Chevrolet Impala Complaints
10,446 consumer complaints on file.
- #10175266December 5, 2006VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
1) NEW 2007 CHEVY IMPALA PICKED UP 12/4/2006 WITH 6 MILES ON IT. HEATER WORKED WHEN PICKED UP. 2) DROVE CAR 12/5/2006 ABOUT 30 MILES AND HEATER DID NOT WORK ON FREEWAY NOR DID FAN, VENTS, AC, OR HEAT. 3) PROBLEM NOT RESOLVED YET. THE NEXT TIME I STARTED THE CAR AFTER MY 30 MILE TRIP THE HEATER CAME ON WHEN THE IGNITION WAS STARTED AND THE PROBLEM HAS NOT BEEN SEEN AGAIN. I DROPPED IT AT A CHEVY DEALER TO EVALUATE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10175082December 4, 2006VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER STOPPED WORKING. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10174974December 2, 2006STEERING
VEHICLE WITH 34943 MILES HAS CLICKING FEELING IN STEERING WHEEL WHEN TURNING. DEALER REPACKED INTERMEDIATE STEERING SHAFT TO FIX PROBLEM. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10174887December 1, 2006ELECTRICAL SYSTEM:IGNITION
I HAVE HAD STALLING UPON ATTEMPTING TO START MY VEHICLE. I HAVE CONTACT GM & WAS TOLD THAT NOTHING IS DEFECTIVE IN MY CAR. MY CAR HAS BEEN TO A GM SERVICE DEPT. FOR SERVICE MORE THAN 10 TIMES SINCE MAY 2006. I WOULD LIKE TO KNOW WHAT RECOURSE DO I HAVE WITH REGARDS TO ADDRESSING MY VEHICLE'S DEFECT? *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10174938December 1, 2006ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
DT*: THE CONTACT STATED THE SPEEDOMETER BECAME INOPERABLE AND HAD TO BE REPLACED. THE SERVICE DEALER REPLACED THE INSTRUMENT PANEL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10174785November 30, 2006ENGINE AND ENGINE COOLING:COOLING SYSTEM
COOLING SYSTEM LEAK LOW COOLANT WARNING--INTAKE GASKET REPLACED AT 25,461 MILES (AUGUST 2002) LOW COOLANT WARNING--WATER PUMP AND INTAKE GASKET REPLACED AT 60,045 MILES AGAIN. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10174825November 30, 2006ENGINE AND ENGINE COOLING
AT 89,000 MILES I NOTICED THAT MY ENGINE COOLANT LIGHT WAS ON. I FILLED THE COOLANT. THE LIGHT CONTINUED TO COME ON AND I FILLED IT A FEW MORE TIMES, BUT COULD NOT PINPOINT THE LEAK. THEN ONE NIGHT THE ENGINE STARTED TO MAKE NOISES AND I PULLED OFF THE ROAD TO CHECK THE COOLANT. I FILLED IT AND WAITED UNTIL THE CAR COOLED. I STARTED THE ENGINE AND DROVE ABOUT A QUARTER MILE AND THE CAR SHUT DOWN. WHEN I TOWED IT TO A GARAGE I LEARNED THAT THE HEAD GASKETS WERE LEAKING WATER INTO THE ENGINE. THE ENGINE HAD TO BE REPLACED. SINCE THE WARRANTY EXPIRED I PAID THE GARAGE TO PUT IN A USED MOTOR. IT COST ME OVER $1300. I NEVER THOUGHT TO CONTACT CHEVY SINCE THE WARRANTY EXPIRED. NOW, BECAUSE OF MY INTERNET RESEARCH, I KNOW THIS IS A COMMON PROBLEM. UNFORTUNATELY FOR ME I ALSO BOUGHT A SECOND CHEVY IN 2002. WOULDN'T YOU KNOW IT - MY 2002 CHEVY MALIBU HAD THE SAME SYMPTOMS AT 62,000 MILES. I WAS LUCKY ENOUGH TO GET BY WITH REPLACING THE HEAD GASKET. THE SAME GARAGE GAVE ME A PRICE BREAK AND FIXED IT FOR $252.00. BOO TO CHEVY. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10174834November 30, 2006STEERING:GEAR BOX:SHAFT SECTOR
