Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10282425August 31, 2009
WHEELS, SUSPENSION
ALL 4 WHEELS ARE OUT OF ALIGNMENT CAUSING EXCESSIVE WEAR ON THE INSIDE OF ALL 4 TIRES. I BOUGHT THE VEHICLE 2 YEARS AGO AND IT HAD ONLY 14000 MILES. I BELIEVE IT WAS A RENTAL VEHICLE. I NOW HAVE TO REPLACE ALL 4 TIRES AND GET A 4 WHEEL ALIGNMENT DONE. I BELIEVE THE PROBLEM WAS CAUSED BY THE ORIGINAL MANUFACTURER (POOR QUALITY CONTROL). THE DEALER SAID IT WAS CAUSED BY THE BRAND OF TIRE ON THE VEHICLE WHICH IS NONSENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282322August 30, 2009
ELECTRICAL SYSTEM
2002 CHEVY IMPALA LS ON MANY DIFFERENT OCCASIONS WILL NOT START. I HAVE BEEN RESEARCHING THE PROBLEM ONLINE SINCE I HAVE SENT MY CAR TO MY MECHANIC TWICE FOR THIS ISSUE, AND HE HAS NO IDEA HOW TO ADDRESS THE PROBLEM. I'VE FOUND HUNDREDS OF OTHER IMPALA OWNERS WHO HAVE HAD THE SAME THING HAPPEN TO THEM, AND MANY CANNOT UNDERSTAND WHY A RECALL HAS NEVER HAPPENED. ON THIS LINK, THERE ARE OVER 150 SIMILAR COMPLAINTS LISTED OF OVER 2002 IMPALA OWNERS. PLEASE MAKE GM HAVE A RECALL FOR THIS RECURRING PROBLEM THAT HAS ALSO BEEN A SAFETY ISSUE SINCE SOME IMPALA OWNERS HAVE BEEN STRANDED IN BAD WEATHER CONDITIONS: HTTP://WWW.CARCOMPLAINTS.COM/CHEVROLET/IMPALA/2002/ELECTRICAL/PASSLOCK_PROBLEM_WONT_START_AND_SECURITY_LIGHT_IS_ON.SHTML PLEASE TAKE THE TIME TO LOOK INTO THIS ISSUE ON 2002 IMPALAS. THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282342August 30, 2009
ELECTRICAL SYSTEM
I OWNED A 2005 CHEVY IMPALA. THE ODOMETER ON THIS CAR GOES CRAZY. I DON'T KNOW HOW FAST I AM GOING. I SEARCH THE INTERNET AND HUNDREDS OF PEOPLE HAVE THE SAME TROUBLE WITH CHEVY IMPALAS AND ODOMETER. THEY NEED TO RECALL THIS CAR AND HAVE THEM FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282226August 29, 2009
ELECTRICAL SYSTEM, EQUIPMENT, POWER TRAIN:AUTOMATIC TRANSMISSION, TRACTION CONTROL SYSTEM, VEHICLE SPEED CONTROL
I HAVE A 2003 CHEVROLET IMPALA WITH A 3.8 LITER V-6. THE CAR RADIO QUIT WORKING AND I HAD TO PULL OUT THE FUSE BECAUSE IT WAS SENDING STRANGE ERROR MESSAGES TO THE BODY CONTROL MODULE. NOW THE BCM IS HAVING EVEN MORE PROBLEMS. THE CAR TURNED ITSELF OF THEN BACK ON WHILE I WAS DRIVING DOWN THE ROAD. I PULLED OVER AND SHUT THE CAR OFF. THEN IT WOULD NOT START AGAIN. I PULLED THE FUSE FOR THE BCM AN THE CAR STARTED AND I MADE IT HOME. WHAT IN THE WORLD DID GENERAL MOTORS DO TO THESE CARS. I HAVE BEEN READING NUMEROUS HORROR STORIES ABOUT THEIR CARS. WAS THERE A RECALL TO FIX THIS PROBLEM OR DO I HAVE TO GO TO THE DEALER AND SPEND A FORTUNE TO FIX THIS GARBAGE PRETENDING TO BE A CAR. HOW CAN A CAR COMPANY GET AWAY WITH THIS POOR QUALITY CONTROL IN THIS DAY AND AGE? MY SECURITY DISPLAY NOW SHOWS RANDOM ERRORS LIKE LOW FUEL EVEN AFTER I FILLED UP THE TANK. NOT SURE IF ANY MAJOR DAMAGE WAS DONE TO THE CAR BUT NOW THE TRANSMISSION HESITATES WHEN IT SHIFTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282275August 29, 2009
