Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11318487March 17, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
I WAS DRIVING ON THE HIGHWAY AT NIGHT AND AND MY POWER STEERING AND STABILITRAK ABS INDICATORS CAME ON AND THE VEHICLE BECAME VERY DIFFICULT TO TURN/HANDLE WITH OUT WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318511March 17, 2020
AIR BAGS
THE VEHICLE WAS TRAVELING OVER 40MPH. THE DRIVER SWERVED TO MISS A DOG IN THE ROAD THE VEHICLE ROLLED AND LANDED ON THE ROOF OF THE CAR. THE AIRBAGS DID NOT DEPLOYED AND THE DRIVER WAS SEEN AT THE ER FOR CERVICAL AND LEFT SIDED PAIN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11318229March 16, 2020
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, STEERING
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE ABS AND STABILITY TRACK WARNING LIGHTS ILLUMINATED. AS THE WARNING LIGHTS ILLUMINATED, THE POWER STEERING CEASED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE CONTACT HAD TO HAVE THE VEHICLE TOWED TO THE RESIDENCE. THE CONTACT LINKED NHTSA CAMPAIGN NUMBER: 14V450000 (STEERING) WITH THE FAILURE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 128,496.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318294March 16, 2020
ELECTRICAL SYSTEM
I BOUGHT THE CAR MARCH 1ST 2017 WITH 89346 MILES. EVERYTHING WAS GOING GREAT,NO PROBLEMS, AND I LOVE IT.I RECEIVED A SPECIAL COVERAGE LETTER IN MAY OF 2019 THAT INFORMED ME OF A POTENTIAL SIDE BLIND ZONE ALERT PROBLEM PREVENTING IT FROM WORKING PROPERLY AND TO BRING IT IN ONLY IF IT MET THE SPECIAL CIRCUMSTANCES THAT CAME WITH IT INCLUDING BEING WITHIN 6 YEARS OF ORIGINAL SERVICE OR 80,000 MILES. AT THE TIME, THERE WAS NO SIGN OF PROBLEMS, SO I JUST SET THE NOTICE ASIDE AND DID WHAT THE THE NOTICE TOLD ME,UNTIL FEBRUARY 2020. IT WAS WET OUTSIDE ONE DAY AND I NOTICED THAT THE PASSENGER SIDE BLIND ZONE ALERT LOCATED ON THE MIRROR ALWAYS STAYED ON, EVEN THOUGH THE CAR WAS OFF. IT ALWAYS STAYS ON AND I WAS CONCERNED ABOUT IT SO I STARTED DOING RESEARCH AND LEARNED IT IS A VERY COMMON EXPENSIVE PROBLEM AND MANY PEOPLE ARE UPSET THIS IS HAPPENING TO THEM, INCLUDING ME.I TOOK IT TO THE DEALERSHIP FOR MY APPOINTMENT, UNDER THE IMPRESSION THAT IT WAS COVERED, ONLY TO GET THERE AND TELL ME THAT IT HAS EXPIRED AND THAT IT WOULD BE $90 TO DIAGNOSE THE OBVIOUS ISSUE. I THINK THAT CHEVROLET NEEDS TO EXTEND THE SPECIAL PROGRAM OR DO SOMETHING TO HELP CUSTOMERS THAT PURCHASED THE CAR AFTER THE EXPIRATION DATE, ESPECIALLY CUSTOMERS LIKE ME THAT PURCHASED THE CAR AFTER THE 80,000 MILES.. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. I LOVE THE CAR BUT THIS LIGHT CONSTANTLY BEING ON IS A NUISANCE AND SHOULD NOT BE HAPPENING ON A NEWER CAR, AND IT IS ALSO A SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318170March 15, 2020
ENGINE
ENGINE WARNING LIGHT AND CODES FOR TIMING CHAIN PROBLEM WHILE I WAS DRIVING. UNRESOLVED BY DEALERSHIP OR MANUFACTURER; BBB AUTOLINE SAID I SHOULD TURN TO NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317717March 12, 2020
EXTERIOR LIGHTING
THE HEADLIGHTS ON MY IMPALA HAVE SOME SORT OF DISCOLORATION INSIDE THE HEADLIGHT ASSEMBLY IT'S BEGINNING TO BLOCK THE AMOUNT OF LUMENS COMING THROUGH FOR MY LIGHTS TO SEE. I'M CERTAIN THIS IS A SAFETY CONCERN BECAUSE THEY WERE DESIGNED TO PUT OUT A CERTAIN NUMBER OF LUMENS FOR NIGHT DRIVING AND NOW THEY AREN'T
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317799March 12, 2020
SERVICE BRAKES, UNKNOWN OR OTHER
TO BRAKE MY STEERING WHEEL TURNS TO THE RIGHT. I FOUND MOLD IN MY TRUNK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317449March 11, 2020
