Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10186385March 28, 2007
ELECTRICAL SYSTEM
CAR DOES NOT TURN OVER. EVERY SIX MONTHS OR SO THE CAR DOES NOT TURN OVER. THERE WERE NO INDICATIONS THAT IT WOULD NOT START. AAA WAS CALLED AND STATED IT WAS THE STARTER. NEXT MORNING, CAR STARTED RIGHT UP. DIAGNOSTIC TEST INDICATES THAT IT IS ELECTRONIC .AND SHOULD BE A RECALL. DIAGNOSTIC CODES P1626, 1064. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186867March 28, 2007
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
2007 CHEVROLET IMPALA CUSTOMER STATES THAT THE SIDE VIEW MIRRORS ARE TO SMALL ON THE 2007 THAT MAKES THIS CAR A SAFETY ISSUE GM HAS OFFER NO HELP**CC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186305March 27, 2007
ENGINE AND ENGINE COOLING:ENGINE
I HAVE TWICE HAD TO TAKE MY 2002 CHEVROLET IMPALA TO THE SHOP (RESULTING IN LOST TIME FROM WORK AND UNNECESSARY REPAIR BILLS) BECAUSE THE LOW ENGINE COOLANT WARNING LIGHT COMES ON AND STAYS ON EVEN THOUGH THE COOLANT LEVEL IS FULL. THE REPAIR SHOP HAS TWICE FOUND OIL IN THE COOLANT, DESPITE HAVING FLUSHED THE COOLING SYSTEM AND INSTALLING A NEW LOW COOLANT LEVEL SENSOR AT A COST OF $165. NOW I AM TOLD THAT THIS IS A COMMON PROBLEM WITH THE INTAKE MANIFOLD GASKET ON THIS TYPE OF VEHICLE AND THAT IT WILL COST AROUND $900 TO FIX IT PROPERLY. THIS CAR HAD ONLY 20,580 MILES ON IT WHEN THE PROBLEM WAS FIRST ATTENDED TO AND NOW STILL HAS ONLY 21,557 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186316March 27, 2007
STEERING:HYDRAULIC POWER ASSIST SYSTEM, ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE POWER STEERING WENT OUT 2 TIMES, COULD NOT CONTROL CAR. THE WATER PUMP WENT OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186322March 27, 2007
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
TURN SIGNAL WILL NOT WORK ALL THE TIME MAKING FOR DANGEROUS DRIVING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186164March 26, 2007
AIR BAGS:SIDE/WINDOW
SIDE AIR BAG DID NOT DEPLOY. HAD A CAR IMPACT MY CAR ON THE DRIVERS SIDE AT THE DRIVER'S DOOR. GLASS IN DOOR SHATTERED. DRIVER ONLY SUFFERED A SMALL SCRAPE ON BACK OF SHOULDER.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10186222March 26, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE INSTRUMENT CLUSTER ON THE 2004 CHEVY IMPALA GOES OUT-OF-CONTROL. IT REGRISTERS SPEEDS GREATER OR LESS THAN THE SPEED I AM TRAVELING. EVERYTHING WAS WORKING GREAT AND THEN ALL OF A SUDDEN IT STARTED GOING OUT-OF-CONTROL. I WAS TOLD THAT THE ENTIRE INSTRUMENT CLUSTER NEEDS TO BE REPLACED.*K
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185975March 23, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
TL*- THE CONTACT TOOK THE 2003 CHEVROLET IMPALA FOR AN OIL CHANGE, WHILE SHE WAS AT THE SERVICE LOCATION, THE TECHNICIAN TOLD HER THAT THE INTAKE MANIFOLD WAS LEAKING. ALSO, THE HIGH BEAM SWITCH DID NOT WORKING PROPERLY. THE HIGH BEAM SWITCH TURNED ON, BUT DID NOT STAY ON. THE TECHNICIAN STATED THAT THE TWO FAILURES WERE COMMON. FAILURE MILEAGE WAS AT 58,524. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185981March 23, 2007
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA LT. THE TURN SIGNAL WAS SILENT WHEN ENGAGED. THE CONTACT'S EYES MUST BE TAKEN OFF THE ROAD IN ORDER TO VIEW THE DASHBOARD. THEREFORE, THE CONTACT FELT THIS WAS A SAFETY ISSUE. THE DEALER STATED THE VEHICLE WAS DESIGNED THIS WAY AND THE ISSUE CANNOT BE RESOLVED. THE CURRENT AND FAILURE MILEAGE WERE 800.*AK THE CONSUMER COULD NOT HEAR THE SOUND COMING FROM THE TURN SIGNAL SWITCH. UPDATED 04/12/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186035March 23, 2007
