE GRINDING/METAL SOUND, QUIT MOVING ON BUSY 4-LANE ROAD IN RUSH HOUR TRAFFIC. TOWED TO DEALERSHIP. THEY SAID TRANSMISSION IS SHOT AND MUST BE REPLACED, IT IS OUT OF WARRANTY AND THEY QUOTED ME $3500 TO REPLACE IT. NOW IT IS AT A TRANSMISSION SHOP TO BE REBUILT. NO WORD YET ON HOW EXTENSIVE THE REPAIR WILL BE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079741July 30, 2004
STRUCTURE
THE CONSUMER NOTICED THAT WHEN IT RAINED, THE PASSENGER'S SIDE FLOOR WAS SOAKED DUE TO A LEAK INSIDE THE VEHICLE. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082930July 29, 2004
EXTERIOR LIGHTING:HEADLIGHTS
THE NEW MODEL YEAR 04 CHEVROLET IMPALA SEDANS HAVE POORLY DESIGNED AND OR MIS-ADJUSTED DAYTIME RUNNING LIGHTS, CAUSING BLINDING GLARE TO ON COMING DRIVERS, DRIVERS IN FRONT OF THESE VEHICLES AND PEDESTRIANS WALKING AT NIGHT. THESE EXCESSIVELY GLARING LIGHTS DISTRACT AND CAUSE EYE PAIN TO OTHER DRIVERS AND TEMPORARY BLINDNESS. THIS IS A SERIOUS SAFETY PROBLEM THAT NEEDS TO BE ADDRESSED ESPECIALLY FOR PEDESTRIANS WALKING AGAINST TRAFFIC AT NIGHT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082757July 27, 2004
SUSPENSION:FRONT
CAR BOUGHT NEW, VIBRATION FROM FRONT END ,DEALER ALIGNED FRONT AND REAR WHICH WAS OUT OF SPEC.(HAVE ALIGNMENT PRINT-OUT FOR BEFORE AND AFTER) AFTER ALIGNMENT UNEASY FEELING STEERING WITH CONSTANT CORRECTION. WILL WANDER L&R. WHEN STOPPING STEERING WHEEL WILL OCCASIONALLY JERK TO THE LEFT, PULLS RIGHT UPON ACCELLERATION. SCAREY DRIVING IN RAIN - HYDROPLANES EASILY. MY CONCERNS ARE FOR HANDLING / BRAKING IN WINTER CONDITIONS OF ICE AND SNOW.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079964July 27, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN THE BRAKES WERE APPLIED, THE VEHICLE VIBRATED. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND MECHANIC DETERMINED THAT THE FRONT ROTORS NEEDED TO BE CUT. THE CONSUMER WILL HAVE THE ROTORS CUT. *AK WITHIN 10 MILES OF DRIVING THE VEHICLE IMMEDIATELY AFTER PURCHASE, THE BRAKES BEGUN TO SHUTTER AND VIBRATE. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082688July 26, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
"PLASTIC" BY PASS TUBE FROM INTAKE MANIFOLD TO WATER PUMP CRACKED, CAUSING ANTIFREEZE TO LEAK OUT AT A RAPID AMOUNT. CAN'T BELIEVE THAT THE TUBE IS MADE OUT OF PLASTIC SINCE IT IS IN CONTACT WITH THE INTAKE MANIFOLD WHICH IS VERY HOT. FORTUNATELY MY WIFE AND SON WERE JUST AROUND THE CORNER FROM OUR HOUSE AND NOT ON THE TRIP TO OHIO WHICH WAS PLANNED. ONLY GOING ABOUT 10 MPH WHEN NOTICED A GURGLING SOUND. GOT OUT OF CAR AND SAW FLUID LEAKING. CAME BACK TO HOUSE AND I CHECKED IT OUT AND FOUND THAT THE PLASTIC TUBE ABOVE THE WATER PUMP LEADING INTO THE MANIFOLD WAS INDEED THE PROBLEM. TOOK CAR TO CHEVROLET DEALERSHIP. THEY REPLACED THE BY PASS TUBE AT A HEFTY COST OF $262.38.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083346July 21, 2004
ENGINE AND ENGINE COOLING
WHIEL DRIVING 35 MPH, THE VEHICLE STALLED. THIS CAUSED THE DRIVER TO DRIFT TO THE SIDE OF THE ROAD. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP. THE MECHANIC INFORMED THE OWNER THAT THE INTAKE MANIFOLD HAD FAILED. PLEASE PROVIDE ANY FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083287July 20, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, STEERING:RACK AND PINION
OWNER HAD TO REPLACE THE RACK AND PINION STEERING , ALSO, OWNER HAD REPLACED A SET OF BRAKE PADS AND ALSO HAD TO REPLACE THE FUEL TANK DUE TO A TANK FAILURE. VEHICLE WAS PURCHASED BRAND NEW AND HAS 13,000 MILES YET IT HAS BEEN ONE PROBLEM AFTER ANOTHER AND THE MANUFACTURER IS NOT DOING ANYTHING TO ASSIST THE CONSUMER. PLEASE PROVIDE FURTHER DETAILS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083312July 20, 2004
AIR BAGS:FRONTAL
AFTER A 55 MPH VEHICLE SKID, THE CONSUMER HIT A POLE WITH THE FRONT END AND THE AIR BAGS DID NOT DEPLOY. THE CONSUMER HAD THE VEHICLE TOWED. PLEASE PROVIDE MORE INFORMATION. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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