STRUCTURE:BODY
THE MUFFLER PIPE BROKE FROM UNDERNEATH THE CAR WHILE WE WERE DRIVING IT IN KESHENA, WI. AS WE WERE TRYING TO PULL THE VEHICLE OVER I COULD SEE SPARKS FROM IT UNDERNEATH THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317229March 10, 2020
FUEL/PROPULSION SYSTEM
MY CAR HAS BEEN GIVING ME PROBLEMS EVER SINCE I BEGUN USING E85 GAS. CHECK ENGINE LIGHT CONSTANTLY COMES ON AND OFF. MECHANICS FROM THE DEALER TOLD ME I SHOULD STOP USING E85. MAKES NO SENSE. CHEVY SHOULD STOP FALSE ADVERTISING. THIS IS A COMMON ISSUE WITH CHEVY. WHY MAKE A CAR FOR E85 IF IT WONT WORK PROPERLY IF USE IT. DASHBOARD CONSTANTLY LIGHTING UP LIKE CRISTMAS. SAYS REDUCE ENGINE SPEED. SERVICE STABILITRAK, SERVICE TRACTION CONTROL. THIS CAR HAS GAVE ME MORE PROBLEMS THAN ANY CAR I OWNED. THIS SHOULD BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317327March 10, 2020
ENGINE
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE MISFIRED AND THE VEHICLE STALLED WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO DAVID CHEVROLET BUICK LOCATED AT (10225 NIAGARA FALLS BLVD, NIAGARA FALLS, NY 14304), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ROCKER ARM AND CONTROL VALVE SOLENOID NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO PARTS BEING ON BACK ORDER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317365March 10, 2020
STEERING
WHEN DRIVING THE CAR IT THE STEERING WHEEL IS VERY DELICATE TO THE TOUCH. THE STEERING WHEEL WILL EASY TO MOVE WHEN TURNING THE WHEEL THAT MAY LEAD TO AN OVER CORRECTING AND COULD CAUSE AN ACCIDENT. ALSO WHEN DRIVING THE BACK WHEELS WILL AWAY SIDE TO SIDE WHEN HITTING BUMPS CAUSING THE STEERING WHEEL TO MOVE CAUSING THE DRIVER TO TURN IT THE OPPOSITE WAY FOR THE VEHICLE TO STAY IN IT'S LANE, HOWEVER IF THE DRIVER DOES NOT HAVE CONTROL IT MAY CAUSE A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316969March 9, 2020
AIR BAGS
MY AIRBAGS LIGHTS CAN ON MY 2016
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317121March 9, 2020
ELECTRONIC STABILITY CONTROL (ESC)
WHENEVER I AM TRAVELING AT SPEEDS <15MPH AND TURNING LEFT FROM A STOP THE CAR HESITATES AND THERE IS A GRINDING NOISE. THIS ONLY OCCURS WHEN TRAVELING AT LOW SPEEDS. THE NOISE IS COMING FROM THE FRONT LEFT SIDE. MY ABS & SERVICE STABILITRAK LIGHTS ARE ON. WHEN I RUN THE DIAGNOSTIC NO CODES ARE COMING UP, AND IT SAYS THE CAR IS FINE. I HAVE TAKEN IT TO THE DEALERSHIP, AND THEY WERE NOT ABLE TO REPLICATE THE MALFUNCTION. SEVERAL OTHERS IN ONLINE FORUMS HAVE DESCRIBED THE SAME ISSUES WITH 2013-14 IMPALAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317155March 9, 2020
ELECTRICAL SYSTEM, ENGINE
AROUND 100,000 MILES (ABOUT 5 YEARS OLD) I STARTED RECEIVING A SIDE DETECTION SYSTEM WARNING AND IGNORED IT FOR A COUPLE OF MONTHS BECAUSE I DIDN'T FEEL LIKE I WAS DEPENDENT ON THE BLIND SPOT WARNINGS. ONE MORNING I STARTED MY VEHICLE AND I GOT AN ERROR MESSAGE FOR ABOUT EVERY SENSOR ON THE CAR. THE CAR STARTED IT BUT THE ENGINE WAS RUNNING ROUGH. LUCKILY, I WAS ABLE TO MAKE IT TO A MECHANIC. THEY FOUND OUT THAT THE ELECTRICAL SYSTEM WAS SHORTING OUT DUE TO THE BAD SIDE DETECTION SYSTEM SENSOR. I HAD TO PAY ALMOST $750 TO REPLACE THE BAD SENSOR. THE WORST PART IS NOW ABOUT 18,000 MILES LATER, I'M GETTING THE SAME SIDE DETECTION SYSTEM ERROR. IT MUST BE A SERIOUS DESIGN FLAW IF THE REPLACEMENT PART IS LASTING LESS THAN 20,000 MILES AND LESS THAN YEAR. NOW, I HAVE TO BALANCE WASTING ANOTHER $750 VERSUS MY ELECTRICAL SYSTEM SHORTING OUT DUE TO THE FAILING SENSOR - HOPEFULLY, THIS SHORTING OUT DOESN'T OCCUR DURING HEAVY TRAFFIC AND CAUSE AN ISSUE. A FEW SIMPLE INTERNET SEARCHES SHOWS THAT MANY CAR OWNERS ARE HAVING THIS ISSUE, I CAN'T BELIEVE THE GOVERNMENT DOESN'T FORCE CHEVY TO ISSUE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316899March 8, 2020