STEERING:COLUMN
TL* -THE CONTACT COMPLAINED ABOUT THE STEERING COLUMN COUPLER. GMC HAS KNOWN FOR YEARS THAT THIS PART WAS POORLY DESIGNED, BUT FAILED TO COVER MAINTENANCE/REPLACEMENT ON IT. THE SOLUTION WAS TO CHARGE $165 + TO GREASE THE COUPLER AT THE CONTACT''S EXPENSE. GM C WAS FULLY AWARE OF A PROBLEM, AND DID NOT BRING IT TO THE CONTACT'S ATTENTION, AND THEN CHARGED THE CONTACT TO FIX IT TEMPORARILY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185786March 21, 2007
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
THE BLINKER SWITCH MALFUNCTIONS FROM BRIGHT TO DIM, SOMETIMES GOES BLACK *AK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185599March 20, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT
THE TRACTION SYSTEM WAS ACTIVATING FOR NO REASON. SERVICE ABS LIGHT CAME ON IN VEHICLE. DEALER REPLACED LEFT WHEEL HUB, INCLUDING SENSOR. PROBLEM RECURRED THE DAY AFTER AND THE WRONG ASSEMBLY WAS INSTALLED, THE CORRECT ASSEMBLY WAS INSTALLED. ONE MONTH LATER PROBLEM RECURRED. DEALER CLAIMED IT WAS A LOOSE CONNECTION ON WHEEL HUB ASSEMBLY. SEVEN MONTHS LATER PROBLEM RECURRED. DEALER NOW SAYS THE RIGHT HUB ASSEMBLY NEEDED REPLACING, AS WELL AS THE TRANSMISSION SOLENOID. REPAIRS HAVE NOT BEEN DONE FOR THE LATTER BECAUSE WE WANT DEALERSHIP TO REPAIR FREE OF CHARGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185619March 20, 2007
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
THE WINDSHIELD WIPERS WORK, BUT WHEN YOU CUT THEM OFF THEY STAND STRAIGHT UP INSTEAD OF LAYING DOWN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185523March 19, 2007
EXTERIOR LIGHTING:HEADLIGHTS
TL* - THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE HEADLIGHTS ON THE VEHICLE WORKED INTERMITTENTLY. IF THE DIMMER SWITCH IS PRESSED THE LIGHTS WILL TURN ON. THE FAILURE MILEAGE WAS 60,000. THE VEHICLE HAS NOT BEEN DIAGNOSED BY A REPAIR SHOP. THE CURRENT MILEAGE WAS 81,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185589March 19, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INSTRUMENT FAILURE, NOTHING CAUSED THE FAILURE, IT JUST STARTED SLOWLY AT 30000 MILES, HAD MILD SPEED MISREADINGS AT NIGHT, BUT SLOWLY BECAME WORSE AND WORSE. BUT NOW TEMPERATURE AND FUEL DOES NOT READ CORRECTLY ANY TIME OF DAY, BUT GOES CRAZY ON HOT DAYS. I TOOK THE CLUSTER APART AND THE MAIN PROCESSOR CHIP HAD A BLOB OF SILICONE DRIP ON IT DURING ASSEMBLY AND NOW HAS A BURN MARK ON IT. I HAVE TALKED TO NUMEROUS OTHER IMPALA OWNERS WITH SOME PROBEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185420March 17, 2007
AIR BAGS, ELECTRICAL SYSTEM, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, EQUIPMENT:ELECTRICAL
THE IGNITION SWITCH WILL NOT ALLOW ME TO TAKE THE KEY OUT. IT IS STILL IN THE ON POSITION. THE WINDOWS WILL NOT GO UP. THE ENGINE LIGHT IS ON.THE SERVICE AIRBAG LIGHT IS ON.THE SERVICE TIREMONITOR SYSTEM LIGHT IS ON AND I JUST TOOK IT TO THE SHOP LAST WEEK FOR THE FOURTH TIME FOR THESE SAME PROBLEMS.WE'VE ONLY HAD THE CAR 5 MONTHS AND THIS COINTINUES TO BE A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185279March 16, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL*- THE CONTACT STATED THAT THE 2002 CHEVROLET IMPALA'S PASSENGER SIDE FRONT BRAKE LINE RUSTED. WHILE BACKING OUT OF THE DRIVEWAY ON 3/15/07 HE NOTICED THAT WHEN APPLYING THE BRAKES