Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10203350September 18, 2007
AIR BAGS:FRONTAL
TL*THE CONTACTS SON OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 33 MPH AT NIGHT, THE CONTACTS SON CRASHED INTO A STALLED VEHICLE. HE STRUCK THE VEHICLE ON THE DRIVER SIDE DOOR AND NEITHER THE DRIVER NOR THE PASSENGER SIDE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED MINOR INJURIES TO HIS WRIST. THE VEHICLE SUSTAINED MAJOR FRONT END DAMAGE. THE DEALER WAS NOTIFIED AND STATED THAT THE CRASH HAD TO HAVE BEEN A DIRECT HIT ON THE SENSOR. THE CURRENT AND FAILURE MILEAGES WERE 21,600. THE CONSUMER STATED THE AIR BAGS DID NOT DEPLOY. THE CONSUMER PROVIDED PHOTOS OF THE VEHICLE. UPDATED 10/10/07 *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10203390September 18, 2007
ELECTRICAL SYSTEM:IGNITION
MY IGNITION COIL (?) BECAME STUCK/FROZEN AND WOULD NOT TURN - THUS THE CAR WOULD NOT START. $700 LATER, I GOT A NEW IGNITION, BUT NOW MY LIGHTER DOESN'T WORK, HALF THE LIGHTS ON THE DASH NO LONGER WORK, EQUIPMENT WAS NOT BOLTED DOWN UNDER THE HOOD AND FOR THE COST OF THIS REPAIR, AT LEAST THE WORKMANSHIP COULD HAVE BEEN A LITTLE BETTER. THIS SAME PROBLEM HAS BEEN REPORTED ON MANY CHEVY PRODUCTS THAT I HAVE FOUND ON LINE AND STILL NO RECALL ... I GUESS IT WILL TAKE A FEW PEOPLE DYING BEFORE THIS TURNS INTO ANYTHING LIKE THAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203059September 15, 2007
SEAT BELTS:FRONT:RETRACTOR
FILED PREVIOUS COMPLAINT, #10202892. THIS WAS IN REFERENCE TO MY SEAT BELT RETRACTOR NOT LOCKING ON MY 2006 IMPALA. THE NEW RETRACTOR THE DEALER PUT IN MY VEHICLE, ALSO DOES NOT LOCK. I HAVE ALREADY HIT THE STEERING WHEEL ONCE, DO I HAVE TO BE SERIOUSLY INJURED. CALLED CHEVY AGAIN AND THEY STATED THEY WERE SORRY FOR THE INCONVENIENCE. THEY STATED TO TAKE IT BACK TO THE DEALER AND HAVE YET ANOTHER ONE PUT IN. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10203083September 15, 2007
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH, ENGINE AND ENGINE COOLING
1. CRANK SENSOT FAILED AND RAN HAZARD LIGHTS ON SIDE OF INNERSTATE FOR 3 HOURS WHILE GM ROADSIDE ASSISTANCE SENT TOW SERVICE. 2. TURN SIGNALS FAILED INTERMITTENTLY AND OPERATION OF HAZARD SWITCH WOULD BE RESTORE THEM TEMPORIALLY. 3. REPLACED HAZARD SIGNAL SWITCH AND THE OLD PART IS AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203052September 14, 2007
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
WHILE DRIVING AT NIGHT ON SEVERAL OCCASIONS MYSELF AND MY WIFE HAVE EXPERIENCED HEADLIGHT FAILURE. IT APPEARS THAT THERE MAY BE SOMETHING WRONG WITH THE DIMMER SWITCH BECAUSE WHEN THE LIGHTS DO GO OUT, MANIPULATION OF THE SWITCH USUALLY CAUSES THE LIGHTS TO COME BACK ON. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203057September 14, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ELECTRICAL SYSTEM:IGNITION:SWITCH, FUEL SYSTEM, GASOLINE
GAS LEAKING OUT THROTTLE BODY. CAR IS IDLING LOW. CUTS OFF WHILE DRIVING. INSTRUMENT PANEL CLUSTER WENT OUT AND THEN ALL OF THE BEFORE MENTIONED PROBLEMS STARTED HAPPENING. SKIPS AFTER BEING TUNED UP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202854September 13, 2007
