Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10149391February 3, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
THE CATALYTIC CONVERTER FAILED AND WAS COVERED BY A GM SPECIAL POLICY. DUE TO THE FAILED CATALYTIC CONVERTER THE UPPER INTAKE MANIFOLD ALSO FAILED RESULTING IN AN EXPENSIVE REPAIR BILL. GM WOULD NOT COVER THE COST OF THE UPPER INTAKE MANIFOLD EVEN THOUGH IT FAILED FROM A KNOWN ISSUE. THE REPAIR BILL STATES, "UPPER INTAKE MANIFOLD FAILURE DUE TO CATALYTIC CONVERTER FAILURE." *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149065January 30, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
DT*: THE CONTACT STATED WHILE DRIVING THERE IS A SMELL OF ANTIFREEZE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP; THE PROBLEM WAS DETERMINED TO BE A LEAKING INTAKE MANIFOLD GASKET. THE VEHICLE HAS NOT BEEN TO THE DEALERSHIP NOR HAS THE MANUFACTURER BEEN ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148862January 27, 2006
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
I WAS DRIVING HOME FROM WORK AROUND 7:30 PM ON TUESDAY ON JANUARY 24, 2006, DARK OUTSIDE. I HAD MY LIGHTS ON BRIGHT AND ALL OF A SUDDEN THERE WERE NO LIGHTS. I DID HAVE FOG LIGHTS ON AND I COULD STILL SEE THEM, BUT THERE WEREN'T ANY HEADLIGHTS. I QUICK FLICKED THE DIMMER SWITCH AND THEY CAME BACK ON. I'VE NEVER EXPERIENCED THAT BEFORE. HOWEVER, WHEN I TALKED TO MY MECHANIC THE NEXT DAY HE SAID SOMEONE THE WEEK BEFORE EXPERIENCED THE SAME THING TWICE IN ONE DRIVE. THE PIECE TO REPLACE THIS IS QUITE EXPENSIVE. I HAVE NOT HAD IT FIXED YET, BUT I FELT IT SHOULD BE REPORTED. THIS HAPPENED ONCE. ANOTHER ITEM OF CONCERN IS THAT MY SECURITY LIGHT INSIDE MY CAR HAS BEEN ON FOR ABOUT 2 MONTHS. EVERY ONCE IN A WHILE MY CAR WON'T START ON THE FIRST TURN. ONLY ONCE DID I HAVE TO HAVE IT JUMPED. THERE IS PLENTY OF POWER AS THE LIGHTS AND RADIO STILL WORK. MY MECHANIC HAS TRIED REPLACING AN IGNITION SWITCH (I THINK), BUT THE FIRST TIME I STARTED IT DIDN'T TURN OVER AND THEN IT DID, BUT THE SECURITY LIGHT WAS STILL ON. IT'S BACK IN THE SHOP TODAY. THE OTHER PERSON MENTIONED ABOVE HAS EXPERIENCED THIS SAME DEFECT. THEY ALSO OWN AN IMPALA. THIS HAS HAPPENED SEVERAL TIMES ON MY CAR. MY MECHANIC CANNOT FIGURE OUT WHAT IS WRONG.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148806January 26, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I HAVE A 2000 CHEVROLET IMPALA AND IT ONLY HAS 54,000 MILES ON IT. AND I HAD TO PUT A NEW INTAKE GASKET ON IT. THE MECHANIC SAID THAT WAS A PROBLEM WITH ALL 3.1 AND 3.4 CHEV ENGINES. HOW MANY OTHERS HAVE PAID FOR CHEVROLET MISTAKE. SHOULD THIS NOT BE A RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148351January 23, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
WINDSHIELD WIPER BLADES KEEP FAILING IN THE WINTER MONTHS. DEALER KEEPS SAYING NEED TO CLEAN BETTER, BUT THAT HAS NOT WORKED, AND THEY HAVE FAILED WHILE IN USE ON THE HIGHWAY. IT IS A SAFETY ISSUE IN MY MIND. KEEP PUTTING NEW PARTS INTO THE WIPER TRAIN. AT MY EXPENCE AND IT STILL IS A PROBLEM EVERY WINTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148367January 23, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DT*: THE CONTACT STATED THE AIRBAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO DETERMINED THE AIRBAG MODULE NEEDS TO BE REPLACED. HOWEVER THE AIRBAG WOULD DEPLOY WITHOUT A NEW AIRBAG MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147991January 18, 2006