SERVICE BRAKES, HYDRAULIC
FEEL VIBRATION FROM THE BRAKE PEDAL. I DO NOT KNOW IF IT FROM THE FRONT OR BACK, I FEEL THE VIBRATION AT 25 + MPH. I HAVE A 2009 IMPALA LT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282278August 29, 2009
SERVICE BRAKES, HYDRAULIC
WHEN DRIVING 2008 CHEVROLET 4 DOOR LOST CONTROL AT THE TOP OF A HILL ON A HIGHWAY. I BRAKED TO MISS A STOPPED CAR. NO SPEEDING AND NO TICKET. THIS CAR A SAFETY ISSUE WITH STEERING AND THE BRAKES. I HAVE A 2009 IMPALA LT *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10282179August 28, 2009
STEERING
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA WHICH WAS PURCHASED IN 2007. THERE WAS A NOISE IN THE STEERING SHAFT WHEN SHE MADE RIGHT AND LEFT TURNS. DURING A ROUTINE OIL CHANGE, THE MECHANIC DISCOVERED THAT THERE WAS A DEFAULT IN THE STEERING SHAFT AND ADVISED HER THAT UNLESS THE VEHICLE WAS REPAIRED IMMEDIATELY, THE STEERING WHEEL WOULD LOCK. THE MANUFACTURER WAS NOTIFIED. NHTSA CAMPAIGN ID NUMBER: 09E005000 WAS FOR AN AFTER MARKET STEERING SHAFT WHICH WAS NOT APPLICABLE TO HER VEHICLE. NO REPAIRS HAD BEEN MADE TO DATE TO CORRECT THE STEERING FAILURE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282181August 28, 2009
STEERING
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA WHICH WAS PURCHASED IN 2007. THERE WAS A NOISE IN THE STEERING SHAFT WHEN SHE MADE RIGHT AND LEFT TURNS. DURING A ROUTINE OIL CHANGE, THE MECHANIC DISCOVERED THAT THERE WAS A DEFAULT IN THE STEERING SHAFT AND ADVISED HER THAT UNLESS THE VEHICLE WAS REPAIRED IMMEDIATELY, THE STEERING WHEEL WOULD LOCK. THE MANUFACTURER WAS NOTIFIED. NHTSA CAMPAIGN ID NUMBER: 09E005000 WAS FOR AN AFTER MARKET STEERING SHAFT WHICH WAS NOT APPLICABLE TO HER VEHICLE. NO REPAIRS HAD BEEN MADE TO DATE TO CORRECT THE STEERING FAILURE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281949August 27, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
GAUGE CLUSTER ON 2004 IMPALA FAILS. SPEEDOMETER GOES OUT AND DRIVER DOESN'T KNOW HOW FAST THEY ARE GOING. HAVE HEARD MANY SIMILAR COMPLAINTS WITH OTHER GAS GAUGE GOING, TACH, ETC... MINE WAS JUST THE SPEEDOMETER - WOULD SIT AT 120MPH WHEN ONLY GOING 30. CONTINUED TO DO SO UNTIL HAD THE ENTIRE GAUGE CLUSTER REPLACED AT A LOCAL MECHANIC SHOP. HAVE READ MANY REPORTS ONLINE ABOUT OTHER IMPALA OWNERS HAVING SAME PROBLEM. IF IT IS THAT WIDESPREAD AND SO KNOWN ABOUT FOR HOW MANY YEARS, WHY HASN'T THERE BEEN A RECALL FOR THE IMPALAS LIKE THEY DID FOR THE CHEVY/GM SUVS AND TRUCKS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281840August 26, 2009