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR, POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WOW SAME PROBLEM AS EVERYONE ELSE. SPEED DOES NOT REGISTER PROPERLY SEEMS TO BE WHENEVER IT WANTS IT WILL SHOW SPEEDS HIGHER THEN WHAT THEY ARE. THIS IS A DANGER BECAUSE SPEEDS ARE GUESSED IN SCHOOL ZONES AND HIGHWAYS. AFTER A COUPLE DAYS SPEED WILL BEGIN TO WORK OK. NOW THE BLOWER MOTOR AND HEATER DO NOT WORK UNLESS YOU POUND BY THE ASHTRAY AREA AND HOPEFULLY THE AIR CONDITIONING WILL START BLOWING BUT THE HEAT WILL NOT COME ON WHEN SWITCHED TO HEAT. THIS IS A SAFETY ISSUE LIVING IN MONTANA WHEN IT GETS BELOW 32 AND COLDER IT WOULD BE NICE THIS WINTER TO THAW OUT THE WINDOWS SO I CAN SEE WHEN DRIVING AT UNKNOWN SPEEDS. SOMETIMES WHEN THE AIR IS BLOWING YOU CAN SMELL SOMETHING BURNING. WE ARE IN DROUGHT CONDITIONS IN MONTANA AND IF MY CAR WERE TO CATCH ON FIRE ON SIDE OF ROAD AND CONTINUE UP THE MOUNTAINS THIS COULD BE A DISASTER BE CREATING A WILDFIRE. I AM UNHAPPY WITH MY CAR WHICH HAS STARTED PROBLEMS AROUND THE 30,000 MILE MARK. ANOTHER PROBLEM IS THE HIGH BEAM SWITCH IS NEEDING TO BE CLICKED TWICE BEFORE DIMMING DOWN FROM HIGH BEAM. THIS IS A SAFETY ISSUE DUE TO BLINDING ONCOMING TRAFFIC. TRANSMISSION HAS BEEN LIKE SLIPPING INTO GEAR AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202892September 13, 2007
SEAT BELTS:FRONT:RETRACTOR
OWN 2006 CHEVY IMPALA, NOTICED SINCE BEGAN LEASE WITH VEHICLE THAT SEATBELT DOESN'T ALWAYS LOCK. DRIVING ON 9/12/07, HAD TO SLAM ON THE BRAKES TO AVOID A VEHICLE RUNNING A RED LIGHT, I FLEW FORWARD INTO THE STEERING WHEEL BECAUSE THE SEAT BELT WAS NOT TIGHT AND LOCKED. TOOK VEHICLE TO DEALER THE NEXT DAY AND THEY ACKNOWLEDGED THE ISSUE AND REPLACED THE SEAT BELT PARTS. *TR UPDATED 09/17/07. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10202747September 12, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AT ABOUT 70,000 MILES MY IMPALA'S TEMPERATURE GAUGE STARTED ACTING FUNNY. ONCE IT STAYED ON COLD WHILE I DRIVE COMPLETELY ACROSS TOWN. THE NEXT DAY IT WENT ALL THE WAY TO HOT. I GOT OFF, CHECKED THE WATER AND OIL LEVELS. EVERYTHING WAS FINE. WITHIN A FEW DAYS I NOTICED THAT MY SPEEDOMETER SHOWED THAT I WAS GOING 50-60 MPH WHILE I WAS DRIVING IN A PARKING LOT. I STOPPED AND THE GAUGE STUCK AT 40 MPH. BOTH GAUGES HAVE CONTINUED TO GO HAYWIRE. MY TEMPERATURE GAUGE IS NOW STUCK WAY PAST THE HOT LEVEL AND HAS ALMOST MADE IT ALL THE WAY AROUND AGAIN. MY SPEEDOMETER IS STUCK ON 50 MPH FOR THE LAST 4 DAYS AND AT TIMES ALSO ALMOST GOES ALL THE WAY AROUND. I ATTEMPTED TO CHEVROLET AND THEY ARE BASICALLY DOING NOTHING ABOUT THIS EVEN THOUGH READING ON MULTIPLE WEBSITES ABOUT OTHER PEOPLES ISSUES, THIS IS THE MAIN PROBLEM WITH THE 2004 CHEVROLET IMPALA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202490September 11, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE DRIVING, THE PASSENGER WINDOW FELL DOWN INTO THE DOOR FRAME CAUSING SUCH A LOUD NOISE AND STARTLING ME WHILE DRIVING I NEARLY CRASHED MY CAR, LEAVING MY CHILD EXPOSED TO THE WEATHER AND OTHER THINGS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202552September 11, 2007
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
THE SECURITY LIGHTS IN MY VEHICLE COMES ON AND ENGINE WILL NOT CRANK FOR 10 - 20 MINUTES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202580September 11, 2007