SERVICE BRAKES
HIT THE BRAKES TO STOP AND THE THE CAR REVED AND HAD TO PUSH AS HARD AS I COULD TO TRY AND GET THE CAR TO STOP. 3RD TIME THIS HAPPENED. ALMOST GOT INTO A BAD ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316721March 7, 2020
UNKNOWN OR OTHER
I REACHED FOR THE DRIVER'S SIDE DOOR HANDLE TO OPEN THE DOOR AND SOMETHING PUNCTURED MY FINGER FROM THE UNDERSIDE OF THE HANDLE WHICH STARTLED ME. I TRIED TO TAKE A CLOSER LOOK, BUT I COULDN'T SEE ANY EXPLANATION FOR THE PUNCTURE, SO I TRIED TO OPEN THE DOOR AGAIN AND RECEIVED ANOTHER PUNCTURE WOUND. BY THIS TIME, MY FINGER HAD BEGUN TO BLEED QUITE A BIT BECAUSE THE PUNCTURES WERE PRETTY DEEP. AT THE TIME, THE VEHICLE WAS STATIONARY BECAUSE I HAD JUST PARKED IN A PARKING LOT, AND I WAS TRYING TO EXIT MY VEHICLE
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11316730March 7, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
MY CAR HAS BEEN STALLING ON OCCASIONAL INCIDENTS FOR THE PAST 3 YEARS, I HAVE BROUGHT IT UP TO MY CHEVROLET DEALER AND THEY SAY NOTHING IS WRONG, BUT ON FRIDAY JANUARY 17, 2020 I WAS DRIVING DOWN THE FWY AT 65 MILES AN HOUR AND MY CARS SPEED GAUGE DROPPED TO 1 AND MY SPEED BEGAN TO DECREASE, I HAD TO ACT QUICKLY, AS I WAS ON THE FAST LANE, I STEPPED HARDER ON THE GAS AND AFTER LIKE 5 SEC. MY SPEED AND GAUGE BEGAN TO INCREASE. I ALSO HAD AN INCIDENT WITH MY CAR ON FEB. 21, 2020 AS I GOING TO PARK AT MY COLLEGE, I BEGAN TO TURN LEFT AND MY CARS ENGINE COMPLETELY TURNED OFF, MY CAR LIGHTS AND RADIO WERE ON THE BATTERY VOLTAGE WAS AT 14.9, BUT MY CAR NO LONGER WANTED TO START. I TRIED NUMEROUS TIMES TO TURN IT ON AFTER THE 8TH TIME I GAVE UP BECAUSE I GOT THE SMELL OF GAS, MY CAR HAD 3/4 OF GAS SO I NEW THAT WAS NOT THE ISSUE. I HAD TO CALL TRIPLE A TO GET MY CAR TOWED AND I WAS I FORMED THAT MY CAR TURNED ON WITH NO ISSUE WHEN THEY DELIVERED IT HOME. THIS PAST FEW WEEKS MY CAR HAS BEEN STALLING BUT NOT TO THAT DEGREE, I WILL BE TAKING IT BACK TO MY DEALER TO SEE IF THE CAN FIND ANYTHING, BUT I'M VERY WORRIED WITH THESE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316487March 6, 2020
ELECTRONIC STABILITY CONTROL (ESC), VISIBILITY/WIPER, UNKNOWN OR OTHER
I HAVE A 2013 CHEVROLET IMPALA--I HAVE HAD MULTIPLE PROBLEMS WITH; MY DASHBOARD LIGHTS UP WITH SERVICE STABLITRACK, BRAKE ASSIST, TRACTION CONTROL, AND THE ABS LIGHT COMES ON WHILE DRIVING DOWN THE ROAD. I HAVE TAKEN IT TO NUMEROUS PLACES, THAT TESTED IT, AND WAS TOLD NO PROBLEM WAS FOUND. IT MAKES A GRINDING NOISE WHEN IN REVERSE; SOMETIMES IT DOESN'T WANT TO ACCELERATE, ESPECIALLY WHEN IT RAINS. ALSO MY PASSENGER SEAT'S, BUCKLE UP ALARM, GOES OFF WHEN NO ONE IS SITTING THERE AND THE FRONT WINDOW ALWAYS SEEMS DIRTY, EVEN AFTER IT'S CLEANED-INSIDE AND OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316482March 5, 2020
STEERING
WHENEVER YOU MOVE THE STEERING WHEEL TO THE LEFT OR RIGHT AT A LOW SPEED OR MOVING THE JUST BACK AND FORTH A RUBBING/WEIRD SOUND IS MADE! WONDERING IF THIS IS A MAJOR CONCERN OR JUST AN INCONVENIENCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316116March 4, 2020
ENGINE, POWER TRAIN, STEERING
THE POWER STEERING RETURN HOSE RUBS AGAINST SOME PART OF THE MOTOR AND RUB A HOLE IN POWER STEERING RETURN HOUSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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