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. HE STATED THAT THE TWO FRONT HEADLIGHTS LOOKED AS IF THERE WERE FROST ON THEM. THE MANUFACTURER STATED THAT ALL HEADLIGHTS IN 2001 MODEL YEAR AND BEYOND WERE EQUIPPED WITH PLASTIC LENSES. HE STATED THAT THE NEW DESIGN OF THE HEADLIGHTS WAS A SAFETY ISSUE BECAUSE OF HIS AGE AND THE ABILITY TO HAVE SUFFICIENT LIGHTING. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 51,000. THE VIN WAS NOT ACCEPTED. UPDATED 09/16/09 *BF THE CONSUMER STATED SAND WOULD BLOW ON THE HEADLIGHT COVER WHICH LIMITED VISIBILITY. UPDATED 09/17/09
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281841August 26, 2009
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. HE STATED THAT THE TWO FRONT HEADLIGHTS LOOKED AS IF THERE WERE FROST ON THEM. THE MANUFACTURER STATED THAT ALL HEADLIGHTS IN 2001 MODEL YEAR AND BEYOND WERE EQUIPPED WITH PLASTIC LENSES. HE STATED THAT THE NEW DESIGN OF THE HEADLIGHTS WAS A SAFETY ISSUE BECAUSE OF HIS AGE AND THE ABILITY TO HAVE SUFFICIENT LIGHTING. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 51,000. THE VIN WAS NOT ACCEPTED. UPDATED 09/16/09 *BF UPDATED 09/17/09
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281664August 25, 2009
STEERING
I AM CONTINUOUSLY HAVING STEERING PROBLEMS WITH MY 2000 CHEVY IMPALA. I HAD THE RACK AND PINION REPLACED 11/07 WHEN I LOST CONTROL OF MY CAR AND COULD NOT TURN. I ALMOST WENT OF THE ROAD FROM THIS. I THEN HAD TO HAVE THE STEERING LUBED FOR SOME KNOCKING NOISE AND VIBRATION. HERE IT IS 2 YEARS LATER AND I AM HAVING THE SAME PROBLEM AGAIN. KNOCKING NOISE AND VIBRATION IN STEERING WHEN I TURN LEFT. I ONLY HAVE 106,000 MILES ON THIS CAR. WHEN IS IT YOU WILL HOLD THE COMPANY LIABLE FOR AN ISSUE THEY HAVE KNOWN ABOUT ALL ALONG? HOW MANY DEATHS WILL IT TAKE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281463August 23, 2009
WHEELS
I HAVE BEEN HAVING A RIGHT FRONT WHEEL SENSOR PROBLEM WITH MY 2001 CHEVY IMPALA. I HAVE HAD THIS REPLACED 3 TIMES AND THEY HAVE LASTED LESS THAN A MONTH EACH TIME. THE CHEVROLET COMPANY HAS HAD NO RECALL TO FINALLY SOLVE THE REASON THAT IT CONTINUES TO GO OUT. THE PROBLEM AFFECTS MY BRAKES AND I HAVE HAD CLOSE CALLS WHERE MY BRAKES GRIND AND DON'T WANT TO COME TO A COMPLETE STOP WHEN I NEED IT TO. I FEEL THAT THIS CAN ULTIMATELY BE A DANGEROUS ISSUE AS THIS IS MY MAIN VEHICLE AND I AM ON THE INTERSTATE QUITE A BIT. THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281491August 23, 2009
ELECTRICAL SYSTEM