TIRES:SIDEWALL, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
MY 2003 CHEVY IMPALA HAS A FEATURE FOR SHOWING LOW TIRE PRESSURE. 1ST TIME MY TIRE WAS BELOW 20 LBS WITH A NAIL IN IT AND LOW TIRE PRESSURE DID NOT SHOW. I TOOK IT TO DEALERSHIP. THEY COULD NOT FIND ANYTHING WRONG WITH IT. 2ND TIME MY TIRE HAD A BLOW-OUT IN THE SIDE WALL. WHILE RUNNING ON A FLAT TIRE, THE LOW TIRE PRESSURE DID NOT SHOW. I REPLACED THE FLAT TIRE WITH THE SPARE AND WHEN I DROVE OFF WITH THE SPARE, THE LOW TIRE PRESSURE SHOWED. IT IS A GOOD THING THE 2ND TIME WITH THE BLOW OUT AND FLAT TIRE: A.IT WAS ON THE BACK WHEEL AND IT DID NOT AFFECT MY DRIVING AND ON A SLOW CITY STREET. B.IT WAS NOT ON MY FRONT TIRE , WHERE IT WOULD HAVE AFFECTED MY DRIVING AND I WAS NOT ON A FREEWAY, WHERE I MAY HAVE BEEN KILLED FROM IT. TO ME, THIS IS A DEFECT IN THE 2003 CHEVY IMPALA THAT COULD CAUSE AN ACCIDENT AND DEATH. *TR THE CONSUMER STATED THERE WAS A 3/4 INCH HOLE IN THE MIDDLE OF THE SIDEWALL. UPDATED 09/26/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202374September 10, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2005 CHEVROLET IMPALA. WHILE DRIVING 55 MPH IN THE RAIN, THE SPEEDOMETER DISPLAYED 125 MPH. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE REPAIR WOULD TAKE A COUPLE OF DAYS. AFTER THE VEHICLE WAS PARKED FOR A FEW DAYS, THE SPEEDOMETER RESET ITSELF. HOWEVER, THE FAILURE RECURRED A COUPLE OF DAYS LATER. THE VEHICLE HAS BEEN REPAIRED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202291September 9, 2007
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY 2004 IMPALA SS HAS HAD SEVERAL FAILURES OF THE INSTRUMENT PANEL CLUSTER. THE FIRST WAS INCORRECT SPEEDOMETER READINGS THAT LEAD TO TOTAL FAILURE OF THE SPEEDOMETER (STICKING AND/OR ERRATIC BEHAVIOR OF THE SPEEDOMETER NEEDLE). THE SECOND WAS IMPROPER FUEL LEVEL INDICATION (HIGH LEVEL SHOWN WITH LOW FUEL LIGHT COMING ON - ALMOST NO FUEL LEFT). THE LATEST IS INCORRECT OIL PRESSURE INDICATION. ALL OF THESE ARE KNOWN ISSUES WITH THE MODEL OF STEPPER MOTOR USED TO DRIVE THESE GAUGES IN MANY GM VEHICLES. MY TOTAL COST FOR REPAIR HAS BEEN IN EXCESS OF $300, NOT INCLUDING THE CURRENT OIL PRESSURE GAUGE REPAIR (STEPPER MOTORS FOR SPEEDO AND FUEL LEVEL GAUGE). I PLAN ON HAVING ALL STEPPER MOTORS REPLACED WITH THE LATEST GENERATION REPLACEMENT (SWITEC X25.168). THIS IS SOMETHING THAT GM NEEDS TO TAKE RESPONSIBILITY FOR AND CORRECT AS IT IS A VERY WIDESPREAD ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202217September 7, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING 35 MPH, THE CONTACT NOTICED THAT THE SPEEDOMETER DISPLAYED 75 MPH. WHEN THE VEHICLE IS PARKED, THE SPEEDOMETER DISPLAYS THE LAST TRAVELED SPEED INSTEAD OF ZERO. IN ORDER TO RESET THE SPEEDOMETER, HE MUST TURN THE SWITCH ON AND OFF UNTIL IT READS ZERO. THE DEALER STATED THAT THE INSTRUMENTAL PANEL CLUSTER NEEDED TO BE REPLACED AND WOULD COST $1,000. THE DEALER INFORMATION WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 80,000 AND FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202073September 6, 2007