THEY FELT SOFT AND DRIFTED TO THE FLOOR. HE GOT OUT OF THE VEHICLE AND CHECKED THE GARAGE FLOOR AND NOTICED SPOTS OF BRAKE FLUID. THE CONTACT TOOK THE VEHICLE TO THE DEALERSHIP, AND THEY INFORMED THE CONTACT THAT THERE A DETERIORATING BRAKE FLUID LINE TO THE RIGHT FRONT WHEEL. THE DEALERSHIP STATED THAT THE RIGHT FRONT BRAKE LINE WOULD HAVE TO BE REPLACED DUE TO RUST. THE CONTACT INFORMED THE SERVICE MANAGER TO KEEP ALL OF THE PARTS THAT WERE REPLACED. THE FAILURE MILEAGE WAS 79,995, AND THE CURRENT MILEAGE WAS 80,000 >AK CONSUMER PROVIDED COPY OF PICTURES AND INVOICE. UPDATE *4/23/07 **TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185204March 15, 2007
ELECTRICAL SYSTEM
VEHICLE SHUTS OFF RANDOMLY WHILE DRIVING, I HAVE TO PULL OFF THE ROAD, AND THE CAR WILL RESTART. THERE IS NOT ALWAYS A SAFE PLACE TO PULL OFF THE ROAD, THIS CAR SHUT DOWN ON ME IN A SNOW STORM IN THE SIERRAS, IN THE DARK I WAS LUCKY TO FIND A PLACE TO PULL OFF AND RESTART. THIS CAR IS EXTREMELY UNSAFE AT THIS TIME. THE DEALER CANNOT FIND THE PROBLEM AND JUST WANTS TO START REPLACING PARTS, VERY EXPENSIVE. THE COMMENT FROM THE DEALER WAS IF THE PART WE REPLACE DOES NOT FIX THE PROBLEM THE WE KNOW THAT WAS NOT THE PROBLEM. I HAVE NO PROBLEM PAYING TO REPAIR THIS CAR IF THEY CAN TELL ME WHAT THE PROBLEM IS, I DON'T WANT TO START REPLACING PARTS GOOD PARTS @ $500.00 A POP BECAUSE GM CAN'T FIND A PROBLEM,RIGHT NOW I AM AFRAID TO DRIVE THIS CAR BECAUSE SOME CAN BE HURT OR KILLED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185127March 14, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP
MY 2004 IMPALA'S ABS TROUBLE LIGHT CAME ON AS DID THE "SERVICE TRACTION SYSTEM" LIGHT. THE DEALERS DIAGNOSIS BASED UPON ABS SCANNER CODES WAS THAT THE LEFT REAR WHEEL SPEED SENSOR HAD FAILED/SHORTED. GM'S SEALED WHEEL HUB DESIGN ON THIS VEHICLE MEANT THAT IN ORDER TO REPLACE THE WHEEL SPEED SENSOR THE ENTIRE HUB HAD TO BE REPLACED. SINCE THE VEHICLE HAS JUST OVER 40K MILES AND IS OUT OF WARRANTY, MY TOTAL COST WAS OVER $690 INCLUDING PARTS, LABOR, AND TAXES. THIS IS ABSURD AND RIDICULOUS. IT IS UNACCEPTABLE FOR THE CONSUMER TO HAVE TO EXPERIENCE THIS KIND OF OUTRAGEOUS COST SIMPLY TO GET A SENSOR REPLACED. IF IT WERE NOT FOR THE NECESSITY OF REPLACING THE ENTIRE HUB, THERE IS NO WAY THAT THIS REPAIR SHOULD EVEN COST $100. AS A MECHANICAL ENGINEER, I RECOGNIZE POOR DESIGN AND POOR LOGIC WHEN I SEE IT, AND THIS SITUATION CERTAINLY FALLS UNDER THOSE CATEGORIES. I AM EXTREMELY DISSATISFIED THAT I HAD NO CHOICE BUT TO PAY THIS IN ORDER TO RESTORE OPERATION OF THE ABS AND TRACTION SYSTEMS. IF THIS IS STANDARD GM DESIGN PRACTICE, I WILL DEFINITELY CONSIDER THAT A NEGATIVE WHEN PURCHASING MY NEXT VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184812March 12, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER ACTS LIKE IT FREEZES WHILE DRIVING. WHILE DRIVING RECENTLY THE SPEEDOMETER WAS STUCK ON 65 MPH. AFTER COMING TO A STOP AND STARTING AGAIN, SPEEDOMETER STARTED FROM THIS POINT AND WENT TO 120. I PARKED THE CAR OVERNIGHT AND THE SPEED WAS 65 MPH. I TURNED THE KEY ON AND OFF AND IT WENT DOWN BY 10 MPH. I DID THIS A FEW MORE TIMES AND IT FINALLY WENT BACK TO 0. IT REGISTERED CORRECT AFTER I DROVE IT BUT IT STILL ACTS LIKE IT IS STICKING OR HESITATING. MY FRIEND ALSO HAS AN IMPALA AND SHE STATED THAT HER SPEEDOMETER ON HER CAR DOES NOT WORK SOMETIMES EITHER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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