MY 2004 CHEVY IMPALA WILL NOT START SOMETIMES. THIS IS VERY INCONVENIENT AS I HAVE A YOUNG CHILD AND THIS HAS HAPPENED AT NIGHT FAR FROM HOME ON MORE THAN ONE OCCASION. MY SECURITY LIGHT ALSO COMES ON AT TIMES AND WILL JUST GO OFF BY ITSELF. I HAVE BEEN TOLD IT IS A BCM PROBLEM OR A PASS LOCK SENSOR PROBLEM, BUT THIS IS AN ISSUE ON MANY IMPALAS. I CAN'T BELIEVE GM HAS NOT ISSUED A RECALL ON THIS AS I AM SURE MANY PEOPLE ARE PUT AT RISK DAILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281318August 21, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER JUST QUIT WORKING THE WAY IT SHOULD WITH OUT WARNING... GIVING FROM NO SPEED MPH TO GOING EXCEEDINGLY MUCH FASTER THEN WHAT YOU ARE GOING.. IE~ AT A STAND STILL REGISTERING AT OVER 75MPH... TO DRIVING APPROXIMATELY 50MPH AND REGISTERING AT BELOW 0 MPH.. THIS HAS BEEN WHAT HAS BEEN GOING ON IN THE 1 DAY SINCE THE PROBLEM HAS STARTED; ON AUGUST 20 2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281365August 21, 2009
ELECTRICAL SYSTEM
08 CHEVROLET IMPALA HAS CRACKED AND BROKEN WIRES IN THE ENGINE WRING HARNESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281249August 20, 2009
WHEELS
STANDARD DRIVING TO 48000 MILES. RIGHT REAR WHEEL BEARING START TO MAKE EXCESSIVE NOISE. BEARING WAS REPLACED BEFORE FAILURE. OLD PART IS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281173August 20, 2009
SUSPENSION:REAR
DURING ANY DAMP, WET OR SNOWY ROADWAY CONDITIONS, MY 2008 CHEVY IMPALA SS HANDLES DANGEROUSLY POOR. THIS OCCURS EVEN IF THE CAR IS PUT INTO NEUTRAL DRIVING DOWN THE ROAD. THE REAR-END KEEPS WANTING TO GO SIDEWAYS. I TOOK IT TO A CHEVY/GM CERTIFIED DEALER AND THEY SAID THAT THERE WAS NO PROBLEM WITH IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281186August 20, 2009
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
TL*THE CONTACT OWNS A 2000 CHEVY IMPALA. THE LEFT AND RIGHT TURN SIGNALS ARE INOPERABLE. THE CONTACT IS AWARE OF THE SAFETY RISK AND THE POSSIBILITY OF A CRASH OCCURRING. THE FAILURE MILEAGE 42382. UPDATED 9/17/09 *CN UPDATED 09/18/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280948August 19, 2009
ELECTRICAL SYSTEM
PASSLOCK 2 SYSTEM FAILS. VEHICLE SHUTS OFF AND CAN NOT BE RESTARTED FOR 15 MINUTES. THIS CAN HAPPEN WHEN YOU ARE DRIVING OR PARKED. IF IT KEEPS HAPPENING WHEN DRIVING, IT WILL CAUSE A SERIOUS, IF NOT FATAL, ACCIDENT. THIS THEFT DETERRENT SYSTEM FAILS 2-3 TIMES PER WEEK. THE ONLY SOLUTION IS TO REPLACE THE LOCK CYLINDER, WHICH IS ABOUT $500 AND ONLY AVAILABLE THROUGH THE DEALER. THIS SOLUTION DOES NOT ALWAYS WORK THOUGH. I HAVE HAD MINE REPLACED TWICE WITHIN A YEAR AND IT NEEDS IT AGAIN. GM SHOULD BE RESPONSIBLE FOR THIS AND RECALL IT AND FIX IT RIGHT. IF YOU SEARCH FOR "PASS LOCK SYSTEM FAILURE" ON THE INTERNET, YOU WILL SEE THOUSANDS OF PEOPLE HAVING THE SAME PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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