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
DT*: THE CONSUMER STATED WHILE DRIVING, THE PASSENGER SEAT WARMER BECAME VERY HOT. THE PROBLEM WAS NOT NOTICED UNTIL A COAT IN THE SEAT CAUGHT ON FIRE. THE COAT WAS DISCARDED FROM THE VEHICLE WHILE MOVING IN ORDER TO KEEP THE FIRE FROM SPREADING. THE PASSENGER SEAT WAS DAMAGED AS A RESULT OF THE FIRE. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10148025January 18, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT*: THE CONTACT STATED THE BRAKES PULSATE WHEN APPLIED CAUSING A INCREASE IN THE STOPPING DISTANCE OF THE VEHICLE. THE PROBLEM GRADUALLY GOT WORSE. IN JULY OF 2005 THE DEALERSHIP REPLACED ONE SET OF BRAKE ROTORS AND RESURFACED THE OTHER SET. IN SEPTEMBER ANOTHER DEALERSHIP REPLACED THE OTHER SET OF ROTORS. THE VEHICLE WAS TAKEN BACK INTO THE DEALERSHIP IN DECEMBER, WHICH DETERMINED THE ROTORS NEED TO BE RESURFACED DUE TO RUST BUILD UP. THEY DID NOT RESURFACE THE ROTORS BECAUSE THE ROTORS WERE NO LONGER UNDER WARRANTY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147855January 16, 2006
STEERING:LINKAGES
1. CHILD CLIMBED INTO FRONT SEAT AND PULLED GEAR SHIFT FROM PARK INTO NEUTRAL. 2. THE GEAR SHIFT LOCK MALFUNCTIONED OR BROKE, AND AS A RESULT THE CAR ROLLED INTO THE STREET AND OVER THE NEIGHBOR'S MAILBOX. 3. CONTACTING THE DEALERSHIP TO GET IT FIXED. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10147798January 15, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
I HAVE A 2002 CHEVY IMPALA, AND THE CAR HAS 89000 MILES ON IT. THE GAS LINE THAT GOES TO THE ENGINE HAS A HOLE IN IT AND GAS IS LEAKING ONTO THE ENGINE. THE LEAK IS FROM A STEEL LINE THAT WAS RUBBED THROUGH BY THE HOLDER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147434January 11, 2006
EXTERIOR LIGHTING:HEADLIGHTS
ON 01/09/06 WHILE DRIVING MY 2002 CHEVY IMPALA AT DARK WITH THE HIGH BEAM LIGHTS ON, THE HEADLIGHTS WENT OUT COMPLETELY. I HAD TO PULL OVER TO THE SIDE OF THE ROAD VERY CAREFULLY. AS I COULD NOT SEE AT ALL. I THEN HIT THE DIMMER, HIGH BEAM SWITCH A COUPLE OF TIMES AND THE HEADLIGHTS CAME BACK ON. I REPORTED IT TO THE CHEVY DEALERSHIP (MARQUARDT) WHERE I PURCHASED THE CAR BRAND NEW. THEY STATED THEY HAD ONE OTHER INCIDENT OF THE SAME NATURE. THEY HAD ME BRING THE CAR IN AND THEY REPLACED A MULTI-FUNCTION SWITCH. THEY STATED THEY WERE NOT SURE IF THIS WOULD TAKE CARE OF THE PROBLEM OR NOT BUT THAT IS WHAT THEY HAD DID IN THE OTHER CAR THAT HAD THE SAME PROBLEM. I WAS STILL UNDER MY EXTENDED WARRANTY BUT THEY STILL MADE ME PAY $50.00 DEDUCTIBLE ON IT. I FELT THAT WAS VERY UNFAIR, SINCE THIS WAS A HUGE SAFETY ISSUE. THEY SAID I WOULD HAVE TO ISSUE A COMPLAINT WITH GM ABOUT IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147283January 9, 2006
SEAT BELTS, AIR BAGS
I WAS INVOLVED IN A REAR-END COLLISION. THE AIR BAGS DID NOT DEPLOY (EXPECTED) AND THE SHOULDER RESTRAINT DID NOT PREVENT MY HEAD AND BODY FROM GOING FORWARD AND STRIKING THE STEERING WHEEL (UNEXPECTED.) I RECEIVED INJURIES AS A RESULT OF MY FOREHEAD STRIKING (I ASSUME) THE STEERING WHEEL. *NM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10147144January 7, 2006
STRUCTURE
VIBRATION FELT AT SPEEDS OF 60 PLUS MILES PER HOUR. WIND NOISE FROM BOTH DRIVER AND PASSENGER SIDE WINDOWS AT HIGHWAY SPEEDS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147046January 6, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER
DRIVER'S SIDE WIPER QUIT MOVING AND GOT BENT BY THE OTHER WIPER HITTING IT , SO I TOOK IT TO THE DEALER. THEY SAID IT WAS PROBABLY BECAUSE OF TURNING THEM ON WHEN THERE WAS TOO MUCH SNOW ON THEM. THEY REPLACED THE DRIVER'S SIDE ARM, WHICH WAS STRIPPED. IT WORKED OK FOR A WHILE, THEN THE DRIVER'S SIDE QUIT AGAIN, BEFORE IT SNOWED. TOOK OFF ARM AND SAW THAT THE ARM WAS STRIPPED AGAIN. SWITCHED THE ARMS SO I'D HAVE AT LEAST ONE WORKING WIPER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147085January 6, 2006
ENGINE AND ENGINE COOLING
EXPERIENCED ENGINE TEMP FLUCTUATIONS DURING THIS TIME THE HEAT IN THE VEHICLE WOULD NOT WORK, AFTER THE CAR WAS RUNNING AND WARMED UP PROBLEM WOULD STOP. CAR HEATED UP TO JUST BELOW THE OVER HEAT POINT IN RUSH HOUR TRAFFIC. BROUGHT THE CAR INTO REPAIR SHOP THEY STATED THE INTAKE GASKET NEED TO BE REPLACED ($900.00). THE CAR IS ONLY 3 YEARS OLD WITH LESS THAN 50,000 MILES ON IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146882January 4, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT*: THE CONTACT STATED THE REAR ROTORS RUSTED. THIS WAS FIRST NOTICED WHILE CHANGING THE FRONT BRAKES. EVEN THOUGH THE REAR ROTORS WERE RUSTED THE REAR BRAKE PADS WERE FINE. THE MANUFACTURER DETERMINED THE ROTORS MAY HAVE RUSTED DUE TO THE ENVIRONMENT. *AK UPDATED 01/25/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146884January 4, 2006
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH, EXTERIOR LIGHTING:TURN SIGNAL
DT: THE CONTACT STATED WHEN THE TURN SIGNALS ARE IN USE THEY WILL ONLY FLASH ONCE OR TWICE BEFORE THE LIGHT STAYS ON. THE CONTACT MUST PUSH IN THE HAZARD LIGHT SWITCH TO GET THE TURN SIGNALS TO FLASH ON AND OFF CORRECTLY. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALERSHIP FOR INSPECTION. *AK DEALER REPLACED SWITCH HAZARD WARNING SWITCH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146803January 3, 2006
ELECTRICAL SYSTEM
REDUCED ENGINE POWER LIGHT CAME ON, THEN CAR STOPPED. I WAS NOT FAR FROM HOME ON THE FIRST FAILURE. THE CAR WAS TOWED TO DEALERSHIP. THEY FOUND A BAD GROUND WIRE AND REPLACED IT. THE SECOND FAILURE , THE REDUCED ENGINE POWER LIGHT CAME ON AND THE CAR STOPPED. I WAS ON THE INTERSTATE THIS TIME AND WAS TOWED. THEY FOUND A BRAKE SWITCH SHORTED AND WIRE SHORTED TO THE BCM THIS OCCURRED ON 10-12-05. NOW WHEN THE WIPERS ARE ON HIGH THE CAR ROCKS FROM FRONT TO BACK ! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146552December 30, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
AT APP. 32,000 MILES I HAD MY BRAKES CHECKED AND NEEDED TO REPLACE 2 ROTORS. THE VEHICLE IS A 2003 IMPALA, NOT DRIVEN IN HEAVY TRAFFIC, THE TERRAIN IS FLAT, MILD WINTERS WITH LITTLE ROAD SALT EXPOSURE. OLD PARTS NOT AVAILABLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146562December 30, 2005
STEERING:GEAR BOX:SHAFT SECTOR, SUSPENSION:FRONT
DT*: THE CONTACT STATED WHEN TURNING THE STEERING WHEEL THERE WAS A CLANKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP IN MARCH 2004, WHERE THE REAR STABILIZER LINK AND FRONT LOWER CONTROL ARM BUSHINGS WERE REPLACED AND LUBRICANT WAS APPLIED TO THE STEERING SHAFT. AFTER THE REPAIRS THE NOISE DID NOT COMPLETELY CEASE, AND THE VEHICLE IS CURRENTLY AT THE DEALERSHIP. THE DEALERSHIP HAS DETERMINED THE STEERING SHAFT NEEDS TO BE REPLACED. *AK UPDATED 2/13/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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