GRINDING WHEN THE STEERING COLUMN WAS TURNED. I CONTACTED THE DEALER THE CAR IS STILL UNDER WARRANTY. THEY SAID GMC WAS AWARE OF A STEERING COLUMN PROBLEM THAT CAUSED THE OWNER OF THE VEHICLE TO HAVE THE STEERING COLUMN GREASED AT ABOUT 30,000 MILE INTERVALS. I CONTACTED GMC AND THEY CONFIRMED THAT YES THERE WAS A PROBLEM IN SOME OF THE IMPALAS BUT IT WAS COVERED IN THE 30,000 MILE WARRANTY. I ASKED WHAT ABOUT AFTER THAT THEY SAID SINCE IT WAS NOT ALL CARS IT WOULD THEN BE A MAINTENANCE ITEM. DEALERS ARE CHARGING ABOUT $100.00 TO GREASE THE STEERING COLUMN. I AM CONCERNED BECAUSE THIS CAR IS JUST NOW 1 YEAR OLD AND IF THERE ARE PROBLEMS WITH THE STEERING I WOULD LIKE THEM PERMANENTLY FIXED. GMC SAID SINCE NO DEATHS HAVE BEEN CAUSED AND IT WAS ONLY SOME CARS, THAT IS WAS NOT REALLY WORTH THEIR TIME TO HAVE THEM PERMANENTLY FIXED. NO ON TOP OF REGULAR MAINTENANCE WE MUST PAY TO HAVE A DEFAULT IN THE STEERING COLUMN FIXED ON A REGULAR BASIS AS LONG AS WE OWN THE VEHICLE. WHAT ABOUT INDIVIDUALS THAT CANNOT AFFORD TO HAVE THE VEHICLE FIXED ON A REGULAR BASIS AND IT CAUSES ACCIDENTS? PLEASE LOOK INTO THIS PROBLEM THANK YOU FOR YOUR TIME AND EFFORT. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10174507November 28, 2006SERVICE BRAKES, HYDRAULIC
SOMETHING IN THE BRAKING SYSTEM...4TH TIME AT SHOP...STILL NOT FIXED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10174618November 28, 2006EXTERIOR LIGHTING:HEADLIGHTS
WHEN HIGH BEAMS ARE ON, THE HEADLIGHTS WILL OCCASIONALLY GO OUT ENTIRELY WITH ABSOLUTELY NO WARNING. THIS PROBLEM HAS CAUSED US TO QUIT USING THE HIGH BEAMS DUE TO THE SAFETY RISK. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10174266November 26, 2006UNKNOWN OR OTHER
INTERMITTENT PLASTIC BURNING SMELL. DEALER UNABLE TO LOCATE??? DRIVERS WINDOW ALSO SCREECHES LIKE MAD WHEN PUT DOWN. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10174280November 26, 2006POWER TRAIN:AUTOMATIC TRANSMISSION
MY VEHICLE HAS A PROBLEM WITH THE TRANSMISSION RUNNING ROUGH, NEARLY STALLING, AND A 0742 CODE BEING ACTIVATED. THE CAR HAS 123,000 MILES ON IT, SO IT IS WELL OUT OF WARRANTY. A LOCAL TRANSMISSION SHOP STATED THAT THE TRANSMISSION NEEDED TO BE REBUILT AND QUOTED A PRICE OF $1400 TO REBUILD THE TRANSMISSION. I KNOW THAT THE CAR HAS A GREAT DEAL OF MILEAGE ON IT, BUT I EXPECT A LITTLE BIT MORE FOR THE MONEY I PAID FOR THE CAR. AFTER LOOKING ON THIS WEB SITE AT THE NUMBER OF COMPLAINTS AND PROBLEMS PEOPLE ARE HAVING WITH THIS CAR/TRANSMISSION, AND SEEING THAT THE 4T65E TRANSMISSION IS USED IN OVER 20 GM CARS, WHEN ARE YOU GOING TO DO SOMETHING ABOUT GM TAKING ADVANTAGE OF THIS BEFORE IT COSTS THE AMERICAN PUBLIC THOUSANDS OF DOLLARS? ANYTHING YOU CAN DO TO PUSH GM TO MAKE THIS PROBLEM RIGHT WOULD BE APPRECIATED. IF YOU CANNOT THE ONLY THING I WILL DO IS BUY JAPANESE.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10174221November 25, 2006EXTERIOR LIGHTING:HEADLIGHTS
ABOUT 9:00 PM I WAS DRIVING ABOUT TWO KM. FROM HOME WHEN MY HEADLIGHTS WENT OUT. I HAD HAZARD LIGHTS, PARKING LIGHTS AND REAR LIGHTS. I TRIED HIGH AND LOW BEAMS TURNING LIGHTS ON AND OFF BUT THEY WOULD NOT TURN ON. I TOOK IT TO THE SHOP THE NEXT MORNING AND STILL NO LIGHTS. WHEN THEY FLIPP THE HI-LOW BEAMS THE LIGHTS CAME BACK ON-THEY DO NOT KNOW WHY THIS HAPPENED. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10174234November 25, 2006ENGINE AND ENGINE COOLING:ENGINE