LATCHES/LOCKS/LINKAGES, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, EXTERIOR LIGHTING:FOG LIGHTS, ENGINE AND ENGINE COOLING, FUEL SYSTEM, OTHER
TL*THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT THE POWER LOCKS, FOG LIGHTS, AND POWER TRUNK RELEASE DO NOT WORK. HE ALSO STATED THAT THE SERVICE ENGINE LIGHT AND LOW FUEL INDICATOR ILLUMINATED WHILE DRIVING 25 MPH. THE DEALER WILL INSPECT THE VEHICLE ON SEPTEMBER 6, 2007. THE CURRENT AND FAILURE MILEAGES WERE 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201907September 5, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
SINCE THE VEHICLE WAS BOUGHT IN 2004 IT HAS BEEN TOWED 3 TIMES TO THE DEALER BECAUSE THE VEHICLE WOULD NOT GO INTO REVERSE. SINCE A NEW TRANSMISSION WAS PUT IN THE VEHICLE STILL HAS THIS PROBLEM. THIS HAS HAPPENED OVER A DOZEN OF TIMES. UPDATED 09/25/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201939September 5, 2007
EXTERIOR LIGHTING:TAIL LIGHTS, EXTERIOR LIGHTING:BACK UP LIGHTS
PURCHASED A SECOND CHEVROLET IMPALA WITH SAME DEFECT WITH TAIL LIGHT COMPARTMENT. HOLDS WATER INDEFINITELY, NOT JUST CONDENSATION. I NOW HAVE A 2003 AND USED TO HAVE A 2002 WITH SAME PROBLEM. CAUSES LIGHT BULBS TO GO OUT FREQUENTLY AND ALSO ALARM WILL GO OFF WHEN OPENING TRUNK WHICH I SUSPECT MAYBE A SHORT IN WIRING DUE TO WATER. I HAVE CONTACTED A LOCAL CHEVROLET DEALER'S SERVICE DEPT AS WELL AS GM CORPORATE AND THEY ARE FAMILIAR WITH PROBLEM BUT NO WITH NO RECALLS YET TO PROVIDE RESOLUTION OF WHAT I BELIEVE IS A SAFEY HAZARD WHEN LIGHT BULBS CONTINUE TO GO OUT. OF COURSE THEY WANT ME TO PAY TO REPLACE DEFECTIVE TAILLIGHT ASSEMBLY THAT MAY STILL HAVE SOME CONDENSATION PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201783September 4, 2007
STEERING:RACK AND PINION, FUEL SYSTEM, OTHER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
WHILE DRIVING THE CAR FEELS AS IF THE TRANSMISSION IS FAILING, EVERY TURN YOU HEAR KNOCKING AND BUMPING, RECENTLY WAS TOLD THAT THE RACK AND PINION NEEDS TO REPLACED THE CAR HAS ONLY 60,000 MILES. I HAVE HAD IT FOR 2 YEARS AND I HAVE HAD SEVERAL PROPLEMS. MY AC WORKS HOWEVER ONLY THE PASSENGER SIDE OF THE HEATING UNIT WORKS. THE KNOCK SOUD OCCURRED IMMEDIATELY AFTER PURCHASE THE DEALER SHIP SAD NOTHING WAS WRONG WITH THE CAR. I HAVE A FRIEND WITH THE SAME VEHICLE AND HAD THE SAME ISSUE WITH THE KNOCK AND BUMPING FORTUNAELY THERE CAR WAS TOTALLED AND THEY WERE NOT INJURIED AT LEAST THEY ARE NO LONGER RESONSIBLE FOR THIS LEMON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201679September 2, 2007
EXTERIOR LIGHTING
I OWN AN 05 IMPALA WE HAVE HAD THE HEADLIGHT FAIL ON US ABOUT 6-12 TIMES WE WILL BE DRIVING DOWN THE ROAD AND THE HEADLIGHTS WILL GO OUT I HAVE TRIED RUNNING WITH THE SWITCH ON AND THEY STILL GO OUT ITS HAS EVEN HAPPENED TO ME ON A CURVE I JUST ABOUT PUT THE CAR IN THE DITCH IVE ASKED MY DAD WITCH IS A GM CERTIFIED MECHANIC ABOUT IT AND THERE'S NOT A KNOWN PROBLEM THAT HE KNOWS OF I WOULD LIKE THIS FIXED BEFORE I DO GO IN THE DITCH AND MY FAMILY IS WITH OR I GET A CALL FROM THE COPS THAT MY WIFE HAS SMASHED THE CAR THERE IS A PROBLEM AND GM SHOULD HAVE TO FIX THE PROBLEM BEFORE SOME ONE IS KILLED FROM IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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