THERE IS A HUGE AMOUNT OF OIL IN THE COOLANT IN MY 2001 CHEVY IMPALA. KNOWING JUST A LITTLE ABOUT INTERNAL COMBUSTION ENGINES PROBABLY AN INTAKE GASKET LEAKING. FOR A CAR WHICH HAS BEEN VERY WELL MAINTAINED WITH UNDER 80,000 MILES ON THE ODOMETER THIS WAS ALARMING. HIGH ENGINE TEMP AND A SLUDGE IN MY MOTOR ARE THE OBVIOUS CONSEQUENCES. WHO KNOWS WHAT THE LONG TERM AFFECTS WILL BE. THE CAR IS NOW AT THE MECHANICS AND ALREADY I AM LOOKING AT 700 TO 1,000 DOLLARS WHICH I DO NOT HAVE TO REPAIR. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10174236November 25, 2006ELECTRICAL SYSTEM
NO ACCIDENT HAS OCCURRED AS OF YET. THE CAR STOPS WHEN I AM AT STOP SIGNS AND RED LIGHTS. IT HAS EVEN STOPPED WHEN ON THE INTERSTATE AND I HAVE GONE FROM 70 MPH TO 0 MPH IN LESS THAN 60 SECONDS. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10174180November 24, 2006ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED WHILE DRIVING 30 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE STALLED. THERE WERE NO WARNINGS PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO COULD NOT DETERMINE THE CAUSE OF THE PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10174212November 24, 2006STEERING:RACK AND PINION:PINION SHAFT
CLUNKING NOISE IN FRONT END STEERING , WENT TO DEALER WAS TOLD I WOULD HAVE TO REPLACE STEERING PART THAT WAS BEGINNING TO SEIZE , I THINK THAT THIS IS A REAL SAFETY ISSUE SEEING THAT IF THE STEERING SEIZED I WOULD BE UNABLE TO STEER THE CAR. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10174122November 23, 2006ENGINE AND ENGINE COOLING
COMPLAINTS OF ENGINE TEMPERATURE ALWAYS ENDED WITH NO FOUND PROBLEMS ON VEHICLE OWNED AND SERVICED REGULARLY SINCE PURCHASED NEW IN APRIL 2003. REGULAR OIL CHANGES AND ENGINE COOLANT FLUSH AS RECOMMENDED BY MANUFACTURER WERE COMPLETED AND STILL NO PROBLEMS FOUND. AT 75,671 MILES DEALER FOUND INTAKE GASKETS LEAKING AND SAID ENGINE DAMAGE WOULD OCCUR IF NOT REPLACED. REPAIR COST $658. FOUND THAT TECHNICAL SERVICE BULLETINS INDICATE THIS IS A KNOW PROBLEM IN A HOST OF GM VEHICLES FROM 2000. PUBLIC IS BEING FORCED TO PAY FOR MAJOR ENGINE REPAIRS FOR POOR ENGINEERING ON THE PART OF THE MANUFACTURER. ENGINE FAILURE DUE TO THIS PROBLEM COULD RESULT IN SERIOUS ACCIDENT FOR THE LESS THAN KNOWLEDGEABLE DRIVER. ENVIRONMENTAL CONCERNS WITH POOR LESS THAN OPTIMAL ENGINE PERFORMANCE, LOSS OF COOLANT, OIL, ETC. SHOULD ALSO BE CONSIDERED. HOW MANY OF THESE REPAIRS HAVE BEEN DONE OVER THE SPAN OF YEARS BY THE MANUFACTURER? HOW MANY UNINFORMED CONSUMERS HAVE BEEN DUPED BY THIS LACK OF MANUFACTURER RESPONSIBILITY?*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10174096November 22, 2006VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REPEATED BROKEN WINDOW MECHANISM IN TWO SEPARATE CHEVROLET CARS IN THE PAST TWO YEARS. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10173981November 21, 2006EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
2002 CHEVY IMPALA HEADLIGHTS DO NOT COME ON. TAIL LIGHTS ARE OK. MANUAL SWITCH DOES NOTHING. BOTH TIMES THE LIGHTS DID NOT WORK, A COUPLE DAYS LATER EVERYTHING WAS OK. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0